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Valerie BrownProfessor of Sociology
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New Student Convocation
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Heidi AtheyStudent Support Specialist
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Thinking About the “Design” in Completion by Design
Lindsay English, Dean of Academic Affairs Michael Schoop, Campus President
Metropolitan Campus, Cuyahoga Community College
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What is design thinking?
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Our Model: The IDEO Design Process
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The Metro Design Process
• Campus plan for 2012-13– Systems Thinking– Hypothesis– 6 Groups
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Six Designs Applied
• Question Cart• Campus Handshake• Just-in-Time Dialogues• Upperclassman + Roadmap• Transfer Express
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Campus Plan 2.0
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Cuyahoga Community College
• Multi campuses, district office, satellites
• 60,000 students (annual credit and non-credit)
• Comprehensive college with workforce and corporate divisions
• One of largest CCs in Ohio and the U.S.
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A National Call for “Re-design”
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Completion by Design – A Systems Approach to the Student Experience
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The Principles of Redesign…
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…v.s. Universal Design Principles
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Flexibility-Usability Tradeoff
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Flexibility-Usability Tradeoff
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Flexibility-Usability Tradeoff
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So what is Design Thinking?
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So what is Design Thinking?
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So what is Design Thinking?
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So what is Design Thinking?
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A Design Example from Everyday Life
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A Design Example from Everyday Life
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Design Challenge: The Morning Shower
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Design Challenge: The Morning Shower
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Design Challenge: The Morning Shower
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Design Challenge: The Morning Shower
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Design
Goes beyond solving old problemsto frame new challenges