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Vanguard Utility ServiceVanguard Utility Service, Inc, IncLeading Full ServiceLeading Full Service
Provider to the Provider to the Metering IndustryMetering Industry
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Why a Full-Service Why a Full-Service Metering Provider?Metering Provider?
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Bill SommervilleBill Sommerville
Director of Marketing and SalesDirector of Marketing and Sales
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Central LocationCentral LocationOwensboro, KYOwensboro, KY
Vanguards Corporate Vanguards Corporate center is near the center is near the center of our nations center of our nations populationpopulation
We are within a days We are within a days drive to many major drive to many major cities.cities.
Can work anywhere as Can work anywhere as a prime contractor or a prime contractor or sub contractorsub contractor
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Vanguard is Proud to be a Vanguard is Proud to be a 22ndnd Generation Company Generation Company
Vanguard Utility Service, Inc. was Vanguard Utility Service, Inc. was incorporated in 2002, making us incorporated in 2002, making us nearly 8 years old. nearly 8 years old.
First generation was incorporated First generation was incorporated approximately 50 years ago.approximately 50 years ago.
Staff still consists of First Generation Staff still consists of First Generation DirectorsDirectors
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Changes In the Past 20 Changes In the Past 20 YearsYears
Direct Read SystemsDirect Read Systems Drive By SystemsDrive By Systems Touch Pad Touch Pad Fixed and Smart SystemsFixed and Smart Systems
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The One ConstantThe One Constant
Large Meters (Commercial & Large Meters (Commercial & Industrial)Industrial)
-Huge financial impact on loss and -Huge financial impact on loss and revenuerevenue
Was true 50 years ago and is still Was true 50 years ago and is still true todaytrue today
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Lessons of the DayLessons of the Day
Why work with a Full Service Why work with a Full Service Provider? Provider?
Revenue impacts of large metersRevenue impacts of large meters Identify some large meter problemsIdentify some large meter problems How can we reduce costs? How can we reduce costs? How can we HELP?How can we HELP? Beyond today in AMRBeyond today in AMR
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Large Meter FactsLarge Meter Facts
2% of meters yield 2% of meters yield 50+% of revenue50+% of revenue
Most large meters Most large meters are rebuildable are rebuildable over and over over and over againagain
Large meters can Large meters can be retrofittedbe retrofitted
New meters will New meters will under register under register within 6 monthswithin 6 months
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Water Losses from Bad Water Losses from Bad DecisionsDecisions
Increase revenue by test & repair Increase revenue by test & repair programprogram
Wrong sizingWrong sizing Wrong type Wrong type LocationLocation High Cost to Change or “ignore”High Cost to Change or “ignore” Replace rather than rebuildReplace rather than rebuild
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Vanguards ExpertiseVanguards Expertise
Handle any projectHandle any project ResidentialResidential RetrofitRetrofit CommercialCommercial Test & RecalibrateTest & Recalibrate Large Meter ModificationsLarge Meter Modifications Gas, Water and ElectricGas, Water and Electric
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What can Vanguard do? What can Vanguard do?
Engineer projects Engineer projects from waterworks from waterworks point of viewpoint of view
Survey Large Survey Large MetersMeters
Test Meters During Test Meters During SurveySurvey
Propose the fixes – Propose the fixes – rebuild/replacerebuild/replace
Design settings – Design settings – forecast costforecast cost
Rebuilding can Rebuilding can save 10’s of save 10’s of thousands per thousands per projectproject
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Advantages for JCIAdvantages for JCI
Much of Data for forecasting is Much of Data for forecasting is complete.complete.
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Why Rebuild Meters? Why Rebuild Meters?
New or rebuilt New or rebuilt meters under meters under register within 6 register within 6 months. months.
Test & recalibrate Test & recalibrate every yearevery year
Every 6 months in Every 6 months in high flow situationshigh flow situations
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Contract is AcceptedContract is Accepted
Vanguard provides turn key Vanguard provides turn key managementmanagement
Large meter test & repair programLarge meter test & repair program
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Big Project – Lots of Big Project – Lots of DetailsDetails
Every meter gets touchedEvery meter gets touched Tried and true management Tried and true management
techniquestechniques All system data is changedAll system data is changed New procedures in customer/billing New procedures in customer/billing
departmentdepartment
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Vanguard’s Data System Vanguard’s Data System AdvantagesAdvantages
Works with owners CIS Works with owners CIS informationinformation
Maintains all project detailsMaintains all project details
Points to workPoints to work
Points worked and Points worked and problems loggedproblems logged
Digital pictures; old and Digital pictures; old and newnew
UPC scanning – New dataUPC scanning – New data
Windows – No handwritten Windows – No handwritten entriesentries
Appointment Appointment managementmanagement
Inventory managementInventory management Site/Setting SurveySite/Setting Survey
Cell phone technologyCell phone technology
Instant transfer to Instant transfer to Corporate audit teamCorporate audit team
Next day reloading to Next day reloading to ownerowner
Internet appointment Internet appointment settingsetting
Internet transfer of Internet transfer of datadata
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Vanguards Management Vanguards Management PlanPlan
Engineer a plan begin projectEngineer a plan begin project Account for all required stepsAccount for all required steps Assign right managerAssign right manager Train and assign techniciansTrain and assign technicians Full back up from Senior Corporate Full back up from Senior Corporate
ManagersManagers
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Large Meter ProjectLarge Meter Project
Design team is Design team is installation teaminstallation team
Control of time Control of time and costand cost
Maximized Maximized revenuerevenue
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Why Vanguard? Why Vanguard? Full-Service – every facet of projectFull-Service – every facet of project Only need one subcontractor to manage entire Only need one subcontractor to manage entire
projectproject 200+ years of combined direct management200+ years of combined direct management All technicians – tested and certifiedAll technicians – tested and certified Never failed on any projectNever failed on any project Have worked with all major productsHave worked with all major products Water, Gas and ElectricWater, Gas and Electric Work directly with JCI Development EngineersWork directly with JCI Development Engineers Assist in design and proposalAssist in design and proposal Solution team – vs- sub responding to RFPSolution team – vs- sub responding to RFP Our experience makes us EXPERTSOur experience makes us EXPERTS
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Beyond NowBeyond Now
AMR movement spreadingAMR movement spreading Future is consumer controlFuture is consumer control Smart Grid utilizationSmart Grid utilization HANS and product controlsHANS and product controls Vanguard’s total commitment to the Vanguard’s total commitment to the
futurefuture
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Our history of success, professional Our history of success, professional attitude, and our dependability proves attitude, and our dependability proves
that Vanguard is the best FULL SERVICE that Vanguard is the best FULL SERVICE PROVIDERPROVIDER
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Session Evaluation
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This presentation was of value to my career development
Strongly Agree Neutral Disagree Strongly Agree Disagree
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The Instructor did a good job presenting the material
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The presentation material covered the topics in the course description
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1010
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I feel this course should be presented again in the future
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Thank You
Any Questions?