Download - VirtuOz - chatbots - PIA - 2008
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Executive Summary
V2.0.0 2008.03.06 Confidential VirtuOz SA
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Social networks
Communicate
Plan
Manage
Buy
IM
Voice
WebMy day = 24h
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Social networks
Communicate
PlanManageBuy
IM
VoiceW
eb
My day = 24h
VirtuOz will enable people to save timewith a personal intelligent assistant (PIA)
that manages their connected life
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My PIA understands/predicts my needs…
Save time
Intelligence
Existing dataSocial networks profiles, emails,
applications
ExperienceFeedback from
previous interactions
Direct interactionswith meConversation
My ecosystem
My contextMy habits
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…and executes online tasks on my behalf
Save time
Intelligence
My ecosystem
My contextMy habits
ExecutionIMing on my behalf Booking
ShoppingPlanning
…
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One event > multiple tasks
Save time
Intelligence
Birthday invitation
My ecosystem
My contextMy habits
ExecutionIMing on my behalf Booking
ShoppingPlanning… books the ticket to get there
… check if I’m available
… receive the invitation
… help me choose the gift
… check who is going… tell them which train I take
… update my schedule… sync for the gift
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Value proposition
Reduce by 50% my “stupid” online time(i.e. when my personal presence is unnecessary)
For 20~35 year-olds, hyperconnected young actives:
Save 10 minutes a day
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Step 1 : Unique intelligent virtual agent technology
Technology FoundationVirtual Agent Platform
A expert team of engineers and scientists Linguistics (GUST Dependency grammar – Dr Kahane)
Machine learning (Genetic algorithms, Bayesian networks)
Unique technology (6 years)Well-trained algorithmsHuge amount of linguistic, semantic and pragmatic data
2002~
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Step 2 : A successful virtual agent for customer care
Technology FoundationVirtual Agent Platform
Customer care virtual agent
Excellent product and ROI Virtual salesman increases sales +30%
Virtual assistant decreases support costs -50%
World-class customers
Top-3 websitesin France
2005~
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Step 3 : Repeat business, virtual agents become personal
Technology FoundationVirtual Agent Platform
Key customers want “personal assistants” for their users
Pay-per-dialog business modelProfitable, strong revenue growth
2005 2006 2007
US$ 0.2M
US$ 0.6M
US$ 1.9M
Repeat business2007~
Customer care virtual agent
180,000+ members in 8 months without advertising
Skaaz Test
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Technology FoundationVirtual Agent Platform
Customer care virtual agent
Next steps
Repeat business Skaaz Test
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The product
My PIAIM, widget, email
Web console: settings, reporting
Mobile phone: IM, SMS, (voice)
My contacts
On my IM accounts On my profiles
Services management tool
ServicesImplemented
by VirtuOz
3rd- partyServices
(partners, users)
I need a velibAre you near Place Clichy?YesThe closest station is at Villiers.
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Market environment
Exhaustive
Fullfills 360° needsVertical
Empathic
“Listing display”Each service in a silo
Vertical assistants
Search
Homepages
411 pages
NL Search
Social platforms
PersonalizedProactiveEasyUbiquitous (mobile)
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Business model based on smart advertising
My PIA knows what I need when…… so he provides itPriority = user interest
Me: what’s up next week?
My PIA: dont’ forget you’ve Bob’s birthday in LA next Saturdayhere are a few resources you might find useful in LA:
Me: please book my flight
My Skaaz: here are the best options I found:
Sponsored contentFlowers Shops in Los AngelesNight entertainment in Los Angeles
Sources: Travelocity, Expedia, AAAA203 9:00pm $140 Book nowTU200 9:30pm $155 Book nowSW999 9:30pm $153 Visit website
Phase 1: Contextual ads
Phase 2: Commissions
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Fast user acquisition owing to biz dev deals
IM networks (MSN, Y!, AIM, QQ…)
- 300M+ active users- Ongoing talks with MSN
Homepages (Netvibes, MyYahoo, iGoogle…)
- 100M+ active users- Starting talks with Netvibes
Who: Services with huge audience but low monetizationHow: They propose a PIA to their users. We share revenues.
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Future milestones
2009
Customer care virtual agent
Repeat business
Launch PIA in US
2008 Complete PIA devSetup US ops
G&A24%
MKTG26%
OP10%
R&D40%
G&A19%
MKTG20%
MKTG_ACQ12%
OP17%
R&D32%
2008 2009
6M€ (2008: 1.7M€ ; 2009: 4.3M€)
Use of proceeds