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Visual SP Demo
“The SharePoint Help System for End
Users”
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Kelly MarshallKelly Marshall first met SharePoint in 2009,
but didn't fall in love until 2013. She is
passionate about inspiring others to get
excited about technology, and researching
tech tips to ease end-users frustrations.Blog: http://oh365eh.itgroove.net/
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Keith Tuomi
Keith Tuomi is a two-time SharePoint MVP
with a background in development and a
focus on building, tuning and
troubleshooting SharePoint systems.
He has been immersed in technology since
the dawn of the internet era in the early
'90s prior to receiving his formal training
from the esteemed BCIT.
Blog: http://yalla.itgroove.net/
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SharePoint
How many users actually use it?
How much of the functionality is actually being used?
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SharePoint
widely deployed but narrowly adopted
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“Why do I
care?”
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“What's in it for me?“
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SharePoint
=
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The Impact of Weak Adoption
• temporary loss of productivity
• stress that come with falling behind
• negative attitudes in the workplace
• a big waste of time, money and energy
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Deployment >>> ________ >>> Adoption
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How do we create enthusiastic technology adopters?
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How Do People Find Help?
60%of people use…
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How Do People Find Help?
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http://list.ly/list/2yJ-sharepoint-blogs
… and on…
… and on…
… and on…
… and on…
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"Knowledge workers spend 25% of their time searching for information…"
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Two hours out of every eight-hour workday is spent searching for answers…
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…not to mention how much of that information is plain wrong or not 100% accurate for your particular situation...
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Looking Outward for Answers
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Looking Inward for Answers
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Native SharePoint Help
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Users don't know what they're looking for…
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http://sharepoint-videos.com/products/visualsp/
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VisualSP integrates support and training materials directly into the SharePoint Ribbon via the addition of a Help Tab…
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VisualSP integrates support and training materials directly into the SharePoint Ribbon via the addition of a Help Tab…
Help Tab-Follow you around anywhere in SharePoint-What you see is only available "in context"
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VisualSP integrates support and training materials directly into the SharePoint Ribbon via the addition of a Help Tab…
Help Tab-Follow you around anywhere in SharePoint-What you see is only available "in context"
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Help Tab-Follow you around anywhere in SharePoint-What you see is only available "in context"
… that follows you around.VisualSP integrates support and training materials directly into the SharePoint Ribbon via the addition of a Help Tab…
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“Without context, a piece of information is just a
dot.
It floats in your brain with a lot of other dots
and doesn’t mean a damn thing.
Knowledge is information-in-context … connecting the dots.”
– Michael Ventura
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Training Material Options
#3 - Links to other websites…
• Screenshot with annotations
• Tip Sheets• Quick Reference Guides• Multi-page documents
#2 - Videos
• SharePoint-Videos.com stock videos
• YouTube Videos
#1 - Documents
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Level Lite Express Standard Enterprise
Add Custom Content No Yes Yes Yes
Page No Yes Yes Yes
Library/List/Team Site No Yes Yes Yes
Site Collection No Yes Yes Yes
Web Application No No Yes Yes
Farm No No Yes Yes
+ Analytics No No No Yes
Custom Help Content Options
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Level Lite Express Standard Enterprise
Add Custom Content No Yes Yes Yes
Page No Yes Yes Yes
Library/List/Team Site No Yes Yes Yes
Site Collection No Yes Yes Yes
Web Application No No Yes Yes
Farm No No Yes Yes
+ Analytics No No No Yes
Custom Help Content Options
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Level Lite Express Standard Enterprise
Add Custom Content No Yes Yes Yes
Page No Yes Yes Yes
Library/List/Team Site No Yes Yes Yes
Site Collection No Yes Yes Yes
Web Application No No Yes Yes
Farm No No Yes Yes
+ Analytics No No No Yes
Custom Help Content Options
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Level Lite Express Standard Enterprise
Add Custom Content No Yes Yes Yes
Page No Yes Yes Yes
Library/List/Team Site No Yes Yes Yes
Site Collection No Yes Yes Yes
Web Application No No Yes Yes
Farm No No Yes Yes
+ Analytics No No No Yes
Custom Help Content Options
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VisualSP Analytics
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VisualSP Analytics
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Pricing Structure – On-premise Licencing
Based on:One time acquisition cost for each Production Web Servers
Not based on:
• Software as a Service (SaaS)• Users• Number of Web Applications• Non-production environments • Testing, Dev, QA Servers = free• App servers running web server components = free
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Pricing Structure – Office 365 Licencing
Based on:
• Licenses based on users• Batches of 500, 1000, etc.
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Who is VisualSP?
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The end user level videos - 2 minutes or less in duration.
The total footprint of the whole solution is about 500 MB (including the videos, documents and screenshots).
VisualSP installs as a Feature in your SharePoint farm, and all content is SharePoint list driven.
Every help item has a unique identifier (GUID).
Can add your own icons (16x16 or 32x32 pixels).
Can add as many items to the ribbon as the resolution will allow.
Free upgrades as long as you purchase a maintenance plan – to install updates with new features and content.
Free, clear migration strategy to migrate between SharePoint 2010 > 2013 - within year of purchase.
On-Premise Facts
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Microsoft does not allow the ribbon to be dynamic.
User must click the View Help Content Button in the Help tab to access content.
Content is still contextual based on the location you were in when you clicked the View Help button.
Office 365 Facts
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New Features
Here:• Visual SP Web Part – allows you to deploy a web part on a page to put help items on/within a page
(instead of just on tab)• Analytics • Free Visual SP Lite • Visual SP App for Office 365
Coming In 2014/2015:• Help Tab for SharePoint Administrator Pages – backend pages like Site Contents, Site Settings, etc.• Ability to sort Help content in whatever order you wish (not just alphabetically)
New versions released every 2-4 months
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Questions?
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Thank you!