Download - VMware Zimbra vs. Novell Groupwise
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Agenda
§ Introduction ~ 20 minutes • Market Trends • Brief Overview on Zimbra and Demo
§ Competitive Overview ~ 30 minutes
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Agenda
§ Introduction • Market Trends • Brief Overview on Zimbra and Demo
§ Competitive Overview
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IT Collaboration Strategy Trends
End Users
IT Administration
Email client predominance • Windows-centric • Local file store • Steady state experience
Email Client
Proprietary collaboration platforms • Dedicated IT administration team • Higher hardware, license TCO • Limited integration capability
Proprietary services
Open collaboration platforms • Part time administration • Utility computing, lower overall TCO • Web services, highly integrated
Zimbra
Open services
Web 2.0
Web application predominance • Anywhere access, cross-platform • Personal & public clouds • Rapid innovation, integrated UI
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Summary of Key Application Trends
§ Any device
§ Any application
§ Anywhere, anytime access
§ Access to rich content
§ Interoperability with cross application technologies
End-user Requirements for Applications
§ Simplified management – self service
§ Auto update
§ Fast deployment
§ Security and compliance
§ Security policy control
§ Device wipe
§ Service level
Application Management
§ Cost efficient, TCO Comparison
§ Deployment flexibility – on premise, hosted and hybrid
§ Storage and HA interoperability with cross application technologies
Datacenter Flexibility
How do you meet the conflicting requirements?
IT Admin
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Score Notes
End User Location/Device independent access Open applications Application Functionality
Administrator Deployment Operations Lifecycle management
Data Center Application portability High availability Backup Policy Scalability (storage etc.)
Scoring Your Applications
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Agenda
§ Introduction • Market Trends • Brief Overview on Zimbra
§ Competitive Overview
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Zimbra within VMware
VMware Solutions for IT as a Service: Secure, Manageable, Open
Application Access
Application Portability
VMware vSphere: Foundation for Cloud Computing
vCenter vShield vCloud Director
vCloud Datacenter
vCloud Express
Spring vFabric vFabric Hyperic
vmForce
Oher PaaS Partners
Google App Engine
Other cloud infrastructure
providers
SaaS Applications
Other SaaS Providers View Thin App VMware Zimbra
Application Mobility
VMware Enabled Public Clouds
Independent Public Clouds
End-User Computing
Cloud Application Platform
Cloud Infrastructure and Management
Secure Private Cloud
VMware Goals • Broad ecosystem
• Open platform
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Rapid Commercial Growth and Momentum
§ Fastest growth trajectory: 5.5 years to 60 million users § Currently #3 provider behind only Microsoft and IBM
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Millions of Paid Users by Quarter
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Zimbra Customers in 110 Countries
Education
SMB & SME
Large Business
Service Providers
South Africa
Australia
Simon Fraser
Government Chile
Realty Services
Command and Simulation Solutions
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Zimbra Web Client
Zimbra Desktop
SOAP
Product Overview
Zimbra Server
Exchange Server
LDAP, WebDAV
Active Directory
Standards Clients Apple Desktop
POP, IMAP, CardDAV, CalDAV
MS Outlook
MAPI
BES, Browser
BlackBerry
ActiveSync, Mobile Browser
iPhone
Android Windows Tablets
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Zimbra Advantage: Bringing SaaS to the Private & Public Cloud
Enhances user productivity by streamlining the interaction between people, applications & data
Simplifies platform management, reduces administration costs and embraces portability
across Private & Provider Clouds
Provides an open and extensible collaboration platform that promotes universal access to
applications & data
Customer Momentum § Over 150,000 Organizations
§ 60M Commercial Mailboxes § 110 Countries
Open Source Community § 1M+ Server Downloads
§ 3M+ Client Downloads § 39K+ community members
Productivity
Manageability
Openness
TM
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Agenda
§ Introduction • Market Trends • Brief Overview on Zimbra
§ Competitive Overview
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Score Notes
End User Location/Device independent access Open applications Application Functionality
Administrator Deployment Operations Lifecycle management
Data Center Application portability High availability Backup Policy Scalability (storage etc.)
Scoring Your Applications
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End User Location/Device independent access
§ Lacks consistent experience between web/online and client online/offline. Very limited web experience
§ E.g. Cannot sort columns in Web Access § Windows client has more functionality compared to Linux/Mac
client or the Web Access client § e.g. RSS feeds and multi-user calendar is not supported
on Mac/Linux § Mobile access using Novell Data Synchronizer Mobility Pack,
includes: iPhone, Windows or Android based mobile devices. Also offers native access to the Blackberry Enterprise Server
§ GMS does not support ActiveSync so need to upgrade to new mobility pack (need to be current on maintenance)
Open applications
Application Functionality
Scoring Your Applications – End-User
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End User Location/Device independent access
§ Lacks consistent experience between web/online and client online/offline. Very limited web experience
§ E.g. Cannot sort columns in Web Access § Windows client has more functionality compared to Linux/Mac
client or the Web Access § e.g. RSS feeds and multi-user calendar is not supported
on Mac/Linux § Mobile access using Novell Data Synchronizer Mobility Pack,
includes: iPhone, Windows or Android based mobile devices. Also offers native access to the Blackberry Enterprise Server
§ GMS does not support ActiveSync so need to upgrade to new mobility pack (need to be current on maintenance)
Open applications § Osterman Research ran a survey last year and over 50% responded that the reason to migrate to another solution was due to Novell not being able to integrate with critical applications
§ Lack of comprehensive web service APIs (e.g. admin), limited plug-ins and some only available for GroupWise windows client
§ Does not support domain-specific branding and themes
Application Functionality
Scoring Your Applications – End-User
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Zimbra and Novell at a Glance
Calendar
Address Book & Contacts
Tasks
Documents & File Share
Indexing and Search
Re-branding
Third-party Integration
Storage
Web-Client, Desktop/Offline Client
Mobile Access
✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔
✔ ✔ ✔ ✗ ✔ Limited
✔ ✔
✔ DMS but recommends Novell Vibe
✔ ✔
✔ Need Novell File Management Suite
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Novell GroupWise Application Functionality
Email § Does not support § Conversation View (but has
discussion thread)
§ Web Access, cannot § Sort columns § Create recurring appointments
Calendar § Cannot § Add calendar appointments
directly from email § Auto-select available times
§ Aggregated view of multiple user calendars is limited e.g. only supports Day View
Address Book & Contacts § Web Access and Mac Client only supports one signature § Can only share contacts with other users in a domain
Tasks § Limited alerts for tasks (only when late)
Indexing and Search § CPU intensive and may need a dedicated server
Documents & File Share § Does not have the option to publish content outside of domain
Re-branding § Cannot fully rebrand the clients or create themes
Third-party Integration § Limited web mash-ups and on-demand interaction with external content
Web-Client, Desktop/Offline Client § Lack of feature parity between the web and desktop clients. Limited WebAccess and Linux/Mac client
§ Next Novell GroupWise release is focusing on the Windows & Web Client
Mobile Access § No support for ActiveSync in GMS need to upgrade to new mobility pack
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End User Location/Device independent access
§ Web and client or offline experience is exactly the same when moving between the ZWC and the ZD
§ Zimlets are available in both the ZWC and ZD § Zimbra Desktop is available on Windows, Mac and Linux
Desktops and has 100% feature parity § Rich Ajax and HTML web-client is supported on multiple
browsers and platforms; IE, Safari, Firefox, Chrome with Windows, Mac or Linux
§ Mobile access includes smart phones: iPhone, Windows or Android based mobile devices and native access to the Blackberry Enterprise Server
Open applications
Application Functionality
Scoring Your Applications – End-User
TM
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Same User Experience for Both Zimbra Clients
Zimbra Web Client
Zimbra Desktop or Offline Client
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End User Location/Device independent access
§ Web and client or offline experience is exactly the same when moving between the ZWC and the ZD
§ Zimlets are available in both the ZWC and ZD § Zimbra Desktop is available on Windows, Mac and Linux Desktops
and has 100% feature parity § Rich Ajax and HTML web-client is supported on multiple browsers
& platforms; IE, Safari, Firefox, Chrome with Windows, Mac, Linux § Mobile access includes smart phones: iPhone, Windows or
Android based mobile devices and native access to the Blackberry Enterprise Server
Open applications § Open source code including sample Zimlets § Supports open standard protocols such as SOAP, REST, CalDAV,
CardDAV, ICS feeds and oAuth § API for ZWC and ZD for Zimlet development § Gallery of Zimlets - users can download and upload, read or
provide feedback on free Zimlets at http://gallery.zimbra.com § Can be easily completely rebranded
Application Functionality
Scoring Your Applications – End-User
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End User Location/Device independent access
§ Web and client or offline experience is exactly the same when moving between the ZWC and the ZD
§ Zimlets are available in both the ZWC and ZD § Zimbra Desktop is available on Windows, Mac and Linux Desktops
and has 100% feature parity § Rich Ajax and HTML web-client is supported on multiple browsers
& platforms; IE, Safari, Firefox, Chrome with Windows, Mac, Linux § Mobile access includes smart phones: iPhone, Windows or
Android based mobile devices and native access to the Blackberry Enterprise Server
Open applications § Open source code including sample Zimlets § Supports open standard protocols such as SOAP, REST, CalDAV,
CardDAV, ICS feeds and oAuth § API for ZWC and ZD for Zimlet development § Gallery of Zimlets - users can download and upload, read or
provide feedback on free Zimlets at http://gallery.zimbra.com § Can be easily completely rebranded
Application Functionality § Rich functionality in web and desktop client e.g. Zimbra Desktop “Slick, powerful, and much more extensible than MS Outlook ever dreamed of being.” - Matt Asay, CNET
§ Index/search of messages & several hundred different attachment types
§ Can preview and add calendar appointments from an email § Many Zimlets to enhance functionality
Scoring Your Applications – End-User
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End User Location/Device independent access
Open Applications
Application Functionality
Administrator Deployment
Operations
Lifecycle management
Data Center Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications - Summary
= None = Medium = High
TM
Depends on client
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Administrator Deployment § Hosted or On-Premise § Traditional install or virtualized § Dedicated but no true multi-tenant solution
Operations
Lifecycle management
Scoring Your Applications – Administrator
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Administrator Deployment § Hosted or On-Premise § Traditional install or virtualized § Dedicated but no true multi-tenant solution
Operations § Limited web admin GUI, need to use admin client (not supported on Mac)
§ Limited SOAP API (GroupWise object API uses COM so limited to Windows)
§ For support, need to be familiar with the functionality differences across the GroupWise clients and the web access
Lifecycle management
Scoring Your Applications – Administrator
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Administrator Deployment § Hosted or On-Premise § Traditional install or virtualized § Dedicated but no true multi-tenant solution
Operations § Limited web admin GUI, need to use admin client (not supported on Mac)
§ Limited SOAP API (GroupWise object API uses COM so limited to Windows)
§ For support, need to be familiar with the functionality differences across the GroupWise clients and the web access
Lifecycle management § Upgrades are time consuming – O/S and Application are separate upgrades
Scoring Your Applications – Administrator
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Zimbra Deployment Options
Continuity Backup Availability Application vServices
vSphere Infrastructure Hardware
Clo
ud O
ptio
ns
On
Pre
mis
e O
ptio
ns
Virtual Appliance
VMware vCloud Service Provider Partners
Por
tabi
lity
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Administrator Deployment § Hosted through a partner or On-Premise § Traditional, Virtualized or a Virtual Appliance § Dedicated or Multi-Tenant § Same software for 25 users or 25 million users § Zimbra Appliance ‘Install to Inbox’ <10 minutes
Operations
Lifecycle management
Scoring Your Applications – Administrator
2 Nustats
TM
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Administrator Deployment § Hosted through a partner or On-Premise § Traditional, Virtualized or a Virtual Appliance § Dedicated or Multi-Tenant § Same software for 25 users or 25 million users § Zimbra Appliance ‘Install to Inbox’ <10 minutes
Operations § Administration through the web – anywhere/anytime, or with SOAP API or command line
§ Virtual Appliance has been designed to have a simplified task-based UI
§ Uptime is measured in YEARS not weeks “Happy Zimbra admin for almost 3 years now – 767 days uptime on my server!” 2
Lifecycle management
Scoring Your Applications – Administrator
2 Nustats
TM
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Administrator Deployment § Hosted through a partner or On-Premise § Traditional, Virtualized or a Virtual Appliance § Dedicated or Multi-Tenant § Same software for 25 users or 25 million users § Zimbra Appliance ‘Install to Inbox’ <10 minutes
Operations § Administration through the web – anywhere/anytime, or with SOAP API or command line
§ Virtual Appliance has been designed to have a simplified task-based UI
§ Uptime is measured in YEARS not weeks “Happy Zimbra admin for almost 3 years now – 767 days uptime on my server!” 2
Lifecycle management § Zimbra Appliance has automated and configurable notification and installation of new software and security updates for the application and operating system
Scoring Your Applications – Administrator
2 Nustats
TM
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End User Location/Device independent access
Open Applications
Application Functionality
Administrator Deployment
Operations
Lifecycle management
Data Center Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications - Summary
= None = Medium = High
TM
Depends on client
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Data Center Application portability § Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications – Data Center
3 Gartner
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Data Center Application portability § Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions
High availability § Use High Availability feature in GW Monitor (just restarts agents on a Linux server)
§ Leverage Xen or VMware
Backup Policy
Scalability (storage etc.)
Scoring Your Applications – Data Center
3 Gartner
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Data Center Application portability § Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions
High availability § Use High Availability feature in GW Monitor (just restarts agents on a Linux server)
§ Leverage Xen or VMware
Backup Policy § Backup tools are included and often enterprise customers use third party solutions
Scalability (storage etc.)
Scoring Your Applications – Data Center
3 Gartner
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Data Center Application portability § Application is not portable, cannot easily migrate between on-premise and hosted solution or between hosted solutions
High availability § Use High Availability feature in GW Monitor (just restarts agents on a Linux server)
§ Leverage Xen or VMware
Backup Policy § Backup tools are included and often enterprise customers use third party solutions
Scalability (storage etc.) § To scale storage in a cost effective manner will require additional purchase of Novell File Management Suite
§ GroupWise customer base is slowly being eroded 3
and is mostly being used by departmental organizations and small to mid-size companies
Scoring Your Applications – Data Center
3 Gartner
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Data Center Application portability § Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications – Data Center
TM
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Data Center Application portability § Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers
High availability § Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution
§ Integration with heartbeat monitoring § Zimbra Collaboration Appliance (ZCA) is
packaged with Hyperic agents for monitoring
Backup Policy
Scalability (storage etc.)
Scoring Your Applications – Data Center
TM
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Data Center Application portability § Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers
High availability § Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution
§ Integration with heartbeat monitoring § Zimbra Collaboration Appliance (ZCA) is
packaged with Hyperic agents for monitoring
Backup Policy § Backup is included and often enterprise customers use third party solutions
Scalability (storage etc.)
Scoring Your Applications – Data Center
TM
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Data Center Application portability § Zimbra Appliance is portable and organizations can choose the best deployment model to fit their business and have the flexibility to change – move from on-premise to hosted or between hosted providers
High availability § Zimbra is optimized for VMware vSphere and is proven to be a complete, scalable and effective high availability (HA) & disaster recovery (DR) solution
§ Integration with heartbeat monitoring § Zimbra Collaboration Appliance (ZCA) is
packaged with Hyperic agents for monitoring
Backup Policy § Backup is included and often enterprise customers use third party solutions
Scalability (storage etc.) § Zimbra is scalable to millions of users (large service provider customers)
§ Hierarchical storage management to optimize storage and lower storage costs
Scoring Your Applications – Data Center
TM
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End User Location/Device independent access
Open Applications
Application Functionality
Administrator Deployment
Operations
Lifecycle management
Data Center Application portability
High availability
Backup Policy
Scalability (storage etc.)
Scoring Your Applications - Summary
= None = Medium = High
TM
Depends on client
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Example of Novell GroupWise vs. Zimbra Costs
100 users Novell GroupWise on Linux & Priority Maintenance
ZCS Professional on Linux & Premium SnS
Application License Cost (perpetual) $14,300.00 $6,300.00
Application Software & Maintenance Cost (3yrs) $10,800.00 $3,212.00
Server O/S $0.00 $0.00
Server O/S Subscription for Support & Maintenance (3yrs) $0.00* $3,897.00
Client License $0.00 $0.00
Total 3-year TCO $25,100.00 $13,409.00
Total 3-year TCO/user $251.00 $134.09
Total Annual Cost/user $83.67 $44.70
Total Monthly Cost/user $6.97 $3.72
Zimbra Savings over Novell GroupWise over 3 years 47% with ZCS Professional and Premium SnS**
Zimbra Savings over Novell GroupWise over 3 years 57% with ZCS Standard and Premium SnS**
* GroupWise comes with SLES entitlement and if Zimbra is used with vSphere it can also come with SLES entitlement.
**ZCS Standard is also available and for 100 users would be $4500.00 instead of $6300.00 for ZCS Professional. Currently only difference between ZCS Professional and ZCS Standard is that ZCS Professional supports the Outlook Client
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Zimbra Migration Tools and Training
Zimbra Novell Migration Tool Please contact Zimbra for the Novell GroupWise migration tool:
[email protected] Zimbra Training For more info:
http://zimbra.com/support/training.html