WebEx Participation Guidelines
• *6 will mute or un-mute your phone
• Mute your phone during session,
• Un-mute to speak or ask questions
• DO NOT use your phone’s HOLD button
• For technical difficulty, please call WebEx at 1-866-229-3239
WebEx on Using the Breastfeeding Peer Counseling Facilitator Guide
Using the Breastfeeding Peer Counseling Facilitator Guide
Today’s Speakers
Jackie Kampp, MSN, RN, CLC
Carolyn Donohoe Mather, MAS, RD, IBCLC
WebEx Participation Guidelines
• *6 will mute or un-mute your phone
• Mute your phone during session
• Un-mute to speak or ask questions
• DO NOT use your phone’s HOLD button
• For technical difficulty, please call WebEx at 1-866-229-3239
History: Reason developed Overview of new versionNew layoutTraining Nuts and BoltsReview of each session
California WIC Breastfeeding Peer Counseling Training
A Bit of History
• Peer Counselor Workgroup• Cost factors• WIC oriented• “Stand alone”/User friendly• Reduce preparation time• Information was accurate
and up-to-date
California WIC Breastfeeding Peer Counselor Training
• Peer Counselor Handbook
• Facilitator Guide• PowerPoint
California WIC Breastfeeding Peer Counselor Training
• Revised twice since original manual
• Learner Centered
• Five 5-6 hour sessions
• Based on latest breastfeeding information
• Opportunities to build counseling skills
• Interactive/fun
Facilitator Guide Contents
• Cover Page
• Table of Contents
• Notes for Training
• Session Agendas
• Trainer’s Notes
• Activity Directions
• Content Boxes from Handbook
Sample Agenda- Facilitator Guide
Sample Trainer’s Notes
Sample Directions for Activities
Handbook Contents
• Introduction Page• Table of Contents• Session Agendas• Content Boxes• Counseling Scenarios• Index• Appendix• Worksheets
Sample Agenda - Handbook
Sample Handbook Pages
Sample Appendix Page
Sample Worksheet Page
Peer Counselor Training
• Initial and ongoing training– More competent– Dispels misconceptions and myths
Who Should Train Peer Counselors
• Lactation Management Experts– Breastfeeding Topics
• Peer Counselor Supervisor– WIC Policy– Clinic Logistics and Roles– Communication skills/documentation
Suggestions for Facilitators
• Review the Facilitator Guide
• Assign responsibilities to trainer(s)
• Discuss teaching methods used
• Prepare materials– Facilitator Guide– Supplies for each session
Use Adult Learning Techniques
• Active involvement in learning new skills
• Reinforcement
• Repetition
• Visual aids
• Recognition
• Relevance
Effective Training Approaches
Auditory Learners Visual Learners Kinesthetic Learners
Stories Video Group activities
Lecture Slides and flip charts Physical touch
Group discussion Engaging photo images Role playing
Informal conversations Demonstrations Application practice
Music Drama Taking notes
Keep the Pace Moving
• Adult attention span
• Learning techniques:– Change types
of activities
Keep It Relevant
• Learning techniques:– Facilitated discussion– Storytelling– Practice opportunities– Goal setting– Structured ongoing enrichment
Repeat the Information
Learning techniques:– Role play– Written handouts, other materials– Discussion
Foster Skill-Building Opportunities
Learning techniques:– Role play– Practice scenarios
and situations– Task-oriented group
activities
Make Your Point as Visual as Possible
Learning techniques:– Slides with engaging photos– Flip charts for recording– Examples & demonstrations– Role play– Video
Teach Small Amounts
• Focus on the core information
• Keep language and messages simple
Reward Participants When Learning Occurs
Learning techniques– Public and private
affirmation– Incentives
Above All: Make It Fun!
• Welcoming environment– Room setup– Reinforce the theme
• Door prizes • Themed centerpieces
at tables
Session 1
• Housekeeping and Introductions
• Session Expectations and Discussion Guidelines
• What is a Breastfeeding Peer Counselor?
• Overview of Training
Session 1
• Anatomy of the Breast
• Milk Production
Best Start’s 3 Step Strategy
1. Open Ended Questions/ Getting More Information
2. Affirming
3. Educating
Closing the Sessions
End of each session:
• Closing Activity
• Preview of Next Session
• Home Assignment
Session 2• Welcome Back• Formula and Its Disadvantages• Exclusive/Fully Breastfeeding
Session 2
• Recognizing When to Feed Baby
• Getting Breastfeeding off to a Good Start
• Signs that Breastfeeding is Going Well
• Guest Speaker• Closing Activity and
Preview of Session 3
Signs Breastfeeding is Going Well
Illustrating a good newborn poopy diaper in the classroom…
Session 3
• Welcome Back• Early Breastfeeding
Problems
Session 3
• Medications and Herbal Remedies
• Birth Control Methods• Unhealthy
Environments• Closing Activity and
Preview of Session 4
Session 4
• Welcome Back• Helping Mothers with
Special Challenges• Helping a Grieving
Mother
Session 4
• Expressing Milk– Hand expression– Manual pumps– Electric pumps
• Weaning • Cultural Awareness• Closing Activity and
Preview of Session 5
Session 5
• Welcome Back• Challenges to
Breastfeeding• Referral to a Lactation
Specialist or HCP
Session 5• Documentation &
Confidentiality• Telephone Manners• Topics to Cover when
Talking to Mothers• Practice Counseling• Next Step and
Feedback• Closing Activity and
Celebration
WE ARE BREASTFED BABIES!!
Thank you WIC
BPC Pro
gram!
Questions?