Download - Welcome to the June Edition of Paeds Biz
Welcome to the June Edition of
Paeds BizHow to improve your
Paediatric Private Practice
An Introduction to Cathy LoveOccupational Therapist, Coach, Author and Speaker
For first time readers a quick intro, I am Cathy Love and I am the founding director of Nacre Consulting and I work with parents and disability service providers to achieve brilliant outcomes for children with special needs. I provide a range of services:
- Private practice coaching to business owners
- Family Service Coaching for parents to help them manage their child’s team and services
- Clinical supervision to individuals and allied health professional teams
- Service delivery consultation to disability service providers
More to be read about all that over on my website www.nacre.com.au
Each month I write up news, useful information and pearls of wisdom for those working with children and families in the disability sector. Given that it is a rapidly changing landscape and one that is increasingly privatised there is typically lots of news to be shared.
“Paeds Biz” is a dedicated online easy to read FREE magazine for Australian allied health professionals working with children and families.
This months topics include:(Click through to an article below)
Paeds Biz Forum – 25th June 2016
7 Behaviours for High Performance
How to write and use Job Descriptions in your Private Practice
Bookshelf
Performance Management
Why a smile really does say it all
Paeds Biz Forum25th June 2016
A day of inspiration, networking and business know how for Paediatric Private Practitioners.
Join us for a fast paced day of digital marketing, customer service excellence, workplace safety, business management and growth and top legal tips.
Click here to view the full article
REGISTER TODAY
DetailsOaks on Market60 Market St Melbourne 30009.00am to 4.30pm
InvestmentEarly Bird Registration is $390.00until COB Friday 10th June 2016
Full Registration $450.00 then applies
7 Behaviours for High PerformanceLeaders who have lasting success in achieving high performance tend to share these seven behaviours:
Sell your Vision and set clear goals that get results
Trust and respect your people
Recognise and reward people’s efforts with incentives
Give regular feedback to improve performance
Provide the support and development people need to perform well
Be self-aware, authentic, lead by example and live the values you expect others to exhibit
Take the blame for mistakes and share the credit for achievement
Click here to view the full article
Guest Writers John Dawson and Carmel McDonald are
the co-owners of Dawson McDonald
Consulting
How to write and use Job Descriptions in your Private PracticeWhy JD’s are a must have for all private practice owners who employ or contract clinical and admin staff:
They help get you as the business owner, clear on the exact tasks your clinical and admin staff (contractors included) need to do
A well written JD brings you the private practice owner and your staff clarity
A succinct JD, paired with a clear person specification will help you recruit the best people.
A JD provides the foundation for your performance management policy and procedures
A JD provides the basis for measuring job performance and pay review
Click here to view the full article
“To bring it all down to one sentence, a JD will help you get the right person,
doing the right thing in the right wayat the right time”
“Don’t Sweat the Small Stuff...and it’s all small stuff”
Author: Richard Carlson
“Source Kids Magazine”
Editor: Emma Price
“The Tao of Coaching”
Author: Max Landsberg
Click here to view the full article
Bookshelf
Performance management done well clearly demonstrates a link between what an individual does on a daily basis and the objectives of the business
Your people are your greatest resources and performance management is how you manage them and each other’s expectations
The benefits of getting performance management right include: increased productivity and alignment of goals to overall business objectives
By having clear goals and objectives, it’s very clear whether your employees are or are not meeting the expectations of the position
If you don’t have a clear performance management process in place it will reduce the productivity of your employees and the business
Click here to view the full article
Performance Management
Guest Writer Kerrie Canning is a Human Resources and Organisational
Development professional at HR Advice Online
Do yourself and your customers a favour and smile when you are on the telephone. Why you may ask?
Did you know; when we have to stop what we are doing to take a phone call, that little voice in our head that says “Argh, go away I’m too busy” can be communicated to the caller? It sure can.
Telephone Commutation Truths 85% of the message you give others about how you feel and what your attitude is, comes from your Tone of Voice
15% comes from your words
It’s not what you say, but how you say it that will determine if your customers like and trust you
Click here to view the full article
Why a smile really does say it all
Guest Writer Cate Schreck is the Co-Founder and Service Excellence
Coach at Lightbulb Training Solutions
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PAEDS BIZ JUNE EDITION