Transcript
Page 1: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

@SEARCHMOJO

SEARCH-MOJO.COM

800.939.5938

EVERYTHING YOU SHOULD BE DOING WITH MOBILE MARKETING…BUT PROBABLY AREN’T

@SEARCHMOJO

SEARCH-MOJO.COM

800.939.5938

Speaker:

Tad Miller, Vice President of Accounts, Search Mojo

Moderator:

Janet Driscoll Miller, President/CEO, Search Mojo

Page 2: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

SEARCH-MOJO.COM@searchmojo #mojowebinar

ABOUT SEARCH MOJO

• Search engine marketing firm founded in 2005

– Search engine optimization (SEO)

– Pay-per-click advertising management (PPC)

– Social media advertising

• Headquartered in Charlottesville, Virginia

• Featured in the Washington Post, B2B Magazine, MarketingSherpa,

Visibility Magazine, Media Post and many blogs including Search

Insider

• Speakers at SMX, SES, PubCon, Internet Retailer and

MarketingProfs B2B

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OUR CLIENTS

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YOU AREN’T READY…

• A recent 2012 Mongoose Metrics study of the top 1 Million Websites found that:

– Smartphone market share is now at 44% and it is expected to increase to over 52% by 2014

– mobile search currently represents approximately 9% of all searches

– Of the 1 million websites examined in this study, only 9% were deemed mobile ready

Page 5: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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WHAT IS MOBILE READY?

• A specific mobile version of a website– Not a one size fits all

Seo-alien.com

Herbertkikoy.info

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ARE VIEWERS READING OR SQUINTING?

Informing-arts.biz

Gorutechnologies.com

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CAN THEY NAVIGATE?

• Mobile Navigation can have a significant positive impact on use and can alleviate frustration and abandonment – Make it “Thumb Friendly”

SignalInc.com

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ARE THEY WILLING TO WAIT?

• A 2011 Compuware Survey found:

– 71% of global mobile web users expect websites to load as quickly, almost as quickly or faster on their mobile phone compared to the computer they use at home

– Nearly 60% of web users say they expect a website to load on their mobile phone in three seconds or less

– 74% are only willing to wait five seconds or less for a single mobile web page to load before leaving the site.

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APPROACHES TO MOBILE WEB SITES

• Separate Mobile Sub-Domain from main website – usually with device detect redirects to mobile pages

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RESPONSIVE WEB DESIGN

Responsive web design: A website that responds to the device (or window size) that accesses it and delivers the appropriate output for it uses responsive design. Rather than designing multiple sites for different-sized devices, this approach designs one site but specifies how it should appear on varied devices.

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GOOGLE PREFERS RESPONSIVE DESIGN

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BING PREFERS RESPONSIVE DESIGN

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IF YOU CAN’T DO RESPONSIVE DESIGN YET

• If you have equivalent mobile and desktop pages you need to give search engines a way to know they are connected

• Annotations in HTML code (sometimes called switchboard tags) can accomplish this

• On the desktop page, add a special link rel="alternate" tag pointing to the corresponding mobile URL. This helps Googlebot discover the location of your site's mobile pages.

– <link rel="alternate" media="only screen and (max-width: 640px)" href="http://m.example.com/page-1" >

• On the mobile page, the required annotation should be:– <link rel="canonical" href="http://www.example.com/page-1" >

• You can also accomplish the same thing in your site’s XML sitemaps:

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@SEARCHMOJO

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MOBILE PAY PER CLICK

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MOBILE PAID SEARCH

Paid Mobile Search is different…

Playing in mobile paid search is imperative to be successful in mobile marketing

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MOBILE SEARCH IS ABOUT GOOGLE

• Google Mobile Search Market Share in US is 96.9%

--Forbes

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MOBILE PAID SEARCH IS EXPLODING!

• A recent study from IgnitionOne showed that:– Mobile Paid Search Spend is up 269% Year over

Year– Mobile Paid Search Impressions are up 317%

Year over Year

• Marin Software Study says that 14% of all Q1 2012 Paid Search Clicks were on mobile devices

• Marin predicts that 25% of all Google Paid Search Clicks will by from mobile by December 2012

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SERP PAGE LAYOUT MAKES A DIFFERENCE

• PPC Ads have much higher CTR on Smartphones and Tablets

RimmKaufman.com

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ADS GET ALL THE PAGE REAL ESTATE

SEObook.com

• Visibility of Natural Results can require a lot of scrolling

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THE GOOD NEWS! - IT’S RELATIVELY CHEAP

• Low competition & High CTR = Low CPC

Marin Software – The State of Mobile Search Advertising in the US

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BREAK OUT CAMPAIGNS BY DEVICE

• Use separate campaigns for PCs – Tablets and Smartphones

• Significant Performance Differences by Device

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PERFORMANCE DIFFERENCES

• Online conversion performance differences are significant

Not as bad as it seems – more on this in a little bit

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MOBILE GRANULARITY

• Different Bids• Different Budgets• Different Ads (click to call)

• Different Day-parting• Can also have device specific

Campaigns– iPad and iPhones can sometimes have dramatic

performance differences than Android Devices

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GO BIG OR GO HOME

• No Sidebar ads on Tablets or Smartphones

• Smartphones typically 2 ads on top and 2 to 3 on the bottom

• Tablets typically have 3 ads on top

• You need to bid aggressively to get top of page positions

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MOBILE AD SITE LINKS ARE BIG DEAL

• Site Links can push down competitor results

• Tablet Site Links are just like PC site links

• Google claims site links can improve CTR 30%

Page 26: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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MOBILE PAGE ONE

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MOBILE DISPLAY NETWORK

• The Google Display Network exists on mobile devices also

• Contextual targeting is poor in comparison to PCs

– Google expands mobile Display to mobile Apps

• Adsenseformobileapps.com

• AdMob• Little to No Context on

Apps

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DOING MOBILE DISPLAY RIGHT

• Opportunities to use Location Specific Banners to drive store visits

• Great for local businesses

• Great for pushing promotions

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@SEARCHMOJO

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OPTIMIZE FOR LOCAL

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UNDERSTANDING LOCAL INTENT

• Google says that 1 in 3 mobile searches is to look up LOCAL information– 95% Use mobile weekly to look up

local information• 61% look up local business phone numbers to call• 59% to visit a business• 44% to make a local purchase• 54% find a retailer

– 87% have taken action after Looking up Local Content

Source: Google: The constantly connected consumer

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LOCAL INFO SEEKERS TAKE ACTION

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SMARTPHONE CONVERSIONS ARE IN THE STORE

• Smartphones have lower online conversion rates – But high in-store conversion

Source: AT&T Interactive Local Insights Report Q1 2012

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SMARTPHONE USAGE ON-THE-GO

• 68% of smartphone users search “On-The-Go”– Most popular search location: The car– Want to find and locate businesses

Source: xAd/Telmetrics Mobile Path to Purchase Study 2012

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OPTIMIZE FOR LOCAL INTENT

• Google gives mobile searchers the option to “Search With My Location”

• Search for “Sushi” and Google provides local restaurant listings

• Google needs local context from websites to figure this out

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GET STORE LOCATIONS FOUND

• Create individual pages for each store location– Don’t hide them behind a “zip code wall”– Build a Directory Structure that search

engines can crawl if you have multiple locations

Add redundancy for search engines

Page 36: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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GIVE SEARCH ENGINES A CLUE

• Use structured markup to give search engines some local context• Schema.org• RDF• Micro-formats• Rich Snippets

• “Mark-up” Addresses

Page 37: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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DO A GOOGLE+ LOCAL PAGE FOR GOOGLE MAPS

Formerly Known as a Google Places Page

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@SEARCHMOJO

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MOBILE USAGE PATTERNS

Page 39: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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WHEN PEOPLE USE MOBILE DEVICES

• Waiting• Watching TV• When they get

up• Mobile usage

spikes in the evenings

• At Home (Tablets)

Page 40: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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MOBILE PICKS UP ON THE WEEKENDS

• Google says mobile search spikes on the weekends

• Smartphones are stronger than tablets in terms of weekend search volume.

Page 41: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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TABLETS ARE DIFFERENT THAN SMARTPHONES

• A recent AdMob/Google Study said that Tablet users:– 82% primarily use their Tablet at

Home

– 69% use their tablets mostly on the weekdays

– 62% primarily use their tablets at night

– 68% spend at least an hour a day on there tablet

Page 42: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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MULTI-TASKING WITH MOBILE

“Media Stacking” is using 2 or more forms of media simultaneously

Page 43: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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ADVERTISE ON TV – CONVERT WITH MOBILE

• TV commercials push the brand or product

• Many mobile searchers (especially Tablet users) immediately go to search

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CASE STUDY: MAZDA USA

• Mazda didn’t have a Super Bowl TV Commercial, but did have a new vehicle (the CX-5) that was directly competing with Honda’s CR-V

• Mazda advertised in Search Engines on the CR-V’s Ferris Bueller Commercial keywords

• Over 2 million mobile searchers saw Mazda Ads instead of Honda Search Ads during the Super Bowl and many thousands clicked and did KPI actions

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QR CODES AND BARCODES

Page 46: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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OPTIMIZING FOR IN-STORE SEARCH

• Shoppers are scanning bar codes to check prices and check for product availability more than ever

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START TAKING ADVANTAGE OF QR CODES

Follow us on Facebook Write a Review on Google+ Watch a Video About Us

Connect with your customers and get them to do these key actions with their bar code readers on there phones

• Put them:• In-Store• Customer Lobby• On a trade show booth• On a product• On a window• On a magazine or newspaper ad

Q2 2012 had over 16 Million code scans and averaged 120 scans per minute – ScanLife Trend Report

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OPTIMIZE FOR BARCODE SEARCH

• You must utilize UPC product codes on your product pages– Use them in Page Title Tags

• Selling Books? Must use ISBN numbers on page

• You should also buy UPC and/or ISBN numbers as PPC keywords– Really cheap Cost Per Click & great

conversion rates

Page 49: What mobile strategy? Everything You Should be Doing With Mobile Marketing, But Probably Aren't

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CONTACT

Tad [email protected]

800-939-5938 x102

LinkedIn:www.linkedin.com/in/tadmiller

Twitter:@jstatad

Google+:https://plus.google.com/u/0/102572648610590564638/posts

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QUESTIONS


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