Download - Who Kidnapped Excellence - Book Review
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Who kidnapped Excellence?
What stops us from giving and being our best?Harry Paul + John Britt +Ed Jent
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Most companies talk about excellence on a routine basis. Yet, they do so without a common definition. How d we define excellence?
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Too often at work and in life, our perception of excellence is compromised by rationalization, by resetting the yardstick of measuring our performance. We externalize!
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PassionSomething that inspires everyone with energy, enthusiasm and caring.Passion turns life into an adventure
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CompetencyThe skills needed to do your best
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FlexibilityResponse to unique situations whenever they occur
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Communication in an OrgnAll about roles and expectations
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OwnershipGiving your best and taking 100% responsibility for the job
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If you are indifferentYou will deflate passion of others
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If you are inflexibleYou are choosing policy and procedure over adaptability and common sense
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Avoid competency traps, they are about staying in areas where you are good. Move out of that trap to be challenged and to learn.
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If you want excellence, always provide the relevant people the opportunity to be involved in solving the problem.
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“I am looking for a few good men with an infinite capacity for not knowing what can be done”- Henry Ford
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“The single biggest problem with communication is the illusion that it has taken place’ GB Shaw
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Best employee owner’s manual
• Passion : You get to choose your attitude – choose the best
• Competency: Know, what, when and how to do it• Flexibility: Be willing to accept new ideas and
methods without compromising values• Communication : Listen intently and speak with
clarity• Ownership : Take charge of your actions,
behavior and performance.
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Individuals and companies become average when they nurture mediocrity.
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If you want to be excellent, rate yourself on passion,competency,flexibility, communication and ownership.
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It takes mastery and practice in all five areas of the previous slide to stay excellent.
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Make the choice each day not to be burdened by negativity, instead, rise above it with a zest for life and desire for personal excellence.
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Excellence is a journey, not a destination
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