Transcript
Page 1: Why do Companies Keep Choosing Salesforce?

9Source: “The State of Salesforce” 2013–2014, Bluewolf

WHY DO COMPANIES KEEP CHOOSING SALESFORCE?

When properly implemented, Salesforce drives customer engagement and empowers users. That’s why it’s so important to have Salesforce in the inbox: It’s where you meet customers and empower your employees to perform at their best.

Customer Engagement

The solution: Cirrus Insight works across all devices. It brings Salesforce features and functionality into the inbox to power productivity and customer engagement.

The problem:

Bcc to Salesforce is very limited: no inbox intelligence from Salesforce; emails can only relate to contacts and not other records in Salesforce.

Salesforce for Outlook doesn’t work with Outlook Web Access or OWA Apps (iPhone, iPad, Android, and Windows).

believe that customer engagement will surpass productivity to drive growth.

make customer engagement their top priority.

84% 60%

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