Download - Wilson chemical guyot-thibert-kocupyr
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Wilson Chemicals
Thibert Antoine Guyot Jules Kocupyr Vincent 13/02/2014
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Overview
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Wilson Chemicals situationin winter 1984
Gerald Howard President
Ian ThomasDirector West African
George Teele Vice President International Division
Joseph OkonoSubsidiary President in Ghana
London
London
London
Ghana
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Joseph Okono
Ghanian He knows the culture of the country
Oxford student He knows the occidental culture tooWell liked by employees and clients alike
Really good results
He hires a lot of Ghanians
An increase of 10% by year
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DIALOGUE
Situation:
Dialogue between Thomas, Howard and Teele in London.
Main informations:
-Thomas wants to fire Okono « What we have here is a clear case of dishonesty. »
-Howard is more interested « in the end than in the means ». « Business is done differently from place to place. »
-Teele wants an explication from Okono « I really can't see firing him without at least getting an explanation. »
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Exhibit 1: Cover letter from Sylvia Appleby to Thomas
Sylvia Appebly:-She’s an accountant -Accompanying Her Financial Report to Ian Thomas
Results of the report:- Afraid by what she saw
« Some of the errors were procedural; others, I'm afraid, were more serious. »
- Confirm that approximately £50,000 was spent for « intencives » « There did not seem to be any attempt to cover this
expense »
Not the first time that happened, but before it was hidden « In the past these “incentives” had been written off as sales promotion costs. »
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Exhibit 2: Letter from Okono to Gerald Howard
He defends himself:Exact amount of incentives is £47,000 – Less than £50,000
He explains the Ghana’s bad situation:« Last year was a year of drought. Food production dropped. »
He is concerned about the Rawlings anti-business stand « this stance could really imperil Wilson »
He sees himself as being essential
« Wilson will not fail in Ghana as long as I am allowed to direct the subsidiary's policies as I see fit. »
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Exhibit 3: Gross sales
Gross SalesWilson Chemicals (Ghana) Ltd
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1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983
Mil
lio
ns o
f P
ou
nd
s S
terl
ing
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Main informations:
Several persons in Ghana have been arrested because
of corruption problems
Exhibit 4: Rawlings govermnent crackdown on corruption
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COMMUNICATION
STRENGTHS WEAKNESSES
- Communication between Okono and his head office
- No communication between Thomas and Okono
-Okono has good relations with his employees
-Good relations with the government
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INTERCULTURAL DIFFERENCIES
-Okono knows both cultures thanks to his studies
-Teele and Howard don’t know Ghana culture
-Ian is director of the West African divison but he doesn’t seem to know this culture better
STRENGTHS WEAKNESSES
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MANAGEMENT
-Okono is good at work.
- He hires people from his country
- His employees and his customers like him.
-The west african division director is english.
STRENGTHS WEAKNESSES
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ETHICS
STRENGTHS WEAKNESSES
-Using corruption to increase or maintain business
-the new government is committed to fight corruption
-Harmful for the image of the company
-No anti corruption law in England
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The main problem is an ethical problem .
Is it good or bad to use corruption to do business ?
Statement of problems
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Do nothing
Option 1 :
STRENGTHS WEAKNESSES
-Corruption stays
-Problems with government could happen
-Nobody looses his job
-Business stays good
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Keep Okono but forbid corruption
Option 2 :
STRENGTHS WEAKNESSES
-Profits may decrease
-This could be unappreciated by some people
-Employees and clients continue to like their subsidiary president
-Nobody loses his job
-Company stability
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Fire Okono and put an English director
Option 3 :
STRENGTHS WEAKNESSES
-Cultural problems
-Decrease of profits
-Conflicts with clients and employees
-More discussion between different parts of the head office
-Could stop the corruption
-Prevent problems with the government
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Fire Thomas and put an African to the West African division
Option 4 :
STRENGTHS WEAKNESSES
- The corruption stays…-… and so the ethical problem too
-Better understanding between Okono and the west african division director
-The profits stay high
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Close the Ghanian subsidiary
Option 5
STRENGTHS WEAKNESSES
-Less profits
-Unemployment
-Maybe a food crisis
-No more problems for the Wilson company
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Questions and answers