Would I Want To Work With Me?

Do you necessarily interrupt when

others are talking?

Do you offer to help other people with

their work?

Do you stay after your scheduled work time

to complete a job when necessary?

Do you prevent taking your personal

life into the workplace?

Do you engage in idle chatter?

Are you prepared to start your job

exactly on time or early?

Do you ask questions when you are not sure

of the correct procedure for

completing a task?

Do you take up other employee’s time by sharing your day’s

activities?

Do you steal company time?

Do you look for additional duties/tasks

when you have idle time?

Do you display proper respect to others on the job?

Case Study #1• Joan works in admitting at the hospital• Saturday evening has been

particularly hectic• Joan is scheduled to leave in 5 minutes• Joan’s ride is waiting outside• Joan’s two co-workers are swamped

with admitting six emergencies• What should Joan do?

Case Study #2• Jane is a clerical worker.• She wishes to become a friend to her co-

workers.• When Jane first arrives at work, she tells

her co-workers about her day.• The employee stops working and looks

at Jane intently.• When Jane is finished talking, the older

employee smiles and turns back to work.

Case Study #2 (cont’d)• Jane finishes her work and sees two

employees talking.• She wants to be part of their

conversation.• She walks over to them and makes a

comment.• The two employees look at her and frown.• Why did they frown at Jane?• What would you recommend to Jane?

Case Study #3• John has just started working in an

insurance office.• His boss has given him a new task.• She explains in detail how he should

verify the insurance coverage with the insurance company.

• What should John do while his boss is giving him the instructions?

Case Study #4• Sherrie has worked at her job for six

months.• Sherrie likes to be the person who knows

everything about everybody.• Sherrie and a co-worker are in the

restroom and Sherrie begins sharing stories about her supervisor.

• After a few minutes, the supervisor exits from one of the bathroom stalls.

• How can this incident be prevented?

Case Study #5• Julie has moved in with her

boyfriend, John.• John & Julie share expenses and an

automobile.• Julie is scheduled to work at 11 .m.

Saturday.

Case Study #5• She and John had a big argument

that morning and John left the apartment with the car.

• Julie expects he’ll return in time for her to go to work.

• At 10:30, John is still not home.

Case Study #5• Julie calls into work and says she

won’t be in because she doesn’t have transportation.

• Her supervisor tells her to find alternate transportation.

• Julie has no money for a cab; there is no bus line; relatives live out of town.

• What should Julie do?