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Understanding the
Importance of Inventories
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Outline• Objectives + Introduction • Adjudication process overview• Inventory• Evidence (best practice)• Most common issues• Other documentation• Q & A
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Adjudication Process• Submission forms – Landlord/Agent/Tenant• No. of issues• Tenancy Agreement/clauses• Check-in and Check-out inventories• Estimates, quotations• Invoices, receipts• Photographs• Professional reports
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Inventory facts
• Quality template;– Format– Details– Photos – Levels of cleaning
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An adjudicator's perspective• No inventory = no evidence?• Reduces void periods • Speeds process up at the end of
tenancy• Landlord/Agent/Independent • Decision making easier/fairer
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Inventory best practice Prepare reports before T moves in and after T and
belongings all moved out List each item with condition and level of cleanliness Exterior is useful info for landlords Embed photographs where appropriate and reference Meter readings/keys Send copy to Tenant for approval and signature Use the same company/same format for check-in and
out Mid-term inspections/Schedule of Dilapidations at the
end
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The most common issue: Cleanliness• Definition - what is “clean” • Clean to a professional standard; good….• Professionally cleaned at start of tenancy -
receipts • Detail cleanliness per room• Evidence is vital - differences at check-
out?• Use photos where appropriate• Cleaning after Tenant vacates
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Your practice?• Who carries out the inventory• Difference of reports – some separate,
some combined?• What do you think makes a good
inventory?• Definitions of cleanliness?• What happens when inventory completed?
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Supporting documentsOther important documents • Invoices/estimates from prior and post
tenancy• Correspondence• Photos – Embedded, signed or digitally
dated• Bank statements (not just Excel
spreadsheet)
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• Good quality reports with photographs• Landlords looking to deduct too much £• Education helps to reduce disputes• Brief overview of adjudication• Inventory and its importance
Our aim- what we have learnt
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Any questions?