Download - Zoë Billingham HM Inspector of Constabulary APCC 4 October 2013 HMIC’s Approach to Monitoring Forces
Zoë Billingham
HM Inspector of Constabulary
APCC 4 October 2013
HMIC’s Approach to Monitoring Forces
How it used to be
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Things have changed
There are no central targets
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Things have changed
Measurement = targets
Measure to improve
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X
HMIC’s role
To report, independently, on the efficiency and
effectiveness of policing
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HMIC’s role
As part of this, Her Majesty’s Inspectors monitor the performance of each police force to ensure that:
• Chief Constables and local policing bodies are aware of emerging problems with efficiency or effectiveness, and are taking corrective action.
• If problems are enduring and there is a low prospect of them being resolved, then those problems are raised formally.
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How we monitor: key principles
• Take a broad and balanced approach: considering effectiveness and efficiency across all policing responsibilities, drawing on a range of information (and not just numerical data).
• Focus on outliers: concentrate on forces that have outcomes that appear to be significantly different from what might be expected.
• Take into account the local context: the reasons behind any apparent problems, and the nature of the response.
• Be transparent about the approach and conclusions: sharing information on how we monitor, and being open about any concerns we have.
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The five stages of monitoring
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1. Routine monitoring of all forces
2. In-depth analysis and monitoring by regional HMI of those forces where routine monitoring identifies problems
3. Referral to the Crime & Policing Monitoring Group if the HMI is concerned that a problem is at risk of not being resolved
4. Concerns raised publicly by HMIC if the HMI has serious concerns that are not being resolved
5. Concerns escalated to the Home Secretary in extreme cases, if significant concerns are not being addressed
Key tests that the HMIs apply
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Where there are concerns with the efficiency or effectiveness of a force, the key tests which the HMIs apply are:
TEST 1: Does the force recognise that there is a problem?
TEST 2: What is the prospect that the force will succeed in tackling a problem (taking account, for example, of their capacity and capability)?
TEST 3: Is the problem likely to be short-lived, or enduring?
Key monitoring meetings
• Monthly: HMIs meet to discuss any emerging concerns they have about force performance
• Quarterly: Crime & Policing Monitoring Group (CPMG) meets to discuss the efficiency and effectiveness of policing, and individual forces if necessary
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Assessing forces: the key questions
HMIC monitors forces across all of the main areas of policing responsibility. We do this by asking a series of questions about each force.
The questions are divided into three groups:
• Effectiveness : Crime and Public Protection
• Effectiveness : Legitimacy
• Efficiency
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The key questions: Effectiveness (I)
Effectiveness : Crime and Public Protection• How effective is the force at
• reducing crime and preventing offending? • investigating offending?• protecting those at greatest risk of harm?• tackling anti-social behaviour?• tackling serious, organised and complex crime?• meeting its commitments under the Strategic
Policing Requirement?• proactively ensuring public safety?
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The key questions: Effectiveness (II)
Effectiveness : Legitimacy• What are the overall public perceptions of the
force?• How effective is the force at responding when a
member of the public calls on them for service?• How well is the force meeting its responsibility to
treat people equally and without discrimination?• Does the force’s workforce act with integrity?• Is the data and information that the police provide
about their work of a high quality?
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The key questions: Efficiency
Efficiency• Is the force maximising the efficiency of its
operational resources?• Does the force have a secure financial position for
the short and long term?• Does the force have a sustainable workforce
model for the Spending Review Period and beyond?
• Does the force have the leadership capacity that it needs?
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Police and Crime Commissioners
• Quarterly meetings
• Performance roundtable
• Are local priorities properly reflected?
• VfM Profiles refresh
• Information sharing
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Sharing Information
• As well as sharing information on how and what we monitor, we will be sharing more of the actual information that we use within the monitoring process – with forces and with local policing bodies.
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HMIC’s Inspection Programme
2013/14
Current Inspections
Strategic Policing Requirement• Assurance that requirements being met in all forces• Risk-based fieldwork in 18 forces• Findings reported in December 2013
Crime Data Integrity• Assess the effectiveness of all forces in dealing with
reports of crime• Audit of incidents and crimes (by February 2014)• Inspection fieldwork (by August 2014)• Reporting in April and October 2014
Current Inspections
21st Century Child Sexual Exploitation• First phase of wider Child Protection inspection
programme• Assess forces’ strategic and operational response to
abuse and exploitation issues• Will include a focus on technology based offending• Risk based approach in eight forces• Thematic report to be published in March 2014
Forthcoming Inspections
Valuing the Police • Fourth phase of core all force inspection programme• Accountability in driving out savings and improving
productivity and service to the public• Data collection and fieldwork in mid 2014.• Thematic report will be published in July 2014Making Best Use Of Police Time• To assess the effectiveness of current preventative
policing models• Determine the impact on the public of response and
attendance in delivering a high quality service
Domestic Abuse
Scope of inspection
• Propose to answer the first two points of the commission through inspection fieldwork and data collection focusing on the following four areas
Timetabling
• All 43 forces to be inspected 7 October and w/c 16 December
• Four or five forces per week• Start with Northumbria
Staffs, Norfolk & Suffolk, then pause for programme review
• Co-ordinating with other inspection programmes
Date w/c BH etc
Mon-Thurs Mon-Thurs Mon-Thurs Mon-Thurs Mon-Thurs Mon-Thurs Mon-Thurs Mon-Thurs
07-Oct N'bria HMI attends force overview?
TL ALeDA BPJPI Assoc AScLSO/SO DPDS
Staffs HMI attends force overview?
TL SBDA PI Assoc DTLSO/SO SG CP DS
Norfolk (C)HMI attends joint force overview?
TL ASDA PIAssoc BTLSO/SO MM ATDS AH
Suffolk HMI attends joint force overview?
TL CSDAPI Assoc LALSO/SO MS JJDS MN
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21-Oct S Wales HMI attends force overview?
TL SBDA PI Assoc LSO/SO CR SA DS
Dorset HMI attends force overview?
TL AGDA PI AssocLSO/SO CP DS
Kent HMI attends force overview tbc
TL KTDAPI Assoc LSO/SODS
Lincs HMI attends force overview tbc
TL MSDAPI Assoc LSO/SODS
28-Oct N Yorks HMI attends force overview?
TL SEDAPIAssoc LSO/SO DS
Cheshire HMI attends force overview?
TL VSDA PI Assoc LSO/SO DS
Surrey HMI attends force overview tbc
TL CSDAPIAssocLSO/SODS
Herts HMI attends force overview tbc
TL BMC DAPI AssocLSO/SO DS
04-Nov Cleveland HMI attends force overview?
TL ALeDAPI Assoc LSO/SO DS
M'side HMI attends force overview?
TL NADAPIAssoc LSO/SO DS
Hamps HMI attends force overview tbc
TL JJDAPI Assoc LSO/SO DS
NottsHMI attends force overview tbc
TL MSDAPIAssoc LSO/SODS
11-Nov S Yorks HMI attends force overview?
TL SEDAPI Assoc LSO/SO DS
D & C HMI attends force overview?
TL AGDA PI AssocLSO/SO CP DS
DPP HMI attends force overview?
TL SADA PI AssocLSO/SO CG DS
LeicsHMI attends force overview tbc
TL KTDAPIAssoc LSO/SO DS
CambsHMI attends force overview tbc
TL BMCDAPIAssoc LSO/SO DS
Programme Review
Northern Wales + Western Eastern National
Inspection format
• Three and half days in force to cover the following areas:• Strategic presentation at command team level
• Interviews with key leads in the police force (and others such as MARAC chair)
• Focus groups with frontline officers (both response/patrol officers and those in specialist areas)
• Focus group with local partners (including voluntary sector)
• Reality testing in areas such as control room and investigation units
• File review
• Option for PCC or OPCC to input into the inspection
Inspection teams
• To cover the relevant areas in the time frame, inspection teams need four to five people
• Significant resourcing challenge for HMIC; drawing on our existing staff (who understand the individual forces and some have PVP specialism) and our “on the books” associates who we can draw on
• Recruiting peer inspectors (with the support of the policing national lead) from forces to ensure relevant level of expertise
• Home Office and College of Policing have also offered peers to support the inspection programme and we would welcome offers from you
Thank you
Questions
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