downtown tempe new business welcome kit · 2017. 9. 19. · town tempe and the town lake districts...
TRANSCRIPT
Downtown Tempe
N o w h e r e E l s e .
New Business Welcome Kit
D o w n t o w n Te m p e A u t h o r i t y i s a p r i v a t e n o n - p r o f i t o r g a n i z a t i o n t h a t w o r k s t o i n c r e a s e t h e v a l u e o f D o w n t o w n Te m p e o n b e h a l f o f m e m b e r s & s t a k e h o l d e r s .
N E W B U S I N E S S W E L C O M E K I T
0 4 / 0 5O V E R V I E W
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M E E T O U R T E A M
0 8 / 0 9W H O T O C A L L
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G E T N O T I C E D
CONTENTS
F o l l o w o u r w o r k a t # D o w n t o w n Te m p e
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The WHO, WHAT & WHY...
Downtown Tempe Authority, Inc. (DTA) is the Enhanced Municipal Services District that manages the central business district between Tempe Town Lake, College Avenue, University and Farmer. Our Mission is to positively impact and drive the future of our city’s urban center while serving as a steward of the existing assets and resources. The services provided by the DTA include a) Clean and Safe; b) Parking Management; c) Marketing and Events and d) Advocacy on behalf of our stakeholders.
The district was formed in 1993 and the scope of services has grown exponentially over the past 20+ years. Most recently the district has reinvented itself in an effort to be more inclusive of the entire Downtown Tempe area. Previously known as the “Mill Avenue District,” we are now simply “Downtown Tempe” in an effort to demonstrate our support for businesses and entities that are not located along MillAvenue but add just as much value. While Historic Mill Avenue is ~ and will always be ~ one of the most notable assets within our Downtown, it is not our sole asset.
We a r e t h e r e s u l t o f o u r h a r d w o r k . O u r p a s s i o n f o r w h a t w e d o m a k e s u s p i o n e e r s i n e n h a n c e d m a n a g e m e n t ,
s a f e t y , m a r k e t i n g , a n d p r o m o t i o n a l s e r v i c e s .
Recent years have seen significant growth and development within Downtown Tempe and there are projects currently turning dirt and others in the approval process. The next 10 years will be a dynamic era for our district and we are excited to be stewards of that growth. While there are many new businesses locating in our Downtown, there are also new residential developments opening their doors.Simultaneously the corporate community is expanding their presence in our downtown and finding the location, the amenities and the access to ASU an ideal fit to attract their millennial work force. The most vibrant downtowns have fostered an environment where a resident can enjoy the ease of downtown living and a diverse business community can flourish. That is what we are achieving in Tempe.
But none of it matters without the unique character that Tempe offers. Where else do you find a 20 year old locally owned restaurant blocks away from a LEED certified office tower that houses a Fortune 500 corporation … or a family owned candy store across the street from a national retailer ... a major university, a lake, a mountain, an art center, and a world-class museum all within less than one square mile? Nowhere Else!
O V E R V I E W
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We ' r e y o u r d e d i c a t e d
t e a m o f d r e a m e r s & d o e r s , b u z z
b u i l d e r s & b u s i n e s s
b o o m e r s , a n d o v e r a l l u r b a n
a d v o c a t e s l e a d i n g
t h e r i s e o f D o w n t o w n
Te m p e .
N o w h e r e E l s e .
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MEET OUR TEAM
Kate Borders
Executive Director
Jane Mittness
Executive Assistant
Miranda Edwards
Director of Marketing
Lori Foster
Director of Business Relations
Julie Kent
Director of Placemaking
Krislyn Erikson
Events Coordinator
October 2017
Amber Brown
Receptionist/Volunteer Services
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MEET OUR TEAM
Brian Gatch
Area Manager/Facility Services
Kelly Fogg
Safe-T-Patrol Manager
Adam Jones
Deputy Director
Samantha Chaloupka
Area Manager/Parking Services
Andrew Peters
Controller
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# D O W N T O W N T E M P E
W H O T O C A L L
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Damaged/Non-Functioning Street LightsGraffittiCity of Tempe Public Works | 480.350.8284
Signage QuestionsCity of Tempe Code Enforcement | 4870.350.8372
Pot Holes/Curb Breaks/Damaged SidewalksDamaged AsphaltCity of Tempe Traffic Operations | 480.350.8207
Sewage Leaks or OdorsCity of Tempe Environmental Services | 480.350.2837
Damaged/Non-Functioning Traffic SignsCity of Tempe Traffic Operations | 480.350.8284
Damaged/Malfunctioning Parking EquipmentDowntown Tempe Authority | 480.894.1800
Damaged/Broken Trees & Irrigation LeaksCity of Tempe Parks & Recreation | 480.350.8147
Road Closure & Construction InformationDowntown Tempe Authority | 480.355.6062
Damaged/Unclean Dumpsters/TrashcansCity of Tempe Solid Waste Services | 480.350.2508
File a Service Report with Clean Teamwww.downtowntempe.com/cleanit
W H O T O C A L L
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T h e b e s t t h i n g s i n l i f e a r e f r e e . E n j o y y o u r f i r s t h o u r o f p a r k i n g f r e e a t t h e s e P a r k i T l o c a t i o n s :
City Hall Garage on 5th Street, east of Mill Avenue (2nd hour FREE w/ same day receipt from a Downtown Tempe business of $10 or more (after 5 PM Monday - Friday)
201 S. Ash Garage (3rd Street & Ash) Free after 6 PM and Saturday & Sundays (excluding special events)
F I R S T H O U R F R E E PA R K I N G F O R E V E R Y O N E !
P A R K I N G P R O G R A M + VA L I D A T I O N S
B u s i n e s s o w n e r s c a n p u r c h a s e v a l i d a t i o n s t i c k e r s t o e x t e n d c u s t o m e r p a r k i n g b e y o n d t h e f i r s t h o u r . T h e s t i c k e r s a r e i n i n c r e m e n t s o f 1 / 2 h o u r o r f o r a l l - d a y p a r k i n g . Va l i d a t i o n s t i c k e r s c a n b e p u r c h a s e d a t D o w n t o w n Te m p e A u t h o r i t y ' s o f f i c e . I f y o u h a v e a n y q u e s t i o n s , p l e a s e c o n t a c t t h e f r o n t d e s k a t : 4 8 0 . 3 5 5 . 6 0 6 0 .
Please visit www.downtowntempe.com/parking for exact locations and rates.
*Rates and promotional offerings are subject to change. Please check rate boards at parking garages and lots to verify. First hour free validations are not available during special events.
Safe-T-Patrol Guides are highly trained and distinctly uniformed personnel that patrol the streets of down-
town Tempe and the Town Lake districts on foot or bicycle. They serve as friendly goodwill ambassadors
by welcoming residents, workers, and visitors and by assisting anyone unfamiliar with the downtown area
by giving directions, answering questions and making recommendations for shopping, dining and attrac-
tions.
Safe-T-Patrol Guides also assist in overall crime prevention and reduction by working closely with the Tem-
pe Police Department to provide a highly visible presence and act as additional “eyes and ears” throughout
downtown Tempe. The use of the Tempe Police Department radio by the lead Safety Guide on each shift
provides communication and prompt response time.
Through daily interaction with the public on the street and with property and business owners Safe-T-Patrol
Guides are able to help deter a myriad of quality of life issues and enhance the sense of security for the
downtown workforce and visitors alike.
All street disturbances are not an emergency, but even low priority issues need to be reported in order for
downtown to be made a priority. When in doubt, call the Safety Patrol. Keep these numbers handy for all of
your staff members.
Schedule & How to Contact
Downtown District Monday-Friday 7:00 am - 8:00 pm, Sat. 11 am - 8 pm,
Sunday 9:00 am - 5:30 pm
On-duty phone # 480.236.2527
Lake District Monday– Sunday 4:30 am - 1:00 pm & 4:30 pm - 3:00 am
On-duty phone # 480.231.8356
Tempe Police Department non-emergency # 480.350.8311
#DOWNTOWNTEMPE
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This electronic newsletter is sent to all Downtown Tempe stakeholders and includes information about events, businesses, and all things happening downtown. Any promotions or significant news for your business may be included. In addition, a seperate newsletter goes directly to downtown employees and consistently features specials/deals that are directly geared towards the downtown workforce.
The public newsletter has 12,600 subscribers!
You will have a designated landing page for your business profile. This will include the following;
Business NameBrief DescriptionAddress & Contact InfoHours of OperationWebsite & Social Media Links3-5 ImagesInteractive MapFacebook Newsfeed
downtowntempe.com receives 450,000 annual site visits!
WEBSITE
NEWSLETTER
M A R K E T I N GP a r t o f o u r o r g a n i z a t i o n ' s m i s s i o n i s t o c r e a t e a n e n v i r o n m e n t w h e r e a r e a b u s i n e s s e s c a n e n g a g e w i t h r e s i d e n t s , b u s i n e s s e s , a n d l e a d e r s i n
D o w n t o w n Te m p e a n d t h e s u r r o u n d i n g a r e a s . T h e r e i s g r e a t m a r k e t i n g v a l u e t h a t o u r d i s t r i c t m e m b e r s r e c e i v e .
G E T N O T I C E D
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PRINTED DIRECTORY Your business will be included in the printed Downtown Tempe Guide + Directory. This publication is printed annually and distributed throughour Downtown Tempe and the Phoenix Metro area. There is an exciting new advertising for this directory as well!
70,000 directories are distibuted each year!
Regular posts on various Downtown Tempe social media sites, including Facebook, Twitter and Instagram feature businesses in Downtown Tempe. We encourage your business to use #DowntownTempe in your social media posts. The use of this hashtag automatically enables the post to be seeen on Downtown Tempe's tagboard, which lives on downtowntempe.com's homepage. Remember, 450,000 annual site visits. This is the easiest & most effective way for us to share your social media content.
15,800 engaged social media fans + followers!
Don't forget to follow @DowntownTempe on Facebook, Twitter & Instagram!
BLOG + SOCIAL MEDIANew businesses typically get a featured blog post that exists on downtowntempe.com and is used for social media content.
D o w n t o w n Te m p e A u t h o r i t y
THANK YOU