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last updated February 2011

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Onboarding for new employees within the Department of the Premier and Cabinet, Government of South Australia.

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Page 1: DPC Onboard

last updated February 2011

Page 2: DPC Onboard

If you have any specific learning needs, please discuss with your manager prior to commencing DPC Onboard. Alternatively, you can contact the HR HelpDesk on 846 35430 or by emailing HR HelpDesk.

Throughout DPC Onboard the icons below will help you navigate.

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Page 3: DPC Onboard

DPC Onboard is an interactive program that you are required to complete during your first three months of employment. This program will provide you with an overview of our department and the role we play in supporting the Premier and Cabinet to ensure South Australia thrives.

This program consists of two key components:

DPC Onboard online program

Introducing DPC

Your manager will guide you through DPC Onboard ensuring that each component of the program is completed. As you progress through the program, you will also be required to complete the DPC Onboard Checklist, which your manager will have supplied to you.

You may also work through various parts of the program with your ‘onboard partner’ who has been assigned by your manager as a first point of contact for questions you may have about your new role and work environment.

Once you have completed DPC Onboard you will be required to finalise the DPC Onboard Checklist with your manager and forward a copy to Human Resources.

Page 4: DPC Onboard

It is recommended that you work through this program within the timeframes suggested below as this will enable you to progressively learn about our department. This will also help you adjust to your new role and work environment.

At the end of the each section, you will be asked to complete several activities. The answers are contained within this program and will assist in building your knowledge of the services and programs provided by and available within DPC.

As you embark upon your career, we encourage you to explore your work environment and regularly meet with your manager to ask any questions about your role. We further suggest that you engage with your onboarding partner and work colleagues who can provide invaluable support during your onboarding.

Reference Day One Week One

Intranet Our Future Directions

Our Department

Our Culture

Workplace Orientation

Code of Ethics OHS Onboard Employment Conditions

Week Two Week Four Month Three

Equity and Diversity SA Government Strategies Key Policies Work Life Balance

Performance Development Professional Development

Page 5: DPC Onboard
Page 6: DPC Onboard

DPC daily news

Organisational information (policies, guidelines, forms)

DPC Wiki and DPC Space – join in group discussion

Staff Directory – internal DPC staff directory

Links to a variety of internal and external websites

The DPC Intranet is an interactive portal where you can view internal information such as:

Throughout DPC Onboard you will learn about the DPC Intranet, an important reference tool for you during your employment. The Fast Find Feature contains an updated list of regularly accessed items. The next page will provide you with a useful summary on how to navigate the corporate intranet.

Page 7: DPC Onboard

HR site page

Corporate intranet menu HR menu

A – Z listing of forms

Intranet search function

Page 8: DPC Onboard
Page 9: DPC Onboard

Welcome to the Department of the Premier and Cabinet.

Like many people who join DPC, you are most likely here because you want a challenging and rewarding job in South Australia’s lead government agency.

Our focus is on driving reform, providing policy direction across the public sector and ensuring that we support the Premier and Ministers and serve the people of South Australia.

Attracting the right people is central to making sure we can deliver quality services to our clients. DPC is committed to recruiting, developing and retaining talented people like you who can introduce fresh thinking to the department.

We are also dedicated to creating a professionally rewarding environment which gives you the opportunity to prosper and provides you with the flexibility to balance your professional and personal life.

I hope you will soon discover that choosing to take a job in DPC is one of the best decisions you will make in your career.

I wish you well in your new role and look forward to working with you in the future.

Chris Eccles – Chief Executive

Page 10: DPC Onboard

Our Future Directions is our five year strategic plan, articulating the goals and culture the department hopes to achieve. It also addresses the guiding principles of our organisation and reflects how rich in diversity we are, with a wide range of roles, responsibilities and clients.

Our Future Directions focuses on our department’s leadership role in relation to whole of government policy and strategy and our commitment to outstanding customer service and community engagement. It also outlines DPC’s commitment to providing an enabling environment for staff.

The culture of our organisation is outlined in Our Future Directions along with the capabilities required to achieve our future objectives. This will guide the way you perform your role, so it is important to understand.

Read Our Future Directions 2009 – 2014

Page 11: DPC Onboard

We adopt a professional services approach to conducting business. This approach is firmly anchored in our profession as public servants, whose role is to support government and serve the wider community. We are committed to:

having a relentless regard for quality

focusing on creating value

generating a sense of energy and excitement in our work and relationships

attracting and retaining the best talent available

investing in new ways of designing our work

valuing and finding time and space for research and thinking

innovating and embracing change

Page 12: DPC Onboard

DPC is the principal government agency in South Australia. It delivers specialist policy advice to the Premier and Ministers, supports the Cabinet process and provides direction and leadership to the South Australian Public Sector.

The department leads the implementation of South Australia’s Strategic Plan and drives key government initiatives across a range of services benefiting the community.

The Chief Executive reports directly to the Premier and is supported by three Deputy Chief Executives who are responsible for the following key functions:

Sustainability, Aboriginal Affairs and Reconciliation

Cultural Development and Corporate

Cabinet and Policy Coordination

Learn more about our organisation

Read the information sheet on the South Australian government

Page 13: DPC Onboard

Across DPC, we work closely with the community in developing policies and delivering programs in many areas including:

Social Inclusion

Aboriginal well-being

The Arts

Industrial Relations

Sustainability and Climate Change

Occupational Health and Safety

Each business unit has responsibility for a range of functions which enable DPC to develop high quality policy and deliver outstanding service.

Learn where your business unit sits within the organisational structure

Ask your manager if you have any questions about the role of your unit and where to access your unit’s business plan

Page 14: DPC Onboard

As part of the onboarding process your manager will show you your new work area and explain any protocols that are in place within your team.

What have you learnt about your workplace so far?

Building access – how and when the building can be accessed?

Evacuation procedure – where are the emergency exits?

Work hours – what are your start and finish times?

Team meetings – does your team have a regular meeting time?

Telephone – what is the protocol for answering your telephone?

Email – is your email signature consistent with the Corporate Style Guide?

Mail – what is the process for internal and external mail delivery?

Parking – where are the local car parks?

Cycling – where can you secure your bike and where are the change facilities?

Public Transport – where are the nearest bus stops?

Staff activities – is there a social club?

Page 15: DPC Onboard

What have you learnt at the end of day one?

Our Future Directions 2009 - 2014 – what is our purpose and objectives?

Our Culture – discuss with your manager how you can contribute to our culture

Our Department – name the portfolio your Deputy Chief Executive is responsible for?

Your Business Unit – what is the primary function of your business unit?

Your Workplace – how often are your team meetings held?

Complete your DPC Onboard Checklist for Day One

Meet with your manager to discuss your progress

"DPC is now a department with a diverse range of discrete missions. It is a microcosm of the whole public sector and this diversity is overwhelmingly a strength for a central agency because it ensures that DPC is not an 'ivory tower' and must appreciate the kinds of operational pressures that exist for service delivery agencies. DPC is a dynamic, responsive and interesting department."

Greg Mackie OAM, Deputy Chief Executive, Cultural Development and Corporate Recipient of the AbaF 2008 Dame Elisabeth Murdoch Cultural Leadership Award

Page 16: DPC Onboard
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All public sector employees must comply with the Code of Ethics for the South Australian Public Sector. The code embodies and builds upon the principles of the Public Sector Act 2009.

It is the responsibility of every public sector employee to familiarise themselves with the content of this Code and to conduct themselves in a manner that is consistent with the values, behavioural principles and standards of professional conduct.

The Code of Ethics seeks to:

guide and support public sector employees in all of their professional activities

strengthen public confidence in the public sector

earn respect from citizens, government and employees for the public sector as an institution which is critical to good government in South Australia

set out standards of professional conduct expected of every public sector employee

Page 18: DPC Onboard

This Code applies to and is binding on all public sector employees, regardless of the:

nature or level of employment

employment status (eg ongoing, term, casual, traineeship, apprenticeship)

nature of the public sector organisation (eg administrative unit, attached office, public corporation, statutory authority, public hospitals, schools etc)

The Code recognises that some public sector employees (eg health professionals and lawyers) are also bound by codes of conduct relevant to their profession. In such cases, employees must have regard to their professional codes as well as to the Code of Ethics.

Read the Code of Ethics

Page 19: DPC Onboard

The Government of South Australia is committed to a vision of Zero Harm in the SA Public Sector, as outlined in Safety in the Public Sector 2007-2010. The Government acknowledges its responsibility for ensuring that all risks to health, safety and welfare arising from work activities are, as reasonably practicable, eliminated or properly controlled.

DPC also has responsibilities for the prevention, management and cost of work related injuries and illness in accordance with the Occupational Health, Safety and Welfare Act 1986 (as amended) and the Workers Rehabilitation and Compensation Act 1986.

You should complete the OHS Onboard (Roles, Responsibilities and Awareness) online module by the end of your first week and before you proceed with the remainder of DPC Onboard.

Begin OHS Onboard here

Page 20: DPC Onboard

Discuss your Position Description with your manager to identify key outcomes

Your Position Description outlines key information about your role including:

primary purpose key accountabilities key relationships key challenges position dimensions

Your manager will also advise you of the key policies and procedures relevant to your role, work area and business unit.

As part of the onboarding process your manager will discuss with you the outcomes to be achieved in your position and the specific projects or tasks you will undertake.

By the end of month three you will have discussed the performance development process. Discussions about your performance should take place regularly with your manager throughout the course of your employment.

Page 21: DPC Onboard

Salary payments are made fortnightly on alternate Thursdays directly into your nominated bank account(s).

Deductions (eg life insurance, hospital and medical benefits, superannuation or union membership) may be made automatically from your salary.

You will receive a payslip that will confirm your fortnightly payment and will include: payment details salary deductions superannuation details of leave balances year to date (YTD) earnings

Your payslip will be emailed to your government email address on the Wednesday morning, prior to payday. You can also view pay information through the CHRIS Web Kiosk.

Like to know more about your payslip see Payslip Explanation

Explore the CHRIS Web Kiosk here

Page 22: DPC Onboard

Employees within DPC are appointed under the following conditions of employment:

The Public Sector (PS) Act 2009

The conditions of employment of public servants are largely set out in the PS Act 2009.

SA Government Wages Parity (Salaried) Enterprise Agreement 2010

All employees are bound by an enterprise agreement that includes DPC as part of the enterprise. Enterprise Agreements provide a vehicle for the negotiation of remuneration, conditions of employment and other industrial matters.

Upon your initial appointment, your commencing remuneration will generally be set at the base step, or first increment of the salary range. Progression to the next increment will be based on experience and normally occur on an annual basis following appointment. Details regarding salary range upon your commencement are outlined in your contract of employment.

For further information see Salaries and Wages Table non Executive

Page 23: DPC Onboard

Learn more about your employment conditions by exploring the following links:

CHRIS Kiosk – do you know how to navigate CHRIS Kiosk?

Payslip – have you looked at the Payslip Explanation?

Superannuation – learn more about your superannuation options

Salary Sacrifice – did you know that salary sacrifice options are available?

Leave – have you read the leave policy?

Leave Entitlements Guide – do you know where to find the quick reference guide?

Remuneration and Conditions – have you read the policy?

Further Employment Information – have you read the information sheet?

Ask your Manager if you have any questions about your conditions of employment

Page 24: DPC Onboard

It is important for you to understand your responsibilities and obligations regarding email, internet, intranet and socialtext usage. The below policies define ‘acceptable’ and ‘unacceptable’ use of DPC ICT facilities and clarifies the responsibilities of users.

Email Policy

Email Guideline

Internet and Intranet Policy

Any breach of these policies will be treated seriously and may result in the termination of your employment.

DPC has a social media platform named ‘Socialtext’. It allows staff to share information, consult and collaborate with each other. Remember the same common sense rules apply: use Socialtext as a tool to share information and don't signal anything that will embarrass you or DPC. Socialtext training is available from ICT Strategy.

Discover Socialtext

Page 25: DPC Onboard

Human Resources:For any HR enquiries please contact the HR helpdesk:

Phone - 8463 5430 Email - [email protected]

Payroll:For any payroll enquiries please contact Team 01 at Shared Services:

Phone - 8462 1303 (press 1) or 8124 9603 Email - [email protected]

Workplace Safety and Wellbeing:For any safety enquiries please contact the Workplace Safety and Wellbeing team:

Phone - 8463 5430 Email - [email protected]

Page 26: DPC Onboard

There are also a number of other government websites that you will find useful such as:

SA Direct http://www.sadirect.sa.gov.au

staff directory for whole of government

IntraSA http://intra.sa.gov.au

website that links internal government services

Service SA http://www.service.sa.gov.au/

website that links external government services

SAES http://www.saes.sa.gov.au

website for the South Australia Executive Service

DPC Careers Website http://www.premcab.sa.gov.au/careers

view our current vacancies

Notice of Vacancies

provides a list of all current vacancies in government

http://www.vacancies.sa.gov.au

Page 27: DPC Onboard

What have you learnt at the end of week one?

Code of Ethics – name the five values that are the foundation of ethical behaviour in the SA Public Sector

OHS Roles, Responsibilities and Awareness – list your responsibilities as an employee under the OHS Act

Your Job Role – have you discussed your position description and identified key outcomes?

Employment Conditions – how do you login to the CHRIS Kiosk?

Complete your DPC Onboard Checklist for Week One Meet with your manager to discuss your progress

‘I led an investigation into the extent and nature of under reporting of notifiable workplace injuries in South Australia. I have also worked intensively on OHS in culturally and linguistically diverse workplaces, developing a new publication called 'Communicating OHS across languages' which will be published in 2010. I have also established an ongoing OHS education program for skilled migrants at TAFESA.’

Dante, Graduate Officer, DPC Graduate Program 2009

Page 28: DPC Onboard
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The South Australian Public Service is an equal opportunity employer and positions are open to all, regardless of age, association with a child, caring responsibilities, chosen gender, disability, marital or domestic partnership status, pregnancy, race, religious appearance or dress, sexuality, spouse or partners identity.

Visit the following websites for more information:

Equal Opportunity Commission of South Australia

Human Rights and Equal Opportunity Commission

Page 30: DPC Onboard

DPC aims to provide a positive work environment for all employees. We aim to ensure that all are treated fairly and with respect, and we provide support and recognition for all our team members.

DPC aims to promote and support an environment that:

values individual differences and perspectives

encourages employees to develop to their full potential

promotes flexibility and responsive work practices

visit Diversity in DPC to learn more

Page 31: DPC Onboard

DPC has a range of policies and strategies that promote and support an equitable workplace.

Follow the links below to learn more about:

Aboriginal Strategies

Staff Networks

Women in Leadership

Disability

Employee Assistance Programs

Please ensure that you have read the sections above before proceeding

Page 32: DPC Onboard

DPC is committed to maintaining a working environment free of discrimination and harassment. The Department’s guidelines enable employees who believe they have been treated inappropriately to choose to seek resolution in one or more of the following ways:

Do nothing (an employee can choose to take no action) Self help Local resolution Formal resolution (make a formal complaint)

DPC has established a group of trained Contact Officers who can provide advice and support to employees who have harassment and discrimination grievances. For further information, please contact HR Help Desk on 8463 5430 or DPC Human Resources.

Read the information sheet on Dealing with Harassment and Discrimination

For more information see the Grievance Resolution Guideline

Page 33: DPC Onboard

What have you learnt at the end of week two?

Equal Opportunity – is the SA Public Sector an Equal Opportunity Employer?

Discrimination and Harassment – list at least two of DPC’s Contact Officers who can be contacted for advice and support regarding grievances

Grievance Resolution – what process should you follow if you have a grievance?

Employee Assistance Program – what is the name of DPC’s EAP provider?

Complete your DPC Onboard Checklist for Week Two

Find out from your manager when you are attending Introducing DPC

Meet with your manager to discuss your progress

Page 34: DPC Onboard
Page 35: DPC Onboard

South Australia's Strategic Plan (SASP) is the driving force behind our work here in DPC. We are responsible for 13 targets and a considerable number of outcomes.

SASP is a commitment to making this state the best it can be - prosperous, environmentally rich, culturally stimulating, offering its citizens every opportunity to live well and succeed.

Through a range of implementation plans across the department we are working towards achieving a diverse mix of targets, which range from increasing participation of Aboriginal people in the Public Sector to reducing South Australia's ecological footprint.

Visit the SASP Website to learn more about the plan and view current news, events and plan updates

Page 36: DPC Onboard

Developing high quality policy and providing specialist policy advice to the Premier and Ministers is a key function of our department.

The State Reform Agenda is the culmination of significant work across government to generate ideas to inform medium-term policy development for SA. It comprises a series of policy priorities and enablers, agreed to by the Executive Committee of Cabinet on recommendation by Senior Management Council.

Learn about the State Reform Agenda’s Policy Priorities and Enablers

Page 37: DPC Onboard

DPC has a range of key policies that are important for you to understand.

Follow the links below to learn more about:

Sustainability

Records Management and Freedom of Information

Media Relations

Style Guide and Plain English Program

Whistleblowers Protection

Please ensure that you have read the key sections above before proceeding

Page 38: DPC Onboard

What have you learnt about your workplace so far?

Sustainability – are you familiar with DPC’s Environmental Sustainability Policy?

Records Management – have you read the Records Management Policy?

Freedom of Information – do you understand the Freedom of Information Policy?

Risk Management – have you read the Risk Management Policy?

Media Relations – have you read the Media Policy?

Style Guide – have you seen the DPC Style Guide?

Plain English Guide – do you know where to find the Plain English Guide?

Whistleblowers Protection – do you understand Whistleblowers Protection?

Page 39: DPC Onboard

Our Future Directions set us on a course and the associated guiding model provides us with a set of tools to achieve the department's objectives. Effective risk management is one way of achieving these objectives, particularly when systematically undertaken and fully integrated into planning and daily activities.

In November 2009, the Premier and Treasurer endorsed the Risk Management Policy Statement stating the Government's commitment to risk management. The policy statement makes Public Sector Chief Executives accountable to their Ministers for the development and implementation of a risk management framework specific to the organisation's business and organisational context.

The Audit and Risk Committee has an oversight responsibility for the department’s risk management practices. All departmental staff has a responsibility to ensure risks are effectively and efficiently managed. The DPC Risk Management Policy and Framework is designed to assist us with the management of the department's risks.

Learn more about the DPC Risk Management Policy supported by the

user friendly DPC Risk Management Framework.

Page 40: DPC Onboard

In DPC, we recognise the importance of developing cultural awareness and competence for all staff to create a more culturally inclusive workplace that recognises and respects the values, cultures and traditions of all Aboriginal people. The department has developed a Cultural Awareness Program, which offers the following learning opportunities tailored to meet differing roles and responsibilities within the department:

Fostering Cultural Competency: for managers and supervisors

Interactive Ochre: for all employees

First Australians: for all employees

Page 41: DPC Onboard

To support and recognise our employees in their many roles in life, DPC has a range of flexible working arrangements and opportunities that may be available to you including:

Purchased Leave Compressed Weeks Flexi time Job Share Part time Conversion of Leave Loading to

Additional Annual Leave days Working from home

Gym Membership Accessing Long Service Leave as a

flexible Work Practice

Transition from Maternity and Adoption Leave

Community Volunteer Leave Additional Flexi-time during the Xm

as period

View a summary of our Work Life Balance options from the Quick Reference Guide

Page 42: DPC Onboard

What have you learnt at the end of week four?

South Australia’s Strategic Plan – name three SASP targets DPC is responsible for?

State Reform Agenda – can you name two policy priorities and two policy enablers?

Freedom of Information – what should you do if a member of the public asks for information?

Risk Management – what is the Audit and Risk Committee responsible for?

Interactive Ochre – how has this program developed your Aboriginal cultural awareness?

Work Life Balance – list three work life balance initiatives.

Complete your DPC Onboard Checklist for Week Four

Meet with your manager to discuss your progress

"We get to focus on people and how to work together with the community to make this state a great place to live. Working in the area of community engagement means I get the chance to see how the things we do have an impact on all South Australians. Thankfully, the result is a healthier, sustainable and prosperous future and the people we meet in regions and various sectors are all enthusiastic about South Australia's Strategic Plan and its targets.“

Helga, Senior Project Officer, Cabinet and Policy Coordination

Page 43: DPC Onboard
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Performance development is a process which aims to help employees and their managers to achieve their best by:

identifying individual work and development objectives that are most important in achieving DPC’s strategic objectives

ensuring a sustainable workload

setting development goals that meet the employee’s job and career goals and which help to provide DPC with a highly skilled and flexible workforce

sharing feedback about achievements and challenges so that the employee and their manager can remove blocks to progress and celebrate achievements

Your manager will meet with you during the first three months of your employment to identify important aspects of your role and agree on the outcomes you will achieve throughout the year.

Set up a time to meet with your manager to set your performance objectives

Page 45: DPC Onboard

Our approach focuses on the conversation and providing genuine two way feedback on performance, recognising achievements, agreeing to work objectives, identifying development opportunities, and career planning. To support your 'dynamic discussion' we have provided a framework that allows you to progress through each stage of the process effectively. We recommend that you begin your performance journey by completing in order the following four stages:

DPC Performs is our performance management framework and supports our commitment to ensuring our employees are motivated and encouraged to succeed in their work.

Explore DPC Performs and learn how it can support your career

Page 46: DPC Onboard

DPC is committed to maximising organisational performance and promoting a culture of continuous improvement by building upon and growing the capabilities of its staff. Professional development aims to enhance the skills, knowledge and abilities of staff, in defined areas, to increase their competence and performance.

The Corporate Training Calendar is designed to promote available corporate  training and professional development programs in order to ensure employees receive relevant, timely and quality training to meet individual and organisational training needs as identified in Divisional Training Plans.

Professional development will be discussed as part of your performance development discussion with your Manager.

To see what training is on offer visit the Corporate Training Calendar

Page 47: DPC Onboard

Study assistance offers you the opportunity to attend a variety of educational courses supplied by various providers. If you intend to take a course of study requiring leave, you should discuss plans with your manager, as part of your performance development process before enrolling in any program.

Study Leave matrix

Study Assistance Information Sheet

Study Assistance FAQ

Ask your Manager if you have any questions about study assistance and leave

Page 48: DPC Onboard

What have you learnt in three months?

Performance Development – what outcomes have you and your manager agreed on for you to achieve this year?

Corporate Training Calendar (CTC) – what is the process you should follow to register your attendance at a course listed on the CTC?

Study Assistance – is study leave available to DPC employees?

Complete your DPC Onboard Checklist for Month Three

Meet with your manager to discuss your progress

"To me, DPC's work life balance policy is one of the key benefits of working here - flexi-time, working from home, and study leave. I joined DPC after 25 years in the media, and the personal and professional opportunities I've enjoyed here are second to none.“

Peter, Chief Media Advisor, SafeWork SA

Page 49: DPC Onboard

DPC Onboard Checklist – forward your completed checklist (signed by you and your manager) to Human Resources

DPC Onboard online program – send an email to the HR HelpDesk when you have completed DPC Onboard.

Introducing DPC – contact the HR HelpDesk if you have not yet completed this corporate information share session

We would appreciate any feedback you have on DPC Onboard and encourage you to provide any comments to the HR HelpDesk

"Traineeships are a great way to start your career in government. The program provided me with an entry pathway combining practical work experience with further study. I now have a clear understanding of the career path I would like to take in the future."

Kylie, HR Administration Officer, DPC Trainee 2009

Page 50: DPC Onboard