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The truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area Studies [email protected] 16 September 2015 Dynamics of Virtual Work Estonia

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Page 1: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

The truth behind Apple’s iPad

Dr. Jenny Chan

Sociology & China Studies School of Interdisciplinary Area Studies

[email protected]

16 September 2015Dynamics of Virtual Work

Estonia

Page 2: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

A Chinese worker blog post (May 2010)

Perhaps for the Foxconn employees and employees like us

The use of death is simply to testify that we were ever alive at all

and that while we lived, we had only despair.

(Translated by Jenny Chan & Ngai Pun, 2010)

Page 3: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Suicide in China

• 18 worker suicides at Foxconn factories in 2010

o 14 died

o All were rural migrant workers, 17-25 years old

o The “suicide express”

Page 4: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Suicide as protest?

Page 5: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Safety management: can the safety nets really help save lives?

Page 6: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

A survivor, 17 (born in 1993)iDPBG, integrated Digital Product Business Group, assembling Apple’s products at a Foxconn factory

Page 7: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

TIAN Yu, her village home in central China

Page 8: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Apple, Foxconn, and Chinese Workers

Page 9: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Chinese rural migrant workers

• “Investigative Report on the Monitoring of Chinese Rural Migrant Workers in 2014”

274 million rural migrant workers China

• A series of government reports since 2009 (following the 2008 global financial crisis)

Source: government statistics, 29 Apr 2015

Page 10: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Job ads

• “There’s no choosing your birth, but here you will reach your destiny. Here you need only dream, and you will soar!”

• “You can expand your knowledge and accumulate experience. Your dreams extend from here until tomorrow.”

Page 11: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

• Terry Gou (1950-), Foxconn founder and CEO• Founding year: 1974• Headquarters: Taipei, Taiwan(Hon Hai Precision Industry Co.) • FORTUNE Global 500 companies 32nd (2014), US$133 billion31st (2015), US$139 billion

Taiwanese-invested Foxconn: the world’s largest industrial employer more than 1 million employees in China alone

Page 12: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Foxconn’slocations in

Greater China

(1974-2015)

Invested in Shenzhen city, south China,1988

Page 13: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Foxconn (1974-present)Company name: to produce connectors at nimble “fox-like” speed

In Chinese: “wealthy and healthy”

Longhua town, Shenzhen city, Guangdong

Page 15: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

The World’s Most Valuable Brands

2014 Name Country Brand Value (US$ Millions)

1 USA 104,680

2 Korea 78,752

3 USA 68,620

Source: Brand Finance (2014)

Apple leapfrogged Google in 2012 and Samsung in 2013

Page 16: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

“buyer-driven” supply chain• Apple dictates price-setting and the timing of

product delivery

• Intense pressures for Foxconn workers

Page 17: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

On the factory floor• Achieve goals or the sun will no longer rise.

• Value efficiency every minute, every second.

• Execution is the integration of speed, accuracy, and precision.

• There is no best way, but always a better way.

• The devil is in the details.

Page 18: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Distribution of value for the iPad

Apple's gross profits30%

Distribution and retail

15%

Suppliers' gross profits

17.4%

Raw materials31%

Non-China labor (to manufacture

components)5%

China labor (for components and

assembly)1.6%

Source: Adapted from Kenneth L. Kraemer, Greg Linden and Jason Dedrick, 2011, p. 11.

Page 19: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

The Truth of the Apple iPad (YouTube)

Foxconn, Chengdu city, Sichuan Province, southwest CHINAInside “iPad City”, 2011

Students and Scholars Against Corporate Misbehavior (Hong Kong)

Page 20: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Hong Kong student protestors role play Apple CEO Steve Jobs and Foxconn injured workers (Hong Kong, May 2011)

Page 21: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Student labour150,000 student-workers (summer 2010)

The Education Department directs students to intern at Foxconn

Page 22: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

End to iSlavery

Hong Kong Apple Store, International Finance Center, opening day, 24 Sep 2011

Page 23: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

How does Apple respond to worker exploitations in its supply chain?

Page 24: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

“I want you to know that more than 1,400 of Apple employees are stationed in China”

(Tim Cook, CEO of Apple, Dec 2014)

Page 25: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

• Apple-funded investigations at Foxconn, 2012-13

• Compliance with Apple Supplier Code of Conduct

Apple: joined Fair Labor Association (FLA) as member

Page 26: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

A new generation of Chinese workers

• Better-educated (high school; vocational training)

• Urban outlook, city smart

• Less tolerant of injustice and abuses

• Highly motivated to demand higher wages, better working conditions, and welfare benefits

Page 27: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

“Legal activism”

• Labor Contract Law (2008; revised 2013)

• Labor Dispute Mediation and Arbitration Law (2008)

• Social Insurance Law (2011)

o Rising rights consciousness of Chinese workers

o “Use the law as your weapon!” (Ching Kwan Lee; Mary Gallagher; Benjamin Liebman)

Page 28: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Arbitrated Labor Disputes in China, 1996-2012

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

CasesPersons

Laborers Involved in Arbitration (Persons)

Arbitrated Labor Disputes (Cases)

Source: 2013 China Labor Statistical Yearbook (2014)

Page 29: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Threatening to jump from the factory’s roof while demanding a fair wage (Jan 2012)

(Photo: Foxconn workers)

Page 30: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

• Beverly Silver (2003) Forces of Labor: China as an epicenter of world labor unrest

“In a tightly integrated production supply base,

such as China,

‘the potential geographical ramifications of disruptions’ can be extensive.” (Silver 2003: 6)

• Struggle over the rights to production and social reproduction

• From local struggles to broader social transformation

Page 31: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

SACOM (Students and Scholars Against Corporate Misbehavior)www.sacom.hkHong Kong

Page 32: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

global solidarity actions

Page 33: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

The Chinese dream: the rise of China

Realize the great Chinese Dream

Construct a middle-class society together

Consolidate the Party’s foundation

Build a harmonious society

(a government banner, 2013, my translation)

Page 34: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

A Foxconn worker committed suicide on 30 Sep 2014

A screw fell to the groundIn this dark night of overtimePlunging vertically, lightly clinkingIt won’t attract anyone’s attentionJust like last timeOn a night like thisWhen someone plunged to the ground.

(Translated by Friends of the Nao Project, 2014)

Page 35: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

Dying for an iPhone(in Spanish)

2014

PUN NgaiJenny CHAN

Mark SELDEN

Page 36: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

2015

潘毅 PUN Ngai陳慧玲 Jenny CHAN

馬克.塞爾登Mark SELDEN

(in Chinese)

Page 37: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

2015

PUN NgaiJenny CHAN

Mark SELDEN

Page 38: Dr. Jenny Chandynamicsofvirtualwork.com/wp-content/uploads/2015/09/Chan.pdfThe truth behind Apple’s iPad Dr. Jenny Chan Sociology & China Studies School of Interdisciplinary Area

THANK YOU!

陳慧玲牛津大學中國中心

[email protected]