dr. nilanjan ray · comparative case study from bhutan ... evidence from airtel and vodafone asian...

Dr. Nilanjan Ray

PhD (Marketing); MCom (Marketing); MBA (Marketing), STC-FMRM (IIT-Kgp)

Associate Professor and Examination Coordinator S chool of Management

Adamas University, West Bengal, India Email: [email protected]

Mobile: +91-8334968132 Skype Id: drnilanjan

==================================================================== ED U C A TI O N A L Q U A LI F I C ATI ON S PhD (Marketing) (UGC New Regulation 2009), MBA (Marketing); M.Com (Marketing) AD D I TI O N A L C O U R SE

Certificate Course on Financial M odeling and Risk M anagement – from Humanities And Social Science Department and Vinod Gupta School of M anagement Indian Institute of Technology Kharagpur, India

C OR E C O M P ET EN C E Marketing M anagement; Business Environment ; Tourism M arketing; Service M arketing; Destination M arketing; Digital M arketing, M arketing Research; Sales and Distribution Management; Research M ethodology; AC ADEMIC/ DEPARTMENTAL RESPO NSIBILITY Examination Coordinator, Placement and Internship, Arrangement of Visiting Lecturers and Program, Arrangement of Outside Speakers

SKI L L S & E XP ER TIS E Teaching SPSS Qualitative & Quantitative Research Conference Coordination

PowerPoint Editing Curriculum Development Academic Administration

CHAIRED TECHN ICAL S ESS ION

Conference Name University/ Institute Date

IJAS Interdisciplinary Conference

Harvard University, jointly organized by Central Connecticut State University , USA

27- 31st. May 2012

Socio-economic development in India in Post Reform Era

Sunbeam College for Women 21-22 Dec,2014

ISFIF-2017 Indian Institute of Technology –Kharagpur (VGSOM )

14-15 Dec, 2017

MEMB ERSHIP O F PRO FESSIONAL / AC ADEMIC BODIES

Life M ember of International Business Studies Academia, India Fellow Member of Institute of Research Engineers and Doctors Universal

Association of Arts and M anagement Professionals (UAAMP). New York, USA

AREA OF RESEARCH INTERES TS

Service M arketing Customer Service Data Analytics Tourism Marketing Socio Economic Environmental Impact study.

WORKSHOP / FAC ULTY DEVELO PMENT PRO GRAMME

Workshop on Research M ethodology, organized by The Burdwan University , Centre for Interdisciplinary Study

Faculty Development Programme on Entrepreneurship Development from 2nd. Jan to 13th. Jan 2013 at FM S, Banaras Hindu University – Faculty of M anagement Studies, DST-NIM AT Sponsored.

RES EARCH AWARD:

Outstanding Research Award won at Global Conference on Business and Finance , 2- 5th. Jan 2010 The IBFR, Lasvegas, U SA “Rural Tourism and Its Impact Socio on Socio Economic Condition: A Case Study on Kamarpukur Certificate of Outstanding Presen tation at IJAS Multidisciplinary Conference at

Harvard University , 27th. – 31st. 2012 USA Paper Titled: Impact Of Heritage Tourism on Socio Economic Development O f The Local People: Evidence From Vishnupur, West Bengal, India

UNI V ERSI TY SYLLA BUS M ODER A TOR / SCR U TI NI ZER

Syllabus Scrutinizer BBA; B.Com; MBA Course RNB Global University, Bikanir,

India

Introduce course on Digital M arketing in M BA (Specialization) Adamas University, West Bengal, India

PRO JECTS GUID ED

More than 60 Post Graduate and Under Graduate projects guided (M BA and PGDBM) from West Bengal University of Technology, The University of Burdwan, and Royal Thimphu College, Kingdom of Bhutan.

PUBLICATIONS Details of Journal Publications [No. of Publications: 24]

Year Title Name of Journal Vol. Issue ISSN Author(s)

First/ Corresponding

author Pages

2017

Evaluation of Customer Satisfaction by Service Dominant Logic for Banking Sector: An Indicative Study Based on HDFC Bank

The IUP Journal of Management

Research [UGC Journal List No. 46843]

16 4 0972-5342 D Ghosh &

Nilanjan Ray

Corresponding author 34-47

2017

Empowering Women: Nurturing Entrepreneurship – A Case of Pallimangal (A Unit of Ramakrishna Mission, Kamarpukur)

P eriodic Research

[UGC Journal List No. 41295]

6 1 2231-0045 Nilanjan Ray & Nidhi Phutela

Nilanjan Ray 21-28

2017

E-Service Quality Dimensions:Striving forCustomer Satisfaction in Online Banking Industry

Asian Resonance [UGC Journal List No. 43504]

6 3 0976-8602

Nilanjan Ray & Nidhi Phutela Nilanjan Ray 1-8

2017 A Study on Online Shopping Behavior: Issues and Prospects

Asian Resonance [UGC Journal List No. 43504]

6 3 0976-8602 Nilanjan Ray & G

P atra Nilanjan Ray 14-21

2017 Online Banking Service: A Boon or Bane?

Asian Journal Of Research In Banking And

Finance [UGC Journal List No. 1259]

7 5 2249-7323 Nilanjan Ray &

D Ghosh

Nilanjan Ray

179-194

2017 Tourism and Its Impact on Quality of Life:

Evidence from Kamarpukur, West

Bengal, India

International Journal of Sustainable Economies

Management (IJSEM)

6 2 2160-9659 Nilanjan Ray& D K Das

Nilanjan Ray 51-66

2016 Examination of Customer Perception on

Quality of Banking Services:

Evidence from Private

P acific Business Review

International [Thomson Reuters]

9 4 0974-438X Nilanjan Ray Nilanjan Ray 26-33

Sector Banks and P ublic Sector Banks

[UGC Journal List No.36785]

2016 High Mountain Agribusiness in Bhutan:

A Case from Select Dzongkhags

IUP Journal of Entrepreneurship

Development [UGC Journal List No.47003]

13 1 0973-2659 Nilanjan Ray Nilanjan Ray 59-70

2015 Factors Influencing Expected and P erceived

Services of Bank of Bhutan and Druk P unjab

National Bank: A comparative Case study

from Bhutan

FOCUS An Annual

Multidisciplinary Refereed Journal [UGC Journal List No. 63498]

6 1 2278-1501 Nilanjan Ray & P Banerjee

Nilanjan Ray 41-52

2014 Rural Tourism Issues And Challenges: A Case From Kamarpukur, India

International Journal of Business

Quantitative Economics and

Applied Management

Research


2014 Internet Service Quality (I-SQ) Dimensions and

their Impact on Consumer Satisfaction:

Case from Banking Industry

Asian Journal of Research In Banking and

Finance [UG C Journal List No. 1259]

4 8 2249-7323 Nilanjan Ray & D Ghosh

Nilanjan Ray 212-221

2014 Relationship Between Tourists’ Expectation

And Perception Of Tourism Services: A

Case Study From Kamarpukur, India

South Asian Journal of

Tourism and Heritage Referred

International Journal

[UG C Journal List No 48334]

7 2 0974-5432 Nilanjan Ray & A Singh


2014 Tourism Factors And Its’ Impact In Bhutan: An

Empirical Study

Asian Journal Of Research In Social Sciences And Humanities [UG C Journal List No 64599]

4 8 2250-1665 Nilanjan Ray, S Chaudhuri, N

Dema,P em Dem,Rana S, S

Bidha,S Wangmo


2013 Comparative Assessment of Market Share Through Retail:

Evidence from Airtel and Vodafone

Asian Journal of Research in

Social Science and Humanities [UG C Journal List No 64599]

3 2 2250-1665 A Mitra & Nilanjan Ray

Co-Author

281-295

2012 Infrastructure Requirement For

Tourism Growth In the state of West Bengal:

Evidence From Heritage Tourism Destination,

Bishnupur, India

Asian Journal of Research in Business

Economics and Management



2012 Impact Of Heritage Tourism On Socio

Economic Development Of The Local People:

Evidence FromVishnupur, West Bengal, India

International Journal of Business &

Management Studies

[UG C Journal List No. 42952]

1 1 1944-6934 Nilanjan Ray & D K Das


2012 Market Share Through Telecom Retailing: An Evidence from Airtel

International Journal of

Research in Computer

2 7 2231-1009 A Mitra , Nilanjan Ray & K

Chakraborty

Co-Author 121-126

Application & Management

[UG C Journal List No. 44341]

2012 Emerging Issues Of Developing Marketing

Tactics through Internet: Evidence from

Capgemini

International Journal of Research in

Commerce, IT & Management [UG C Journal List No 41539 ]

2 7 2231-5756 M Das & Nilanjan Ray

Co-Author 94-99

2012 Rural tourism and its Impact on Socio-

Economic Condition: Evidence from West

Bengal, India

Global Journal of Business

Research The IBFR

[UG C Journal List No64671]

6 2 1931-0277 Nilanjan Ray, D K Das, P P Sengupta

and S Ghosh

Nilanjan Ray 11-23

2011 3Hs Tourism, An Alternative Approach of

Developing Rural Tourism at

Kamarpukur: An Empirical Study

South Asian Journal of

Tourism and Heritage Referred

International Journal




2011 Marketing P ractices for P romotion of Rural

Tourism : A Study on Kamarpukur India

Journal of Business and Economics



2011 Marketing Jharkhand as A Tourism Destination: Issues and Challenges

The Alternative Journal of

Management Studies and Research


10 2 0973-0451 S Chatterjee, Nilanjan Ray & D K

Das

Co-Author 51-70

2011 Tourism development, Issues, Challenges and Prospects: With Special

Reference from Jharkhand, India

Journal of Business and Economics

2 7 2155-7950 S Chatterjee, Nilanjan Ray & D K

Das

Co-Author 526-536

Details of Chapter Books Publication [No. of Publications: 25; Scopus Listed: 8 ] Sl. No. Year Title Name of Book Editor(s) Publisher ISBN Author(s) First/ Co

Author Country

1 2017

Application of Geospatial Mashups in Web GIS for Tourism

Development

Encyclopedia of Information Science and Technology

Mehdi Khosrow-Pour

IGI Global 978-1-522-

52255-3

S Chaudhuri & Nilanjan

Ray

Co- Author USA

2 2016

Examination of Service Quality Gaps: Evidence

From State Bank of India

Green and Lean Management

Carolina Machando & J Paulo

Davim

S pringer International Publishing, Switzerland

978-3-319-44909-8

Nilanjan Ray & A

Bhattchaya First Switzerla

nd

3 2016

Educational Impact on Attitudinal Responses of

Employees: Banking Industry P erspective

Green and Lean Management

Carolina Machando & J Paulo

Davim

S pringer International Publishing, Switzerland

978-3-319-44909-9

A Bhattchaya & Nilanjan

Ray

Coauthor Switzerland

4 2016

Women Empowerment for P romoting Rural Economy in West

Bengal: A Study on P allimangal (A Unit of Ramakrishna Mission

Women Leaders in Chaotic

Environments Examinations of

Leadership Using

Şefika Şule Erçetin

S pringer International Publishing,

Turkey 978-3-319-

44756-8

D K Das & Nilanjan

Ray Coauthor Turkey

Kamarpukur) Complexity Theory

5 2016

Tourism and Impact on Community

Development: Evidence from West Bengal, India

Human Resource

Management and Sustainable

Growth

S Ghosh and S K

Ray

Madhav Books (P )

Ltd.

978-9-38-061522-6

Nilanjan Ray & M Chatterjee

First India

6 2016

Expectation and P erception of Internet

Banking Service Quality of Select Indian P rivate

and Public Banks: A Comparative Case Study

Online Banking Security

Measures and Data P rotection

Aljawarneh S A

IGI-Global, USA

[Scopus Listed]

978-1-522-50864-9

Nilanjan Ray First Jordon

7 2016

Role of Marketing Mix (7Ps) on Development

of Rural Tourism: Evidence from

Kamarpukur, West Bengal India

Tourism Marketing: A

Strategic Approach

Nilanjan Ray, D K Das & Raj

Kumar

Apple Academic

P ress (CRC P ress, A Taylor & Francis

Group, USA )

978-1-771-88470-9

Nilanjan Ray First

USA

8 2016

Examination of Tourism Factors Affecting in Tourists Satisfaction:

Evidence from Thimphu, Bhutan

Tourism Marketing: A

Strategic Approach

Nilanjan Ray, D K Das & Raj

Kumar

Apple Academic Press (CRC Press, A

Taylor & Francis Group,

USA )

978-1-771-88470-9

Raj Kumar, D K Das, Nilanjan

Ray

CoAuthor USA

9 2016

Relationship Between Tourists’ Expectation

And Perception Of Wildlife Tourism Areas:

Evidence From West Bengal, India

Wilderness of Wildlife Tourism

Fatima Johora

Apple Academic

P ress (CRC P ress, A Taylor & Francis

Group, USA )

978-1-771-88481-5

D Batabyal & Nilanjan

Ray CoAuthor Australia

10 2016

Relationship among Influencing Factors of

Tourism Infrastructure: An Empirical Assessment at

Kamarpukur , India

HandBook of Research on Chaos

and Complexity Theory in the Social Science

Erçetin, Ş. Ş.,&

Bağci, H

IGI-Global ,USA

978-1-522-50148-0

Nilanjan Ray & D K

Das First USA

11 2016

Examination Of Internet Banking Customer P erception Of Service Quality: Evidance From Banking Industry

Business Infrastructure for Sustainability in

Developing Economies

Nilanjan Ray

IGI-Global ,USA

[Scopus Listed]

978-1-522-52041-2

Nilanjan Ray, K Sen

and T K Ghosh

First USA

12 2016

Geospatial Mashups in Web GIS for Tourism Infrastructure: Internet

Based Channel Perspective Promotional Measures

Business Infrastructure for Sustainability in

Developing Economies

Nilanjan Ray

IGI-Global ,USA

[Scopus Listed]

978-1-522-52041-2

S Chaudhuri and Nilanjan

Ray

CoAuthor USA

13 2016

Empirical Analysis of Tourism Factors

Affecting in Tourists Satisfaction: Evidence

from Paro, Bhutan

Hand Book of Research on P romotional

Strategies and Consumer

Influence in The Service Sector

U Singh, R Kumar

& Nilanjan

Ray

IGI-Global ,USA

978-1-522-50143-5

Nilanjan Ray & D K

Das First

USA

14 2016

Impact of Internet Service Quality (IS-QUAL) on Client

Satisfaction : Case From Indian Banking Services

Hand Book of Research on P romotional

Strategies and Consumer

Influence in The Service Sector

U Singh, R Kumar

& Nilanjan

Ray

IGI-Global ,USA

978-1-522-50143-6

Nilanjan Ray First

USA

15 2016

An Empirical Analysis of 7 P’ s Elements on

Tourists Satisfaction: A Case from Bishnupur

International P erspectives on Socio Economic Development in

the Era of

S Sen, R Sen & A Bhattcha

rya

IGI-Global ,USA

978-1-466-69908-3

Nilanjan Ray, D K Das, Raj

Kumar & K Chakraborty

First USA

Globalization

16 2015 Tourism Motivational Factors in Bhutan: An

Empirical Study

Emerging Innovative Marketing

Strategies in the Tourism Industry

Nilanjan Ray

IGI-Global ,USA

[Scopus Listed]

978-1-466-68699-1

Nilanjan Ray First

USA

17 2015 Bhutan Tourism: Issues

and Challenges

Strategic Infrastructure

Development for Economic Growth and Social Change

Nilanjan Ray, D

K Das, S Chaudhuri & A Ghosh

IGI-Global ,USA

[Scopus Listed,

Thomson Reuters]

978-1-466-67470-7

Nilanjan Ray & D K

Das First

USA

18 2014 Tourism P romotion Through Web

Strategic Marketing in Fragile Economic

Condition Irene

Samanta

IGI-Global ,USA

[Scopus Listed]

978-1-466-66232-2

Nilanjan Ray & S

Chaudhuri First Greece

19 2014

Gap analysis and Infrastructure

Requirement for Tourism Development

in the State of West Bengal: Evidence from

Bhishnupur, West Bengal, India

Research on Strategic Business

Infrastructure Development and

Contemporary Issues in Finance

Nilanjan Ray & K Chakrab

orty

IGI-Global ,USA

[Scopus Listed]

978-1-466-65154-8

D K Das & Nilanjan

Ray CoAuthor USA

20 2013

Application Of Web-Based Geographical Information System (GIS) In Tourism

Development

Encyclopedia of Information Science and Technology

M Khosrow

P our

IGI Global, USA

978-1-4666-5888-2

Nilanjan Ray & S

Chaudhuri First USA

21 2013

Sustainable Rural Tourism Development through Stakeholders ̀P articipation: A Study on Kamarpukur, West

Bengal,

Tourism Business (Emerging Trends

and Evolving P ractices)

Sampad Swain

Himalaya P ublication,

India

978-9-350-97541-1

D K Das & Nilanjan

Ray CoAuthor India

22 2013

Factors Influencing Tourists’ Motivational

Determinants for Promotion of Tourism

Destination: An Empirical Assessment on Rural � our ism with Special Reference

from Kamarpukur, West Bengal

Interdisciplinary P erspectives of

Business, Computing and

Legality

R. Khurana,

& R. Aggarwa

l

IGI-Global, USA

[Scopus Listed]

978-1-466-64209-6

Nilanjan Ray First USA

23 2012

An Empirical Study on Rural TourismImpact on Local Economy at Kamarpukur, West

Bengal

Facets Of

Sustainable Development:

Some Issues For The Third World

A

Sengupta

Regal

publications, India

978-8-1848-

4324-8

Nilanjan

Ray & D K Das

First

India

24 2012

Infrastructure Requirement For P romoting Rural

Tourism In The State Of West Bengal: A

Study On Kamarpukur

Strategic Framework of Infrastructure

Financing

R P radhan

Bloomsbury P ublication,

USA 978-81-

924302-1-8

D K Das & Nilanjan

Ray Coauthor USA

25 2011

Information Technology and Its

Impact on Tourism : An Overview

Computing Business

Application and Legal Issues

R. Khurana,

R. Aggarwa

l, N Debnath

Excell P ublication ,

India

978-8-1744-6936-6

Nilanjan Ray, D K

Das, S Chatterjee &

S Ghosh

First India

Details of Referred Conference Proceedings Publications [No. of Publications: 06 ]

Sl. Year Title Conference Publisher ISBN Author(s) First/ Co Pages Country

No Author

1 2016

Geospatial Mashups in Web GIS for Rural

Tourism Development: Evidence from West

Bengal, India

ICCLS2016 Turkey

Springer P roceedings

in Complexity

To be declared

Nilanjan Ray & S Chaudhuri

First To be declared

Turkey

2 2016

Geospatial Mashups: Internet Based

Promotional Tool For Tourism Development

ICIET’2016, Bangkok

ICIET , Thailand

978-93-84468-65-1

S Chaudhuri & Nilanjan Ray CoAuthor 16-23 Bangkok

3 2011

Rural Tourism and It’s Impact on Socio-

Economic Condition: A Case Study on Kamarpukur

The IBFR , USA

The IBFR, USA

1941- 9589 (CD/Online)

Nilanjan Ray, D K Das, P P Sengupta,

S Ghosh First 327-338 USA

4 2011 Issues and Challenges of Tourism Development in

West Bengal, India

ICM, Malaysia

ICM, Malaysia

967-5705-03-8

A Banerjee, Nilanjan Ray & S

Ghosh Coauthor 678-696 Malaysia

5 2011

Emerging Sustainable Issues Of Developing

Marketing Tactics Through Internet:

Evidence From Capgemini

IIM- Shillong IIM- Shillong

------------- M Das & Nilanjan Ray

Coauthor 108-122 India

6 2011 A Study on Application of Information Technology on Tourism Development

IEEE, China IEEE , China

978-1-4244-6581-1

Nilanjan Ray, D K Das, A Banerjee &

S Ghosh First 3271-3277 China

Details of Books Publication [No. of Publications: 06] Sl. No. Year Title Publisher ISBN Editor(s)

First/ Co

Author Country Indices

1 2018 GIS Applications in the Tourism and Hospitality

Industry

IGI Global USA 978-1-522-55088-4 S Chaudhuri, Nilanjan Ray Coauthor USA ----------

2 2017

Hand Book on Tourism Marketing: A Strategic

Approach

Apple P ublication USA, CRC P ress, A

Taylor & Francis Group

978-1-771-88470-9 Nilanjan Ray, D

K Das & Raj Kumar

First USA ---------

3 2016 Business Infrastructure for

Sustainability in Developing Economies

IGI Global USA 978-1-522-52041-2 Nilanjan Ray First USA Scopus

4 2016

Hand Book of Research on P romotional Strategies and Consumer Influence in the

Service Sector

IGI Global USA 978-1-522-50143-5 U Singh, Raj

Kumar& Nilanjan Ray

Coauthor USA ----------

5 2015

Hand Book of Research Strategic Infrastructure

Development for Economic Growth and Social Change

IGI Global USA

978-1-466-67470-7

Nilanjan Ray, D K Das, S

Chaudhuri & A Ghosh

First USA Scopus

6 2015

Hand Book of Research Emerging Innovative

Marketing Strategies in the Tourism Industry

IGI Global USA 978-1-4666-8699-1 Nilanjan Ray First USA Scopus

7 2014

Hand Book of Research Strategic Business

Infrastructure Development and Contemporary Issues in

Finance

IGI Global USA 978-1-4666-5154-8 Nilanjan Ray &

K Chakraborty First USA Scopus

Google Scholar Citation

SELECT CO NFERENCES ATTENDED AND PRESENTED PAP ER

Year Name of Conference / FDP / Colloquium Title of the paper Organizer Date Country

2017 International Symposium on ‘Frontiers of In frastructure Finance (ISFIF 2017)

Sustainable Rural Tourism Development in Kamarpukur, West Bengal, India: Issues & Challenges

VGSOM-IIT Kgp

14-15 Dec 2017 India

2016

UGC Sponsored National Seminar on Strengthening Human Resource

Management System for Sustainable Growth

Tourism and Impact on Community Development: Evidence from West Bengal, India

Prabhu Jagathbandhu

College

16th and 17th

December India

2016 2nd International Conference on Advanced Research in Business and Social Science Participated ICARBSS 7th. & 8th.

Sept Bali, Indonesia

2016 UGC Sponsored National Seminar on Role

of E Commerce in Business and Entrepreneurship Development

Application of Geospatial Mashups in Web GIS for Rural

Tourism Development

Shyamsundar College

7th. & 8th. Sept India

2016 Management Doctoral Colloquium

Examination of Service Marketing Mix (7Ps) on

Development o f Tourism: Evidence from Bishnupur,

West Bengal India

IIT- Kharagpur, VGSOM

10th & 11th. Feb India

2016 National Conference on Business Studies IBSA Durgapur

Geospatial Mashup Application for the promotion of Tourist

Destination IBSA 29th. –

30th. Jan India

2013 National Conference on Business Studies Gap Analysis and Infrstructure IBSA 2nd & 3rd India

IBSA Durgapur Requirement fo r Promoting Tourism in the state of West

Bengal: Evidence from Kamarpukur

Feb

2012 National Conference on Business Studies IBSA Durgapur

Impact of Seasonal Sales in Retail Sector: A Case from Pantaloons

India Pvt. Ltd. Kolkata IBSA 25th &

26th Feb India

2012 UGC SAP National Conference on Issues and Challenges of Tourism

Evaluating Stakeholders Participation in Promoting Sustainable Rural Tourism Development: A study on Kamarpukur West Bengal,

India

Pondicherry University

23rd & 24th Mar

India

2012 National Conference on Development, Environment, Livelihood

An Empirical Study on Rural Tourism Impact on Local

Economy at Kamarpukur, WB Burdwan

University 28th &

29th Mar India

2012 National Conference on Business Studies

Developing Marketing Practices for Technological

Innovation in Small and Medium Enterprises

IBSA 25th & 26th Feb India

2012 National Conference on Business Studies

An Empirical Analysis of Market Share through Retail:

Evidence from Telecom Retailing with Special

Reference to Airtel

IBSA 26th & 26th Feb India

2012 International Conference for Academic Disciplines

Impact Of Heritage Tourism On Socio Economic

Development Of The Local People: Evidence

FromVishnupur, West Bengal, India

IJAS at Harvard Campus

27th to 31st May Boston, USA

2011 Diamond Jubilee International Conference of In frastructure Finance

In frastructure Requirement For Promoting Rural Tourism In The State Of West Bengal: A

Study On Kamarpukur

IIT- Kharagpur, VGSOM

28th to 30th Dec India

2011 International Conference on Computing Business Application and Legal Issues

In formation Technology and Its Impact on Tourism: An

Overview IMT- Gaziabad 3rd & 4th

Mar India

2011 International Conference on “ Sustainability: People, Planet and Prosperity

Emerging Sustainable Issues Of Developing Marketing Tactics

Through Internet: Evidence From Capgemini

IIM- Shillong 9th to 11th Nov India

2011 International Conference on Management and Service Science

A Study on Application of In formation Technology on

Tourism Development

IEEE Wuhan Section 12th Aug China

2011 National Conference on Tourism, Culture and Travel Literature

Tourism Potentials: Experience from West Bengal FACET, Ajmer 27th &

28th Sep India

2011 Global Conference on Business and Finance

Rural Tourism and It’s Impact on Socio- Economic Condition: A Case Study on Kamarpukur

The IBFR 2nd to 5th Jan

Las Vegas, USA

2010 UGC Sponsored National Seminar on

Industrial Resurgence In India: Constraints and Opportunities

Participation Netaji Mahavidyalaya

19th & 20th Mar India

Sl No. PROFESSIONAL AFFILIATIONS AND SERVICES (PANEL MEMBER) 1 Journal of Service M anagement Emerald 2 Tourism Management , Elsevier 3 Journal of Business and Economics, New York, USA 4 International Journal of Art, Culture and Design Technologies 5 International Journal of Applied M anagement Sciences and Engineering(IGI-Global U SA) 6 Asian Journal Of Research In Business Economics & Management, 7 Africa Development And Resources Research Institute Journal 8 International Journal of Business Quantitative Economics and Applied M anagement Research

dr. nilanjan ray · comparative case study from bhutan ... evidence from airtel and vodafone asian...

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