Driver Rights And Responsibilities..

Driver Rights.

•Request proof of ability to pay or request a deposit.

•Refuse or terminate a hiring.

Driver Responsibilities.

•Courtesy and helpfulness.•Knowledge and observance of traffic laws.•Acceptance of fares.•Knowledge of major routes and destinations.•Taking the most direct practicable route.•Neatness, cleanliness and tidiness.•Knowledge and observance of traffic laws.•Assistance to passengers.

Courtesy and helpfulness..

Knowledge and observance of traffic laws.

Drivers should know, obey and respect the road rules and other road users.

Acceptance of fares.

A driver cannot refuse a fare that is too short or inconvenient.

Knowledge of major routes and destinations

Taxi drivers should know and use major routes. Furthermore, drivers are expected to know of major

destinations within their zone.

Taking the most direct practicable route.

Drivers are required to take the most direct, practicable route from when they pick up a customer to the requested destination, unless otherwise directed by the customer.

Neatness, cleanliness and tidiness..

Assistance to passengersA taxi driver is required to provide reasonable assistance with a customer's luggage. This includes assistance with getting luggage into and out of the cab, taking reasonable care while in the taxi, and immediately reporting any found items to their network service provider.

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