Driving Business Value:It's in the DNA of CIOs

Article by Paul Gillin,Contributing Senior Writer

Article

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CIOs are mandated to contribute to the bottom line while securely driving business transformation through innovation. It’s not always an easy task.

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The way to drive business value can vary, but one trend is undeniable:

“Everything is moving to a service.”

Peter Kehler,CIO, Southern Alberta Institute

of Technology (SAIT)

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IT is evolving into orchestrators, contract managers, and guardians of the corporate jewels.

“Our role is to give people the ability to provision more of their own needs, but remain relevant and safe.”

Peter Kehler, CIO, Southern Alberta Institute of Technology (SAIT)

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Many adopt an application program interface (API) approach to exposing services, enabling a building-block approach.“The more building blocks I can deliver, the faster [the business side] can deliver.”

Barry Libenson, Global CIO,Experian PLC

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CIOs in higher education face particularly high expectations from students, for whom mobile devices are as essential as food and water.“We want to make sure digital is

at the center of all of our processes.”

Tracy Futhey , CIO, Duke University

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Sometimes, delivering value comes down to inventing great technology, such as artificial intelligence tools that help speed up processes.

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“Clients are crying out for innovation, efficiency and better interaction.”

Donald Jaycox , CIO, DLA Piper US LLP

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In many industries, the network is the engine of digital transformation. Learn more:

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