driving up saas conversion rates through the funnel in 3 simple stages

13
In 3 Simple Stage by iridize Driving Up Conversion Rates Through the Funnel

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Post on 23-Jan-2015

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Improving SaaS conversion rates is a structured, methodical, scientific process - not unlike distilling chemical substances in a lab. Each stage relies on the success of the previous stage and the foundation for the process lies in a careful analysis of the figures representing the facts.

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Page 1: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

In 3 Simple Stage by iridize

Driving Up Conversion Rates Through the Funnel

Page 2: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

Your conversion rates

can always be better.

Unless you’re up to 100% conversion rates, in which case

– come see us about a job offer ;-)

Page 3: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

The process to improve conversion

is similar to the scientific method

of improving a medicinal drug:

Isolate problem

through tests

Remove problematic

element

Replace with better

component

Page 5: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

In order to understand

where users stumble –

define micro-conversions

and minor conversion

goals (clicks,

submissions,

video plays, etc.).

You can then

monitor these

conversions to

determine what

your weak UX

link is.

Page 6: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

Tip: focus on user-centric analytics

and tracking a single customer’s usage

flow. That will help create a usage

roadmap for you SaaS navigation.

Page 8: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

Having singled out the navigational/UX

challenges, you can now proceed to:

• Extract said problematic elements

• Offer customers support as a means

to overcome navigation difficulties

• Change SaaS flow altogether

Page 9: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

Make sure to back any flow changes with

smart A/B testing to make sure you are in

the right direction.

And keep monitoring analytics.

Page 11: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

Mind your CTAs. They are often the

source of users dropping in between

the flow cracks.

Page 12: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

iridize.com

Make sure your Calls to Actions are:

• Worded effectively

• Leave no room for doubt as to

which action they are prompting

• Inspire, drive and encourage users

to action

• Are short and concise

Page 13: Driving up SaaS Conversion Rates Through the Funnel in 3 Simple Stages

Why Iridize Mobile? We Hope That Was Helpful!

Ask us more about ways to

reduce your SaaS churn rates

and improve conversion.

iridize.com