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DSAES MarCom Meeting Tuesday, September 12, 2017

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Page 1: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

DSAES MarCom Meeting Tuesday, September 12, 2017

Page 2: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Questions for Branding

What questions do you have about:

•  Brand Guidelines

•  Brand Review

•  UH Marketing, Communications & Media Relations

Page 3: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Strategies to Achieve Your Goals

Page 4: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

5 Major Themes:

•  Programs & Events •  Branding •  Communications •  Newsletters/E-blasts •  Social Media Marketing

Page 5: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

9.  Marke(ngHighlights(onlyifapplies)a)  Established(branding,marke(ng,strategies,etc.)b)  Ini(ated(branding,marke(ng,strategies,etc.)c)  Provideaccomplishmentsinmarke(ngmetrics

(engagement,impact,reach,etc.)

Marketing Assessment – Annual Report

Page 6: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

9.  Marke(ngHighlights(onlyifapplies)a)  Established(branding,marke(ng,strategies,

etc.)b)  Ini(ated(branding,marke(ng,strategies,etc.)c)  Provideaccomplishmentsinmarke(ngmetrics

(engagement,impact,reach,etc.)

What are we “already” doing that we are maintaining? What is in our continued marketing plan? Include: taglines, hashtags, imagery, strategies, etc.

Marketing Assessment – Annual Report

Page 7: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

9.  Marke(ngHighlights(onlyifapplies)a)  Established(branding,marke(ng,strategies,

etc.)b)  Ini(ated(branding,marke(ng,strategies,etc.)c)  Provideaccomplishmentsinmarke(ngmetrics

(engagement,impact,reach,etc.)

What are we adding in this year? What is in our new marketing plan? Include: taglines, hashtags, imagery, strategies, etc.

Marketing Assessment – Annual Report

Page 8: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

9.  Marke(ngHighlights(onlyifapplies)a)  Established(branding,marke(ng,strategies,etc.)b)  Ini(ated(branding,marke(ng,strategies,etc.)c)  Provideaccomplishmentsinmarke(ngmetrics

(engagement,impact,reach,etc.)

Points of pride, markers of success, completed marketing plans, etc. Include: metrics (likes, tweets, followers, etc.) and insights

Marketing Assessment – Annual Report

Page 9: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Facebook Insights - Likes

Page 10: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Facebook Insights - Reach

Page 11: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

?

Page 12: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Other Metrics

•  Page Views – Google Analytics •  Click thru rates – bit.ly or email service •  Registrations/RSVPs •  Card Swipes - attendance

Page 13: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Information is useless by itself, what we really need is the context!

Adaptedfrom:BiziblMarke(ng

Giving It Context – Annual Report

Page 14: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Adaptedfrom:BiziblMarke(ng

Giving It Context – Annual Report

Our Facebook page got 5000 new likes last month.

- Far higher than usual, because our info tables used SWAG for “likes”.

Page 15: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Adaptedfrom:BiziblMarke(ng

Giving It Context – Annual Report

Our last tweet was shared 700 times - More than 10x higher than average. This seems to happen whenever we include a related GIF, photo or video in the tweet.

Page 16: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Adaptedfrom:BiziblMarke(ng

Giving It Context – Annual Report

10,000 people tweeted about my department’s event.

- But only about 10% of them were talking specifically about the event.

Page 17: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Definemarke(ng&theplan

Whatdidyoudo?Whatweretheresults?

Page 18: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Definemarke(ng&theplan

Metricswithcontextcreates‘yourstory’

Whatdidyoudo?Whatweretheresults?

Click-throughrateEmailopenrateWebanaly(csWebtraffic“Likes”“Follows”“Tweets”“Re-tweets”

Page 19: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Definemarke(ng&theplan

Metricswithcontextcreates‘yourstory’

Provideanswersforcon(nuousimprovement

Whatdidyoudo?Whatweretheresults?

Whatisimportant?Whatdoesitmean?Whatac(onsresultfromknowing?

Click-throughrateEmailopenrateWebanaly(csWebtraffic“Likes”“Follows”“Tweets”“Re-tweets”

Page 20: DSAES MarCom Meeting - University of Houston · DSAES MarCom Meeting Tuesday, September 12, 2017. ... Marketing Assessment – Annual Report. Facebook Insights - Likes. Facebook Insights

Reminders

•  Submit your events to UH Calendar

•  Invite [email protected] to your events

•  Next meeting is October 3 – News Releases

– Telling Your Departments Story

•  Reach out to us!