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Attract, Recruit and Hire The Right People February 22, 2013 Jerry Scher Peak Focus

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Page 1: Dscoop8 Peak Focus Presentation

Attract, Recruit and Hire The Right People February 22, 2013

Jerry Scher

Peak Focus

Page 2: Dscoop8 Peak Focus Presentation

Talent Impacts Performance

“All the clever strategies and

advanced technologies in the world

are nowhere as effective without

great people to put them to work”

Jack Welch

Page 3: Dscoop8 Peak Focus Presentation

Why?

What?

How?

Page 4: Dscoop8 Peak Focus Presentation

Why?

Page 5: Dscoop8 Peak Focus Presentation

Executive Decisions

Do we have the right people?

Are we doing the rights things right?

Are we doing the right things

Page 6: Dscoop8 Peak Focus Presentation

Challenges You Face

Business Model

Workforce Diversity

Innovators Required

Organizational Fit

Competitive Landscape

Growth Objectives

Workforce Skills

Quality of Hire

Social Media Explosion

Page 7: Dscoop8 Peak Focus Presentation

Performance Challenges

Theory of Optimization

People differentiation

Performance through metrics

Lagging & leading

indicators

(A x A x A)P

Page 8: Dscoop8 Peak Focus Presentation

Talent R.O.I.

Cost per hire

Resume overload

Quality of hire

Time to productivity

Integration and morale

On-boarding and development

Management satisfaction

Employee Retention - 1 year

Page 9: Dscoop8 Peak Focus Presentation

What?

Page 10: Dscoop8 Peak Focus Presentation

Industry Jobs

Print and Web Designer Digital Pre-Press Marketing Manager

Operations Manager Work Flow Manager CIO, CMO, CTO, CFO

Digital Press Operator Account Executive Business Developer

Estimator Logistics/Fulfillment

MGR

Quality Control

Controller/Accounting VP Sales & Marketing Creative Services

Manager

Promotional Products Database Specialist CSR-Project Manager

Offset Press Operator President/CEO Administrative

Assistant

Digital Imaging

Specialist

Computer System

Specialist

IT Manager

Page 11: Dscoop8 Peak Focus Presentation

Recruiting & Promoting Basics

Eligibility

Certifications

Specific job skills

Educational levels

Education subjects

Type experience

Amount of experience

Suitability

Interests

Work Preferences

Work Values

Interpersonal skills

Attitudes

Motivations

Interview

Confirm eligibility

Assess suitability

By engaging candidates

Overall Score - Integrate all test results into an overall

score that can includes eligibility, suitability and

interview scores.

Page 12: Dscoop8 Peak Focus Presentation

Behavioral Competencies

Strategic Judgment - combination of traits necessary to recognize

relevant information and formulate an effective strategy

Effective Enforcing – ability to skillfully correct others when they are

violating rules or performing poorly

Innovative – ability to create new and more effective ways of doing

things

Provides Direction - tendency to manifest traits necessary for a

leadership role

Interpersonal Skills – balance of traits that relate to effective interaction

with others

People Oriented – balance of traits that would enable one to positively

interact with others

Organizational Compatibility – tendency t work co-operatively with

others (assuming sufficient job related knowledge and team compatibility)

Negotiating – tendency to bargain in order to reach a beneficial

agreement

Page 13: Dscoop8 Peak Focus Presentation

Traits and Work Preferences

Management – “C”

Level

Marketing Technology Manager

Takes Initiative Takes Initiative Analytical

Analytical Wants Challenge Persistent

Finance/Business Optimistic Precise

Wants Challenge Self-Improvement Takes Initiative

Analyzes Pitfalls Analytical Wants Challenge

Wants to Lead Enthusiastic Organized

Authoritative Persistent Collaborative

Handles Conflict Collaborative Computers/Science

Influencing Enlists Cooperation Pressure Tolerance

Organized/Systematic Research & Learning Enlists Cooperation

Pressure Tolerance Planning Effective Enforcing

Page 14: Dscoop8 Peak Focus Presentation

Predicting Sales Effectiveness

Creatively Persistent

Organize and Plan

Ability to Engage

Disciplined Follow up Strategic

Takes Initiative Self-

Improvement Influencer and

Assertive

Page 15: Dscoop8 Peak Focus Presentation

Next Generation

Business Development Specialist

Takes Initiative Negotiating Research &

Learning

Frank Blunt

Wants

Challenge

Outgoing Team Warmth &

Empathy

Defensive

Analytical Persistent Collaborative Assertive Evasive

Influencing Self-

Acceptance

Enlists

Cooperation

Certain Harsh

Optimistic Teaching Experimenting Organized Self-Sacrificing

Self-

Improvement

Authoritative Tolerance of

Bluntness

Dogmatic Skeptical

Enthusiastic Pressure

Tolerance

Diplomatic Self-Critical

Page 16: Dscoop8 Peak Focus Presentation

How?

Page 17: Dscoop8 Peak Focus Presentation

Define Talent Acquisition

Process of Attracting and On-

Boarding Talent to Drive

Performance

Page 18: Dscoop8 Peak Focus Presentation

Talent Acquisition and Alignment

Systematic process,

right tools for hiring or

promoting RIGHT,

The First Time!

Page 19: Dscoop8 Peak Focus Presentation

Define The Job

Essential Duties

Performance Expectations

Attributes & Competencies

Experience Required

Education and Training

Page 20: Dscoop8 Peak Focus Presentation

Build a Candidate Pipeline

Rookie or Pro

24/7

Everywhere

Skills Transfer

Vertical Markets

Technology

Describe Person Wanted

Brand Industry

and Company

Attract with Training

Page 21: Dscoop8 Peak Focus Presentation
Page 22: Dscoop8 Peak Focus Presentation

Screen for Eligibility

Resume Review

Social Media Search

Eligibility Questionnaire

Page 23: Dscoop8 Peak Focus Presentation

Assess For Suitability

Harrison Assessment Technology

From Peak Focus, LLC

Page 24: Dscoop8 Peak Focus Presentation

Suitability Competencies

Client Focus Business Acumen

Industry Network

Communication Skills

Relationship Building

Multi-level Contacts

Technology Expertise

Collaborative Skills

Sales & Marketing

Page 25: Dscoop8 Peak Focus Presentation

Suitability Questionnaire

• Work specific

• Cross-referencing technology

• 8,103 comparisons

• 2,701 multiple questions

• Less than 30 minutes

• Only positive statements

• Built-in lie detection

• Meets all legal requirements (EEOC)

Page 26: Dscoop8 Peak Focus Presentation

The All Important Interview

• Engage in two-way conversation

• When You’re Talking…

• Uncover and predict potential

• Learn what you don’t already know

• Rate your Interview Skill

Page 27: Dscoop8 Peak Focus Presentation

Interview Basics

• Prepare

• Define job

• Eligibility & Suitability

• Review resumes

• Google, LinkedIn, etc.

• Select Team & Assign

Page 28: Dscoop8 Peak Focus Presentation

Interview for Eligibility

• Education & Employment

• Industry Knowledge

• Time Management

• Business Knowledge

• Technology Competence

• Business/Sales Philosophy

• Personal Goals

• Ranking

Page 29: Dscoop8 Peak Focus Presentation

Interview for Suitability

• Job Specific

• Strengths

• Weaknesses

• Behavioral questions

• Situational testing

Page 30: Dscoop8 Peak Focus Presentation

Let’s Work on Our Interview Skills

Page 31: Dscoop8 Peak Focus Presentation

Talent Acquisition and Alignment

Systematic process,

right tools for hiring or

promoting RIGHT,

The First Time!

Page 32: Dscoop8 Peak Focus Presentation

Re-engineer Your Process

404.931.9291

[email protected]

www.peakfocuscoach.com