dtdc
TRANSCRIPT
Suresh Bansal DIRECTOR
Head of International Business and Marketing
15th December 2006
Development of Courier Industry in India
INDIA - A Mega Market
India achieved 7.6% GDP growth (around US$691 billion) in 2005 and expected to cross 8% in 2006.
4th largest Economy in terms of purchasing power parity
10th most Industrialized economy
255 Fortune 500 companies getting services
Political stability and broad consensus on reforms
Massive consumer base with nearly 1.1 billion population
INDIA - A Mega Market
3.29 million sq. km. geographically
Coastline of about 7000 km.
Abundant, high-quality, cost-effective manpower estimated at 416 million
Roadways : 65,569 kms. of Highways
Railways : 63,940 kms.
Airways : 30 major Airports
Waterways : 12 major ports & other minor
intermediate ports
INDIA - A Mega Market
Services – More than 50%Services – More than 50%
Strong Agriculture and Industry sectorsStrong Agriculture and Industry sectors
Booming Retail SectorsBooming Retail Sectors
IT, BPO (30 bn $ - IT+ITES), Biotech, IT, BPO (30 bn $ - IT+ITES), Biotech, KPO, R&D, Education – Sunrise KPO, R&D, Education – Sunrise IndustriesIndustries
India – Key Economy Drivers
Concept of courier services had existed in India for centuries in the form of messenger services, which were carried by:
• Pigeons
• Runners
• Horse Riders
Birth, Growth & Development of Courier Service in India
Birth, Growth & Development of Courier Service in India
The Indian Postal System came into existence in 1774
First Indian Post office Act introduced in 1837
Then came “Angadias” who carried documents and precious gems and jewels
Birth, Growth & Development of Courier Service in India
The most unique Express Service prevalent in India is the “Dabbawalas”
The organized Courier Industry came into existence in 1977
The Courier Industry started gaining momentum in 1980’s
Birth, Growth & Development of Courier Service in India
Domestic Players – Market Share
(Organised sector)
24%
18%
18%
14%
8%
7%
6%5%
Blue Dart
DTDC
First Flight
Professional
Prakash
Blaze Flash
Overnite
Others
International Players – Market Share (Organised sector)
37%
14%12%
11%
8%
8%
5%3% 2%
DHL
FedEx
TNT
UPS
Blue Dart
Aramex
Others
DTDC
First Flight
Technology In Courier Industry
Web Based Tracking & Tracing of shipments
Mobile / SMS Tracking facility
Physical automations like
Conveyor belts in hubs, Smart labels Overhead cameras on specially
designed docks & hub floors Hand held wireless devices
Future Of Courier & Cargo Industry
Courier & Cargo business has become a mega market
Industry steadily growing at the estimated rate of 25% each year
Very few players in the organized sector
Future Of Courier & Cargo Industry
Estimated growth in revenue of INR 4,000 Crores (USD 889 Million) and expected to double in next 5 years
Domestic airfreight market likely to grow exponentially by 2010
Attracting MNCs
DTDC OVERVIEW
• India’s largest delivery network
• Handles 10 million parcels a month
• 13,000 people in operations
• 3,700 locations
• Serves 10,000 Pin codes
• 10 Regional offices and gateways
• 240 International destinations
• Special services to SAARC
• ISO9000 Certified
• Reliance (ADAG) large shareholder
Franchises
• Pioneer in Franchise Business• 3700 in India• 25 in US and UK• 500 finished 10 years• 1000 finished over 5 years• Win-Win partnership• Long term commitments• Sales support• IT link up - intranet• Special schemes
TECHNOLOGY
• Web based tracking• Electronic POD• Over 100 people team• 10 Years of investment• IBM partnership• Solid intranet• Linked with partners• Bar coding of AWB• 100% scanning
Thank [email protected]