Leading Through Change

Hema A. KrishnanProfessor of ManagementXavier UniversityDecember 4, 2014

Why Change is Exciting

It removes us from our comfort zone

Personal Examples: “We” not “I”

Mind:

Urgency, Vision, Strategy, Eliminate BureaucracyHeart:

Guiding Coalition, Communication, Empowerment, Rewards, Anchor New Approaches in Culture, Create / Strengthen Brand

(Adapted from John Kotter)

The Change Process: Leadership

The world hates change, yet it is the only thing that has brought progress.

- Charles Kettering

Call to you: Be willing to do your part to make change happen!