dwayne pretli - tenix - case study: asset planning & strategic infrastructure development

Case Study –Asset Planning Processes

Learning's from Asset Management in Tenix’s Water Operations

Today’s Agenda

1. Part One – Introduction- 2 mins

2. Part Two – Service Examples- 15 to 18 mins

3. Part Three – Tenix Water Operations Asset Management Approach (S.E.C.U.R.E.D)-5 mins

Asset Planning – Useful Process Learnings

1. Give examples of processes I have picked up (as a “process geek”)

2. Different focus to other learning's from today and tomorrow

3. Link to our “real world” Tenix approach, our Water Operations AM model (S.E.C.U.R.E.D)

Integrated Infrastructure & Asset Planning

The Pillars of AM Process:

• Risk

• Levels of Service (LoS)

• Lifecycle Management (LCM)

• Growth and Demand (G&D)

• Innovation & Improvement

• Prioritisation and Financial Planning

Levels of Service (LoS)

LoS – The Challenge

• Balance high level community objectives with technical service,

• Address the customer’s willingness to pay

LoS – The Technique

Consolidate information and Benchmark

Define, describe services, seek input and refine benchmarks

Model, consult and vote

No lost informationTell the storyTransparency

“Semi” Quantification link Supports Stakeholder buy-inHelps clarify desired LoS

Link to Financial programLink to Service program Closes a reporting link

LoS – The Outcome and Examples

Prioritisation (MCA)

MCA – The Challenge

• Capture and use a true understanding of benefit

• Apply this understanding within a cost driven world

MCA – The Technique

Advantage no1:

Cost & Benefit


Advantage no2: Reduce Data Bias


Advantage no 3: Efficiency and Accuracy

With the experts in the room…

…the discussions help to identify a reasonable understanding quickly and efficiently and accurately.

Costs

----------

Savings

NPV

Savings

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Costs

NPV

$

$

MCA – The Outcome and Examples

Improvements & Innovation

Innovation & Improvements – The Challenge

• The “Mandate-to-Create”

• The Knowledge that an idea is useful and can be applied

Innovation & Improvements – The Technique

• Continuous Improvement Planning

• Structured Brainstorming – Step Change

• Innovations and Improvements

• Mandate to “Think Different”

• OFIs – Opportunities for Improvement

Source: Andy Dolphin; My Week In Art: 2010

Innovation & Improvements – Examples

Outcome: Outcome: Outcome: Outcome: Outcome: Outcome:

New Plant Technologies

Develop Standard Operating Procedures

Monitoring, Measuring & Controlling Project

Asset Optimisation Centralised Procurement Function

Training, Information Sharing & Staff Rewards

The availability of a

dedicated annual fund/

budget will allow Tenix

Designers and Operators to

work with suppliers to identify

new and more appropriate

technologies applicable to

our plants.

Plant trails may also help

realise efficiency of

operations and savings.

Example:

New membrane technologies

Another area of

improvement has been

identified in developing

more standard operating

procedures.

Example:

Use of Energy Efficient

Equipment in design

The possibility to reduce the

cost of chemicals, energy

consumption and equipment

maintenance through

appropriate monitoring,

measuring and controlling

technology.

Example:

Improving C-Works software

for gathering equipment

usage data

Asset Optimisation

analysis of our plants

involving our

Designers/Process

Engineers and Operators

can be undertaken

annually to benchmark

and target the

improvement and

efficiency of our

operations.

Example:

Mid/ Senior staff go to

site year to optimise

assets and train staff

There is a case that a

centralised procurement

function would enable a

cohesive procurement

strategy that achieves more

favourable pricing terms from

suppliers and implements a

supplier management

system.

Example:

Initial feedback suggests

discounts in the order of 10-

30% may be secured with a

centralised procurement

strategy.

There is a case to create a

job/position specific to the

water business to facilitate

and promote information

sharing, lessons learnt, the

organisation of Standard

Operating Procedures,

promotion of good news

stories, promote training

opportunities and other best

practice information.

Example:

Lessons learnt e.g. blacklist

specific screens that do not

last operationally.


http://www.tenix.com/whitsunday


S.E.C.U.R.E.D

Tenix focus of a Risk

Based approach:

- to understand the

precautions being taken

to ensure the life of the

asset is maximised at

most appropriate cost

- maintenance and

operational regimes need

to be reviewed.


Based approach:

- Ensure all decisions on

assets regarding

maintenance, condition

and renewals are all

based on a risk approach

- Enhance understanding

of attributes that reflect

the components of Risk


Based approach:

- Confidence in Asset

Attributes & Data Integrity

- Efficient use of Asset

Condition Assessments

- Test and refined Level of

Service & Measures

- Alignment with corporate

drivers and requirements.

Based on Step

(E)valuation, control

strategies must consider:

- O&M and CIP

investment priorities

- optimising current O&M

processes

- Alternative O&M options

(C)ontrol

- Ensure asset criticality

analysis aligns with

corporate objectives.

- Risk rankings define the

level of failure analysis

- Undertake appropriate

risk analysis and failure

analysis.

(E)valuation

- Ensure all Strategic

drivers are aligned

- Ensure the state of

assets base is

understood

- Ensure operational

requirements aligned with

the required Levels of

Service.

(S)tructure

- Measure and monitor

information and data

necessary for

performance reviews and

reporting

- Use metrics in

performance monitoring

tied to strategic planning

and corporate objectives.

(U)tilisation (R)eview (E)fficiency

Tenix Operational &

working focus:

- Plant/ Network

management optimisation

- Data standards & asset

inventory procedures

- Condition assessment

technology & techniques

- Onsite valuation

assessment techniques

- Process and value flow

mapping

- Data collection

techniques

Tenix Operational &

working focus:

- Risk and Enterprise Risk

Management

- Failure analysis (Root

cause analysis; FMECA,

RCM);

- Probability of failure;

- Consequence of failure;

- Business risk exposure;

- Management of Asset

and Networks according

to BRE levels

- Asset functionality

Tenix Operational &

working focus:

- Condition-based

monitoring plans

- Implementation of risk

treatment controls via

FMECA ,RCM and Root

cause analysis

- Failure response plans

- Maximising Preventive

and predictive-based pro-

active strategies, based

on the most cost effective

Tenix Operational &

working focus:

- Analysis of work orders

- Analysis of financial

impact of failure

- Analysis of time

between failure and repair

- Analysis of the Root

Cause of why the failure

- Analysis of preventive

tasks (failure modes,

cost, corrective works,

trends & controls)

Tenix Operational &

working focus:

- Development of

specialised review and

improvement planning

techniques (appropriate to

the contract and

requirements of service)

- Use our experience in

industry best practice

improvement and

benchmarking techniques

- Use our business

improvement experience.

Tenix Operational &

working focus:

- achieve operational

improvements,

performance efficiencies

and innovation objectives

- assess identified

activities against a

benchmark of most

appropriate business

practices

- prioritise identified

activities


Based approach:

- Capture data needed to

outline expenditure for

Operational Needs;

Capital Needs; and

Maintenance Needs.

- Also interested in

understanding macro data

and trends;


Based approach:

- Audit / Test

improvements against

best practice in asset

management

- Demonstrate competent

asset stewardship to

Stakeholders


Based approach:

- Minimize the long term

cost of providing the

service

- Determine best ways to

optimise operations and

maintenance activities to

achieve the lowest

lifecycle costs.

- Drive of Continuous

Improvement is to

effectively deliver all

Opportunities For

Improvement (OFIs)

- OFIs are determined in

the (R)eview and

(E)fficiency steps.

(D)eployment

Tenix Operational &

Working focus:

- Clearly identify actions

that can practically

implement the

improvement initiatives

- Link these actions into a

forward improvement

programme,

- Ensure overall

confidence in the

identified management

and planning process

Support innovation,

efficiency and

improvement planning.

Innovation

Sustainability

OFI OFI OFI OFI OFI OFI

- Regularly review

performance of

Operations and Service

Delivery

- Audit / measure outputs

against benchmarked

requirements

- Identify improvement

opportunities (desktop)

- Optimise the efficiency

of operations and

maintenance

- Site based/ operator

driven performance

review.

- Identify improvement

opportunities

(Engineering)

Tenix focus to

supporting Client:

- Data management and

metrics best aligned to

LOS

- Providing sustained

performance at the lowest

life-cycle cost

- The risk based approach

to asset management

practices; and

- Providing improved

services.

Tenix focus to

supporting Client:

- Document & map

process/ network value of

information flow

- Optimise information

flow and data in asset

inventory

- Optimise cost efficient

approaches

- Optimise interfaces

between systems

- Test and confirm LOS

Tenix focus to

supporting Client:

- Enhance evaluation of

criticality and failure,

- Consider tangible and

intangible issues

- Enhance understanding

of how failure drives

acquisition, maintenance

and renewals.

- Leverage unique

understanding of how

assets/ networks fail

Tenix focus to

supporting Client:

- Optimise Operational

resource/ labor costs

- Optimise maintenance

expenses

- Optimise ongoing capital

costs

- Scope and prioritise

Capital Improvement

projects

Tenix focus to

supporting Client:

- Review risk Treatment

strategies

- Optimise preventive

tasks, monitoring and

Operations,

- Document work

procedures aligned to the

defined risk

- Leverage intelligence

accurately to ensure

integrity of the data

Tenix focus to

supporting Client:

- Establish the most

appropriate review

processes

- Ensure these reviews

align with BSC asset

management service

delivery objectives

- Establish the most

appropriate internal audits

- Continuously benchmark

and test cost efficiency

I - Identify

M - Model

P – Plan

R – Response

O – Optimise

V – Verify

E – Educate

Continuous

Improvement

Planning

I.M.P.R.O.V.E

Tenix Risk-Based S.E.C.U.R.E.D Model

SUMMARY PROFILE:

• Dwayne is a management consultant and asset planning practitioner with over 15-years professional

experience,

• His current role is Manager, Asset Optimisation based in Tenix’s Melbourne office,

• He is currently building and implementing an Asset Management capability within Tenix's Water Operations

business, whilst also maintaining an external services focus for our clients across Australia, New Zealand and

the Pacific,

• Previous key roles that Dwayne has held have included Principal Management Consultant, Sustainability

Consulting Manager, Environmental Group Manager, Senior Resource & Environmental Planner and Strategic

Policy Analyst,

• He has a proven ability to manage and motivate diverse teams of technical, environmental, management,

engineering and scientific professionals working on a range of large multi-disciplinary infrastructure projects,

and

• Over the past 15 years he has completed projects for various clients across the public, private and not-for-profit

sectors.

KEY COMPETENCIES:

In his professional career, Dwayne has obtained familiarity in a variety of areas. Most notably he has proven experience in:

• Strategic, tactical and operational asset management,

• Risk management, risk planning and risk-based operational reviews,

• Performance optimisation, operational efficiency reviews and innovation,

• Project and programme management,

• Optimised decision-making and portfolio prioritisation,

• Resource planning, environmental management and sustainability

Manager, Asset OptimisationDwayne Pretli

Manager, Asset Optimisation

Tenix Water Operations

Engineering & Construction

[email protected]

0409 641 444

Thank You And, please don’t hesitate to contact me for further information.

dwayne pretli - tenix - case study: asset planning & strategic infrastructure development

Business

improvements mandate

service examples

accuracy page

asset criticality analysis

asset optimisation analysis

cost benefit page

service program

improvements innovationpage