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for Microsoft Dynamics 365 for Finance and Operations Dynamics Maintenance Management

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Page 1: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

for Microsoft Dynamics 365 for Finance and Operations

Dynamics Maintenance Management

01

03

05

02

04

06

Content

07

2 12Dynamics Maintenance Management

Introduction 4

Short Term and Long Term Empowerment 5

Equipment Management 6

Work Order Management 7

Preventative Maintenance 8

Predictitive Maintenance with IoT 9

Quick overview 11

Superior Management of Equipment and Fleet Maintenance

3 12Dynamics Maintenance Management 3 12

Managing and tracking

maintenance of equipment in the

organization

Increased up-time of equipment by

timely maintenance

Ability to generate preventive and

ad hoc Work Orders to service

equipment

Better maintenance and repair cost

containment

Improved operational performance

and efficiency

Obtaining control of installed

equipment from an operational and

financial perspective

Increase in workforce productivity

and first-time fix percentage

Detecting Work Order priorities via

Severity Matrix Questionnaire

Benefits

The ever-changing scenario of global competition and technological advancement poses signifi-

cant challenges and pressure on the maintenance department whose primary objective is to

provide safe and secure continuous operation at highly demanding levels

Challenges faced by the industry today

include optimal productive condition

meeting legal and vendor warranty require-

ments for operation limiting downtime and

accessing equipment information in places

where no PC access is available

Dynamics Maintenance Management

supports your organization by optimizing

your plantrsquos preventative periodic mainte

nance and internal maintenance requests as

well as repairs At the same time you have

direct access to all the data you need regar-

ding equipment resources and logistics

bull Supports a multi-level equipment structure

bull Generates preventative and ad-hoc Work

Orders for plants and equipment

bull Supports tracking and tracing of mainte-

nance and repair Work Orders

bull Provides full financial forecasting and cost

evaluation

bull Real-time statistics on costs and revenues

of plant equipment

Introducing Dynamics Maintenance Management

01

4 12Dynamics Maintenance Management

Dynamics Maintenance Management offers

your organization an all-in-one solution that

gives you real-time information across your

business

With Dynamics Maintenance Management

you will enjoy seamless platform-independent

integration to any modern-type mobile

device The solution offers optimized main-

tenance planning and scheduling using a

Graphical Planning Board

Short Term and Long Term Empowerment

Long term

Support for preventive maintenance

based on flexible maintenance

schedules

Required resource availability versus

available resource capacity

Financial planning based on estimated

maintenance

02

Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance

and Operations offering your organization the tools to be in control of

Short term

Full visibility on open ad hoc and preven-

tive Work Orders

Status of maintenance Work Orders with

respect to applicable deadlines

Early notification of spare parts

availability

5 12Dynamics Maintenance Management

Dynamics Maintenance Management

provides a strong platform to help you control

and manage the preventive and ad hoc

services required for plants and equipment

It supports a wide range of functions and

empowers your company to meet the chal-

lenges of growth while giving you insight into

your business that you need to succeed in an

increasingly competitive global environment

The equipment management master file can

be used for

bull Storing information such as equipment

type serial number warranty etc

bull Storing information such as cost center

department or other financial dimensions

to which maintenance expenses are to be

posted

bull Defining equipment property sheets to

maintain relevant technical information

about the equipment

bull Attaching notes drawings and other rele-

vant documents using Microsoft Dynamics

365 Document Management

The equipment management master file is

also the single source of information regar-

ding historical operational and financial

information

Equipment Management

03

6 12Dynamics Maintenance Management

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 2: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

01

03

05

02

04

06

Content

07

2 12Dynamics Maintenance Management

Introduction 4

Short Term and Long Term Empowerment 5

Equipment Management 6

Work Order Management 7

Preventative Maintenance 8

Predictitive Maintenance with IoT 9

Quick overview 11

Superior Management of Equipment and Fleet Maintenance

3 12Dynamics Maintenance Management 3 12

Managing and tracking

maintenance of equipment in the

organization

Increased up-time of equipment by

timely maintenance

Ability to generate preventive and

ad hoc Work Orders to service

equipment

Better maintenance and repair cost

containment

Improved operational performance

and efficiency

Obtaining control of installed

equipment from an operational and

financial perspective

Increase in workforce productivity

and first-time fix percentage

Detecting Work Order priorities via

Severity Matrix Questionnaire

Benefits

The ever-changing scenario of global competition and technological advancement poses signifi-

cant challenges and pressure on the maintenance department whose primary objective is to

provide safe and secure continuous operation at highly demanding levels

Challenges faced by the industry today

include optimal productive condition

meeting legal and vendor warranty require-

ments for operation limiting downtime and

accessing equipment information in places

where no PC access is available

Dynamics Maintenance Management

supports your organization by optimizing

your plantrsquos preventative periodic mainte

nance and internal maintenance requests as

well as repairs At the same time you have

direct access to all the data you need regar-

ding equipment resources and logistics

bull Supports a multi-level equipment structure

bull Generates preventative and ad-hoc Work

Orders for plants and equipment

bull Supports tracking and tracing of mainte-

nance and repair Work Orders

bull Provides full financial forecasting and cost

evaluation

bull Real-time statistics on costs and revenues

of plant equipment

Introducing Dynamics Maintenance Management

01

4 12Dynamics Maintenance Management

Dynamics Maintenance Management offers

your organization an all-in-one solution that

gives you real-time information across your

business

With Dynamics Maintenance Management

you will enjoy seamless platform-independent

integration to any modern-type mobile

device The solution offers optimized main-

tenance planning and scheduling using a

Graphical Planning Board

Short Term and Long Term Empowerment

Long term

Support for preventive maintenance

based on flexible maintenance

schedules

Required resource availability versus

available resource capacity

Financial planning based on estimated

maintenance

02

Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance

and Operations offering your organization the tools to be in control of

Short term

Full visibility on open ad hoc and preven-

tive Work Orders

Status of maintenance Work Orders with

respect to applicable deadlines

Early notification of spare parts

availability

5 12Dynamics Maintenance Management

Dynamics Maintenance Management

provides a strong platform to help you control

and manage the preventive and ad hoc

services required for plants and equipment

It supports a wide range of functions and

empowers your company to meet the chal-

lenges of growth while giving you insight into

your business that you need to succeed in an

increasingly competitive global environment

The equipment management master file can

be used for

bull Storing information such as equipment

type serial number warranty etc

bull Storing information such as cost center

department or other financial dimensions

to which maintenance expenses are to be

posted

bull Defining equipment property sheets to

maintain relevant technical information

about the equipment

bull Attaching notes drawings and other rele-

vant documents using Microsoft Dynamics

365 Document Management

The equipment management master file is

also the single source of information regar-

ding historical operational and financial

information

Equipment Management

03

6 12Dynamics Maintenance Management

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 3: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Superior Management of Equipment and Fleet Maintenance

3 12Dynamics Maintenance Management 3 12

Managing and tracking

maintenance of equipment in the

organization

Increased up-time of equipment by

timely maintenance

Ability to generate preventive and

ad hoc Work Orders to service

equipment

Better maintenance and repair cost

containment

Improved operational performance

and efficiency

Obtaining control of installed

equipment from an operational and

financial perspective

Increase in workforce productivity

and first-time fix percentage

Detecting Work Order priorities via

Severity Matrix Questionnaire

Benefits

The ever-changing scenario of global competition and technological advancement poses signifi-

cant challenges and pressure on the maintenance department whose primary objective is to

provide safe and secure continuous operation at highly demanding levels

Challenges faced by the industry today

include optimal productive condition

meeting legal and vendor warranty require-

ments for operation limiting downtime and

accessing equipment information in places

where no PC access is available

Dynamics Maintenance Management

supports your organization by optimizing

your plantrsquos preventative periodic mainte

nance and internal maintenance requests as

well as repairs At the same time you have

direct access to all the data you need regar-

ding equipment resources and logistics

bull Supports a multi-level equipment structure

bull Generates preventative and ad-hoc Work

Orders for plants and equipment

bull Supports tracking and tracing of mainte-

nance and repair Work Orders

bull Provides full financial forecasting and cost

evaluation

bull Real-time statistics on costs and revenues

of plant equipment

Introducing Dynamics Maintenance Management

01

4 12Dynamics Maintenance Management

Dynamics Maintenance Management offers

your organization an all-in-one solution that

gives you real-time information across your

business

With Dynamics Maintenance Management

you will enjoy seamless platform-independent

integration to any modern-type mobile

device The solution offers optimized main-

tenance planning and scheduling using a

Graphical Planning Board

Short Term and Long Term Empowerment

Long term

Support for preventive maintenance

based on flexible maintenance

schedules

Required resource availability versus

available resource capacity

Financial planning based on estimated

maintenance

02

Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance

and Operations offering your organization the tools to be in control of

Short term

Full visibility on open ad hoc and preven-

tive Work Orders

Status of maintenance Work Orders with

respect to applicable deadlines

Early notification of spare parts

availability

5 12Dynamics Maintenance Management

Dynamics Maintenance Management

provides a strong platform to help you control

and manage the preventive and ad hoc

services required for plants and equipment

It supports a wide range of functions and

empowers your company to meet the chal-

lenges of growth while giving you insight into

your business that you need to succeed in an

increasingly competitive global environment

The equipment management master file can

be used for

bull Storing information such as equipment

type serial number warranty etc

bull Storing information such as cost center

department or other financial dimensions

to which maintenance expenses are to be

posted

bull Defining equipment property sheets to

maintain relevant technical information

about the equipment

bull Attaching notes drawings and other rele-

vant documents using Microsoft Dynamics

365 Document Management

The equipment management master file is

also the single source of information regar-

ding historical operational and financial

information

Equipment Management

03

6 12Dynamics Maintenance Management

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 4: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Managing and tracking

maintenance of equipment in the

organization

Increased up-time of equipment by

timely maintenance

Ability to generate preventive and

ad hoc Work Orders to service

equipment

Better maintenance and repair cost

containment

Improved operational performance

and efficiency

Obtaining control of installed

equipment from an operational and

financial perspective

Increase in workforce productivity

and first-time fix percentage

Detecting Work Order priorities via

Severity Matrix Questionnaire

Benefits

The ever-changing scenario of global competition and technological advancement poses signifi-

cant challenges and pressure on the maintenance department whose primary objective is to

provide safe and secure continuous operation at highly demanding levels

Challenges faced by the industry today

include optimal productive condition

meeting legal and vendor warranty require-

ments for operation limiting downtime and

accessing equipment information in places

where no PC access is available

Dynamics Maintenance Management

supports your organization by optimizing

your plantrsquos preventative periodic mainte

nance and internal maintenance requests as

well as repairs At the same time you have

direct access to all the data you need regar-

ding equipment resources and logistics

bull Supports a multi-level equipment structure

bull Generates preventative and ad-hoc Work

Orders for plants and equipment

bull Supports tracking and tracing of mainte-

nance and repair Work Orders

bull Provides full financial forecasting and cost

evaluation

bull Real-time statistics on costs and revenues

of plant equipment

Introducing Dynamics Maintenance Management

01

4 12Dynamics Maintenance Management

Dynamics Maintenance Management offers

your organization an all-in-one solution that

gives you real-time information across your

business

With Dynamics Maintenance Management

you will enjoy seamless platform-independent

integration to any modern-type mobile

device The solution offers optimized main-

tenance planning and scheduling using a

Graphical Planning Board

Short Term and Long Term Empowerment

Long term

Support for preventive maintenance

based on flexible maintenance

schedules

Required resource availability versus

available resource capacity

Financial planning based on estimated

maintenance

02

Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance

and Operations offering your organization the tools to be in control of

Short term

Full visibility on open ad hoc and preven-

tive Work Orders

Status of maintenance Work Orders with

respect to applicable deadlines

Early notification of spare parts

availability

5 12Dynamics Maintenance Management

Dynamics Maintenance Management

provides a strong platform to help you control

and manage the preventive and ad hoc

services required for plants and equipment

It supports a wide range of functions and

empowers your company to meet the chal-

lenges of growth while giving you insight into

your business that you need to succeed in an

increasingly competitive global environment

The equipment management master file can

be used for

bull Storing information such as equipment

type serial number warranty etc

bull Storing information such as cost center

department or other financial dimensions

to which maintenance expenses are to be

posted

bull Defining equipment property sheets to

maintain relevant technical information

about the equipment

bull Attaching notes drawings and other rele-

vant documents using Microsoft Dynamics

365 Document Management

The equipment management master file is

also the single source of information regar-

ding historical operational and financial

information

Equipment Management

03

6 12Dynamics Maintenance Management

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 5: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Dynamics Maintenance Management offers

your organization an all-in-one solution that

gives you real-time information across your

business

With Dynamics Maintenance Management

you will enjoy seamless platform-independent

integration to any modern-type mobile

device The solution offers optimized main-

tenance planning and scheduling using a

Graphical Planning Board

Short Term and Long Term Empowerment

Long term

Support for preventive maintenance

based on flexible maintenance

schedules

Required resource availability versus

available resource capacity

Financial planning based on estimated

maintenance

02

Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance

and Operations offering your organization the tools to be in control of

Short term

Full visibility on open ad hoc and preven-

tive Work Orders

Status of maintenance Work Orders with

respect to applicable deadlines

Early notification of spare parts

availability

5 12Dynamics Maintenance Management

Dynamics Maintenance Management

provides a strong platform to help you control

and manage the preventive and ad hoc

services required for plants and equipment

It supports a wide range of functions and

empowers your company to meet the chal-

lenges of growth while giving you insight into

your business that you need to succeed in an

increasingly competitive global environment

The equipment management master file can

be used for

bull Storing information such as equipment

type serial number warranty etc

bull Storing information such as cost center

department or other financial dimensions

to which maintenance expenses are to be

posted

bull Defining equipment property sheets to

maintain relevant technical information

about the equipment

bull Attaching notes drawings and other rele-

vant documents using Microsoft Dynamics

365 Document Management

The equipment management master file is

also the single source of information regar-

ding historical operational and financial

information

Equipment Management

03

6 12Dynamics Maintenance Management

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 6: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Dynamics Maintenance Management

provides a strong platform to help you control

and manage the preventive and ad hoc

services required for plants and equipment

It supports a wide range of functions and

empowers your company to meet the chal-

lenges of growth while giving you insight into

your business that you need to succeed in an

increasingly competitive global environment

The equipment management master file can

be used for

bull Storing information such as equipment

type serial number warranty etc

bull Storing information such as cost center

department or other financial dimensions

to which maintenance expenses are to be

posted

bull Defining equipment property sheets to

maintain relevant technical information

about the equipment

bull Attaching notes drawings and other rele-

vant documents using Microsoft Dynamics

365 Document Management

The equipment management master file is

also the single source of information regar-

ding historical operational and financial

information

Equipment Management

03

6 12Dynamics Maintenance Management

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 7: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Work Order Management

With Work Order management Dynamics

Maintenance Management provides accu-

rate information about upcoming preventive

maintenance as well as ad hoc maintenance

Dynamics Maintenance Management serves

as a central point of information where your

employees can keep relevant Work Order

status updated Having accurate information

available lets you monitor and track the open

Work Order in an effective and efficient way

All Work Order information is stored and

linked to equipment providing a knowledge

base for future repairs Important benefits of

storing such information are

bull Generating Work Orders for ad hoc repairs

and preventive maintenance

bull Facilitate monitoring of progress of open

Work Orders

bull Provide options to add multiple tasks to a

single Work Order

bull Defininging templates for standard hours

and standard spare parts

04

7 12Dynamics Maintenance Management

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 8: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Preventative Maintenance

05

Planned and preventive maintenance Work

Orders offer great flexibility in managing

different types of maintenance activities

Dynamics Maintenance Management offers

full flexibility in defining maintenance sche-

dules for preventive maintenance The actual

generation of the preventive Work Orders can

be automated

Just like ad hoc Work Orders preventive Work

Orders will appear in the to-do list of the

maintenance planner to be assigned to the

technicians or engineers

Purchase contracts

Support for purchase contracts with third-

party vendors is also possible These purchase

contracts can be defined for hours and items

When entering hours or items on a task

Dynamics Maintenance Management will

detect whether hours or items are linked to

a purchase contract Dynamics Maintenance

Management will automatically alert the user

that specific purchase contracts exist for the

data entered

Fleet Maintenance

In the same way that equipment can

be managed it is similarly possible to

manage fleet management using Dynamics

Maintenance Management Specific fleet

registration can be extended with information

on the fleet The Property Sheets can be used

to extend the information source for more

specific fleet vehicle or driver information

Mileage fuel and expense registration via a

mobile device is one of the very useful features

that have been seamlessly integrated Based

on either mileage or time preventive mainte-

nance scheduling can be performed

8 12Dynamics Maintenance Management

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
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Page 9: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Dynamics Maintenance Management has

proven to be valuable in helping companies

to get better control on preventive mainte-

nance whilst being able to register corrective

maintenance At the same time introduction

of Internet of Things (IoT) devices unlocks the

potential of connecting virtually every main-

tenance equipment and start capturing data

without having to have an engineer inspec-

ting the equipment

So rather than having to send out engineers

tocapture data validate it and then decide on

required maintenance activities now you can

let the equipment predict its own needs for

maintenance and repairs This truly unlocks

the possibility of moving from preventative

maintenance to Predictive Maintenance

By leveraging Microsoftrsquos Azure IoT Suite

technology you will be able to extract the

key data from equipment and in combination

with our long-time experience in maintenance

management to convert this data into

valuable management information

Flexible use of locations is fully integrated

into Accounts Cases Work Orders and Assets

and allows you to create multiple physical

locations

Predictitive Maintenance with IoT

06

9 12Dynamics Maintenance Management

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 10: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Equipment

bull Graphical equipment builder

bull Equipment can be associated with Inventory

bull Full financial maintenance history

bull Full logistic maintenance history

bull Maintenance of hierarchical equipment

structures

bull User definable equipment property sheet

bull Monitor cost spent on equipment

Equipment Types

bull Equipment class and manufacturer maintenance

bull Recurring tasks with BOM as item context

bull Flexible maintenance schedule per equipment

type

bull Forecast of time and materials for each mainte-

nance schedule line

Event Codes

bull Pre-defined material and hour usage per equip-

ment type on Work Orders

bull Forecasting on preventive maintenance

bull Statistics on budgets and realizations

Work Orders

bull Standard and simplified screen for registering

bull Standard extended entry form for fast Work

Order and task creation

bull Severity matrix

bull Logging of changes

bull Monitoring progress and status

Planning amp Scheduling

bull Graphical planning

bull Drag and drop functionality

bull Partial rescheduling

bull Integrated production scheduling overview to

align Maintenance and Production schedules

bull Forecast of hours and items

bull Graphical view of resources assigned to mainte-

nance request

bull Detailed information by directly zooming in

Prerequisite

bull Microsoft Dynamics 365 for Finance and

Operations

Dynamics Maintenance Management a quick overview

07

10 12Dynamics Maintenance Management

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 11: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

Our Dynamics Apps are sold implemented and

supported worldwide by our industry experts and

strategic partners We are happy to advise you

which solution or technology is the best fit for

your specific needs Please feel free to contact us

We appreciate your interest

Want to know more Contact HSO Innovation

T +31 (0)318 507 800

innovationhsocom

wwwhsocominnovation

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
        6. Page 9
        7. Page 10
Page 12: Dynamics Maintenance Management - Microsoft Azure...Dynamics Maintenance Management is fully integrated with Microsoft Dynamics 365 for Finance ... maintenance. At the same time, introduction

1500Projects

13Offices

650Employees

innovationhsocom | wwwhsocominnovation | T +31 (0)318 507 800

HSO Innovation offers new ways using new technology new applications new processes and new approaches to assist our clients in becoming digital leaders in their industry HSO Innovation designs develops sells and maintains strategic and differentiating Dynamics Apps that drive outstanding results for our clients using Microsoft Dynamics 365 Combined with our wide range of Premiere Services that are offered on Microsoft Azure we improve overall business efficiency Our Dynamics Apps and Premier Services are based on best practices developed over the years working directly with our customers across diverse industries and verticals

1500Projects

25Offices

700Employees

  1. Knop 7
  2. Knop 8
  3. Knop 9
  4. Knop 10
  5. Knop 30
  6. Knop 31
  7. MENU 3
  8. Knop 5
    1. Page 4
    2. Page 5
    3. Page 6
    4. Page 7
    5. Page 8
    6. Page 9
    7. Page 10
      1. Knop 6
        1. Page 4
        2. Page 5
        3. Page 6
        4. Page 7
        5. Page 8
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