e day12 michiel van riemsdijk albert hartwig yourzine

20
} Van Contact naar Conversie Switch Off Yourzine specialized in e-mail marketing and client contact strategy Tripolis specialized in e-mail, mobile en social marketing software Michiel van Riemsdijk - directeur Yourzine Albert Hartwig - creative director Yourzine the online marketing company

Upload: emerce

Post on 07-Jul-2015

314 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Switch OffYourzine specialized in e-mail marketing and client contact strategy

Tripolis specialized in e-mail, mobile en social marketing software

Michiel van Riemsdijk - directeur Yourzine

Albert Hartwig - creative director Yourzine

the online marketing company

Page 2: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Switch Off

Page 3: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Imagine all poweris switched off

Page 4: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

& there is only one online channel left

Page 5: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Penetration smartphones by age

Penetration Mobile Internet Connections

age 20-29

Some statistics, you propably know

Page 6: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Penetration smartphones by age

Penetration Mobile Internet Connections

age 20-29

Page 7: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Penetration smartphones by age

Penetration Mobile Internet Connections

age 20-29

But we only have 30 minutes

Page 8: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

the online marketing company

0

25

50

75

100

TNTWOM

Mobile

Social Media

The mailman is still

delivering

handwritten letters

More than ever

friends and family

communicate face

to face again

And then there are

solar powered

smartphones

Social Media is not

a channel anymore,

but a way of

communicating

A mobile experience

Changed statistics

Page 9: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Before the Power Meltdown - all these convenient channels

Orientation Buy Service

Print

Radio/TV

Intermediairy

Snail-Mail

E-mail

Web sites

Social Media

Telephone

Texting

Mobile App's

Fax

IRL (Real Life)

ShareActivation

Page 10: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

So who can we still reach?

Page 11: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Post Apocalyps

Page 12: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Post Apocalyps - the year 2015

Orientation Buy Service ShareActivation

E-mail

Mobile Websites

Social Media

Telephone

Texting

Mobile App's

Store

WOM

Page 13: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

Omnichannel 2015

Oriëntatie Aankoop Service DelenActivatie

E-mail

Mobile Websites

Social Media

Telephone

Texting

Mobile App's

Store

WOM

Page 14: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

But...

Page 15: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

The future is here!

And it’s already happening

Page 16: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

leveraging visual social media to drive traffic using smartphones

256k followers 846k followers

Let the store come to the people Near Field Communication

Instagram

Digital WalletGamification using creative apps

Mobile Integration

Geo Locating

Page 17: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

So, why don’t we all practice what we

preach?

Page 18: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

the online marketing company

What do you think?

Help us out!

Page 19: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

the online marketing company

Think starters/statements:• Mobile Devices are omni channel devices

• We don’t need web-commerce, m-commerce will do

• Cashless it is! We’ll only need our mobile wallet

• All touchpoints should be mobile touchpoints

• The smartphone is an extra sence (data input - inbound)

• The smartphone is an extra limb (online output - outbound)

• Our clients best friend is the smartphone (not you ;-))

• QR, RFID, NFC are transitory

• Mobile is the online and offline link and connector

Page 20: E day12 michiel van riemsdijk albert hartwig yourzine

}Van Contact naar Conversie

the online marketing company

Thnks for listening!!

Please contact us for our freemonthly inspiration workshops on

Customer Contact Strategy

[email protected]