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eGlobuzZ Vol II Issue II OctDec’11 eGlobuzZ K.J.Somaiya Institute Of management Studies & Research “Stay Hungry Stay Foolish” Steve Jobs Volume II Issue II OctDec’11

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Page 1: E globuz z vol ii issue ii

 

 

e-­‐GlobuzZ   Vol  II  Issue  II  Oct-­‐Dec’11  

 

 

e-­‐GlobuzZ    K.J.Somaiya Institute Of management Studies & Research

“Stay Hungry Stay Foolish”                            -­‐  Steve  Jobs    

Volume  II  Issue  II  Oct-­‐Dec’11  

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e-­‐GlobuzZ   Vol  II  Issue  II  Oct-­‐Dec’11    

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Dear  Readers,  

It   gives   us   immense   pleasure   to   bring   you   the   7th   and   second  anniversary  issue  of  e-­‐Globuzz  (Oct-­‐Dec  2011).  The  business  world  was  even  more  turbulent  in  this  quarter  in  comparison  to  the  previous  ones,  with   the   European   Union   (EU)   going   into   a   deeper   financial   crisis,  change   of   regime   in   Libya   and   the   sad   demise   of   one   of   the   most  successful   and   respected   innovators   in   the   personal   technology  industry,   Late   Steve   Jobs   in   Oct   2011.   Considering   the   monumental  contributions  of  Steve  Jobs,  the  e-­‐Globuzz  team  has  dedicated  this  issue  to   him.   A   lot   has   been   said   in   the   press   and   other   media   about   the  unique   contributions   of   Steve   Jobs.   We   remember   him   and   cherish   his   commencement  address  to  MBA  students  at  Stanford  University   in  2005,  which  will  always  be  an   inspiration  for  several  generations  of  innovators  and  MBAs  alike.  

Some  of  the  Highlights  of  this   issue   include  a  brief  report  on  the  first   International  Business  Conference   Pangea   2011   organized   by   IBS@SIMSR   on   24th   September   2011,   a  write   up   on  emerging   markets   of   African   countries   along   with   other   contemporary   articles   on  international  marketing,   finance  and   logistics.  One  of   the  e-­‐Globuzz’s   first   that  we  have   for  this  issue  is  an  article  by  our  own  faculty  Prof.  B.  Bhatia  on  international  finance.  

We  have  also  covered  highlights  of  the  international  business  session  on  emerging  trends  in  international   trade   and   cross-­‐border   investments   of   multinational   enterprises   on   16th  December  at  Samavesh  this  year  which  is  our  institute’s  prestigious  annual  event.  

We   hope   you   like   this   issue   of   e-­‐Globuzz   just   as   much   as   the   earlier   issues.   We   invite  contributions  from  all  our  readers  for  the  8th  issue  (Jan-­‐Mar  2012)  proposed  for  e-­‐publication  by  mid  Feb  2012.  

Happy Reading,

Prof. C. P. Joshi

Faculty Mentor

IBS@SIMSR

 

 

FOREWORD  

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e-­‐GlobuzZ    

Vol  II  Issue  II  Oct-­‐Dec’11    

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VOL  II  ISSUE  II  OCT-­‐DEC  ‘11  

 

All  the  views  expressed  in  this  e-­‐periodical  reflect  the  personal  opinions  and  views  of  the  authors  and  do  not  reflect  IBS@SIMSR  views.  

Obituary

Steve Jobs 4

Taming the recession

5

Electric-Car Industry – The road ahead

8

A New Chapter In Indo-Iran Ties

10

Islamic Banking 12 Battling the skies -

The success of AirAsia

14

Emerging Markets: African Countries

16

International Logistics

20

Issue of GDR/ADR by Indian companies-

Recent Trends

23

Alumni Speak 26

Highlights International

Business Conference

27

Highlights Samavesh

32

 

Faculty Mentor

Prof.  C.  P.  Joshi  

Editor-in-Chief

Prerna  Makhijani  

Manvinder  K  Sodhi  

Designers

Vishu  Kartik  

Swetaleena  Das  

Did you know

Ankur  Yadav  

Circulation

Swati  Moolchandani  

Shivam  Awasthi  

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e-­‐GlobuzZ   Vol  II  Issue  II  Oct-­‐Dec’11    

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The   Man   Who   re-­‐established   the   vitality   of   the  forbidden  Fruit!    

We  as  management  students  try  to  learn  business  in  the  world,  but  rarely  does  the  world  produce  an  individual,   who   gives   business   so   much   to   learn  from.    

Steve   Jobs,   CEO   of   Apple   Inc.   and   one   of   the  greatest   mastermind   and   innovators   of   all   time,  passed  away  on  6th  October  2011,  at  the  age  of  56,  after  a   long  battle  with  cancer.  His  unsurpassable  contribution   to   personal   technology   and   more  broadly  to  the  innovation  revolution,  has  not  only  left  an   indelible  mark  on  our  society,  but  has  also  made   him   immortal   and   forever   ideated.   He  possessed  great  business  acumen  and  at  the  same  time  despite  his  greatness,  also  taught  us  that  he  is  just   another   man.   His   speeches,   his   philosophies  and   more   informally   his   attire,   all   marked   the  greatness  of  the  man  and  his  humility.  

Jobs   was   a   perfectionist,   attention   to   details   and  minuteness  being  his   forte.  No  wonder,   today  we  so   conveniently   use   the   i-­‐prefixed   devices,   the  most   swanky   hand   and   palm   pieces.   Steve   Jobs  started  his  career  in  1977  with  his  friend  and  Apple  co-­‐founder   Steve  Wozniak,   by   launching   the   first  successful   mass-­‐market   PC-­‐   Apple   II.   There  onwards,   he   bought   and   lead   Pixar   Animation  Studios   till   the  mid   nineties.   The   company   set   an  epitome  of  cutting  edge  technology  that  animation  had  ever  known.  

Technology  was  further  revolutionized  when  Steve  introduced  iPod,  the  ultimate  boon  to  music;  with  the  introduction  of  iPod,  music  aid  like  CDs,  Tapes,  LP  records  and  Walkman,  all  became  a  passé.  

 

The   success   of  Macbook,   iPhone,   iPad   ,   all   recite  the  story  of  the  much  glorified  Apple   Inc.  and  the  man   behind   it.   The   legend   who   miniaturized   the  world  and  brought   it   into  our  palms.  What  would  you  like  to  call  him?    An  Inventor?    An  Innovator?  Maybe  a  blend  of  both!  

Forbes   magazine   laid   down   the   top   ten   lessons  that  Steve  Jobs  Taught  us.  To  emphasize  on  of  one  them,   that   is   quite   relevant   in   terms   of  management   education   is:   To   create   the   future,  you   can’t   do   it   through   focus   groups:   “Even,   the  consumer   today   does   not   know   what   he   wants.  Innovate   for   him   and   give   him   something,   he  would  crave  for”.  The  success  of  iPod,  iPhone  and  iPad  depicts  it  so  perfectly.    

Over  a  million  people  from  all  over  the  world  have  shared   their   memories,   thoughts,   and   feelings  about   Steve.  One   thing   they   all   have   in   common,  including   his   friends,   colleagues   and   owners   of  Apple   products,   is   how   they’ve   been   touched   by  his  passion  and  creativity  

With   the   last   inspiring   words   from   the   legend  himself,  who  shall  remain  alive  in  everyone’s  heart  not  just  for  being  a  technological  revolutionary  but  for  being  “Steve  Jobs”  

“Your   time   is   limited,   so   don't   waste   it   living  someone  else's  life.  Don't  be  trapped  by  dogma  —  which   is   living   with   the   results   of   other   people's  thinking.   Don't   let   the   noise   of   others'   opinions  drown   out   your   own   inner   voice.   And   most  important,   have   the   courage   to   follow  your  heart  and   intuition.   They   somehow   already   know  what  you   truly   want   to   become.   Everything   else   is  secondary.”  

-­‐Nikita  Agarwal  (PGDM-­‐IB  2011-­‐13)    

Obituary:  Steve  Jobs  

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The   signs   of   an   imminent   recession   are   all   around  us.  The  spill  over  from  the  subprime  mortgage  crisis  is   weakening   both   consumer   confidence   and  consumer  spending—much  of  it  on  credit—that  has  been  buoying  the  US  economy.  

The   dismal   state   of   the   economy   is   causing  companies   everywhere   to   reassess   their  marketing  budgets   to   ensure   that   they're   allocating   their  limited   marketing   funds   in   the   most   productive  ways  possible.    

In  many  cases,  this  means  curtailing,  postponing  or  even   eliminating   previously   planned   marketing  expenditures.    

In   other   cases,   companies   are   actually   investing  more   aggressively   in   various   types   of   marketing  programs,   sensing   an   opportunity   to   capitalize   on  the  grim  economic  headlines.  

The   recession   is   also   causing   some   marketers   to  rethink   their   trade   promotions.   Consumer   brand  companies   typically   spend   upwards   of   15%   of  revenue   on   trade   promotions,   which   involve  temporary  price  cuts  to  encourage  reseller  channels  to  reduce  retail  prices  for  consumers.  

 

Taming  the  recession  -­‐Nikunj  Garg  (MMS-­‐B  2011-­‐13)  

For   most   companies,   the   majority   of   funds  originally  earmarked   towards   industry  events  and  tradeshows   has   either   migrated   to   other  marketing  programs  or  simply  been  eliminated.  

While   traditional   advertising   programs   and  industry   trade   events   may   be   on   the   decline   in  terms  of  marketing  investment,  a  number  of  other  channels   and   programs   are   gathering   steam.   A  good   example   is   social   media.   Today   a   growing  number   of   companies   are   deploying   technology-­‐enabled  solutions  for  leveraging  word  of  mouth  as  a  way  to  drive  marketing  improvement.  

By   turning   consumers   into   brand   advocates   and  building   market   awareness   in   an   exponential  manner,   social   media   marketing   can   be   a   cost-­‐effective  way  for  a  company  to  achieve  some  of  its  key  marketing  objectives.  

Companies   are   paying   close   attention   to   online  marketing,   in   general.   This   category   is   broad   in  scope,   encompassing   everything   from   search  engine  marketing  to  Web-­‐based  promotions.  

Mobile  marketing  

 

 Through  a  confluence  of  technologies  and  

standards  related  to  mobile  devices,  including  

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Did  you  know??  Through   a   confluence   of   technologies   and   standards   related   to  mobile  devices,   including   third-­‐generation   (3G)  networks  and  data  packages,   the  mobile   Internet  has  now  reached  a  critical  mass.  As  more   consumer   brands   are   discovering,   the   mobile   Internet   can  now   enable   large-­‐scale   mobile   marketing   activities   capable   of  engaging   consumers   in   unprecedented   (and   largely   affordable)  ways.    

Reassessing  Marketing  Messages  and  Pricing  Tactics  

Companies   have   reassessed   their   marketing   and   advertising  messages   in   the   context   of   their   cash-­‐strapped   buying   audiences  and  modified   these  messages   to   better   resonate   with   consumers  who,  in  many  cases,  have  become  increasingly  risk  averse  and  price  sensitive.  

Based   on   their   demand   forecasts,   companies   are   taking   steps   to  eliminate  poorly  performing  products  and  solutions,   shifting   funds  to  product  lines  that  seem  better  suited  to  weathering  a  recession  and   even   introducing   new   products   and   services   that   meet   the  needs  of  consumers  on  an  austerity  plan.  

To   that   point,   companies   are   also   modifying   their   pricing   tactics,  including   engaging   in   temporary   price   promotions   and   reduced  thresholds   for   quantity   discounts,   in   order   to   achieve   their  marketing  and  sales  objectives.  Some  companies  are  simply  selling  fewer  products  for  the  same  price.  

Companies   should   bear   following   factors   in   mind   when   making  their  marketing  plans.  

1.   Research   the   customer.  Instead  of   cutting   the  market   research  budget,   you   need   to   know   more   than   ever   how   consumers   are  redefining  value  and   responding   to   the   recession.  Consumers   take  more  time  searching  for  durable  goods  and  negotiate  harder  at  the  point   of   sale.   They   are  more  willing   to   postpone  purchases,   trade  down,  or  buy  less.      

2.   Focus   on   family   values.  When   economic   hard   times   loom,   we  tend   to   retreat   to   our   village.   Look   for   cosy   hearth-­‐and-­‐home.  Family   scenes   in   advertising   should   replace   images   of   extreme  sports,  adventure  and  rugged  individualism.  

3.  Maintain  marketing  spending.  This  is  not  the  time  to  cut  

advertising.  It  is  well  documented  that  brands  that  increase    

Treaty of Rome - An international agreement that led to the founding of the European Economic Community on 1 January 1958. It was signed on 25 March 1957 by Belgium, France, Italy, Luxembourg, the Netherlands and West Germany. The word Economic was deleted from the treaty's name by the Maastricht Treaty in 1993, and the treaty was repackaged as the Treaty on the functioning of the European Union on the entry into force of the Treaty of Lisbon in 2009.

Smoot Hawley Tariff Act Tariff Act of 1930, otherwise known as the Smootñ Hawley Tariff was signed into law on June 17, 1930. It raised U.S. tariffs on over 20,000 imported goods to record levels. After the 1929 stock market crash, unemployment never reached double digits in any of the 12 months following that event, peaking at 9 percent, then drifted downwards until it reached 6.3 percent in June 1930. Then the federal government made its first major intervention in the economy with the Smoot-Hawley tariff

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advertising   during   a   recession,   when   competitors  are   cutting   back,   can   improve   market   share   and  return   on   investment   at   lower   cost   than   during  good   economic   times.   Brands   with   deep   pockets  may   be   able   to   negotiate   favourable   advertising  rates  and  lock  them  in  for  several  years.    

4.  Support  distributors.  In  uncertain  times,  no  one  wants   to   tie   up   working   capital   in   excess  inventories.   Early-­‐buy   allowances,   extended  financing   and   generous   return   policies   motivate  distributors   to   stock   your   full   product   line.  However,   now   may   be   the   time   to   drop   your  weaker   distributors   and   upgrade   your   sales   force  by  recruiting  those  sacked  by  other  companies.  

5.   Adjust   pricing   tactics.  Customers   will   be  shopping  around  for  the  best  deals.      

You   do   not   necessarily   have   to   cut   list   prices  but   you   may   need   to   offer   more   temporary  price   promotions,   reduce   thresholds   for  quantity   discounts,   extend   credit   to   long-­‐standing  customers  and  price  smaller  pack  sizes  more   aggressively.   In   tough   times,   price   cuts  attract   more   consumer   support   than  promotions   such   as   sweepstakes   and   mail-­‐in  offers.  

6.   Stress   market   share.   Companies   such   as  Wal-­‐Mart   and   Southwest   Airlines,   with   strong  positions   and   the   most   productive   cost  structures  in  their  industries,  can  expect  to  gain  market   share.   Other   companies   with   healthy  balance   sheets   can   do   so   by   acquiring   weak  competitors.  

In   the   end,   companies   have   no   choice   but   to  strive   for   higher   levels   of   efficiency   and  effectiveness   across   all   aspects   of   their  marketing  operations  in  the  face  of  persistently  weak  spending  by  consumers  and  businesses.  

“ By turning consumers into brand advocates , soc ial media marketing can be a cost-effect ive way for a company to achieve some of its key

marketing object ives . “

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e-­‐GlobuzZ   Vol  II  Issue  II  Oct-­‐Dec’11            

Electric-­‐Car  Industry  –  The  road  ahead                      -­‐Sahil  Patel  (PGDM-­‐IB  2011-­‐13)  

Demand   for   Crude   Oil   is   increasing   along   with   the  number  of  Cars  on  road  making  any  economy  highly  dependent  on  Foreign  Oil.  Thus,  today,  all  the  major  economies  want   to   shift   their   transportation   sector  from  internal  combustion  engine  (ICE)-­‐based  vehicles  to  fully  electric  vehicles.  Now,  we  will  see  how  some  major  economies  of  the  world  have  taken  a  few  but  vital  steps  in  this  direction.  

US  

The  American   transportation   industry   today   faces   a  perfect   storm   of   economic,   geopolitical,   and  environmental   concerns   that   threatens   its   future.  The   decline   of   the   US   automobile   industry,   the  country’s   increasing   dependence   on   foreign   oil  imports,   and   global   warming   have   spurred   the  Obama   Administration   to   publicly   commit   the  country   to   developing   alternative   transportation  methods  and  alternative  energy  sources  as  a  way  of  combating   these   problems   and   setting   a   new   path  for   the   US   transportation   sector   and   economy   as   a  whole.  

The  U.S.  government  in  2008  began  to  talk  about  the  energy   crisis   in   earnest   in   response   to   both  skyrocketing   gasoline   prices   and   a   national   mood  that   favoured   decreasing   the   U.S.’s   dependence   on  foreign   oil.  When   President   Barack   Obama   entered  office  in  2009,  he  made  energy  independence  one  of  his   core   issues,   and   his   administration   allocated  billions   of   dollars   to   promote   electric   vehicle  manufacturing   and   development   of   advanced  batteries  for  those  vehicles.  

China  

The   Chinese   government,   in   2008,   wanted   to   turn  the  country  into  a  global  leader  in  hybrid  and  electric  cars  within   three   years.  Within   that   period,   each  of  the   country’s   passenger   vehicle-­‐makers   would   be  required   to   have   a   licensed   new   energy   vehicle   on  the  market.  Today,  China  wants  to  hit  battery  

 

 

capacity  that  will  be  equal  to  1  million  units  of  battery-­‐powered  automobiles   in  operation.  By  achieving   this,   they   will   also   boost   their   own  battery-­‐export   opportunities.   Moreover,  Municipal   governments   have   offered   up   to  $8,800   in   subsidies   to   taxi   fleets   and   local  governments   for   hybrid   and   all-­‐electric  vehicles.    

Rest  of  the  World  

Governments   from  rest  of   the  world   too  have  shown   keen   interest   in   building   Electric-­‐Car  Industry.   In   Israel,   for   example,   the  government   is   working   with   Silicon   Valley  start-­‐up  “Project  Better  Place”  and  established  car  companies  Renault  and  Nissan  to  bring  the  electric   car   to   Israel,   and   has   committed   to  offer   substantial   tax   incentives   to   consumers  who  would  buy  electric  cars.  Denmark  has  also  worked   with   Renault   and   Nissan,   and   with  “Project  Better  Place”,  to  build  a  country-­‐wide  electric   car   network   with   20,000   recharging  stations   powered   by   wind   turbines.   In   Japan,  has   pledged   to   install   power   outlets  throughout   public   areas   in   certain   cities   and  towns,   and   has   planned   to   encourage   private  companies   to   give   discounts   on   loans,  insurance  and  parking  to  electric  car  owners.  

 

 

 

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All  the  countries  discussed  above  are  encouraging  the  Electric  Car  Industry   not   only   to   avoid   becoming   energy   dependent   on   a  foreign   country   but   also   to   keep   their   carbon   footprint   under  check.  

Lessons  for  India  

In   light   of   this   state   of   affairs   of   the   emerging   global   electric   car  industry,  when  it  comes  to  India,  the  account  is  almost  NIL.  Though  in   India,   there  are  a   lot  of   issues   that  doubt   the   feasibility  of   the  electric   car   industry,   we   can’t   just   keep   quiet.   Major   incumbent  automakers,   such   as   Nissan   and   Renault,   have   secured   internal  access   to   critical   new   battery   technology   as   well   as   cooperative  agreements   with   national,   regional   and   local   governments   in  different   parts   of   the   world.   And   now,   it’s   time   for   the   Indian  Government  to  encourage  such  private  Automobile  Manufacturers  to   invest   into   Electric-­‐Car   Industry   to   gain   the   dual   merits  associated  to  it.  

Did  you  know??  

Chicago Board of Trade (CBOT).

The CBOT, established in 1848, is the world's oldest derivatives (futures and futures-options) exchange. Futures and options on agricultural (wheat, corn, oats, etc.), financial (U.S. Treasury bonds and notes, etc.), and index (Dow Jones Industrial Average) instruments trade on the CBOT.

German Customs Union One of the first economic blocs was the German Customs Union(Zollverein) initiated in 1834, formed on the basis of the German Confederation and subsequently German Empire from 1871. Surges of trade bloc formation were seen in the 1960s and 1970s, as well as in the 1990s after the collapse of Communism. By 1997, more than 50% of all world commerce was conducted under the auspices of regional trade blocs

________________________  

“Today al l the major economies want to shift their transportation sector from internal

combustion engine (ICE)-based vehic les to ful ly e lectr ic vehic les . “

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A  NEW  CHAPTER  IN  INDO-­‐IRAN  TIES    

-­‐Pratichi  Swain  (PGDM-­‐IB  2011-­‐13)  

meant  Moscow  influenced  India’s  foreign  policy.  The  Islamic  revolution  in  1979  saw  the  ouster  of  the   US   backed   Shah   Dynasty   rule   and   more  importantly   brought   India   and   the   new  theocratic   government   closer.   There  have  been  many  high   level   visits   from  both   sides  with   the  highlight  being  President  Mohammad  Khatami’s  visit  to  India  in  2003,  when  he  was  also  the  Chief  Guest  at  the  Republic  Day  function.  But  in  recent  years   it   has   been   a   seesaw   relationship   with  Iran.   India’s   vote   against   Iran’s   alleged   nuclear  weapons  programme  in  IAEA  in  2005  and  also  in  the  United  Nations  Security  Council  in  early  2011  led  to  new   lows   in  bilateral   ties.  Many  believed  that   the   vote   against   Iran   at   IAEA  was   coerced  by   USA   in   lieu   of   the   lucrative   civilian   nuclear  deal   for   India.   This   plan   of   action   backfired   for  India   mainly   because   of   the   recent   nuclear  tragedy   in   Japan,   leading  to  wide  scale  protests  by   locals   at   the   site   of   new   nuclear   plants   in  India  that  forced  the  government  to  go  slow  on  nuclear  energy.    

The   Wikileaks   recently   revealed   that   Indian  Prime   Minister   Dr.   Manmohan   Singh   had  rejected  previous  requests  either   to  visit  Tehran  or   for   Iranian  President  Mahmoud  Ahmadinejad  to   visit   India   as   the   United   Progressive   Alliance  government  was   anxious  not   to   ruffle  American  feathers   at   the   height   of   the   U.S.-­‐led   campaign  against   Iran   over   its   nuclear   programme.   So  when   Dr.   Singh   met   the   Iran   President   on   the  sidelines  of  his  visit  to  the  UN  in  September  this  year  and  accepted  his  invitation  to  visit  Tehran,  it  raised   a   few   eyebrows   indicating   a   substantial  shift   in   India’s   foreign   policy.   The   cause   of   the  shift   can   be   basically   attributed   to   a   host   of  various   reasons,   none   more   important   than  regional   stability   and   the   need   to   have   a  dependable   source   of   fuel   to   meet   the   rising  energy   demand.   India   and   Iran   did   not   enjoy   a  great   relationship   till   the   late  1970’s  mainly  due  to  the  Cold  War.  The  Shah  Dynasty  regime  in  Iran  was  backed  by  Washington  and  India’s  proclivity  to  the  erstwhile  Soviet  Union  during  those  days    

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  Also,   the   dependence   on   import   of   nuclear   fuel  from   some   reluctant   member   countries   of  Nuclear   Suppliers   Group   like   Australia   and   New  Zealand  does  not  augur  well  for  India.  The  Indian  Government  has  by  now  realized  that  the  aim  of  replacing   hydrocarbons   with   nuclear   energy   to  meet   the   energy   requirements   is   still   a   distant  dream   and   India   has   again   fallen   back   to   the  traditional   suppliers   of   hydrocarbons.   Thus,   this  gesture  by  the  Indian  PM  can  be  seen  as  a  way  to  woo  Iran  for  India’s  greater  gain.    India’s  trade  volume  with  Iran  is  not  as  significant  compared   with   USA,   EU   and   China.   Iran  accounted   for   around   1.1%   of   India’s   total  exports   and   3%   of   imports   in   2010-­‐11.   India’s  exports   to   Iran   include  petroleum  products,   rice,  machinery   &   instruments,   manufactures   of  metals,   primary   and   semi   finished   iron   &   steel,  pharmaceuticals,   chemicals,   processed   minerals,  manmade   yarn  &   fabrics,   tea,   chemicals,   rubber  manufactured   products,   etc.   But   what   is  noteworthy  is  that  almost  the  entire  import  from  Iran   is   hydrocarbon.     As   per   the   latest   report   of  the   Ministry   of   Commerce,   petroleum   alone  contributes   around   a   quarter   of   India’s   total  imports.  Iran  is  the  second  largest  exporter  of  oil  and  natural  gas  to  India  after  Saudi  Arabia.  Iran’s  contribution   has   decreased   from   nearly   20  percent   of   India’s   total   petroleum   imports   to  around   12   percent   in   last   2   years.   This   can   be  owed   to   the   stringent   restrictions   imposed   by  USA  and  EU  even  though  Iran’s  petroleum  sector  has  been  kept  out  of  UN  sanctions.      India’s   policymakers   are   systematically   looking  for  the  widest  possible  set  of  alternatives  to  meet  their   growing   energy   needs.   India   has   huge   coal  reserves,   but   oil   and   gas   reserves   are   modest.  Moreover   attempts   to   increase   nuclear   power  production   are   facing   humongous   hurdles  indicating  that  there  would  be  a  greater          

dependency   on   oil   and   gas.   Presently   domestic  resources  supply  70%  of  India’s  energy  needs,  but  as   consumption   rises,   dependence   on   foreign  sources  would   increase  further.  Recent  discovery  of   natural   gas   in   India  won’t   be   enough   to   keep  pace   with   the   growing   requirement   and   this   is  where   Iran   can   be   more   than   a   normal   trade  partner  to   India.   Iran   is  OPEC’s  second  largest  oil  producer   and   has   10   percent   of   the   world’s  proven   oil   reserves.   It   is   also   the   second   largest  gas   reserves   that   are   about   16   percent   of   the  world’s   proven   gas   reserves.   Iran’s   current  production  of  gas  is  very  low  in  comparison  to  the  reserves   it   possesses   as   the   gas   fields   are   yet   to  be   tapped,   giving   Indian   companies   an  opportunity   to   reap   the   benefits   by   investing   in  the   Iranian  gas   sector.  With   such  prospects   lying  ahead,  Dr  Manmohan  Singh’s  visit   to  Tehran  will  act  as  a  catalyst  to  improve  bilateral  trade.    

Along  with  energy  dependence,  one  more   factor  that   drives   India   to   have   a   strong   and   vibrant  relationship   with   Iran   is   regional   stability.   India  can   also   use   Iran   for   an   easier   route   to   access  these  parts  of  the  world  not  only  for  trade  but  for  military   purpose   as  well.   Add   to   it   the   huge   gas  reserves   discovered   in   Central   Asia   which   gives  India   all   the  more   reasons   for   stronger   ties.   The  development   of   Chabahar   Port   on   the   south-­‐eastern  shore  of  Iran  is  being  done  by  India  as  it  is  the  nearest  point  to  Iran  from  its  own  coastline.  It  can  be  seen  as  a  giant   step   towards  making   Iran  an  important  trade  partner.  Iran  can  also  hope  to  get   Indian   investments   in   Iran’s   untapped   gas  sector.   Strong   bilateral   ties   can   also   be   used   to  reap  mutual  benefits  in  multilateral  organizations  like  WTO  and  Organisation  of   Islamic  Conference  (OIC).With  so  much  at  stake,  PM  Singh’s  proposed  visit   to   Iran   would   be   closely   followed   by   many  agencies   and   governments   across   the   world.   It  definitely   promises   to   open   a   new   chapter   in  Indo-­‐Iran  ties.            

 

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Islamic  Banking    

-­‐Shefali  Shah  (PGDM-­‐IB  2011-­‐13)  

Modern  banking  was  introduced  in  the  19th  century  in   the   Muslim   countries.   At   this   time   the   Muslim  countries  were  politically  and  economically  not  very  stable   and   thus   major   banks   set   up   only   in  commercial   capitals   of   these   countries.   The  business   of   these  modern   banks  was   restricted   to  export   and   import   financing   and   thus  not   catering  to   the   local   masses.   The   local   trading   community  avoided   the   “foreign”   banks   both   for   nationalistic  as   well   as   religious   reasons.   As   time   went   by,   it  became  difficult  to  not  make  use  of  the  commercial  banks.  Their  only  involvement  would  be  in  terms  of  current  accounts  or  money  transfers  as  borrowings  from  or  deposits   in   the  bank  were   strictly  avoided  so   as   to   keep   away   from   interest,   which   was  prohibited  by  the  Islamic  religion.  

The  practice  of  these  Muslim  countries  was  to  have  interest   free  banking,  as   it  was   in  accordance  with  the  principles  of  the  Shariah  (Islamic  rulings)  and  its  practical   application   through   the   development   of  Islamic   economies.   Islamic   banking   has   the   same  purpose   as   conventional   banking,   except   that   it  operates   in   accordance   with   the   rules   of   Shariah.  Shariah   prohibits   the   payment   or   acceptance   of  interest  charge  for  lending  and  accepting  money,  as  well  as   carrying  out   trade  and  other  activities   that  provide  goods  or  services  considered  contrary  to  its  principles.   The   main   source   of   the   Shariah   is   the  Quran   and   the   recorded   sayings   and   actions   of  Prophet   Muhammad   the   Hadith.   Many   of   these  principles  upon  which   Islamic  banking   is  based  are  commonly   accepted   all   over   the   world,   for  centuries  rather  than  decades.  

It   is   evident   that   Islamic   Banking   was  predominantly  in  the  Muslim  world  through    

 

 

the   practiced  Middle   Ages,   fostering   trade   and  business  activities.  The  origin  of  modern  Islamic  banks   can   be   traced   back   to   the   very   birth   of  Islam   when   the   Prophet   himself   acted   as   an  agent   for   his  wife’s   trading   operations   and   the  concept  of   interest   found  very   little  application  in  day-­‐to-­‐day  transactions.  

Islamic  Banks  in  the  20th  Century  

In  the  1960’s,  Muslim  thinkers  began  to  explore  ways   to   organize   commercial   banking   on   the  principles  of  Islam.  The  first  Islamic  interest-­‐free  bank  came  into  being  in  Egypt  in  Mit  Ghamr,   in  1963.  Mit  Ghamr  was  a  rural  area  where  people  followed   Islam   and   thus   did   not   place   their  savings   in   any   bank,   knowing   that   interest  was  forbidden  in  Islam.    

This   project   was   successful   as   the   deposits  increased  in  the  period  between  1963-­‐1966.  The  bank  was  cautious  and  had  rejected  about  60%  of  the  loan  applications  and  the  default  ratio  of  non-­‐payment  was  zero.  

 

 

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But   the   project   was   eventually   abandoned   for  political   reasons,   but   it   showed   that   commercial  banking  can  be  organized  on  an  interest-­‐free  basis  also.  

Deposit  Accounts  

All   Islamic   banks   have   three   kinds   of   deposit  accounts:  Current,  Savings  and  Investment.  

Current   Account:   Current   or   demand   deposit  accounts   are   virtually   the   same   as   in   all  conventional  banks.  A  deposit  is  guaranteed.  

Savings   Account:   Savings   deposit   accounts  operate   in   different   ways.   In   some   banks  depositors   allow   banks   to   use   their   money   but  they  obtain  a  guarantee  of  getting  the  full  amount  back  from  the  bank.  Banks  adopt  several  methods  of  inducing  their  clients  to  deposit  with  them,  but  no   profit   is   promised.   In   others,   saving   accounts  are   treated  as   investment  accounts  but  with   less  stringent   conditions   as   to   withdrawals   and  minimum   balance.   Capital   is   not   guaranteed   but  the   banks   take   care   to   invest   money   from   such  accounts   in   relatively   risk   free   short-­‐term  projects.  As   such   lower  profit   rates  are  expected  and   that   too   only   on   a   portion   of   the   average  minimum  balance  on  the  grounds  that  a  high  level  of  reserves  needs  to  be  kept  at  all  times  to  meet  withdrawal  demands.  

 

Source:  http://www.islamic-­‐banking.com  

Investment   Account:   Investment   deposits   are  accepted   for   a   fixed   or   unlimited   period   of   time  and   the   investors   agree   in   advance   to   share   the  profit  (or  loss)  in  a  given  proportion  with  the  bank.  Capital  is  not  guaranteed.  

Islamic   banking   is   a   very   young   concept   and   has  been   accepted   not   only   in   the   Muslim   countries  but   also   in   many   non-­‐Muslim   countries.   Despite  the   successful   acceptance   there   are   problems.  These   problems   are   mainly   in   the   area   of  financing.  

With  only  minor  changes  in  their  practices,  Islamic  banks   can   get   rid   of   all   their   cumbersome,  burdensome   and   sometimes   doubtful   forms   of  financing   and   offer   a   clean   and   efficient   interest-­‐free   banking.   All   the   necessary   ingredients   are  already  there.  The  modified  system  will  make  use  of   only   two   forms   of   financing   -­‐-­‐   loans   with   a  service   charge   and   participatory   financing   -­‐-­‐   both  of  which   are   fully   accepted   by   all  Muslim  writers  on  the  subject.  

Such   a   system   will   offer   an   effective   banking  system  where   Islamic   banking   is   obligatory   and   a  powerful   alternative   to   conventional   banking  where   both   co-­‐exist.   Additionally,   such   a   system  will  have  no  problem  in  obtaining  authorization  to  operate  in  non-­‐Muslim  countries.  

Participatory   financing   is   a   unique   feature   of  Islamic   banking,   and   can   offer   responsible  financing   to   socially   and   economically   relevant  development  projects.  This  is  an  additional  service  Islamic  banks  offer,  over  and  above  the  traditional  services   provided   by   conventional   commercial  banks.  

 

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Battling  the  skies  –  The  success  of  AirAsia    

-­‐Prerna  Makhijani(PGDM  IB  2011-­‐13)    

 

 

 

 

 

 

 

 

Kingfisher   airlines   just   got   a   taste   of   the   storm  brewing   up   in   the   Indian   aviation   skies   recently.  Their   complains   range   from   exorbitant   jet-­‐fuel  taxes,  or  denial  to  buy  its  fuel  elsewhere  for  less  to  the   ban   on   foreign   airlines   investing   in   India's  aviation   industry.   Kingfisher   is   looking   to  restructure  the  company's  US$1.3  billion  debt  load  with  the  support  of  a  strategic  investor.    

Well  even   if  all   the  above  problems  for  Kingfisher  airlines  are  resolved  there  is  a  lot  they  could  learn  from  their  Malaysian  distant  cousin  –  AirAsia.  

To  begin  with,  AirAsia  has  the  world’s   lowest  unit  cost  of  US$  0.023  per  available  seat  kilometer  (the  figure  being  50%  higher  for  Indian  budget  carriers)  and  a  passenger  break-­‐even  load  factor  of  52%.   It  has  hedged  100%  of   its   fuel   requirements   for   the  next   three   years,   achieves   an   aircraft   turnaround  time  of   25  minutes,   has   a   crew  productivity   level  that  is  triple  that  of  Malaysia  Airlines  and  achieves  an   average   aircraft   utilization   rate   of   13   hours   a  day  for  domestic  and  17-­‐18  hours  a  day  for  its  long  haul  flights.  

 

Undoubtedly,   this  makes  AirAsia   the   largest   low-­‐fare   no-­‐frills   airline   in   Asia,  with   operation   in   25  countries  and  more  than  400  destinations.  

The  Growth  Story  

Tony   Fernandes,   CEO   of   AirAsia   bought   the  company   for   a   token   sum   of   one   ringgit  equivalent   to  US$  0.26   at   that   time  with  US$  11  million   worth   of   debts   in   2001.   Within   a   year,  Tony   turned   the   fortune   of   the   airlines   by  launching   new   routes   from   its   hub   and   at  extremely   low   promotional   prices.   Rest   is   just  history.  

AirAsia’s   business   model   is   very   similar   to  Southwest’s  model  of  quick  turnarounds  and  low-­‐cost   fares.   This   has   been   seen   as   a   “Blue  Ocean  Strategy”  by  industry  experts.  Blue  Ocean  strategy  is   all   about   the   high   growth   and   profits   an  organization   can   generate   by   creating   new  demand   in   an   uncontested   market   space,   or   a  "Blue   Ocean",   than   by   competing   head-­‐to-­‐head  with   other   suppliers   for   known   customers   in   an  existing   industry.  This   is  exactly  what  AirAsia  has  done   for   itself,   as   they   have   created   Asian  customers   for  whom   transportation  need  not  be  an   exotic   experience.   With   the   world   coming  closer,   people  want   to   explore   the  world.  Asians  particularly   want   to   eat,   shop   and   travel.   This   is  exactly  what   they   are  offered  by  AirAsia;   budget  travel  and  lodging.    

As  for  the  promoter  of  the  company,  Tony,  he  has  his   game   in   place   as   he   talks   about   his   strategy.  The   company   plans   to   be   the   largest   player   in  low-­‐cost  category  on  home  turf  and  then  go  on  to  expand   in   ASEAN.   With   its   long   distance   carrier  AirAsiaX,   it   seems   to   be   already   eating   into  China’s  and  India’s  market  share.  

 

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AirAsia's  LCC  model  is  borrowed  from  Ryanair  and  like   the   Dublin-­‐based   airline,   AirAsia   too   has   an  "ancillary   income"   component   in   its   earnings.   So  only   7   kg   hand   baggage   is   free   and   the   extra  charge   starts   at   US$   10   for   up   to   15   kg.   A  preferred   seat   comes   for   an   extra   charge.  Ancillary   income  earned  per  passenger  works  out  to  US$  1.2.  Advantages  for  passengers  are  no  fuel  surcharge   (until   May   2011)   and   a   30-­‐40   %  discount  on  meal  coupons,  baggage  charges,  etc  if  paid  online  while  booking.  

The   company   also   does   aggressive   branding  exercises  and  public  relations.  They  have  invested  a  lot  of  money  in  Manchester  United  football  club  and   motor   racing   team   Williams.   The   company  believes   in   the   long   term   return  of   branding   and  plans  to  continue  to  do  so  in  future  as  well.  

The  Future  for  AirAsia  

AirAsiaX,  the  long-­‐haul  budget  carrier  of  the  group  now   has   expansion   plans   for   the   Indian   and  Chinese  skies.    

AirAsia  entered  the   Indian  market  by   launching  a  daily   Airbus   A-­‐330   flight   from   Delhi   to   Kuala  Lumpur   at   a   basic   fare   of,   hold   your   breath,   just  Re   1   for   two   days   (excluding   taxes   and   fuel  surcharges).  It  has  embarked  on  a  carpet-­‐bombing  strategy  in  India  since  then.  Its  costs  are  far  lower  than  any  of  the  Indian  low-­‐cost  carriers.  

They   have   this   cost   advantage   because   they  employ  just  68  people  per  aircraft,  which  is  again  amongst  the  lowest  in  the  world.  The  cabin  crew  often  multitasks   to   clean   the  aircraft   and  handle  the   boarding.   AirAsia   is   increasingly   using   wide-­‐bodied   aircraft  which  offer  more   seats   and  burn  less  fuel  than  narrow-­‐bodied  aircraft  -­‐  the  current  favourite   of   Indian   carriers.   It   runs   its   own  academy  to  train  pilots,  unlike  Indian  carriers  who  poach   from   each   other   and   drive   up   salaries   to  exorbitant  levels  in  the  bargain.  

The   company   also   plans   to   keep   the   budget  traveler   happy,   by   offering   Airbus   A-­‐330   flights  from  Delhi  and  Mumbai,  12  premium  class   seats  with  flat  beds,  but  the  fares  are  60  to  70  per  cent  lower  than  business  class  of  a  full-­‐service  carrier.    

For  future,  AirAsia  plans  to  connect  smaller  cities  and  towns  in  India  by  leveraging  on  under-­‐utilized  airports   and  under-­‐served   routes   in   the   country.  They  believe   in  a  volume-­‐led  business  and  aspire  to   play   the   game   to   perfection   with   27   million  passengers  aboard  this  year.    

 

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Africa  -­‐  Continent  in  Focus  -­‐Kaustav  Ghosh  (PGDM-­‐IB  2011-­‐13)  

 

 

“KE  NAKO”  –  IT  IS  TIME  

Rewind  for  a  few  seconds  to  the  good  old  days  of  90’s   and   early   2000   -­‐the   time   when   Discovery  channel   used   to   be   narrated   in   English.   A  documentary   on   Africa  will   generally   conjure   one  common   image   in   everyone’s   minds   –   a   huge  barren   and   parched   land,   a   grassland   visible   far  away   in   the  horizon,   a   cheetah   trying   to   catch   its  prey  or   a  herd  of  wild  African  elephants   trying   to  cross   a   river.   Basically   the   words   “Africa”   and  “Forest  Safari”  were  spot-­‐on  synonymous.  All   that  the  word  Africa  meant  was  wild  animals,   safari  or  the  Sahara.  As  far  as  politics  was  concerned,  Africa  was  associated  JUST  with  bloody  civil  wars,  pirates  (read  Somalia)  –  a  view  shared  not  just  by  the  kids  but  also  by  most  of   the  adults  outside  Africa.  The  only   positive   thing   most   would   recall   knowing  about  Africa,   just  10  years  back,  would  be  Nelson  Mandela  or  sometimes,  Kofi  Annan.  

But   contrast   these   with   the   following  information/perception  about  present  Africa.  

1) Africa  has  80%  to  90%  of  the  world’s  chromium  and  platinum  deposits.  

 

2) Africa   possesses   40%   of   world’s   gold   ore  deposits.  

3) FDI  in  Africa  has  increased  from  $9  billion  in  2000  to  $16  billion  in  2008.  

4) Ivory  Coast  is  the  world’s  largest  producer  of  cocoa.    

5) Africa’s   collective   GDP   in   2008   was   1.6  trillion   dollars,   roughly   equal   to   Brazil   or  Russia’s  

6) 10%  of  world’s  oil  reserves  are  in  Africa  

Yes,  Africa  has  come  a  long  way  from  being  just  a  nation  of  wild  animals  and  place  infested  with  civil   wars.   In   the   past   decade,   growth   in   Africa  has   invited  much   attention   by   researchers   and  global   leaders   all   around   the  world.   In   a   rather  eye-­‐opening   report   released   by  Mckinsey  MGI,  over  the  past  decade,  Africa’s  real  GDP  grew  by  4.7%   a   year,   on   average—twice   the   pace   of   its  growth   in   the   1980s   and   1990s.   The   surge   cut  across   nations   and   sectors.   The   continent   is  among   the   fastest-­‐expanding   economic   regions  today.   In   fact,  Africa  and  Asia   (excluding   Japan)  were   the   only   continents   that   grew   during   the  recent   global   recession.   Though  Africa’s   growth  rate   slowed   to   2%   in   2009,   it   bounced   back   to  nearly   5%   in   2010,   and   in   2011   it   is   likely   to  touch  5.2%.  

So,  is  this  growth  a  one-­‐off  case  or  does  it  have  any   authenticity   for   sustainability?   After   all,   in  the   1970’s   when   there   was   an   oil   boom,   the  economy   did   well.   After   the   oil   prices   went  down,  Africa  was  yet  again  back  in  doldrums!!  

But   this   time   around,   internal   and   not   just  external  (contrary  to  earlier  time)  factors  are    

 

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driving  the  growth  potential  of  Africa.  Increase  in  oil  prices,   from   20$   a   barrel   to   $150   in   2010   and   an  increase   in   commodity   prices   (gold,   platinum,  minerals,   grains   and   other   raw   materials)   has  helped   in   boosting   exports   and   the   economy   of  Africa.   But   natural   resources   have   contributed   to  just  24%  of  the  growth  from  2000  to  2008.  Majority  of   the   growth  has   come   from  wholesale   and   retail  trade,   transportation,   telecommunication   and  manufacturing.   This   has   happened   because   of  various   factors.  Many  African   countries   like  Angola  and  Mozambique,  have  tried  to  bring  an  end  to  the  deadly  civil  wars  creating  the  much  needed  political  stability   important   for   growth.   The   number   of  serious  conflicts   in  Africa  declined  from  an  average  of   4.8   a   year   in   1990’s   to   2.6   in   2000’s.   Also,   the  governments   have   tried   to   strengthen   the   fiscal  condition   of   economies   by   bringing   down   inflation  (21%   to   8%)   and   reducing  budget   deficits   (4.8%   to  1.9%  of  GDP)  and  foreign  debt  (83%  of  GDP  to  58%).  This   along   with   greater   disinvestment   in   PSU’s,  reduction   of   trade   barriers   and   corporate   taxes,  strengthened   regulatory   and   legal   systems   has  increased   investor   confidence   in   the  continent  and  helped   leverage   greater   economies   of   scale   to  improve  overall  competitiveness.    

Economically,   Africa   can’t   be   understood   as   a  whole.   Different   regions   have   differential   growth  patterns.   African   countries   can   be   divided   into  various   clusters   based   on   their   economic   prowess.  The   first   is   diversified   economies   which   consist   of  the   most   advanced   economies   like   Egypt  (discounting   the   negative   impact   on   its   economy  due   to   Jasmine  Revolution),  Morocco,   South  Africa  and   Tunisia.   They   are   characterised   by   relatively  high   per   capita   incomes   and   stable   GDP   growth.  These   economies   have   established   manufacturing  and   services   industry,   services   having   contributed  almost  70%  of  the  GDP  growth  of  these  regions  over  past  decade.  

 

 

They   are   Africa’s   biggest   consumer   markets   and  hence   are   ideal   places   for   consumer-­‐facing  businesses  like  retail,  telecom  and  banking  to  base  their  operations.  Walmart  struck  a  $2.4  billion  deal  to   pick   up   a   51%   stake   in   one   of   South   Africa’s  largest  retailers,  Massmart,  which  has  stores  in  13  other  African  countries.  The  second  type  is  the  oil  exporters   which   unsurprisingly   have   the   highest  per  capita  incomes  in  lieu  of  their  oil  reserves,  but  are   less   diversified.   Countries   like  Angola,  Nigeria  and  Algeria  have   relatively   less  developed  service  industry.   Political   instability   is   a   prime   source   of  concern   in   these   regions.   The   third   type   is   the  transition   economies   like   Ghana,   Kenya   and  Uganda   have   lower   per   capita   incomes   and   are  agricultural   based   economies.   The   penetration   of  banking,   telecom   and   modern   retailing   is   much  lower   than   it   is   in   the   diversified   economies,   but  that  offers  attractive  opportunities.  The  last  type  is  the   pre-­‐transition   economies  which   are   the   poor  economies  with  annual  per  capita  GDP  of  $350  on  average.  Congo,  Ethiopia  and  Mali  lack  basics  such  as   stable   government,   strong   public   institutions  and  sustainable  agricultural  development.    

Opportunities:  

Africa’s   economic   growth   is   creating   significant  business   opportunities.   But   these   are   often  overlooked  by  global  companies.  If  it  maintains  its  long-­‐struggled   political   and   macro-­‐economic  stability,   and   if   the   governments   there   continue  their   pro-­‐business   attitude,   four   groups   of  industries   could   typically   emerge   significantly.  These   are   consumer-­‐facing   industries,   resources,  agriculture  and  infrastructure.  Mckinsey  estimates  that  these  industries  will  have  a  combined  GDP  of  2.6  trillion  dollars  in  revenue  annually  by  2020.    

 

 

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Africa   is   already   one   of   the   most   dynamic  consumer   markets.   Many   global   companies   are  expanding   in   Africa   –   Standard   Chartered   has  presence   in  14  countries,  Unilever  operates   in  21  African  nations.    

Domestic  players  like  Ecobank,  MTN,  Shoprite  and  UBA   also   have   pan-­‐African   operations.   Mckinsey  has   estimated   that   Africa’s   consumers  will   spend  $1.4   trillion   in   2020   (assuming   the   continent  grows  by  5%  a  year).  As   incomes  rise  and  Africa’s  consuming   households   rise   in   number,   spending  patternwill   shift   from   consumption   of   food   and  beverages   to   retail   banking,   telecom,   education,  healthcare,  housing  and  other  goods  and  services.  The   opportunities   will   emerge   essentially   in   the  diversified  economies,  oil  exporters  and  transition  economies.   By   2020,   cities   like   Alexandria,   Cairo,  Cape   Town,   Johannesburg   and   Lagos   will   each  have   consumer   spending   equivalent   to   that   of  Bombay   and   New   Delhi   (>$25   bn).   Cities   like  Casablanca,   Durban,   Khartoum,   Pretoria   will   be  the   next   largest   markets   with   household  consumption   of   each   between   $15   billion   to   $25  billion.  

 

 

Agriculture   productivity   remains   largely  untapped   in   Africa.   The   continent   has   60%   of  world’s   total   uncultivable   arable   land.   If   it  harnesses   cultivable   land   like   Brazil   did,   it   can  increase  production  by  a  significant  proportion.  Also   HYV   (high   yielding   varieties)   of   crops   are  less  abundant  in  Africa.  Most  of  the  production  is   of   lower-­‐value   crops   such   as   bulk   cereals.   If  Africa  were  to  improve  on  these  fronts,  a  green  revolution   is   almost   necessary.   Such   a  phenomenon,   also   called   as   breadbasket  approach,   will   fuel   the   growth   of   upstream  input  markets   (fertilizers)   from   $8   bn   today   to  $35  bn  in  2030.  Downstream  markets,  especially  vegetable  and  fruit  processing  could  grow  even  faster,   from   $40   bn   to   as   much   as   $240bn.  Biofuel   production   like   ethanol   could   be  especially   important   for   Africa’s   inland   oil  importing   countries,   as   a   substitute   for  increasingly   expensive  oil.   Africa   could  become  a  major  supplier  of  biofuel  to  Europe.  

Africa   was   always   strong   in   resources.   It   has  been   driving   its   exports   on   the   basis   of   its  abundance  of  minerals,  oil  and  gas,  iron  ore  and  coal.  It  would  continue  to  grow  on  these  fronts,  especially   iron-­‐ore   and   oil.   Increasing   no   of  global   players   (China,   Australia   etc)   are  investing   in   the   resource  extraction  business   in  Africa.   In   2008,   China   National   Oil   Company  struck  a  $2.7  bn  deal  for  deepwater  oil  rights  in  Nigeria.  Similar  investments  have  been  made  in  Angola  by  China.  ArcelorMittal  has  also  invested  in   a   $2.2   bn   project   of   iron   ore   extraction   in  Senegal.   Quite   evidently,   mining   and   EPNG  business  in  Africa  will  offer   lucrative  benefits   in  the  days  to  come.  

An   important   key   to   Africa’s   future   economic  growth   in   all   sectors   is   its   growth   in   quantity  and  quality  of  infrastructure.  

 

 

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Huge   investments   are   required   to   achieve   this.  Even   after   efforts   put   by   government,   an  investment   of   $118bn   a   year   is   required   to  address   the  backlog   to   keep  pace  with  economic  growth.   This   gap   offers   a   huge   opportunity   for  banking   institutions   across   world   to   offer  corporate  loans  to  African  nations.  Since  these  will  be  secured  by  African  government,  the  NPA  status  of   these   loans  would  be   low.  Also   there’s  a  huge  potential   for   growth   of   telecom   industry   in   the  region.   Investment   in   telecom   has   been   high   in  the   region.   This   is   evident   from   Bharti’s   $10.7bn  acquisition  of  Kuwait  based  Zain  Telecom  –  a  pan  African  telecom  player.  

 

 

However,   tapping   Africa   as   the   next   future  market   depends   not   just   upon   Africa’s  permeable  market  conditions  but  also  about  the  right   strategies   adopted   by   western   and   Asian  MNCs.   A   right   entry   strategy,   holistic  understanding   of   traditional   distribution  network  of  Africa,  training  the  people  with  right  skill   sets   and   the   right   PR   exercise   for   cutting  through   the   bureaucratic   processes   of   Africa   is  equally,   if   not   less,   important   in   determining  potential  success  in  Africa.  

Africa   holds   the   same   potential   that   China   did  twenty   years   ago.   A   large   rural   population   is  moving   to   the   cities,   landing   jobs   with   higher  incomes,   and   starting   to   enjoy   discretionary  spending.  Demand  is  growing,  and  foreign  direct  investment  has  soared.  Just  as  investing  in  China  poses   some   political   risk,   so   too   does   doing  business   in   Africa.   Companies   must   think  carefully  about   the  approaches   they  adopt,  but  it  will  definitely  be  worthwhile.  First  movers  will  have  the  opportunity  to  leverage  on  strong  local  partnerships   to   capture   market   share   of   a   PIE  which  is  rather  large.      

 

“  Tapping Africa as the next future market depends not just upon Africa’s permeable market condit ions but also about the r ight strategies

adopted by MNCs. “

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International  Logistics  -­‐Harneesh  G  (PGDM-­‐IB  2010-­‐12)  

Transporting into the future.. where is the global logistics services industry headed?

(i) Logistics – an integral part of the value chain

The fundamental value chain of any company as per Michael Porter could be represented as follows (taking into consideration only the primary activities):

The company’s choice of value chain activities is instrumental in delivering value to the customers. Logistics is a key activity in the value chain which could be effectively restructured to enhance the value delivered to the customers.

(ii) Evolution of the global logistics services industry

Globalization, consolidation of markets, technological advancements have driven the growth in the logistics services market. The industry players are incrementally moving away from asset-based services to more knowledge driven approaches.

Customers are looking for “one-stop-shops” that would effectively provide solutions to the complexities in managing their global supply chains.

• 1st party – entirely asset based, highly fragmented, mostly unorganized, specific logistics functional areas addressed, low barriers to entry, inside the organization

• 2nd party – similar to 1st party, multiple logistics functional areas addressed, external to the organization

• 3rd party – they are lean on assets, the informational intensity is higher and more focus is laid on integrating their capabilities

• 4th party – orchestrator of multiple 3rd party logistics providers with a layer of IT

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• 5th party – this is where the future lies, zero asset intensity, entirely knowledge driven, informational intensity ensures highest level of control across the supply chain

(iii) Sustainable competitive advantage in logistics services

Competitive advantage in today’s logistics services industry takes a global dimension. There is no clear cut basis for competition either on the basis of low cost leadership or differentiation. There are several intermediate positions which need to be judiciously explored. The industry player has to work towards delivering a superior mix of cost advantage as well as differentiation in comparison to the competitors to compete globally. The bottomline would be to drive the widest possible wedge between cost and customer willingness to pay.

As per the activity systems view, though the customer needs are similar the set of activities performed to reach them differs. A unique mix of activities of activities with the highest degree of fit would be the optimal configuration for maximum competitive advantage.

The core competencies would be the execution capabilities across the different logistics functional areas with a unique mix of activities. The core products would be the logistics services that are tailor made to individual customer needs leveraging on these execution capabilities.

The key resources of a logistics service provider are the employees that drive the knowledge expertise, the degree of technology enablement it can offer across the supply chain and the relationships in terms of the strategic partnership with the different asset providers. These resources contribute to competitive advantage by their virtue of inimitability (path dependency and strategic complexity), approbriability and competitive superiority (distinctive competencies).

(iv) Driving down costs using logistics

Traditionally organizations have been concentrating on improving operational efficiencies and looking at ways of driving down the overheads. There has been very little focus on optimization of logistics. The following factors have made it imperative for organizations to take a second look at logistics

1) Increasing logistical complexity and proportionate costs 2) Need to track and trace material movement across the supply chain

In recent times logistics has been the focal point in strategy formulation to enhance the value delivered to the customers. The below mentioned figures show the current market share of 3PL and the current logistical costs as a percentage of GDP in global economies’ leading growth engines India and China.

 

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Country Logistics cost as a % of GDP

Share of 3PL

India 13.0% - 14.0% Less than 10% China 18.0% Less than 10% Source: Deloitte Report - Logistics and Infrastructure Exploring Opportunities

The study by Deloitte has established an inverse relationship between the share of 3PL service providers and the total logistics costs as a percentage of GDP. Given the incremental pressures on margins for Oil and Gas E&P and marketing companies there is a huge premium on driving down costs. Logistics classically being known as a cost centre provides tremendous opportunity for driving down costs and improving value delivered to the customers.

(v) Derisking the supply chain

One of the fundamental imperatives of logistics is having the right material in the right quantity at the right time at the right place for the right price in the right condition to the right customer. Ensuring the same also to a great extent depends on the availability of the right information across the supply chain. The global dimension to logistics compounds the level of risks entailed by the virtue of the 2Ds and 2Us (distance, diversity, uncertainty, unavoidability). The plethora of risks identified could be broadly classified as:

1. Political risks (systemic, distributive, procedural, catastrophic) 2. Demurrage implications 3. Inventory stock-outs 4. Multimodal challenges (transit damages and losses) 5. Environmental concerns

These risks have a pivotal role to play in influencing the value delivered to the customers. Henceforth they would have to be proactively factored at every step of logistics execution.

(vi) What lies ahead

With the incremental focus on driving down logistics costs and rising stakes in the view of competition, the COO of every organization is in the limelight. Industry gurus contend that we are on the verge of a paradigm shift – The decade gone by saw the rise of CFOs into the mantle of CEOs. The COO is the new CEO!

 

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Faculty  Speak:  Issue  of  GDR/ADR  by  Indian  companies-­‐  Recent  Trends  Prof.  B.  Bhatia  

Finance  Faculty  

 

A   significant   development   in   the  internationalization  of   Indian  financial  markets  has  been   the   permission       accorded   to   Indian  companies,  in  the  initial  years  of  economic  reforms,  to   raise   funds   from   international   financial  markets  through   the   issue   of   foreign   currency   convertible  bonds   (FCCBs)   and   also   the   issue   of   shares   under  GDR/ADR     and   permitting   the   foreign   institutional  investors(FIIs)     to   participate   in   the   secondary  market.   In   2004   the   government   also   allowed   the  foreign   companies   to   raise   funds   in   the   Indian  primary  market  through  selling  securities  under  the  Indian  Depository  receipts  (IDRs).  

GDR/ADR/IDR   are   acronyms   refer     to   a   family   of  instruments   called   Depository   Receipts   .They     are    receipts   for   shares   of   a   foreign   company   ,   often  listed   in   a   stock   exchange   that   is   not   easily  accessible   to   non-­‐resident   investors   .   The  underlying   shares   remain   in   safe   custody   with   a  bank   in   the   issuer’s   home  market,   but   the   receipt  may  be  traded  elsewhere.  Dividends  payments  are  usually   in   the   US   dollars   and   depository   receipts  can  be   issued  with  or  without   the   voting   rights  of  the   underlying   stock.   Depository   receipts   are  negotiable  instruments  issued  to  investors  by  an  

 

 

authorized   depository,   normally   a   US  Depository   or   a   bank   in   lieu   of   shares   of   the  foreign  company.  The  question  arises  as  to  why  do   Indian   companies   go   through   the  depository   route?   Indian   companies   are  prohibited   by   law   from   listing   rupee-­‐denominated   shares   directly   in   foreign   stock  markets.  Therefore  they  issue  such  shares  to  a  depository  which  has  an  office   in   India.   These  shares   remain   in   India   with   a   custodian.  Against   the   underlying   shares,   the   depository  issues   dollar   denominated   receipts   to   the  foreign   investors.     The   foreign   investors   can  then   sell   these   receipts   in   the   foreign   stock  exchange   or   back   to   the   depositor   and   get  delivery  of   the  underlying   rupee  denominated  shares   which   can   then   be   sold   in   Indian  markets.  ADR’s  are  listed  on  an  American  stock  exchange.   The   issue   process   is   governed   by  American   laws   and   Securities   and   Exchange  Commission   (SEC).A   listing   in   American   stock  exchange   involves   adhering   to   very   stringent  disclosure  and  accounting  norms.  The  accounts  of   the   company   have   to   be   represented  according   to   US   GAAP   or   Generally   Accepted  Accounting  Principles  

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Issuer    

Company  

Underlining  

Shares    

Custodian  

Local  Bank    

Depository  

Bank  Listing   Foreign  Stock    

         Exchange  

Money  

Foreign  

 Investors  

Indian   companies   entered   in   the   international  market   in   1992   with   the   first   GDR   issue   by  Reliance  Industries  on  London  stock  Exchange.  In  fact   the   first   ADR   was   issued   in   1927   by   J.P  Morgan  for  British  Retail  Selfridge.  However  the  GDR  markets  witnessed  a  lull  till  1993  end  in  the  wake  the  securities  scam  and  the  consequent  fall  in  the  domestic  market.  With  the  successful  ADR  issue   by   Infosys   Technologies   during   1999   the  GDR   market   gained   momentum.   Till   October  2011  nearly  240  companies  have  raised  over  $26  billion   from   the   international   markets.   This  process       eases   the   availability   of   foreign      exchange   at   lower   cost   and   at   lower   risk.   The  volume  of  the  funds  rose  this  way  varied  widely  from  year      to  year.  The  size  of  ADR/GDR  lacked  uniformity  and  in  

 

some  cases   the   companies  have   issued  GDR   to  over  130  or  200  times  of  the  size  of  their  equity  capital.  

The   laissez-­‐faire   approach   that   helped   Indian  companies  to    raise  over  $  26  billion    since  1992  when   the   government   first   opened   up   this    route     is   about   to   change   after   Securities    market    regulator  SEBI  recently  punished    a  few  companies   that   had   issued   ADR/GDR     and    manipulated  local    stock  prices.  

SEBI’s   Integrated   Market   Surveillance   system  (IMSS)  noticed  unusually  large  orders  as  well  as  large-­‐scale   off-­‐market   transactions   in   a   few  stocks  between  January  2009  and  May  2010.      

 

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An  investigation  by  SEBI  revealed  that  a  merchant  banking  firm  Pan  Asia  Advisors  ltd  and  its  founder  and   owner   Arun   Panchoriya   and   other   entities  worked   closely   with   him.   The   regulators  investigation  revealed  that  Pan  Asia  arranged  GDR  issues  for  a  few  firms  in  2009  and  in  each  of  these  issues  the  proceeds  of  GDR  was  held  by  European  American   investment   Bank   AG   Austria   (Euram  Bank).  Euram   is   linked   to  Panchoriya.     Its  website  lists  one  of   its  two  offices  as  Euram  Bank  Asia  Ltd  in   Dubai.     Sebi   discovered   this   as   a   joint   venture  between  Euram  and  Pan  Asia  ,  and  Panchoriya  and  his   brother   are   directors     of   Euram   Bank   Asia.    SEBI’s   further   investigation   revealed   that   each  issue  of  GDR  was  almost  higher   than   the  existing  paid-­‐up   capital   of   these   companies.   In   one   case  Ashai   Infrastructure   and   Projects   Ltd.,   the   GDR  issue   was   eight   times   the   total   equity   of   the  company   prior   to   the   issue   of   GDR.   Its   paid   up  capital   went   up   from   37   million   shares   to   336  million  shares  after  the  issue  of  GDR.    

The   initial   subscribers   to   these   GDR  were   almost  the  same  set  of  investors.  After  the  GDR  issue,  the  investors   would   cancel   and   convert   them   into  Indian   shares   and   then   sell       them   in   the   Indian  markets   SEBI   further   observed   that   large   portion  of   these   sales   were   in   the   form   of   synchronized  trades  with  the  

 

same  set  of  stock-­‐brokers  based  in  India  and  even  the   brokers   were   found   to   be   connected   to  Panchoriya  and  Pan  Asia.  Given  the  fact  that  the  several   little   known   companies   have   raised   the  funds   through   GDR   the   regulator   might   reverse  the  liberalized  policy  in  this  regard  in  future.  SEBI  probe  does  indicate  that  there    are  enough  issue    arrangers  who  do  not   care  about     the  quality  of  issuing   companies   and   who   pocket   hefty   fees  without     carrying   out   proper   due   diligence.   It   is  understood  that  regulators  are  looking  into  these  loopholes   and   are   planning   to   impose   stringent  conditions  on  Indian  companies  issuing  GDRs.  

Indian  Depository  Receipts  (IDR)  were  introduced  in   2004   based   on   the   concept   similar   to   that   of  GDR/ADR   with   the   objective   of   providing   a  platform   to   foreign   companies   to   directly   raise  capital   in   India.  So  far  only  one  foreign  company  namely   Standard   Chartered   Bank   PLC   was   the  first   foreign   company   to   be   listed   in   the   Indian  stock   exchanges   through   IDR   route.   However  factors   like   lack   of   clarity   on   capital   gain   tax,  voting   rights,   non-­‐fundability   and   barring   of  insurance   companies   `have   made   issuing   IDR’s  unattractive.  

 

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Alumni  Speak  Mr.  Mihir  Deshpande  PGDM-­‐IB,  2007-­‐2009  Batch  

 

Profile  

Mr.   Deshpande   is   currently   the   Assistant  Manager;  Business  Development  &  New  Product  Planning   at   Johnson   &   Johnson.   He   has   also  been   associated   with   Merck   Sharp   &   Dohme,  wherein  he  worked   in  the  Market  Research  and  Analytics   division   as   an   assistant   manager.   He  had   also   been   an   active   member   of   the  “International  Business  Society”  at  SIMSR.    

Interview    What  were  your  expectations  when  you  joined  PGDM   IB,   SIMSR   in   2007?   Which   of   those  expectations,   you   think,   have   been   fulfilled   in  these  2.5  years?  I  expected  an  MBA  course  to  assist  me  build  my  career  to  its  fullest  potential,  on  a  fast-­‐track,  and  access   to   network   of   MBA   students,  distinguished   faculty,   alumni,   and   business  leaders.   PGDM   IB   course   has   helped   me   to  realize  these  expectations.    Over  the  last  2.5  years,  how  have  you  leveraged  your   learning   pertaining   to   IB?   In   what   ways  has  PGDM  IB  programme  helped  you  to  rise  up  the   corporate   ladder?   I   have   been   extremely  benefitted  from  the  entire  course  content!  In  my  current  role  

 (New   Product   Planning)   I   am   responsible   for  evaluating   products   from   J&J   pipeline   and  ensuring  its  launch  in  India.    It  involves  preparing  business   cases   for   the   country   team   (market  analysis,   attractiveness,   and   competitive  landscape),   decision   on   regulatory   timelines  (country   attractiveness),   financials   (sourcing  decisions,   pricing   strategy,   profits)   etc.I   have  been   fortunate   enough   to   have   received  excellent  education   from   IB  course   that  has  put  me  in  good  stead  for  such  roles.  

Looking   back   when   you   were   a   student,   what  do   you   feel   (skills,   capabilities,   subjects)   you  should   have   focused   on   while   you   were   a  student  at  SIMSR-­‐PGDM  IB?        During  my  college  days,   I   have   been   biased   towards   certain  subjects   and   not   concentrating   on   all.   I   feel   I  should   have   concentrated   on   all   subjects   with  similar  rigour.  

What  would  you  suggest  for  the  current  PGDM-­‐IB   batches   (2010-­‐12,   2011-­‐13)   in   order   to  improve   their   long-­‐term   career   prospects?        MBA   is   means   to   an   end!   Try   to   identify   your  strengths  and  areas  of   interest!  Once   identified,  tap   career   opportunities   that   synchronise   with  your  interests.    

What   capabilities   and   skills   should   PGDM-­‐IB  students  develop  while  at  SIMSR?    We  have  an  extremely   robust   course   content   supported   by  one  of  the  best  faculty  members.  Focus  on  Case-­‐study  based   learning;   increase  as  much   industry  interaction  as  possible.  

What   changes   would   you   like   to   see   in   the  content  and  format  of  e-­‐Globuzz?    e-­‐Globuzz  is  a  great  initiative!  Keep  up  the  good  work.    -­‐  Gurpreet  Kaur  (PGDM-­‐IB  2011-­‐13)  

 

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Highlights  of  International  Business  Conference    IBS  @  SIMSR  has  been  organizing  interactions  over  the  last  two  years  with  senior  company  executives  and  government  officials  for  SIMSR  students.  It  was  felt  that  half  day  event  with  several  distinguished  speakers  with  diverse  backgrounds  would  greatly  help  enrich  International  Business  perspective  of  students  of  both  1st  and  2nd  year.  Hence  an  international  business  conference  was  organized  as  a  half  day  event.  

This  conference  was  held  on  24th  September  2011  and  was  well  attended  not  only  by  SIMSR  students  but  also  our  alumni.    

 

Program  for  International  Business  Conference  on  Saturday,  24th  September,  2011  

               

Speaker   Designation   Organization   Topic  

Mr.  R.  Rajagopalan   General  Manager,  Foreign  Exchange  Department  

Reserve  Bank  of  India,  Mumbai  

Foreign  Exchange  Management-­‐  Indian  Experience  and  FEMA  

Mr.  Makarand  Teje   Vice  President   Capgemini  India  Pvt.  Ltd.,  Mumbai  

Challenges  and  Trends  in  Global  IT  Consulting  

Mr.  Tom  Vermeulen  Trade  &  Investment  

Commissioner  of  Flanders,  Belgium  

Consulate-­‐  General  of  Belgium,  Mumbai  

India-­‐EU  Trade  Relations  and  Business  Opportunities  for  Indian  Companies  in  Europe  

particularly  Belgium  

Mr.  Satish  Deshpande  Divisional  Manager,  International  Business  

Division  

Raychem  RPG  Pvt  Ltd,  Mumbai  

Global  Competitiveness  through  Organizational  Excellence  particularly  in  

Manufacturing  

Mr  Tejasvi  Sharma   General  Manager,  Global  Sourcing              (TB  and  API)  

Sandoz  India  Pvt.  Ltd,  Mumbai  

Global  Generics  Today  and  Beyond  

 

 

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Topic:  Foreign  Exchange  Management  Act  –  Indian  Experience  of  FEMA  

Mr.  Rajagopalan  started  with  the  history  of  why   and   how   foreign   exchange   was   regulated   in  India  from  the  pre-­‐independence  days.  He  covered  decade  wise,  the  major  changes  in  Govt.  of  India’s  thinking  and   the  evolving   role  of  RBI.  He  dwelt   in  depth   on   the   Foreign   Exchange   Regulation   Act  (FERA),   1973,   its   highlights   and   why   it   was   later  changed  to  FEMA.  He  concluded  with  implications  of   FEMA   for   India   based   companies   and   MNEs  operating  in  India.    

Topic:  Challenges  and  Trends  in  Global  IT  Consulting  

Mr.   Teje   started   with   the   International  Business   landscape   for   IT   software   and   IT  consulting   sector   and   the   role   of   MNEs   like  Capgemini   in   shaping   the   landscape.   Capgemini  being   a   France   based  MNE   needs   to   adjust   and  adapt  to  the  culture  of  more  than  100  countries  in  which   it  operates.  He  dwelt  at   length  on  how  Capgemini   deals   with   this   culture   based  challenges   both   through   its   sensitization   of   IT  professionals   and   also   through   job   rotation  across  countries  for  its  key  managers.  

Mr.  Makarand  Teje  –  Vice  President  –  Capgemini  India  Pvt.  Ltd.,  Mumbai  

Topic:  India  –  EU  Trade  Relations  and  Business  Opportunities  for  Indian  Companies  in  Europe  

particularly  Belgium  

Mr.   Vermeulen   began   with   the   history   of  economic  co-­‐operation  through  trade  and  cross  border  investments  between  Belgium  and  India.  He   focused   on   complementary   capabilities   and  resources   of   Belgium   and   India   and   how   they  could  be  leveraged  by  companies  based  in  these  countries   for   building   their   International  Business  in  European  Union  (EU).  

Mr.  R.  Rajagopalan  –  G.M,  Foreign  Exchange  Dept.  Reserve  Bank  of  India  (RBI),  Mumbai  

Mr.  Tom  Vermeulen  –  Trade  &  Investment  Commissioner  of  Flanders,  Belgium  –  Consulate  

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Topic:  Global  Competitiveness  through  Organizational  Excellence  particularly  in  

Manufacturing  

Mr.   Deshpande   developed   a   concept   of  global   competitiveness   of   companies   in   the   oil  drilling   accessories   industry   like   Raychem   and  the   importance   of   excellence   in  manufacturing  to   achieve   sustainable   global   competitive  advantage.  He  explained  how  the  companies  are  leveraging  factor  conditions  in  various  countries  to  build  and  sustain  their  global  competitiveness  through  excellence  in  manufacturing.    Mr.  Satish  Deshpande  –  Divisional  Manager,  

International  Business  Division–  Raychem  

Topic:  Global  Generics  Today  and  Beyond  

Mr.  Sharma  spoke  at  length  about  the  emerging  international   business   landscape   of  Pharmaceutical   industry  with  focus  on  Generics.  He   elaborated   why   Generics   are   becoming  increasingly   important   in   the   pharmaceutical  industry   and   outlined   strategies   for   the  pharmaceutical   companies   to   increase   global  market   share   through   greater   focus   on  Generic  pharmaceuticals.   Mr.  Tejasvi  Sharma–  General  Manager,  Global  

Sourcing  (TB  and  API)  –  Sandoz  India  Pvt.  Ltd.,  Mumbai  

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Mr.   Tarun   Sharma,   Assistant   General   Manager,   Credit   Lines   Group,  Export  Import  (EXIM)  Bank  of  India  gave  a  very  insightful  presentation  on  the  role  of  EXIM  Bank  of   India,  the  importance  of  credit   lines  given  by  EXIM  Bank  to  various  countries  and  the  linkages  between  the  World  Bank   and   EXIM   Bank.   Mr.   Sharma   having   served   for   more   than   two  years   in   the  World  Bank   in  Washington  D.C.  on  deputation   from  EXIM  Bank  also  spoke  at  length  about  the  role  and  relevance  of  World  Bank  in  the   growth   of   international   trade   and   cross   border   investments  including  project  exports.  

Both   these   sessions  were  very  enlightening   for   students  as  well   as   faculty.   The  guest   speakers   also  eminently  answered  questions  from  the  audience.  

Highlights  of  Samavesh’11    

The   theme   this   year   for   SIMSR’s   prestigious   two-­‐day   event   covering   specializations   like  International   Business,   Human   Resources   and   operations   and   functional   areas   such   as  Information   Technology   and   Entrepreneurship   was   ‘India   reaching   new   heights’.   The  International  Business  session,  the  opening  session  of  Samavesh’11  focused  on  ‘Emerging  trends  in  International  Trade  and  Cross  Border  Investments’.    

The   session   commenced  with  Mr.   Rohit   Pandya,   General  Manager,  Export  Credit  Guarantee  Corporation  of   India  Ltd.   (ECGC)  who  gave  an   overview   of   the   ‘Challenges   of   credit   management   in   the  aftermath   of   the   global   crisis’.   Mr.   Pandya   also   dwelt   on   the  implications   of   overall   risk   management   for   companies   with  significant  multinational  operations.    

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      For any suggestions contact us at

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Mumbai-400077

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