2017 Annual Report

Leadership

2017 Event Sponsors

From the CEO

An FSGC Success Story: Meet Lisa

Happy Bear: One Mother’s Story

2017: By the Numbers

2017 Donors

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Contents

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There has never been more awareness of and interest in the importance of pediatric mental health than there is today. Recent tragedies, both local and national, have grabbed the attention of our communities like never before. The impact of trauma, suicide and violence has everyone speaking up and looking for answers.

Family Service & Guidance Center provides quality behavioral health care for children and families. We constantly evaluate our community’s needs and work to meet them with new and innovative approaches. But we can’t do it alone. We partner with schools and school districts, primary care providers and medical specialists, other behavioral health providers and dozens of social service agencies. We’re all reflecting on what we can do better to address the needs of our youth. We’re at a critical juncture, one at which we need to ensure that our entire community invests time, talent and resources toward meeting our children’s mental health needs.

• The Kansas legislature restored some funding to the state’s community mental health system in 2017. These funds play a key role in stabilizing the system; however, they had been cut every year since 2008. There is a lot more work to be done before full funding is restored and all critical mental health needs can be addressed, but this was a positive start.

• FSGC has embarked on a bold expansion and established a Children’s Autism Program. The program has come about due to a dire need in our community for more autism treatment professionals and services. The program is still in its infancy, but we are committed to building a center that will be the pride of our community.

• A revitalized Dialectical Behavioral Therapy (DBT) service has expanded to groups for both girls and boys and to a wider age range. In addition, our crisis facility was re-licensed as a residential care facility, which allows for expansion to a higher level of care.

• Monthly “Experience FSGC” events for community members continued in 2017. Eighty-four individuals spent their lunch hour with us to learn more about the organization, and many tell us they were surprised at the size of our campus and had no idea about the broad scope of services we offer.

• FSGC closed out 2017 with a strong bottom line. We are pleased and proud to have strong performance and value outcomes as measured by insurers. This is a testament to the incredible work ethic of our outstanding FSGC team. Our 242 dedicated staff members strive to provide great clinical service in a trauma-informed way. Their hard work and caring is reflected in the healing of our clients.

FSGC employees have embraced a theme: “It’s the Little Things.” There are Little Things in every encounter we have with our clients, families, friends and colleagues that can make a big difference. My message to all of you is to consider the Little Things you can do that will make a big difference. A smile for the sullen teenager at the store, holding the door for a stressed parent who’s wrangling several kids or striking up a conversation with a young person at your gym or church can go a long way.

It’s the Little Things that bring us together, and it’s only by coming together that we can create a safer, healthier community for our children.

Brenda S. Mills, CPA, FACHE

From the CEO

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An FSGCSuccess Story: Meet Lisa

*Lisa’s name was changed to protect her confidentiality.

Lisa* is a thoughtful, independent 18-year-old who, like many her age, is pursuing her dream. But hers isn’t a typical, garden-variety dream.

“I’m enrolled in a school in Florida to learn how to scuba dive and do underwater welding and salvage and

become a diving medical technician,” she said, smiling broadly. It’s the smile of someone who has overcome

mental health issues and a very difficult childhood to achieve success on her own.

As a child, Lisa said, she was very angry. “I was never violent at school – just quiet and angry,” she recalled. “I didn’t talk. I couldn’t

express myself. It’s like my brain and my mouth weren’t connected.”

At home, things were worse. Lisa’s anger did escalate into violence. Her parents weren’t home much so Lisa and her siblings were on their own. They didn’t simply argue; they got into fights.

“Punching each other, hitting each other’s heads against walls,” she said. “Siblings fight, but this wasn’t normal. It was scary.”

Lisa came to Family Service & Guidance Center after two stays in the state hospital. Her family viewed mental illness as a character flaw – a weakness. Seeking help was a punishment. “You got therapy because you’re crazy and you have to have it,” she said.

Her first hospital stay was because she was self-harming. But in hindsight, self-harm was nothing new to her. “Looking back, even when I was little – like five years old – I’d throw myself against things or down a flight of stairs.”

Her mother didn’t want to take Lisa to get help. Lisa had a sister who had self-harmed but eventually stopped, so her mother told Lisa, “Your sister got over it; you’ll get over it, too. You’ll be fine.”

Lisa said, “I got really mad and said, ‘You realize how messed up this is, right? Look at me! This is not fine.’” Eventually, her mother hospitalized her.

The second time her mother took her to the state hospital, Lisa was acting out in an effort to protect one of her younger siblings. Lisa said being at the state hospital was the best thing that could have ever happened to her. The

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staff at the hospital wouldn’t discharge her before she had made an appointment to receive mental health services in her community. She made an appointment at Family Service & Guidance Center.

Engaging in therapy at FSGC wasn’t easy. Lisa was still very angry and couldn’t express herself very well. She had a violent streak and suicidal thoughts. She also wanted desperately to be emancipated from her family, but she was only 15. After resisting therapy for a long time, she started to see some benefits.

“Therapy was the first time I could ever talk to someone who wasn’t a member of my family, and I valued that a lot,” Lisa said. “I had no friends, and my parents didn’t allow any outside communication. Therapy allowed me to separate from my home life and my anger. It helped me to see and think about things outside my world.”

Lisa confronted numerous painful and traumatic experiences and memories with her therapist. Nevertheless, she continued to work hard to help herself.

In May 2017, at the age of 17, Lisa moved out of her family home. Her mother had suffered a stroke, and her father became injured and couldn’t work. In addition, a sibling’s behavior was becoming disruptive to the entire family. “I think they just got to a point where they didn’t want to deal with me, so they said, if you want to leave, go ahead,” she said.

Lisa moved in with a friend. She worked at a restaurant and continued going to high school full time. She also kept up with services at FSGC, including Dialectical Behavioral Therapy (DBT).

DBT uses individual and group therapy to give clients new skills to manage painful emotions and decrease conflict. Lisa said DBT was what made it possible for her to start enjoying life.

“I learned so much from DBT. I’ve gotten a lot better at talking and expressing myself. I’ve learned to ground myself when I get overwhelmed,” she explained. “I don’t say, ‘I’m going to ground myself.’ I just do it. I don’t like being out of control, so I use the skills I learned in DBT.”

Lisa graduated high school in December 2017. A couple of weeks later, she made the long drive to Florida. She’s well into her first session of diving school, and classes are going very well. She also said she smiles a lot more now than ever before. None if it would have been possible without the help of the dedicated professionals at Family Service & Guidance Center.

“If I hadn’t gotten services, I definitely would have killed myself. Everything always hurt; I was never happy. Nothing can change if you don’t talk. I finally learned to express myself, and I had people I could talk to. Without the help I got at Family Service & Guidance Center, I wouldn’t be here.”

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Happy Bear: One Mother’s Story

NOTE: The following is taken from a presentation given by a Topeka mother whose daughter had participated in a Happy Bear Abuse Prevention Program.

Family Service & Guidance Center has been taking its cuddly, costumed character Happy Bear into classrooms, school assemblies and other settings for 30 years. Happy Bear and her “teacher” (a trained, experienced FSGC professional) teach children ages 4-7 across Shawnee County about a subject that’s never easy to talk about: sexual abuse. During the 2016-17 school year, Happy Bear visited over 7,000 children.

The average adult hears between 20,000 and 30,000 words a day. If you have children, double that.

Words can make you happy, make you scared, make you annoyed, make you angry… and there are words that can completely change your life.

When my daughter Maddie* was five years old, her school had Grandparents Day the Tuesday before Thanksgiving. The Sunday after Thanksgiving, I was tucking her into bed and she asked me a question – 14 words that changed my life from that day forward.

“Mommy, what would you do if somebody took me and wouldn’t give me back?”

I knew instantly what had happened. When I asked if Grandpa, my stepfather, said something, she became hysterical, started clinging to me, sobbing and asking me why I said Grandpa. I finally got her calmed down and she went to sleep.

The next morning when I took her to school, she was terrified of sitting in the hall. She kept staring at the front doors and

*Maddie’s name was changed to protect her confidentiality.6

she literally sprinted into the classroom when her teacher opened it.

That night when I was tucking her in, she said that she didn’t like the way that Grandpa played “Monster” with her. I tried to get her to tell me more, but she wouldn’t.

The next day, I went to see a child psychiatrist and heard another word that would change everything: grooming.

Before that day, grooming was what you did when you got ready for work. In my new world, grooming was befriending and establishing an emotional connection with a child to lower the child’s inhibitions. Grooming is mind control, manipulation, making the child feel like they have to protect you, that they did something wrong.

We were blessed with an amazing pre-kindergarten teacher who went out of her way to help us. She talked to Maddie and got her to show what “Monster” was. She also learned that Maddie wasn’t telling me what was going on because my stepfather kept telling her. “If you say something to Mommy, she won’t ever let you see Grandma again.”

Then, Maddie talked about seeing Happy Bear the year before in junior pre-kindergarten.

Happy Bear is a program from Family Service & Guidance Center that teaches children from preschool to second grade about “good touches,” “bad touches” and “mixed-up touches.” Happy Bear’s teacher taught them what they should do and say if they are scared or uncomfortable. I have

never been so thankful for a giant stuffed animal before. She taught my little girl the words to use to tell us something was wrong, that something didn’t feel right. Maddie had the courage to share, even if it meant not seeing Grandma ever again.

I knew what happened when Maddie spoke her 14 words because I was five years old when I met my stepfather. I grew up with him. I lied for him, I protected him. I was convinced that I did something wrong, that I was to blame for what was happening to me. I left that house every day and pretended that we were more wholesome than the Cleaver family.

I never had a Happy Bear to teach me what words to use. I never had Maddie’s courage to say something, and the thought never entered my mind.

I have this beautiful, confident, strong, amazing 8-year-old who continues to show me what is truly important in life. This little girl who had the courage to use the words that she was taught to tell what was going on. Our family will be forever grateful to Happy Bear.

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2017: By the Numbers

Top five mental health issues FSGC treated

• Attention Deficit-Hyperactivity Disorder (ADHD)

• Depression

• Conduct Disorder/Oppositional Defiant Disorder

• PTSD/Adjustment Disorder

• Anxiety

11,021children, adolescents and families served

4,833children, adolescents and families engaged in direct

clinical services

6,188 individuals reached via FSGC outreach services like the

Happy Bear Abuse Prevention Program, outreach services, preschool consultation services and crisis services

240FSGC staff members (includes full-time and part-time)

68percent of FSGC client families lived at, near or below

the poverty line.

FSGC served clients from

39Kansas counties

8new clients admitted by FSGC’s staff every day

3, 1 and 1Number of pre-doctoral interns, master’s-level interns,

master’s students and bachelor’s-level interns, respectively

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0-6 = 11 percent

7-8 = 12.38 percent

9-11 = 21.10 percent

12-14 = 22.34 percent

15-17 = 24.22 percent

18 and older = 8.96 percent

TOTAL REVENUE$14,456,751

State funds 9.6% $1,389,483

County funds 3.2% $456,625

Contributions .2%$25,579

Grants (incl. FSGC Foundation) 2.3% $325,317

Miscellaneous 1.2% $188,309

Personnel 84.4%

Operating 5.80%

Occupancy 9.80%

CLIENT AGES

EXPENSES

Fee revenue 83.50% $12,071,438

Financials

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Brenda S. Mills, MSM, FACHEChief Executive Officer

Charles Millhuff, DODirector of Medical Services

Rhonda Brown, PHRDirector of Human Resources

Anthony Bryan, LSCSWDirector of Community-Based Services

Ed Cullumber, LSCSW, MPAChief Operating Officer

Sandra CummingsExecutive Assistant to the CEO

Pam EvansDirector of Marketing & Development

Chris Hartman, FHFMAChief Financial Officer

CHAIR Brian Knudtson, Knudtson & Company CPAs, PAVICE CHAIR Pat Riordan, Riordan, Fincher, Sinclair & Beckerman, PA TREASURER David Harris, FHLBank TopekaSECRETARY Laurel Vogt, MD, Cotton O’Neil/GraceMedPAST CHAIR Bruce Akin, Westar Energy

Meg Braun, Topeka Public SchoolsTraci Herrick, Berberich Trahan & Co.Dr. Ann Matthews, Auburn-Washburn USD 437Ken Morse, Community VolunteerCarl Ricketts, Capitol FederalJeff Sorensen, Cornerstone AdvisorsSteve Spyres, LSCSW, Washburn University

Abby Callis, PsyDDirector of Utilization Management

Nancy Crago, LSCSWDirector of Psychosocial Rehabilitation

Candace WatsonDirector of Administration

Leadership

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FSGC BOARD OF DIRECTORS

T O A N D T H R O U G H R E T I R E M E N T

2017 Event Sponsors

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Nearly 450 individuals, families and businesses chose to support Family Service & Guidance Center in 2017. We are sincerely grateful to all of these outstanding corporate partners, business leaders, FSGC staff members, philanthropists and loyal friends. Their generosity changed the lives of thousands of children living with anxiety, depression, ADHD and other mental health issues across northeast Kansas.

324 SpeakeasyAdvisors Excel/Go ModernAlliance BankAmazon SmileArchitect OneArt Print ExpressArtsConnectBank of AmericaBartlett & West Engineers, Inc.Beauchamp’s GalleryBecker Lassen Insurance AgencyBerberich Trahan & Co, PABlue Cross Blue ShieldBlue Cross Blue Shield FoundationBluemont Hotel

Boulevard BreweryCapital City FlooringCapitol Plaza HotelCenterpiece PhotographyChar BarCoreFirst Bank & TrustCortez TransportationCox CommunicationsCumulus BroadcastingCustom Neon and Vinyl GraphicsThe Dillon HouseDillon StoresDLH PotteryDowntown KiwanisEagle Auto WashEnvironmental Pest ControlEnvista Credit Union

Envy SalonExpress Employment ProfessionalsFHL Bank TopekaFidelity BanksFramewoods of TopekaFrito LayGenoa HealthcareGrand Wailea ResortHall Commercial PrintingHeritage BankHill’s Pet NutritionHoyt’s Truck CenterJayhawk PharmacyJeff Biggs, Farm Bureau Financial ServicesJohn M. Shapiro Charitable TrustJostensKansas Bar AssociationKansas City Gangster TourKansas City RoyalsKansas Department of CommerceKansas Electric CooperativesKansas Gas ServiceKansas History MuseumKansas State University - McCain AuditoriumKaw Valley Leather Co.KTWUKU Spirit SquadLatimer Sommers & Associates PALawrence Beer CompanyLeadership Greater TopekaLeaping LlamasThe Lied Center of KansasMainline PrintingMartin’s Fine ArtMcDonald’sMemory Makers PhotographyMerry MaidsNetwork for GoodNewbery Ungerer & Hickert, LLP

P.E.O. Chapter JGPacha’s by the PoundParadise Guest RanchPepsiCo Silicon Valley Community Foundation

Performance Tire & WheelPetroleum Marketers & Convenience Store AssociationPolo Custom ProductsPotwin PotteryPrairie Band Potawatomi NationRed Door Home StoreReser’s Fine FoodsRiordan, Fincher, Sinclair & Beckerman, PASchmidtlein Excavating, Inc.Seaman Baptist ChurchSecurity BenefitStoneware PotteryStormont Vail HealthSunflower FoundationSunflower Health PlanSymphony in the Flint HillsTallgrass TaphouseTantillo Family FoundationTBL PhotographyThe OreadTopeka Community Concert Association

2017 Donors

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The Honorable Michelle De La IslaTina and Nelson DeanMs. Julie DevaderMeghan DickinsonJennifer DiekerMr. and Mrs. Ken DollMs. Brenda DommePat DoranKellie DouganMs. Becky DragerMs. Emma DreesKatie DrinkardMs. Mary Kay DrogeMichael DuaneMark DudleyAngela DuncanMr. Jim DuncanJason EbbertsGina ElbraderPatrick EmersonJohn ErquhartMrs. Pam EvansMr. James FasseLaurie FinchamBrooke FischerSara FizellMs. Eadie M. Flickinger

Ms. Janet FlickingerMs. Lori FlorenceMs. Melissa FollmerMrs. Mechele FordNatalie FordJane FortinJessica FrancisMr. and Mrs. Travis FreedElaine FrisbieMr. and Mrs. Steve FryMs. Meredith FryDaniel GarlockRobert and Deann GaydusekMisty GetsingerDenise and Randy Gilfillan

Topeka Community FoundationTopeka MudslingerTopeka Performing Arts CenterTreanorHLUS BankWashburn Auto Service CenterWestar Energy

Gilreath AitkensAmira AkachaMr. and Mrs. Bruce AkinShelly Allen, APRNMorgan and Tonia AndersonAnonymousJan AshMr. Steve AshleyMs. Glea AshleyZerlysa AtkinsonMs. Delanie AtteberryDr. and Mrs. Eric AtwoodDr. and Mrs. Michael AtwoodEmily AtwoodTatiana AyalaJanet BaileyMr. and Mrs. James BarnesMs. Lila BartelMs. Cara BassMr. Jim BassMs. Christine BaylessMs. Amy BellMs. Melanie J. BentonDr. Michele BergMs. Jennifer BergerKaylee BerrothMr. and Mrs. Jim BirkbeckMr. Ryan BishopMs. Joy BishopMs. Delray BlumreichDavid BondarenkoPaul and Hanna Bossert

Jeff BottenbergAnna BowersTina BrackmanMs. Carol BradburyMr. and Mrs. Russ P. BrandenThe Honorable and Mrs. Mark BraunMrs. Rhonda BrownNatasha BrownRichard T. BrownRobyn BrownAnthony and Patricia BryanMikki BurcherMs. Amy E. BurnsMs. Michelle ButlerDr. Abby CallisMr. and Mrs. Charles CallisMr. and Mrs. John CareyMr. Sam CarkhuffTerry CarneyJanice Carradine-SmithRichard CarterSteve and Marla CaseStanley and Ann CaseMr. Anderson ChandlerMr. Ramon ChavezMr. Romualdo ChavezDeb Chenoweth Memorial FundSunyoung CheongMr. Steve ChristenberryVicki and Jeff ClaassenJaquita ClarkBill and Kelley CochranKristen CollierMike and Cathy ConlinBill and Julie ConnorMrs. Gaylene CookAngela CoolMs. Jamie CooperMr. Carlos CortezFran CouchLance and Aubrey CoufalMs. Paula CoxMs. Nancy CragoFran CrouchMr. and Mrs. Ed CullumberSandi CummingsMs. Denise DaudetHaley Davee

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Mr. and Mrs. Andy GisiMr. and Mrs. Arthur GlassmanMs. Robyne GoatesKaren GraysonGreg GreenwoodDe’Mia V. GriffieBill and Marcia GrothVictoria GuaerkeMs. Consuelo GuerreroAlicia Guerrero-ChavezMrs. Candy GustinMark HahnPat HaleyMs. Stephanie HallChris HamiltonMs. Jessica HammerMs. Dorethy HancockMs. Johanna HanksMichael HardingMs. Kaleena HarmerJohn and Linda HaroldMeg HarperMr. and Mrs. David HarrisMr. and Mrs. Mark HarrisMs. Angie HarrisMr. Chris HartmanMs. Karen HartmanMs. Kara HeckardMr. and Mrs. David HeitTraci HerrickMs. Diana HershbergerKari HeybrockBJ and Barbara HickertJill HiegertAshley HilleShane Hillman

Caegan HirschCatherine HolmesMr. George Hopper

Ms. Kimberly HouserMrs. Lori HuffmanJason HumphreyLorie Fleming HuyettKendra JenningsAutumn JohannesAmy I. JohnsonBeth Ohse JohnsonNicole JohnsonRyan JohnsonMs. Wanda KaberlineDustin KadousMr. Vance KelleyKrys KershawMs. Kareen KingPhillip KingMs. Evelyn KitarogersMrs. Liz KlausmanMr. and Mrs. Brian Knudtson

Sasha KohlhaseMs. Cally KrallmanJoseph KrashinMr. and Mrs. Bruce KruegerMr. and Mrs. Brett LackeyMr. Marc LahrLily LaiAlexander LancasterMr. and Mrs. Jeff LaneKelly LangleyGlinda LeachMrs. Audrey LeamonMs. Melissa LedomBrad LeDucMr. and Ms. Jason LehnherrMr. Stuart LittleJessie LoganAmber LowRobert Ludwig MemorialRay LumbSydney LutjenMr. Colin MacMillan

Mr. and Mrs. Barry MagnerDebra MammadovaBrad MangasCindy ManryClarissa MarinShanina Marin-SotoLee MartelEric and Inga MartinsonDr. Ann MatthewsCynthia McCarvelMs. Gwen McClainMrs. Krysti McClurePatrick and Debra McGlohonBethany McKnightJulie McLaughlinJim MedfordAnn MeierPatti MellardFaustino and Agnes MendozaDwight and Diane MenkeMr. and Mrs. Gary MenkeMr. and Mrs. Jon MenkeBeverly MenningerAmanda MerrymanMissy MiddendorfRodney MiddendorfErnie MillerMr. and Mrs. Tom MillerDr. and Mrs. Charles MillhuffMorgan MillsMrs. Brenda Mills

Hoyt and Laurie MooreKayla MooreMr. Ken MorseStephanie MullhollandMr. and Mrs. Terry NeherMr. and Mrs. Bill NeiswangerMs. Sara Neiswanger

2017 Donors Cont.

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Dr. Greg NelsonAlex OrelTracy O’RourkeRoxie OrtizMr. Brad Owen

Kasey PaezMs. Blair ParkerChloe PavlicSandra PennerLarry PerezMr. and Mrs. Randy PetersonMs. Jancy PettitDr. and Mrs. Kirby PopeMr. and Mrs. Galen PostierMs. Kari PresleyDavid and Darla PriceMr. and Mrs. Bill ProhaskaDeborah ProppCharlotte ProvoBob and Robyn PughMr. Steve PuppeMr. Karl PurvisEric QuinnHeather RakeMark and Pam ReederTodd and Erinn RenyerDr. and Mrs. Michael ReynoldsLeslie RichardsJim and Kathy RichardsonMs. Elise RichardsonMatthew RichterMr. and Mrs. Carl RickettsDr. and Mrs. Matt RicksMr. and Mrs. Pat RiordanMs. Brooke RoarkKayley RobertsonMr. Mal RobinsonMr. and Mrs. Bill RogenmoserChloe RogersDr. Connie Romig

Mr. Andrew RossMr. and Mrs. Dan RoweMr. and Mrs. Frank SabatiniTimothy ScheimannMr. Harland SchusterJoe ScrantonJohn SebeliusChris SembowerCory ShufelmanLaura SidlingerMs. Sheri L. SiebertMr. Kyle SimmondsFelicia SlaughterMrs. Jeanne SlusherHanna SmithRobert F. SmithVicki SmithMr. and Mrs. Curtis SnedenStephen SnyderMr. and Mrs. Jeff SorensenMrs. Sara SpencerMr. Steve Spyres and Ms. Christine MoodyCraig StaffordJamie StaffordMs. Lynn StallardMs. Sandy StarbuckMr. and Mrs. Randy StarkMs. Tina StevensMs. Cynthia Stotlar-HedbergMrs. Darlene StraderMr. Michael Strickland

Ms. Kayla StroudDorrie SullivanJake SuttonJulie Swift Woods, D.D.S.Natasha SylvesterMr. Brian TaborAndrew TaylorCass TaylorMr. and Mrs. Matt Taylor

Karen TeterMrs. Heather TeufelMs. Dana ThomasThompson-HilbertMr. John TompkinsMr. and Mrs. Allan TowleDan TowsleyCarole TurnerKim TurnerMr. and Mrs. Chris TurnerMs. Becky TurnerChris TwomblyMs. Amy TysonMrs. Stacey M. Utech

Anna VanderHartLois VanLiewAlicia VanWallenghemLibbie VogelsbergLaurel Vogt, M.D.Bill WagemakerHannah WaldyMr. Lonnie Walker Jr.Marydorsey WanlessMs. Cathy WarfordMrs. Candace WatsonMs. Jennie WatsonKevin and Wende WattMr. and Mrs. Tony WeingartnerStacy WelcherRichard WellsMr. Andrew WiechenMr. Errol WilliamsJim and Sarah WilliamsonMr. Max WilsonMr. and Mrs. Ken WinkleyJoe WinslowMrs. Diane WishallMr. and Mrs. David WittigJanet WohlerMs. Constance WoldSheree YardleyDelaney ZaborowskiMs. Shanna ZieglerDavid Zolotky

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325 S.W. Frazier Ave. :: Topeka, KS 66606FSGCtopeka.com :: 785.232.5005