e-participation and civic engagement in kazakhstan ... and civic engagement in kazakhstan:...

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  • E-participation and civic engagement in Kazakhstan: incentives, challenges and


    Maxat Kassen

    Associate Professor, DocentPhD/CSc in Political SciencesEurasian National University

    Presentation during the 2014 Global e-Government Forum

  • The research objectives

    to analyze the incentives that lie behind the mere desire to better public administration in Kazakhstan through the use of e-participation platforms;

    locate current and future challenges in realization of the civic engagement projects;

    provide some generalizations on prospects of using the innovations and offer ways forward

  • Incentives Global incentives: globalization of the e-participation

    technology (global country PR)

    Political incentives: political reaction to the diffusion of e-democracy tools in non-public sectors

    Economic incentives: prospects to further national competitiveness, battle corruption and save money

    Social incentives: building new channels of communication and easing potential social tensions

  • The pillars of e-participation in Kazakhstan: strong points

    Strong political will and support

    Robust financial basis

    E-government building as a national priority project

  • Current e-participation projects in Kazakhstan

    Internet conferences Public discussion platforms Electronic address platform (tracking) Online appointment to ministers Blog-platforms Officials in social networks project Open Data Portal

  • Classical G2C implementation of e-participation

  • Challenges

    Inertia in public mentality

    Ambiguous legislation

    Paradox of e-Participation

  • Questions:

    What is e-participation: A fancy entourage or tentative touch of a new

    digital democracy?

    What is the difference between e-participation and civic engagement as a phenomenon?

  • E-participation

  • Political networks in traditional e-participation

    Key political nodes:eGov e-government platform as a political super-node;C1 ... 5 citizens; Dyadic relationship:G2C government-to-citizen component

    Features of political communication:Centralism;Bureaucratic top-down implementation;Reactive traditional black box concept.

    Implementation tools: Use of social media, blog -platforms and open data portals;

  • Civic engagement

  • Political networks in civic engagement

    Key political nodes:1 ... 5 citizens; Dyadic and triadic relationship:C2C citizen-to-citizen component. Features of political communication:Decentralization; Anonymity; Proactive mechanism of implementation and political relations Implementation tools: Open data-driven platforms Civic mapping,Wiki technology

  • Generalizations and ways forward

  • Ways forward:

    Focusing on civic engagement Supporting C2C projects Using wiki technologies Embracing open data-driven political

    philosophy where government is more a platform rather than process

    Promoting rise in political culture

  • Hypothetical model of open data civic engagement projects

  • The answer is:

    It is all about changing political communication and traditional mindset

  • My recent publications (to follow up)

    1. Kassen, Maxat. (2013). A promising phenomenon of open data: A case study of the Chicago open data project. Government Information Quarterly, Volume 30, Issue 4, pp.508513. Impact factor 1.910 (USA)

    2. Kassen, Maxat (2010)."E-Government in Kazakhstan: Realization and Prospects". Paper 6. Southern Illinois University Carbondale (USA)

    3. Kassen, Maxat (2012). "Empowering Social Media: Citizens-Source e-Government and Peer-to-Peer Networks. Paper 3. Southern Illinois University Carbondale (USA)

    4. Kassen, Maxat. (2014). Globalization of e-government: open government as a global agenda; benefits, limitations and ways forward. Information Development, 30(1), pp. 51-58. Impact factor 0.375 (UK)

  • Click here to watch the video-presentation of Maxat Kassen during the 2014 Global e-

    Government Forum


  • Thank you!