CELEBRATING NZ’s ICT SUCCESS12 JUNE 2019 | SPARK ARENA, AUCKLAND

CULTURE | TECHNOLOGY | TRANSFORMATION | INNOVATION12-13 June 2019 | SkyCity Convention Centre, Auckland

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MEREDITH WHALEN

CHIEF RESEARCH OFFICER, IDC (USA)

MICHAEL HENDERSONCORPORATE ANTHROPOLOGIST, CULTURES AT WORK

BOYD MULTERER

FOUNDER AND CEO, KRY10 TECHNOLOGIES

(NEW ZEALAND)

DR SEAN BRADY

MANAGING DIRECTOR, BRADY HEYWOOD

(AUSTRALIA)

ANTHONY ROE

HEAD OF DIGITAL TECHNOLOGY, DOWNER

MEI (AUSTRALIA)

NEELU SETHI

SVP & CHIEF INFORMATION OFFICER,

REDDYICE (USA)

THE CIO INTENSIVE - A POST-SUMMIT MASTERCLASS

Mastering your team culture to optimise your performance Top rated speaker at 2018 CIO Summit

H E A D L I N E S P O N S O R S

P L AT I N U M S P O N S O R S

THANK YOU TO OUR ADVISORY PANEL

CAMPBELL SUCH, BIDVEST

CAROLYN ALGAR, Z ENERGY

DAVID KENNEDY, TRANSACTION SERVICES GROUP

DIANNA TAYLOR, NZ RACING BOARD

DUANE MAKIN, ATLANTIS HEALTHCARE

ED OVERY, AIRWAYS NZ

HILARY WALTON, AIRWAYS NZ

JAMES WYLIE, CLEMENGER GROUP

MARK BLANDFORD, WESTLAND MILK

NEVILLE RICHARDSON, GALLAGHER GROUP

PIETER BRONKHORST, HAMILTON CITY COUNCIL

SALLY BERLIN, LES MILLS

SIMON KENNEDY, AIR NEW ZEALAND

WILSON ALLEY, DELEGAT LTD

Thank you to our advisory panel. Without the support and encouragement of the NZ CIO Advisory Panel we would not be able to put together an inspiring, relevant and fresh event for you each year.

We would like to take a moment to thank them for their help as we put together the programme for this year’s event.

Meredith Whalen, IDC

46% of organisations are well on their way to

creating the future enterprise

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CULTURE | TEC HNOLOGY

TRANSFORMATION | INNOVATION

12-13 JUNE 2019 | SKYCITY

CONVENTION CENTRE, AUCKLAND

PLENARY PROGRAMMEFeaturing world class keynote speakers, insights from global IT leaders and case studies from local CIOs, this agenda is packed with sessions examining the evolving role of the CIO and how we can drive innovation cultures.

CIO ROUNDTABLESOpen to CIO Summit all access pass holders only the Roundtables programme provides a structured, confidential and informal environment for participants to create a discourse around business challenges and opportunities.

SEMINAR PROGRAMME Held on day two, this programme features a mix of topics from leadership development, through to technical skills and future trends and is designed for the wider IT team. Attendees on a Seminar Pass will also have access to the final closing keynote speaker of the plenary programme.

EXHIBITION

Take advantage of the opportunity to find out about solutions, new developments and software developments within our exhibition space. Spread across two floors with over 90 exhibitors, this is the location for your caffeine hit, a place to enter fantastic prize draws and to network with peers and industry partners

The CIO Summit Pass remains an exclusive event for CIOs, senior business executives and senior technical roles. In addition to the Plenary Programme, 2019 NZ CIO Summit Pass holders have full access to all elements

of the event across the two days including the opportunity to attend exclusive invitation only events. Please note that the CIO Summit Pass is subject to eligibility criteria. See our website for details.

THE CIO INTENSIVE – A POST-SUMMIT MASTERCLASSFeaturing last year’s audience favourite keynote, Michael Henderson, this separately bookable post-summit workshop is an exclusive opportunity to gain insight into why culture matters and what you can do to leverage this throughout your organisation.

CIO SUMMIT

WELCOME TO THE 2019 NZ CIO SUMMIT

Built on the themes of technology, innovation, transformation and culture, this year’s summit brings you a line-up that challenges, excites and inspires today’s technology leaders.

Design your own CIO Summit experience... The CIO Summit has created a comprehensive programme that allows you to connect, network and learn with peers and experts.

JOIN US AS WE CELEBRATE EXCELLENCE & INNOVATION AT THE 2019 NZ CIO GALA DINNER & AWARDS

This exciting event recognises and awards IT teams and leaders who are transforming the industry and their organisation.

Nominations are now open for this year’s awards Visit www.cioawards.co.nz for full details

2019 NZ C IO GALA DINNER

AND C IO AWARDS

12 JUNE 2019

SPARK ARENA, AUCKLAND

CIO OF THE YEAR | Sponsored by Comptia

New Zealand’s CIO of the Year will demonstrate how they have positioned the role of CIO strategically within the company.

EMERGING ICT LEADER OF THE YEAR | Sponsored by University of Auckland Business School

The Emerging ICT Leader award recognises, celebrates and encourages the exceptional ICT Talent of professionals under the age of 33 years.

BUSINESS TRANSFORMATION THROUGH DIGITAL AND IT | Sponsored by Clearpoint

This award honours the achievements of organisations that have successfully planned and executed a Business Transformation initiative or initiatives through the use of digital and disruptive technologies.

ENGAGING NEW ZEALAND IN ICT | Sponsored by Juniper

This award recognises outstanding initiatives by private enterprise, public sector or academic institutions that address diversity issues, engages youth and/ or provides lifelong learning in ICT.

BEST ICT TEAM CULTURE | Sponsored by Halo Consulting

This award recognises outstanding team culture within an organisation and celebrates organisations that recognise this and see recruitment, retention and training top talent as key part of the integral recipe for high performing IT teams.

OUTSTANDING CONTRIBUTION TO TECHNOLOGY AND BUSINESS IN NEW ZEALAND | Sponsored by Sharp

This award is given to a high-profile business person from a public or private company whose contribution has significantly and uniquely impacted the greater New Zealand or global business community in an information technology sense over the course of his or her career. (The recipient is selected by the judging panel).

The IT Industry Trade Association

2019 CIO AWARDS GALA DINNER SPONSOR:

2019 CIO AWARDS JUDGES

WENDY BUSSENDirector, Bussen ConsultingMICHAEL MYERSProfessor of Information Systems, University of Auckland Business SchoolROSS HUGHSONManaging Director, Personal Information Management Ltd

GARRY COLLINGSCIO, MondialeKEVIN ANGLANDGeneral Manager Digital Services, MercuryPETER MUGGLESTONCIO, Tower Insurance

ARIANA BASCANDDirector of Surveys, WinsboroughRICHARD KAYChief Information Officer, New Zealand Trade & Enterprise

MEREDITH WHALEN, CHIEF RESEARCH OFFICER, IDCMeredith Whalen is IDC’s Chief Research Officer and member of the senior management team. She leads IDC’s worldwide research organization, product management, marketing and client services functions. Ms. Whalen sets the direction and agenda for IDC’s worldwide research products, fosters innovation, and ensures IDC clients have a valuable, personalized, and engaging experience.

BOYD MULTERER, FOUNDER AND CEO, KRY10 TECHNOLOGIES; FELLOW, EDMUND HILLARY FELLOWSHIPBoyd recently moved to Wellington New Zealand where he is independently exploring and building a full stack for Connected Devices. Before starting his current project, Boyd spent 18 years at Microsoft running engineering for Xbox Live, XNA (game developer program), and everything OS for Xbox One. This work involved everything from building large scaled-out datacentre services, VMs, down to the layout of the hypervisor/kernel.

NEELU SETHI, SVP & CHIEF INFORMATION OFFICER, REDDY ICE Neelu Sethi is the Chief Information Officer of Reddy Ice, the largest manufacturer of packaged ice products in the United States. Sethi has over 23 years of experience in the CPG, hospitality, healthcare and textile industries. Prior to joining Reddy Ice, she held executive positions in IT with ClubCorp and Dr Pepper Snapple Group. She has recently been recognized as ‘Top 15 Business Women’ in Dallas.

DR SEAN BRADY, MANAGING DIRECTOR, BRADY HEYWOODDr Sean Brady is a forensic structural engineer who specialises in identifying the cause of defects and failures in the construction and engineering sectors. Through this work he has identified and examined the cultures and human behaviours that cause projects, people and teams to fail. His session will provide a different insight into team cultures and why it is always important to think outside of the box.

ANTHONY ROE, HEAD OF DIGITAL TECHNOLOGY, DOWNER MEIAnthony is the Head of Digital Technology and Innovation in the Mining, Energy and Industrial division of Downer Group. Anthony joined Downer Group following a 17-year global career in digital technology. In a decade long career at IBM he held a number of senior executive roles in Europe before spending the last 4 years in Australia as a “thought leader” in Industrial Artificial Intelligence and Analytics.

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BE INSPIRED BY OUR WORLD-CLASS LINE UP OF THOUGHT LEADERS

CULTURE | TEC HNOLOGY

TRANSFORMATION | INNOVATION

12-13 JUNE 2019 | SKYCITY

CONVENTION CENTRE, AUCKLAND

New Zealand CIO Summit Network

8.30 Registration

9.00 Welcome from the Chair

9.20 Opening keynote: the future enterprise: How organisations are applying technology to gain insights, empathise with customers and engage employees

Five years into digital transformation projects and we are starting to see results. 46% of organisations are well on their way to creating the future enterprise. They are rebooting their culture; operating under a single digital strategy; demonstrating digital business models are inherently valuable; and moving their technology innovations to a single platform. With many of the digital growing pains behind us, the shape of the future enterprise is clearer. Meredith’s session will examine:

• IDC’s Future Enterprise Maturity Model and the goal posts for customer, information, operation and workplace transformation

• Where are organisations investing their technology resources?

• Embracing the future of work while automating your enterprise and building empathy with customers

Meredith Whalen, Chief Research Officer, IDC (USA)

10.00 Q&A

10.20 Morning break

10.50 Panel Discussion: Developing a high-performance team through transformation and innovation

• What are the skills we need to build and nurture within our IT teams?

• Is culture greater than technology? • The importance of resilience, growth and change within

projects and transformations Christine Doormar, Global Information Services

Manager, Tait Communications Penelope Rae, Chief Information Officer, KiwiRail Valerie Fogg, Information Services Director, Simpson

Grierson Anthony Roe, Head of Digital Technology, Downer MEI

(Australia)

11.30 The digital transformation journey Representative from Vodafone

12.00 Lunch

13.00 Extended networking break

13.00 Roundtables running concurrently from 13.00 – 15.10

13.30 Kiwi innovation stories In this series of rapid presentations hear how these

innovative start-ups have overcome challenges, partnered with businesses and taken the start-up mentality to create opportunities for growth

Dr Liz Berryman, Founder, chnnl Facilitated by Neville Richardson, Chief Information

Officer, Gallagher Group

14.50 Kiwi innovators Q&A

15.10 Afternoon break

15.40 Case study: Teams and transformations – Enabling growth and performance

• Transformation on a time frame – projects, people and prioritisation

• Developing a high performing team to deliver the best possible customer experience

• Managing change and providing opportunities for growth and development

Iain Gauld, Chief Information Officer, Contact Energy 16.10 Keynote: How X-box live was formed • Building x-box live from scratch – the challenges, the

triumphs and creating a new social network • Making bets on future technology – identifying

technologies that would remain relevant • The technology, the teams and the development –

leading projects that have lasting impact and value for the organisations

Boyd Multerer, Founder and CEO, Kry10 Technologies; Fellow, Edmund Hillary Fellowship

16.50 Summary remarks from the Chair

17.00 Networking drinks (SkyCity)

....then take the free bus to.....

18.30 CIO Awards & Gala Dinner (Spark Arena)

CIO SUMMITCIO SUMMIT

PLE NARY DAY ONE12 June 2019

9.00 Welcome back from the Chair

9.10 Keynote: Expertise bias – looking at the dark side of expertise

• When rational thinking fails – why you can’t always depend on your expertise

• How the concept of expertise bias can blind you to the facts around you

• How to unshackle from implicit assumptions and see opportunities for what they are

• Encouraging curiosity and creativity Dr Sean Brady, Managing Director, Brady Heywood (Australia)

9.50 The convergence of physical and cyber security Owen Key, Chief Security Officer & Chief Information

Security Officer, City of Calgary (Canada)

10.30 Morning break

11.00 Session TBC

11.30 Casestudy:Thedatarevolution-Howadefineddataanalytics strategy unlocks internal innovation

• Changing approaches to data to enable insights to be delivered within reasonable timelines

• The importance of data quality to unlock analytic capability

• Examining the influence of AI and other technology trends on process and opportunity

12.00 Case study: Beyond keeping the lights on – Smart technology deployment to solve business problems

• Enabling technology to solve problems before they become an issue

• Evolving technology – the emergence of 3D printing and electric trucks and what impact they have on business as usual

• Utilising technology to augment a strong company culture and create opportunities for growth and transformation

Andrew Crabb, Chief Information Officer, TR Group

12.30 Lunch

12.30 Invitation only CISO Lunch - Hosted by Symantec

13.30 Session TBC

14.00 Building IT infrastructure in developing countries – lessons from the coalface

CIOs without borders work in developing nations to enable access to knowledge – a critical infrastructure that can dramatically influence lives around the world.

• The role of collaboration – bringing skills together from across the world

• IT projects on a shoestring – lessons from delivering projects with small budgets

• Examining transformation in a different lens Michael Sheehan, Executive Director, CIOs Without

Borders

14.30 Using AI and digital technology to solve real business problems

• Using AI and digital technology to augment business as usual rather than to solely disrupt

• Debunking AI disillusionment – why AI doesn’t mean doom and gloom for traditional business functions

• The trade-off equation – deciding on priorities, privacy and accuracy

Anthony Roe, Head of Digital Technology, Downer MEI (Australia)

15.00 Afternoon break

15.30 ClosingKeynote:Rebuildingtheplanewhileflying:Delivering on transformation

• Hitting the ground running – creating real results and business benefits for internal and external customers

• Designing with the customer in mind – creating architecture to solve problems and transform process

• Why data is so important – creating a single source of truth to become a data driven organisation

Neelu Sethi, SVP & Chief Information Officer, Reddy Ice (Texas, USA)

16.10 Q&A

16.20 Closing remarks from the Chair

16.30 End of 2019 CIO Summit

INVITATION ONLY EVENTS

Hitachi Vantara and Revera will host invitation only breakfasts on the mornings of the 12th & 13th of June respectively.

CIO SUMMITCIO SUMMIT

PLENARY DAY T WO13 June 2019

TOPIC S

qArtificial intelligence - if you haven’t started by now, is it too late to catch up?Engaging with the customer to achieve user-led design excellencePro-active security - the role of user behaviour analytics and real-time threat intelligence

for identity and access managementPrivacy and security in an IoT world - how secure are your systems and end-point devices?Driving transformation through effective cultural change management - does culture eat

strategy for breakfast?Creating a transformative culture: how to attract and retain talent in a high-demand marketAvoiding cloud sprawl - single provider or a hybrid mix? Establishing what works best for

your businessUnlocking potential – becoming a datacentric organisation?Blockchain is here to stay - what does that mean for your organisation?Is Agile the answer to every management challenge? Or just a fad that’s being force-fed

across the business?

ROUNDTABLES12 June 20191.00pm – 1.40pm; 1.45pm – 2.25pm; 2.30pm – 3.10pm

SEMINAR PROGRAMME13 June 2019Returning in 2019, designed for the whole ICT team

CIO SUMMIT

CIO SUMMIT

The CIO Summit Roundtables programme provides a structured, confidential and informal environment for participants to create a discourse around business challenges and opportunities. This element is exclusive for CIO Summit Pass holders and involves small group discussions hosted by an industry leader and facilitated by a technology expert.

Running on day two of the CIO Summit the Seminar programme is designed for specialised programme designed for the CIO’s direct reports, technical team leaders and key IT advisors.

With two separate streams and six themes, customise your learning experience by selecting from key technical and leadership skills sessions.

Don’t miss this opportunity to network with your peers and hear from some of New Zealand’s technology and leadership experts!

How it works:• A two-hour programme with up to 12 Roundtables in operation • Each Roundtable has a separate area of discussion • Every 40 minutes the delegates can swap tables. Participants can register for as many sessions as they wish to • Two weeks out from the event you will be invited to register your interest in attending the roundtables. Participants are limited to a

maximum of 10 participants per table and delegates will be registered on a first come first served basis prior to the summit.

TIME STREAM A STREAM B

9.00 Welcome from the Chair Welcome from the Chair

INNOVATION & TECHNOLOGY & LEADERSHIP CYBER SECURITY

9.10 M-Files the digital workplace Nicholas Delaveris, Director Australia & New Zealand, Sharp

Privacy vs Security – know the difference Jon Duffy, Assistant Commissioner, Office of the Privacy Commissioner

9.40 Turning your organisation inside out to innovate Jill Brinsdon, Managing Director, Tricky Dr Liz Berryman, Founder, chnnl

It’s more than just cyber – why we need to be focused on converged security Matthew Evetts, CEO, COMSMART

10.10 Why successful innovation and technology adoption requires successful leadership Lauren Salisbury, GM Digital and Innovation, Coda Group

Rise of automated attacks Representative from Okta

10.40 MORNING BREAK

CLOUD & MOBILITY DATA FUTURES AND ANALYSIS

11.00 Unlocking Microsoft 365 for your mobile workforce Shane Sloan, Mobile Solutions Architect, Mobile Mentor

Dashboarding big data – collecting information for asset management and utilisation at the Counties/Manukau DHB Roy Malto, Systems Development Manager, Counties Manukau DHB

11.30 Transforming legacy systems to enable growth Tracey Saunders, CIO, Dunedin City Council

Mitigating the security risks of utilising big data

12.00 How new approaches to automation in IT Ops are disrupting legacy technologies and improving your service management outcomes Erik Rudin, VP of Business Development and Alliances, Science Logic

Commercialising your data: the new gold Paul Adams, Chairman and CEO, EverEdge

12.30 LUNCH

CUSTOMER EXPERIENCE & DIGITAL TRANSFORMATION METHODOLOGIES – DEVOPS, AGILE + BEYOND

1.30 Lessons from the front line of digital transformation – Office 365 Representative from Information Leadership

DevOps for improving communication, collaboration and integration Dave Corlett, Head of Engineering, Westpac

2.00 Taking AI from concept to the real world Andrew Jurgens, Chief Digital Officer, DDS IT

The evolution of employee computing Safi Obeidullah, Director of Sales Engineering, Citrix

2.30 Why Digital Transformations Fail - Insider’s view Timothy Kasbe, Regional Head ANZ, Zoho

Lean and Agile – becoming responsive to business and customer needs Michelle Hall, Agile QA Lead, Tower Insurance

3.00 AFTERNOON BREAK

3.20 JOIN THE PLENARY PROGRAMME

D AY T W O S E M I N A R S P O N S O R S

SEMINARS 01.indd 1 11/03/19 8:56 AM

THE C IO INTENSIVEA POST-SUMMI T MASTERCLASS

14 June 2019; 9.00am – 4.00pm

MASTERING YOUR TEAM CULTURE TO OPTIMISE YOUR PERFORMANCE

Your company culture is eight times more influential than your strategy in determining your organisation’s performance variance. To ensure this performance bias is working in

your organisation’s favour it is vital you learn to master organisational culture.

CULTURES AT WORK

After last year’s inspirational and crowd-favourite keynote presentation, Corporate Anthropologist Michael Henderson returns for a full day workshop.

In this masterclass understand the drivers of a strong performance culture and how to truly lead a world-class culture throughout your organisation.

This masterclass addresses four key aspects of creating and leading culture in your organisation to enhance business performance, engage employees and serve your stakeholders.

1. CULTURE AWARENESS. EVALUATE YOUR LEVEL OF CULTURE AWARENESS If you lack awareness of culture you lack the awareness regarding your team’s performance. There are 12 fundamental aspects required in order to truly understand how culture works and influences performance in your department and business. Failure to understand these puts you at a significant disadvantage when it comes to mastering culture.

2. CULTURE APPRECIATION. THE BUSINESS CASE FOR YOUR CULTURE There are six primary ways in which your culture and your team’s performance interconnect. Evaluate your team’s culture for operational and performance effectiveness across all six areas. • Identify your strengths and weaknesses • Evaluate the cost and gains of your status quo • Consider how your expanded level of culture awareness could identify interventions to

improve your cultures alignment to optimum performance.

3. CULTURE IN ACTION. WHERE IS YOUR CULTURE POSITIONED TO TAKE YOU? Too many organisations think culture is only about creating a ‘nice place to work’. The reality is culture is strategically directional and influences your team’s relevance and even survival. • Why it’s best to think in terms of culturing rather than culture to become agile and

sustainable • Where is your culture currently sitting on the Sigmoid curve? • What does this location mean? • Do you need to change? By when? • What are the key changes your culture requires to embody?

4. CULTURE ACHIEVEMENT. WHAT’S YOUR PLAN?What have you learnt today that you intend to apply? How will you achieve this? Who will be involved? Who do you need to communicate or connect with? What’s your time frame? What’s your sense of urgency? What’s your plan? Use this final segment of the workshop to consolidate your thinking, calibrate your position and determine your next steps.

Limited places available – book today to secure your spot!

MICHAEL HENDERSON

CORPORATE ANTHROPOLOGIST, CULTURES AT WORK

G O L D S P O N S O R S

L A N Y A R D S P O N S O R

D O C U M E N T M A N AG E M E N T P R OV I D E R

S I LV E R S P O N S O R S

LO U N G E S P O N S O R

E X H I B I T O R S

AW A R D S S P O N S O R S

P L AT I N U M S P O N S O R S

E X E C U T I V E N E T W O R K I N G R O U N DT A B L E S P O N S O R S

H E A D L I N E S P O N S O R S

The IT Industry Trade Association

S U M M I T D I N N E R S P O N S O R

B R E A K F A S T - D AY 1 S P O N S O R

B R E A K F A S T - D AY 2 S P O N S O R

C I S O LU N C H S P O N S O R

THANK YOU TO OUR SPONSORS

S U P P O R T I N G O R G A N I S AT I O N S

The IT Industry Trade Association

B AG S P O N S O R

Copyright © 2019 Conferenz Ltd

CIOSUMMIT.CO.NZ 09 912 3616 REGISTER@CONFERENZ.CO.NZ

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SUPER SAVER PRICE

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EARLY BIRD PRICE

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15 MAY 2019

LAST MINUTE

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15 MAY 2019

ALL ACCESS CIO SUMMIT PASSIncludes CIO Awards Dinner

Restrictions apply*$1799 + GST $2099 + GST $2399 + GST

THE CIO INTENSIVEMASTERCLASS $1399 + GST $1499 + GST $1599 + GST

AWARDS DINNER INDIVIDUAL

AWARDS CORPORATE TABLESpecial price for sponsors/finalists Group booking for a table of ten

AWARDS CORPORATE TABLEGroup booking for a table of ten

SEMINAR PASSLimited access to Day Two

(CIO Awards Dinner not included)

*Registration Exclusions:

The CIO Summit (Summit Pass) is intended for CIOs, senior business executives and senior technical roles. If you do not fit this category, please contact our office on (09) 912 3616 to see if you are eligible. The organisers reserve the right to decline registrations or corporate table bookings at any time. Non-sponsoring vendors or IT suppliers are ineligible to purchase single dinner tickets. The Seminar Pass is intended for the CIO’s direct reports and the wider ICT team. This pass is only valid for the 13 June 2019 and does not allow access to the CIO Plenary Programme or any exclusive networking elements of the event.

Agenda Updates: IDC and Conferenz Ltd reserve the right to make any amendments deemed in the best interest of the conference. Agenda is correct at the time of printing. Please check the website for any updates.

Code of Conduct: All speakers, vendors, exhibitors and delegates are expected to adhere to the code of conduct for this event. To see the policy please visit www.ciosummit.co.nz/codeofconduct

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has been approved)A 2.5% surcharge will be added to credit card payments

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Send a substitute delegate in your place.Confirm your cancellation in writing (letter or email) at least ten working days prior to the event and receive a refund less a $300+GST service charge per registrant.

Regrettably, no refunds can be made for cancellations received after this date.

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* Contact us on 09 912 3616 for group discount.

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