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    The Analysis of Insurance Earnings

    An Enterprise Approach

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    John McGarryInsight Decision Solutions Inc.

    8920 Woodbine Avenue, Suite 205Markham, ON, L3R 9W9, Canada

    [email protected]

    Kevin PledgeInsight Decision Solutions Inc.

    8920 Woodbine Avenue, Suite 205Markham, ON, L3R 9W9, Canada

    [email protected]

    The Analysis of Insurance Earnings: An Enterprise Approach

    John McGarry, Kevin Pledge

    Lulu.com ID: 2568635 (Second Edition) Publish Date 5/26/2008

    ISBN: 978-1-4357-1865-4

    Insight Decision Solutions Inc.

    All rights reserved. This work may not be translated or copied in whole or in part

    without the written permission of Insight Decision Solutions (8920 Woodbine

    Avenue, Suite 205,Markham, ON, L3R 9W9, Canada), except for brief excerpts in

    connection with reviews or scholarly analysis. Use in connection with any form of

    information storage and retrieval, electronic adaptation, computer software, or by

    similar or dissimilar methodology now known or hereafter developed is forbidden.

    www.insightdecision.com

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    John McGarry

    Kevin Pledge

    The Analysis ofInsurance Earnings

    An Enterprise Approach

    www.insightdecision.com

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    Contents

    Preface ....................................................................................................................................................... iIntroduction .......................................................................................................................................... 1

    Enterprise Earnings-by-Source Methodology

    Earnings By Source Overview.................................................................................................... 7

    Enterprise Earnings Analysis .................................................................................................. 13

    Derivation of Earnings-by-Source Formula

    Principles of Enterprise Earnings Analysis ..................................................................... 31Income Statements ........................................................................................................................ 41

    Traditional Life Valuation Sources ....................................................................................... 45

    Traditional Life Expected and Margin Sources............................................................. 53

    Disability Income Valuation Sources .................................................................................. 59

    Disability Income Expected and Margin Sources ........................................................ 73

    Universal Life Valuation Sources .......................................................................................... 79Universal Life Expected and Margin Sources ................................................................ 91

    Other Considerations ................................................................................................................... 99

    Product Examples ....................................................................................................................... 109

    Enterprise Earnings Analysis Examples

    Traditional Life Example ......................................................................................................... 117

    Disability Insurance Example .............................................................................................. 137Conclusion ....................................................................................................................................... 149

    Appendices

    Terminology ................................................................................................................................... 153

    Literature.......................................................................................................................................... 155

    Index .................................................................................................................................................... 157

    About the Authors ....................................................................................................................... 161

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    iPREFACE

    Preface

    Analysis of earnings in most industries consists of a relatively simplebreakdown of revenue and expenses. Insurance business is more complex;

    the emergence of profit is determined by pricing assumptions, reserves and

    divergences between the assumptions and actual experience over the

    lifetime of the business. These complexities have given rise to a process

    known as earnings-by-source, sources of earnings or analysis of surplus,

    depending on jurisdiction. This process is intended to explain earnings

    relative to the underlying sources. Unfortunately in many companies, even

    if this process is carried out, the usefulness of it as a management tool is

    frequently overlooked. The reasons for this are varied, ranging from

    difficulty in explaining results to questions over the validity of the results

    themselves.

    The content of this book is based on work done for the design of a data

    warehouse system that would be used to evaluate strategic decisions. In

    order to achieve this it was necessary to go back to first principles and

    answer questions as to what would make such a system a usefulmanagement tool.

    The resulting approach involves viewing the profit emergence as a

    continuous event over the year, rather than a discreet once-a-year event.

    Problems with results being tied to the given time period and the

    interactions between assumptions over longer periods are removed. At the

    same time the results can be demonstrated to be accurate and reconcile

    without the need for unexplained balancing items.

    This approach has been implemented in the Insight Enterprise system

    which, with the ability to slice and drill into a wide range of business

    attributes such as location, sales office, product and reinsurer, lives up to its

    potential as a powerful management tool.

    This work is the culmination of five years research and development since

    the publication of the The Analysis of Insurance Earnings (McGarry &

    Pledge, 2002) and presented at the Canadian Institute of Actuaries meeting,Halifax, NS, on June 28th 2002. This presentation was referenced in the

    Canadian Institute of Actuaries educational note on sources of earnings

    (Committe on the Appointed/Valuation Actuary, 2004). While aspects of the

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    ii THE ANALYSIS OF INSURANCE EARNINGS

    derivation and presentation of the approach have evolved and been

    generalized and refined, the broad principles remain the same. The

    approach has been broadened to include fund based products such asuniversal life, and in addition, it is now tied directly to reported earnings.

    We are grateful to many friends, colleagues and especially clients, who have

    been associated with the development of this approach. In particular we

    would like to express our gratitude to Rick Tse, Lyne Francoeur, Caroline

    Rendall and Robert LaLonde.

    The authors would appreciated any feedback or comments and can be

    contacted at [email protected].

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    1INTRODUCTION

    Introduction

    Earnings-by-source is a powerful tool for understanding how earnings arisein a life insurance company. It identifies the impact of new business on

    earnings and apportions the remaining earnings amongst the main

    insurance variables, e.g. mortality and interest. The financial impact of

    divergences from assumptions, particularly over time, is also a useful

    indication to the appropriateness of those assumptions.

    A perennial issue with the presentation of earnings-by-source is that it is

    not accessible to anyone other than actuaries. This is a barrier for its wideruse as a management tool. Generally speaking, management will

    understand the actual earnings arising and projected earnings over the

    period in the income statement form. The earnings-by-source process is

    complex and fragmented, the sources are difficult to reconcile with the

    income statement, and there are often large balancing items required in

    order to reconcile the sum of the sources to total earnings. It is easy to see

    why earnings-by-source may lack credibility and is not more widely used or

    appreciated.

    The traditional approach taken for earnings-by-source reporting is, by the

    nature of its derivation and application, a black-box analysis, divorced

    from actual corporate earnings. The formulae are derived by expanding the

    reserve increase term of an income statement resulting in a formula of each

    source, which are then applied to both actual and expected earnings

    components. This is true whether an aggregate formula approach or

    seriatim projection approach is taken. Practical issues around the reality ofdata residing in various insurance systems, the complexities of managing

    the required extracts, and integrating inconsistent data sources are real

    barriers to overcome. Hence the traditional approach involves taking actual

    earnings, which are generally understood, together with an implicit set of

    projected earnings, and then calculating static sources which bear little

    resemblance to the original earnings. Management is expected to jump

    from a corporate income statement to a series of sources without any way

    to tie the two together.

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    2 THE ANALYSIS OF INSURANCE EARNINGS

    The methodology presented in this guide takes an enterprise approach and

    overcomes these limitations by embedding earnings-by-source into a

    broader earnings analysis. This involves four key steps:

    corporate and projected income are incorporated directly into the

    analysis;

    earnings-by-source formula is constructed as an explicit

    transformation of the income statement;

    a notional policy earnings statementis built, reconciling policy

    sources with the GL; finally, the valuation and best-estimate analysis is integrated into a

    single analysis, instead of being viewed as alternative analyses with

    inconsistent, irreconcilable results.

    The terminology has been deliberately kept general, as this approach is not

    tied to any regulatory jurisdiction. Hence the adjectives expected and

    valuation are used for describing the two sets of projection assumptions:

    the former best estimate and internal, the latter regulatory and prudent.

    Enterprise earnings analysis is not an alternative to earnings-by-source; it

    has the traditional sources of earnings embedded into it. However, it allows

    much broader earnings analysis across all the components in relation to

    actual and projected income.

    A simple, robust, practical approach to enterprise earnings analysis is

    presented that applies to various types of insurance, and is independent of

    local regulatory requirements. This approach will give management andregulators the ability to understand the insurance earnings across product

    lines, divisions and companies. While any pan-insurance approach may be

    considered too simple for specialists in a given practice area, the approach

    can be extended and supplemented.

    The proposed approach offers several advantages.

    The sources are additive over time, so moving from a yearly to four

    quarterly analyses gives consistent results.

    The contingency sources (mortality, etc) focus on the immediate

    financial impact of the event.

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    3INTRODUCTION

    The approach is general, such that the formula can be tailored to

    analyses using either expected or valuation projection assumptions or

    both, and also either gross or net premium valuation methods. Henceit is not limited to a single accounting approach.

    The approach integrates expectation and valuation projections, giving

    a single earnings-by-source satisfying both management and actuarial

    requirements in a single, integrated application.

    The formulae for the sources are relatively simple and intuitive,

    allowing for ease of communication and calculation.

    The approach requires no balancing item. The total earnings should be

    fully explicable with respect to its sources. Balancing item is used

    here in the context of dont know, as opposed to different but

    explicable.

    As a policy seriatim approach, the analysis can be carried out at any

    level, giving insights on earnings by, for example, region, division and

    product.

    Any earnings-by-source analysis represents an apportionment of total

    earnings, requiring some assumptions to hold true and using some level of

    approximation. The method used is also a function of the intended purpose

    and the availability of the data. There may also be a compromise between

    conflicting purposes. Hence, given different approaches, the issue is not

    between right and wrong, but between the more appropriate approach

    given systems and other constraints.

    Emergence of Profit

    In order to present enterprise earnings analysis, it is important that the

    manner in which earnings arise in an insurance company is understood.

    A life insurance policy is a long-term contract for which the beneficiary will

    receive a benefit paid on the death of the insured life in return for premiums

    paid. The life insurance company will earn interest on the premiums paid,

    and incur expenses with regard to the sale and administration of the policy.

    Life insurance companies are required to hold a reserve to cover the future

    net liabilities (benefits plus expenses less premiums) associated with a

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    4 THE ANALYSIS OF INSURANCE EARNINGS

    policy. The reserve is calculated by accumulating the future net cash flows

    over the remaining lifetime of a policy to a lump sum, allowing for interest

    earned. This requires a set of projection assumptions for the futurebehavior of the main factors affecting the cash-flows: interest, expenses,

    mortality and withdrawals (i.e. surrenders and lapses). The reserve is

    calculated with prudence in mind, and this prudence is reflected, explicitly

    or implicitly, in the method or assumptions or both.

    From an earnings perspective, the full amount of the reserve impacts the

    earnings in the year of issue. In subsequent years, it is the change in the

    reserve over the year that flows through to earnings. When a policyterminates, the entire reserve is released. For each year of a policy, a profit

    or loss may be recognized depending on the interaction of the cash flows

    and the change in reserves.

    An analysis of earnings by source requires identifying the impact of policies

    sold and the variations between the reserve assumptions and actual

    experience over the period. The sources of earnings (either positive or

    negative) include new business, interest, expenses, mortality and

    withdrawals.

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    5ENTERPRISE EARNINGS-BY-SOURCE METHODOLOGY

    Section

    1Enterprise Earnings-by-Source Methodology

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    7EARNINGS BY SOURCE OVERVIEW

    Earnings by Source Overview

    Earnings-by-source was originally developed as an extension to thevaluation process, resulting in two sets of analysis, based on the same

    principles, but producing different results for different purposes. Valuation

    earnings-by-source compares actual earnings to those embedded in the

    reserves. Expected earnings-by-source compares actual earnings to

    earnings projected on a best-estimate or management set of assumptions.

    Before discussing these approaches it is worth considering the processes

    behind these approaches.

    Traditional Processes

    Traditionally, earnings-by-source is carried out as part of a

    valuation/projection process. This requires bringing the actual data, at

    various levels of aggregation, into the projection process, usually by line of

    business. While logically, bringing this actual data to the projection systems

    should be equivalent to bringing the projections to the actual earnings, in

    practice there will be an unavoidable loss of data fidelity and lineage. This

    will result in the actual earnings used in the earnings-by-source not being

    directly related or reconcilable with reported actual earnings. This effect

    will be compounded for multiple lines of business with separate extracts

    and requirements.

    Another consideration is that at the heart of a valuation/projection system

    is a projection model of how policies operate. A projection model is a

    simplified version of the reality of policy administration, which will beappropriate for valuation and projection. Bringing actual data into this

    projection model will essentially result in another loss of data fidelity and

    lineage as unmodeled items are ignored and unmodeled behavior ignored

    or smoothed. Again, lines of business with different models are

    requirements will only compound these issues from a management

    perspective.

    This approach reflects the primary purpose of a valuation earnings-by-source which is to use actual data to investigate and support the projection

    assumptions and model for each line of business. The purpose of using

    earnings-by-source to explain actual earnings arising is secondary. Only

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    8 THE ANALYSIS OF INSURANCE EARNINGS

    modeled actual earnings can be directly explained, while manual

    balancing items are required to presented earnings-by-source in the full

    context of actual earnings.

    Another drawback of earnings-by-source as part of the valuation process is

    that only a limited set of policy attributes, usually actuarial in nature, can be

    used for analysis. The broad range of policy attributes and relationships

    available in the actual data, such as to the agent and agent hierarchy, is lost.

    While some of these attributes can be incorporated, these changes are time-

    consuming and costly. Hence the potential of using earnings-by-source as a

    management tool is limited by the lack of flexibility.

    Valuation Sources of Earnings

    Earnings-by-source analysis was originally developed as an aggregate

    method to understand the change in reserves over a period, and also as an

    iterative test of the valuation process by reconciling the reserves at the end

    of a period to the reserves at the start of the period using the actual and

    expected cash flows over the period.

    The analysis entails examining new business (i.e. policies issued in the

    period) separate from policies in force at the start of the period. New

    business is unexpected as no allowance is made for new business in the

    valuation.

    Earnings arising on policies in force at the start of the period are compared

    to projections embedded in the reserves (based on the valuation

    assumptions). This is done by subtracting the gains within the valuationearnings from the actual gains. It is a fundamental identity that a projection

    of earnings using the valuation method on the valuation assumptions is

    equal to zero. Hence the sources of earnings calculated from actual less

    valuation gains is equal to actual earnings.

    The sources can be split between operational items such as interest,

    premiums and expenses, and contingency items such as mortality and

    withdrawal. The sources reflect the appropriateness of the individualassumptions, and the set of assumptions in aggregate. Given that reserve

    assumptions contain a margin for prudence, these sources will usually be

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    9EARNINGS BY SOURCE OVERVIEW

    positive. Under a net premium valuation, the difference between the office

    and net premium will flow through to the premium source.

    A typical valuation source-of-earnings report could be structured as follows,

    although some of the sources may not apply depending on the reserving

    method:

    New Business Strain

    Premium Profit

    Investment Profit

    Mortality Profit

    Withdrawal Profit

    Expense Profit

    The new business strain is the impact of setting up reserves, the premium

    profit is the difference between the gross and net premium, usually referred

    to as premium load. The interest and mortality profits represent to total

    contribution to earnings from these variables.

    Valuation source of earnings is used for experience reporting in the US and

    to validate reserve changes. It has little value for management reporting, to

    address management reporting expected sources of earnings was

    developed.

    Expected Sources of Earnings

    The sources of earnings above are based on the valuation assumptions

    where variations between gains under actual experience and the valuation

    assumptions are analyzed. This shows how earnings are impacted by the

    reserves and gives an indication of the appropriateness of the valuation

    assumptions. However, as a management tool, there are shortcomings. The

    prudence within the valuation assumption should result in persistent

    earnings arising due to the release of margins for prudence, although there

    will be fluctuations due to randomness.

    The valuation assumptions represent a view of the future required for

    calculating reserves. It does not represent the insurers view. The insurer

    will have projected income for the following period based on its own view

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    10 THE ANALYSIS OF INSURANCE EARNINGS

    of future events, including new business. Such projections may be based on

    best-estimate assumptions where there is a 50% probability of the actual

    outcome being higher (or lower) than the assumption. However, in theabsence of detailed monitoring it is likely that the corporate assumptions

    are either aggressive or conservative: the nature of corporate projections is

    that new business and withdrawal assumptions are likely to be aggressive.

    Irrespective of this, the corporate projections are used to manage the

    business, and hence understanding earnings with regard to these

    projections is critical. More generally, we will refer to expected

    assumptions, which may or may not be a best estimate of future events.

    Sources of earnings calculated on expected assumptions (assumed here to

    be best-estimate) changes the nature of the analyses. Firstly, the difference

    between gains calculated from actual experience and the expected

    assumptions should average to zero over time as variations should be due

    only to randomness. Hence this represents a performance test for the

    sources, and a test of reliability of the expected assumptions. The sum of

    these experience sources will not equal actual earnings; expected earnings

    must be included as a source for this to occur. Also, there will be expectedearnings for new business as this will certainly not be unexpected under the

    corporate earnings projections. An expected earnings-by-source raises the

    analysis from a comprehension-and-reconciliation tool to a management

    tool, although this still represents two alternative analyses.

    A typical risk sources-of-earnings report could be structured as follows:

    Expected Profit (including both inforce and new business)

    New Business Profit

    Inforce Profit

    Premium Profit

    Investment Profit

    Mortality Profit

    Withdrawal Profit

    Expense Profit

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    11EARNINGS BY SOURCE OVERVIEW

    The expected sources-of-earnings analysis is well established: (Collins &

    Keeler, 1993) outline the approach in the context of business plans and

    embedded value, while (Farmer, 1997) outlines the approach in the contextof best estimate analysis. It was introduced as a Canadian reporting

    requirement in 2004, and is also a South African requirement.

    The Canadian regulatory framework incorporates the concepts outlined

    above, using a PPM (Policy Premium Method) valuation method (1992)

    with explicit best estimate (unmadded) and valuation (madded)

    assumptions, together with dynamic financial analysis requiring a base,

    best-estimate, projection over the medium term. This was originallyintroduced as DST (dynamic solvency testing) in 1992, later become DCAT

    (dynamic capital adequacy testing) in 1998. Finally source-of-earnings

    reporting was introduced in 2004. The report structure required for

    reporting is reproduced below. The relationship with the above report is

    presented below, for simplicity it is assumed that there are no best estimate

    new business assumptions.

    Expected Profit on Inforce Operations (Expected Profit)

    Impact of New Business (New Business Profit)

    Experience Gains & Losses (Inforce Profit)

    Changes in Best Estimate Assumptions and Other Changes

    Earnings on Operations Before Taxes

    Earnings on Surplus

    Net Income Before Taxes

    The assumption change and surplus items have not been included here for

    simplicity, but will be addressed in the main body.

    Enterprise Sources of Earnings

    There are several limitations of the valuation and expected sources of

    earnings:

    Firstly, being developed from the valuation process, results presented

    are geared towards the actuarial objectives of reconciling and

    explaining changes in reserves.

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    12 THE ANALYSIS OF INSURANCE EARNINGS

    Secondly, there is a disconnect between actual reported earnings and

    the calculated sources.

    Last but not least, these analyses are effectively developed

    independent of each other.

    To overcome the first limitation, the earnings-by-source process needs to be

    viewed independent of the valuation process. This, not only provides an

    independent check on the valuation process, but can also provide integrated

    presentation to multiple audiences, including Management, Finance and

    other departments. The natural platform for such enterprise analysis is a

    data warehouse, fed with the raw data and capable of executing the

    calculations at the most granular level. It is important to make the

    distinction between a platform designed for this purpose and one that

    would be fed the results of earnings-by-source analysis and merely presents

    them as the latter would be restrictive and limited as a management tool.

    The last two limitations listed above are addressed by an integrated

    sources-of-earnings analysis approach. This is described in the next section.

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    13ENTERPRISE EARNINGS ANALYSIS

    Enterprise Earnings Analysis

    As described in the previous section, one of the main limitations of thevaluation and expected source of earnings approaches is that these analyses

    are effectively independent of each other, and independent of the reported

    earnings. To overcome this, an integrated sources-of-earnings analysis is

    proposed incorporating both valuation and expected sources. Explicit

    policy earnings are introduced, together with the concept of a gain

    statement, to link this to reported earnings and enable clear steps through

    the process.

    The integrated approach is referred to here as the Expected-Margin sources

    of earnings. It has the expected sources explicitly embedded, with the

    valuation sources as the sum of the expected and margin sources. The

    margin sources allow expected profit to be analyzed by source, and are the

    bridge between the valuation and expected sources. While the method

    allows actual earnings to be analyzed against expected and valuation

    assumptions simultaneously, this does not preclude using the method solely

    on the valuation or expected assumptions. With the full Expected-Marginsources of earnings, the valuation sources of earnings report is simply a

    report on the more detailed results and not a separate method. Similarly for

    expected sources-of-earnings report.

    The source-of-earnings reports are available from the full Expected-Margin

    sources of earnings analysis is shown on the next page.

    The methodology and formula will be developed first for the Valuation

    source of earnings as this reflects the standard approach and illustrates the

    method and formulae, and then for full Expected-Margin sources of

    earnings. A separate development of the stand-alone Expected sources of

    earnings is not presented here there is a direct parallel with the Valuation

    method and formula.

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    14 THE ANALYSIS OF INSURANCE EARNINGS

    Report Description

    Valuation In-force sources derived from the difference

    between actual experience and the valuation

    assumptions. New business source from actual

    impact. For reconciling and validating reserves,

    and understanding the impact of prudent

    valuation assumptions.

    Expected In-force sources derived from the difference

    between actual experience and expected

    assumptions, together with expected profit. New

    business source may include expected

    assumption. For explaining impact of policies and

    reserves on earnings to management.

    Margin In-force sources derived from the difference

    between expected and valuation assumptions,

    For explaining expected profit as release of

    margins due to the prudence in the valuationassumptions and method.

    Expected-

    Margin

    The full analysis combining valuation, expected

    and margin sources.

    Expected-Margin Analysis

    The expected sources discussed in the previous section have a completely

    different interpretation from the valuation sources. The expected approach

    breaks the link with the explicit valuation assumptions which are now

    embedded in the expected profit source. Hence the expected approach lacks

    the explanation and validation of reserves through the reserve roll-forward.

    The question then arises as to whether these two approaches can be

    integrated to give a single, consistent source analysis incorporating bothvaluation and risk sources. The valuation analysis considers actual earnings

    less valuation earnings, while the expected sources examine actual earnings

    less expected earnings. To integrate these two approaches, expected

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    15ENTERPRISE EARNINGS ANALYSIS

    earnings can be considered the bridge between actual and valuation

    earnings. This requires consideration of actual less expected earnings

    separate from the expected less valuation earnings: the expected andmargin sources of earnings respectively. The expected sources have

    already been discussed. For the margin sources, given that valuation

    earnings are identically zero, as already discussed, total margin sources

    equal expected earnings and the individual margin sources are equal to the

    impact of the difference between the expected and valuation assumptions

    (and methods).

    The earnings by source analysis incorporating expected, valuation andmargin sources will be referred to as Expected-Margin earnings-by-source.

    An Expected-Margin earnings-by-source report could be structured as

    follows:

    Sources Expected Margin

    New Business X X

    Inforce Business

    Premium X X

    Investment X X

    Mortality X X

    Withdrawal X X

    Survival X X

    Expense X X

    TotalActl Expd

    Earnings

    Expected

    Earnings

    The first item to note is the new survival source that is not present in

    traditional sources of earnings. The survival source represents the

    residual reserve increase on policies not terminating due to mortality or

    withdrawal. This source is not apparent in the traditional sources of

    earnings due to the assumptions used to develop the formulae or it is

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    16 THE ANALYSIS OF INSURANCE EARNINGS

    allocated to other sources. For traditional products the source is not

    expected to be material except for policy alterations and possibly where

    there are errors or approximations in the reserving process. Valuationsources are the sum of the Expected and Margin sources; in total this is

    equal to actual earnings.

    The sum of the margin sources is equal to expected earnings, where each

    source (except new business) identifies the impact of the margins for

    prudence or convenience within the valuation assumptions or method.

    Finally the sum of the expected sources represents the performance of

    actual experience against the expected assumptions (and vice versa).

    The above report clearly incorporates both the valuation and expected

    earnings-by-source analysis. It allows management to assess performance

    against reasonable projections, while allowing actuaries to understand and

    validate the valuation and in addition to test the appropriateness of the best

    estimate assumptions and the magnitude of the margins in the assumptions

    or method.

    Reported and Policy Earnings

    The Expected-Margin sources report includes actual earnings as the sum of

    expected and margin sources, and expected earnings as the sum of the

    margin sources. While this report allows actuarial and management

    requirements to be resolved in a single analysis, it does not relate the

    sources to the income statement.

    The aim of relating sources to the income statement is a central propositionwhich has an impact on how the formulae are developed. Relegating it to an

    after-thought will largely result in failure in both immediate aim and the

    larger objective of developing an enterprise earnings analysis.

    There is a technical issue to be resolved before embedding sources of

    earnings into the income statement. Reporting earnings exist in the general

    ledger which is independent of, but related to, the policy data. Premiums,

    claims and reserves are fed from the policy systems, but with only limitedpolicy attributes. Expenses and investment income are not policy-related

    data, and need to be unitized to allow policy analysis. For expenses,

    acquisition and maintenance expenses are not defined in the general ledger,

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    17ENTERPRISE EARNINGS ANALYSIS

    and need to be calculated in an expense study. To overcome these

    constraints, policy earnings need to be constructed using premiums,

    claims and reserves already on the policy side, together with unitizedexpenses and investment income. Ideally the difference between reported

    and policy earnings will be earnings on surplus. In reality, reported earnings

    will contain non-policy policy amounts, e.g. aggregate reserve

    adjustments, and income taxes. Hence the difference between reported and

    policy earnings will be surplus plus other amounts. In order to investigate

    these other amounts, it is important that the policy earnings contain the

    account and product information as reported earnings.

    Hence policy earnings are used as the actual earnings for policy sources of

    earnings, with the difference between reported and policy earnings

    identifying primarily the surplus source of earnings. In the subsequent

    discussion, actual earnings are referring to policy earnings.

    Income and Gain Statements

    The Expected-Margin sources report above contains the differencesbetween the three types of earnings involved in the sources calculation:

    actual, expected and valuation.

    The report format below presents the income statements for actual,

    expected and valuation earnings.

    Income Actl Expd Valn

    Premium X X X

    Investment X X X

    Claims X X X

    Reserve Increase X X X

    Expenses X X X

    Total X X X

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    Now consider the similar report for the actual, expected and valuation

    sources, showing the underlying actual, expected and valuation earnings

    used to calculate the sources.

    Gain Actl Expd Valn

    Premium X X X

    Investment X X X

    Mortality X X X

    Withdrawal X X X

    Survival X X X

    Expenses X X X

    Total X X X

    This form of earnings will be referred to here as a gain statement, as the

    source components are often referred to as gains or strains (e.g. actual

    death strain less expected death strain). The convention of referring to the

    terms as gain or strain depending on their usual sign will be ignored here

    for simplicity.

    The relationship between these separate income and gain statement

    reports is clear and unambiguous. Total actual, expected and valuation

    earnings should be identical under either report. In order to explain sources

    in terms of the income statement, it is necessary to derive the gains

    statement formulae as transformations of the income statement. Note that

    the gain statement transformation is independent of the type of earnings

    (actual, expected or valuation). That is, the same structural transformation

    should be used, although with differences reflecting discrete and

    probabilistic events.

    The new business source does not appear in the gain statement. A policytransitions from new business to inforce depending on the new business

    definition. Hence new business earnings need to be identified by a policy

    status which can then be brought into the income, or equivalent gain,

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    19ENTERPRISE EARNINGS ANALYSIS

    statements. The income statements below illustrate the split between

    inforce and new business earnings for the income statement report. The

    total actual new-business earnings are referred to as new business strain.There are no new business earnings for the valuation earnings.

    Income Actual Expected Valuation

    Inforce NB Inforce NB Inforce

    Premium X X X X X

    Investment X X X X X

    Claims X X X X X

    Reserve Increase X X X X X

    Expenses X X X X X

    Total X X X X X

    An integrated, enterprise approach to earnings analysis brings together

    reported earnings and both valuation and risk sources.

    Statement Structure:

    Earnings Statement (standard income statement, based on particular

    source / set of assumptions),

    Sources Statement (statement structured based on the differencesbetween the earnings types),

    Earnings-by-Source Statement (typically items from Sources

    Statement by Gain plus surplus).

    Line Items:

    Traditional layout with change in reserves are referred to as Income

    Lines,

    Rearrangement based on contingent events are referred to as Gain

    Lines.

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    20 THE ANALYSIS OF INSURANCE EARNINGS

    Report layouts and transition between these reports is illustrated on the

    following pages.

    The abbreviations used in the following illustrations are:

    P Premium

    I Investment Income

    C Claims

    R Change in Reserves

    M Mortality

    W Withdrawal

    S Survival

    E Expenses

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    21ENTERPRISE EARNINGS ANALYSIS

    Valuation Analysis

    Earnings Statement

    Income GL Act Val

    P x x x

    I x x x

    C x x x

    R x x x

    E x x x

    Tot x x x

    Gain Act Val

    P x x

    I x x

    M x x

    W x x

    S x x

    E x x

    Tot x x

    Sources Statement

    Income Val

    P x

    I x

    C x

    R x

    E x

    Tot x

    Gain Val

    P x

    I x

    M x

    W x

    S x

    E x

    Tot x

    Earnings-by-Source Statement

    SOE

    NB x

    S1 x

    S2 x

    S3 x

    etc x

    Tot x

    Surplus x

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    22 THE ANALYSIS OF INSURANCE EARNINGS

    Expected-Margin Analysis

    Earnings Statement

    Income GL Act Exp Val

    P x x x x

    I x x x x

    C x x x x

    R x x x x

    E x x x x

    Tot x x x x

    Gain Act Exp Val

    P x x x

    I x x x

    M x x x

    W x x x

    S x x x

    E x x x

    Tot x x x

    Sources Statement

    Income Exp Mar

    P x x

    I x xC x x

    R x x

    E x x

    Tot x x

    Gain Exp Mar

    P x x

    I x x

    M x x

    W x x

    S x x

    E x x

    Tot x x

    Earnings-by-Source Statement

    SOE

    NB x

    Expd x

    S1 x

    S2 x

    etc x

    Tot x

    Surplus x

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    23ENTERPRISE EARNINGS ANALYSIS

    The critical difference between the two approaches can be seen in the

    Earnings-by-Source statement. Under the Valuation Method, there are no

    expected earnings and the sources are different from the sources under theExpected-Margin Method.

    The Valuation Method is principally a tool used by actuaries for experience

    reporting and as an independent validation of reserves. Hence the income

    sources will often be skipped.

    The Expected-Margin Method is likely to present expected (and margin)

    income sources to show the difference between actual and expected (and

    expected and valuation) statements.

    It should also be clear from the above diagrams that Valuation Sources are

    also available from the Expected-Margin method by summing the Expected

    and Margin sources.

    Source Analysis

    The sources above represent summary measures quantifying impact onearnings, but certainly could not be used to manage the associated areas.

    Consider some of the sources in detail.

    New business summarizes the impact on earnings of the following

    fundamental drivers:

    The number of producing agents,

    The number of appointments per week,

    The appointment-application conversion ratio, and

    The application-inforce conversion ratio.

    Investment summarizes the impact on earnings on the various asset classes

    held and relative volumes.

    Expenses summarizes the expenses arising from the various front-line

    departments and areas, such as sales, new business and underwriting,

    administration etc.

    Clearly these three areas will not be directly managed by sources presented

    in the earnings analysis. Where best estimate assumptions can be derived in

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    a manner consistent with the metrics used to manage the area, the

    enterprise earnings analysis brings these disparate areas together. This

    allows management to understand earnings arising with regard to thecorporate business plan, as well as to interpret and judge the impact of

    actions across the various departments and areas.

    Continuous Earnings Analysis

    For earnings analysis to be used as a management tool, it needs to be a

    continuous, ongoing process, such that trends and current impacts can be

    assessed as they arise in the context of longer term analysis. This allows theresults to become actionable. For insurance, a monthly process is the

    practical equivalent of continuous.

    There are several advantages to a monthly process:

    It allows the current position to be known immediately, allowing effective

    action to be taken where required.

    It allows results to be viewed over any time period and givesconsistent results at any date level.

    Events, such as issue and termination, are recognized as they occur,

    with the amounts at occurrence, instead of an arbitrary point of time

    in the future (for issues) or the past (for terminations).

    It simplifies the projection formula required as second order effects

    can be ignored.

    A monthly earnings analysis effectively tests the underlying rates

    which are the true drivers, and not amounts which are affected by

    volume issues.

    It is not intended to present a short-term, monthly process as an alternative

    to medium term, yearly planning. However, it can be argued that a short

    term process is as important. Companies are managed using annual

    planning cycles, but the full impacts of actual experience over the year with

    regard to the projected plans may not be known until mid way through thefollowing year, a full year past the mid-point of the projection period. In

    addition, changes may arise during the projection period invalidating the

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    original projection, such that analyzing performance against the original

    plan is an academic exercise.

    The relationship between short and medium term assessment can be

    characterized as either strategy is important but can only be flawed

    without tactical assessment, or if you dont know where you are, how can

    you know where you are going.

    Monthly projections over longer periods are effectively projected earnings

    on actual experience over the period. For a given year, the monthly

    projections can be compared to the initial annual projection. Assuming no

    changes in assumptions, the difference between the two will identify second

    order effects. It should be noted that in traditional earnings-by-source,

    second order effects are arbitrarily distributed amongst the sources.

    Arbitrary as used here does not imply random, but the fact that any two

    actuaries may allocate the second order effects differently.

    Monthly earnings analyses will have varying degree of volatility. For

    meaningful benchmarks, the monthly sources will need to be summed (or

    averaged) over longer periods. The monthly trends within those periodsmay indicate where action could be taken, or that the expected assumptions

    are no longer appropriate and need to be revised. It may be possible to

    manage the volatility itself in order to give more stable earnings.

    This is particularly true for sources that are (partially) manageable, namely

    interest, expenses and withdrawals. Either the targets are inappropriate

    and need to be revised, resulting in a basis change, or corrective action

    needs to be set out, with no change in basis. This assumes that the expectedassumptions are indicative of performance targets set by management.

    One reason for analyzing sources of earnings is to test the appropriateness

    of the reserve assumptions by attaching a financial impact to the variation.

    While the financial impact quantifies the variation, it is the rates, and not

    amounts, that are being tested. It should be remembered that these

    amounts depend on the method of calculation, the approximations used,

    and the order in which the variations are calculated. However, ultimately,

    these sources are an apportionment of the total earnings. Given a consistent,

    robust approach, the financial impact, and trends arising will be a very

    useful guide in understanding earnings.

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    26 THE ANALYSIS OF INSURANCE EARNINGS

    Enterprise Gains and Sources

    The term sources of earnings is used broadly across industries, and within

    various departments of an insurance company. Even between actuarial

    departments in different companies and different jurisdictions, there are

    variations in interpretation. Add to this the generally interchangeable use of

    terms like earnings, income, profit, gains. Clearly, enterprise earnings

    analysis requires an a priori definition of these terms.

    The terminology adopted here to consider a source to be a difference

    between two earnings (e.g. actual and expected) while a gain is a

    transformation of the income items (e.g. mortality is the death claims less

    reserves released on death). Hence the gain mortality has a risk source,

    margin source and valuation source.

    When looking to develop an enterprise earnings analysis, it is important to

    consider the level of detail at which sources are analyzed. Specialists in

    particular areas may consider certain detail important, which at any

    enterprise level may distract from overall analysis. For example, rate and

    volume analyses can be carried out on investment income and even newbusiness. Auditors may not be happy with a simple actual-to-expected for

    expenses and wish to see the components of the expenses.

    Another consideration is consistency between the actual and projected

    amounts. Detail may be available at one either side, but not available (or

    meaningful) for both. The level of detail available in sources often reflects

    the perspective of the person designing or driving the development of the

    analysis. An accountant may want to see more expense detail, while anactuarial modeler may want to see more projection detail.

    Hence individual sources should be developed to explain the impact of the

    fundamental drivers to management, recognizing that for each source a

    separate, more detailed analysis may be required in order to explain these

    bottom line sources.

    Within an insurance company, there may be fundamentally different

    product lines: traditional life, universal life, disability, investments etc.These various product lines present a related challenge. The variation in

    methods applied, level of detail required and terminology used can make

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    the task of integrating the results at enterprise level in a meaningful manner

    insurmountable.

    The enterprise earnings analysis presented here has been developed to

    overcome the issues outlined above. Consider the gains items developed for

    the policy status movement method (discussed later):

    Gain Definition

    Premium Earnings arising due to premiums paid and

    premiums embedded in the reserve

    Investment Earnings arising due to investment income from

    assets backing reserves and the interest

    assumption used in the reserves.

    Payment Earnings arising from amounts paid on inforce

    policies compared to those embedded in the

    reserves. Payments include dividends, disability

    benefits, and annuity payments.

    Mortality Earnings arising due to death claims in excess of

    reserves released and those embedded in the

    reserves.

    Withdrawal Earnings arising due to reserves released in excess

    of cash values paid and those embedded in the

    reserves.

    Survival Earnings arising due to the increase of reserves on

    inforce policies and those embedded in the

    reserves.

    Expense Earnings arising due to expenses incurred and

    expenses embedded in the reserves.

    Commission Earnings arising due to commissions paid and

    commission embedded in the reserves.

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    28 THE ANALYSIS OF INSURANCE EARNINGS

    Two sources not included in the above list are new business and surplus:

    The new business source is derived from a policy stage, summing over

    all the income components.

    Surplus consists of investment income on assets not allocated to

    reserves less any corporate expenses. Hence the surplus source can be

    modeled in the above gain items.

    The development and interpretation of these gain items are set out below.

    Many gain items will be familiar, although the terminology used here may

    vary from the normal practice. Developing a method to satisfy all types ofinsurance, across different jurisdictions and valuation methods requires

    finding a balance in both gain items and terminology.

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    29DERIVATION OF EARNINGS-BY-SOURCE FORMULA

    Section

    2Derivation of Earnings-by-Source Formula

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    31PRINCIPLES OF ENTERPRISE EARNINGS ANALYSIS

    Principles of Enterprise Earnings Analysis

    Summary

    The approach introduces a number of refinements to the standard

    earnings-by-source method:

    It is embedded in the corporate income statement, bringing together

    general ledger and policy data. Actual gains are calculated directly

    from the income statement. That is, the aim is to explain the actual

    corporate earnings. Differences between the corporate liability income and policy

    income can be quantified. These differences may arise due to

    aggregate adjustments or cash-flows not available at policy level.

    While such amounts should be known, where unexpected amounts

    arise, it is possible to investigate the cause. Where the corporate

    income is compared directly to policy projected amounts, any such

    discrepancies would be unquantified, and may lead to a material lack

    of correspondence between actual and expected. The difference

    between corporate liability and policy income may be crudely

    considered a balancing item, but as investigation can shed light onto to

    the causes, it is not an unknowable balancing item. Such differences

    can be treated in one of three ways: as a separate non-policy or

    unmodeled source, added to actual earnings, or added to expected

    earnings.

    The method focuses on the total actual, expected and valuationearnings, rather than individual sources. This approach ensures that

    on summing the sources, balancing items are not required to reconcile

    with income. Individual sources are then calculated by differencing

    the appropriate components between actual, expected and valuation

    earnings as required.

    The method requires seriatim policy admin, valuation and projection

    data, together with the general ledger data. The fundamental nature ofthe different type of data within systems is recognized and

    accommodated in the formulae used.

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    32 THE ANALYSIS OF INSURANCE EARNINGS

    It analyzes profit monthly, which is effectively continuously.

    New business is not defined as a source as such but a policy stage.

    That is, policies issued in the period are identified as such. This gives

    flexibility in defining the new business periods as well as analyzing

    over longer periods where a policy changes from contributing to new

    business strain to inforce experience.

    Two gain methods are required: status movement for traditional

    products and fund movement for fund-based products. The status

    movement method includes a base policy status movement method

    together with a benefit status extension. The policy status movement

    is effectively the traditional method, while the benefit status

    movement is required mainly for disability income, but can be applied

    more generally where there is a material impact on reserves.

    Income Statement Transformations

    The concept of a "gain statement" is introduced where the gain items are

    calculated as a transformation of the income statement. This has the

    following consequences:

    The gain statement fully reconciles with the income statement

    Starting reserves are released on exit, and not the ending reserves as

    theoretically required by formulaically expanding the increase in

    reserves. In practical terms, the current reserve held is the last one

    calculated and companies may not generally calculate reserves on

    terminated policies.

    A survival source is introduced. This is essentially the increase in

    reserves on policies in force throughout the period. No attempt is

    made to attribute the survival source into mortality and withdrawal

    sources. This is theoretically possible when calculating expected gains

    but not practicable, or indeed meaningful, when calculating actual

    gains.

    The same transformation is applied to both actual and projected

    income statements. With the projected amounts derived from a

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    generic income projection, the projection process does not become

    overwhelming and confusing.

    Data

    The method assumes the following data sources are available.

    Monthly general ledger income statements.

    Monthly policy administration system contract snapshots including

    benefit, cash value and fund value amounts, as well as reinsurance

    contract snapshots.

    Monthly policy transactions: premiums, claims, commissions, direct

    and ceded

    Unitized general ledger amounts (expenses, investment income) are

    required to bring "non-policy" amounts into the policy analysis.

    Monthly policy reserve snapshots

    Monthly policy projection data

    Where data is not available monthly, the monthly formulae can still be

    applied, although the degree of approximation will be increased.

    Monthly Profit Arising

    There are many theoretical and practical advantages to analyzing earnings

    effectively continuously on a monthly basis.

    It allows analyses to be carried out over any time period.

    New business strain is recognized in the month of issue, instead of at

    an arbitrary point sometime within the first policy year. In addition, its

    experience after the month of issue is included in the experience gains

    and losses.

    Deaths and withdrawals are recognized in the month of exit, using the

    amounts applicable to that month, instead of having to use startingyear amounts.

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    The monthly assumption eliminates (actually minimizes) secondary

    terms and second order interactions which arise in an annual analysis.

    Secondary terms include premiums lost and expense saved afterdeath. Such terms are often included in any exposition, complicating

    the formulae, but ignored in practice. Second order interactions make

    the approach dependent on the order of calculation, which is an

    impediment to standardizing the approach. With a monthly

    assumption, second order interactions and hence order dependence

    are minimized.

    The monthly approach allows one further assumption whicheliminates the second order interactions and order dependence: that

    interest is not earned on cash-flows arising in the month. Effectively

    earnings are transferred to surplus at the end of the month and will

    accrue interest in surplus. On the liability side, interest will only accrue

    on the assets backing the reserves. From a practical perspective this

    assumption will not have a material impact on the analysis as it is

    more a case of allocation than exclusion, for both the actual experience

    and expected assumptions. From a formula perspective, it simplifiessources and removes interdependence between the sources, giving

    rise to simplicity, robustness and transparency in the method.

    The formulae can still be applied on a quarterly or annual basis. It just

    needs to be recognized that this is a practical approximation.

    The projected profit arising is based on a monthly projection. Hence

    over longer periods, the projected profit can be viewed as projected

    profit on actual experience arising over the period. It can be viewed

    that the expected rates are being tested against actual experience. The

    annual sum of monthly projected profit would not reconcile with

    profit projected annually. Companies often focus on medium term

    projections, say one to three years, for business plans, and may not

    welcome the difference. However there are several advantages to the

    monthly approach.

    For medium term projections, there may be significant changes inbusiness practice mid-way through the period, invalidating the

    original projection, and making any reconciliation an academic

    exercise.

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    While there is a place for medium term projections, these are often

    carried out without a full understanding of the current position. This

    can only undermine the validity of any such projections at outset.

    There is an increasing funnel of uncertainty as projections get longer.

    This arises due to second order interactions between the assumptions.

    Testing actual experience against such projections becoming

    increasingly unreliable as actual experience diverges from the

    projections assumptions.

    As discussed above, a longer term projection can be utilized in this method,

    although adjustments may be required. In fact longer term projections can

    be used in conjunction with the monthly projections, allowing second order

    interactions and impacts of business changes to be identified.

    Analyzing Earnings over different Periods

    Many companies still carry out analyses on an annual basis; it is therefore

    worth examining the implications of analyzing earnings by source at yearly,

    quarterly or monthly intervals in more detail.

    Yearly vs. Quarterly

    Depending on how frequently a company calculates reserves, earnings are

    usually analyzed over a calendar year or quarter.

    Earnings are analyzed over a given period by first splitting the policies in

    force at the end of the period between those policies active that the start of

    the period and those policies issued over the period. For policies in force at

    the start of the period, the actual experience is compared with the projected

    earnings implicit in the reserve held at the start of the period. Hence

    analyzing earnings over a year will give a different result from analyzing

    earnings over the four quarters of the year and then aggregating the results.

    In the analysis over the year,

    policies issued over the year are kept separate throughout the year reserves released on exit are calculated at the start of the year

    projected earnings are set at the start of the year

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    In accumulating earnings analyzed on a quarterly basis,

    policies issued over a quarter are kept separate throughout the

    quarter

    policies are treated as in force in the quarters following issue

    reserves released on exit are calculated at the start of each quarter

    the actual experience of previous quarters is recognized, and the

    projected earnings are revised with the recalculation of reserves at the

    end of each quarter

    The quarterly analysis may be considered preferable to the yearly analysis

    as

    Policies issued over the year are moved into inforce experience

    analysis

    Reserves released on exit are calculated closer to the exit date and are

    a more reliable estimate for the liability

    By recognizing experience, and revising the projected earnings eachquarter, the experience variation is tested over a shorter period, and

    hence distortions due to compounding and the interaction between

    sources are reduced

    Carrying out the yearly analysis using reserves calculated at the start

    and end of the year effectively ignores reserves and related

    information actually known during the year.

    Any approximations regarding cash-flow timing will be more accurate

    over a shorter period.

    Monthly Analysis

    The above argument that a shortened analysis period improves accuracy

    can be extended to argue for a monthly analysis. There are several

    additional benefits that monthly analyses have over longer time periods.

    The calendar month can be considered an effective unit of time for lifeinsurance, e.g. premiums are largely paid monthly, among other things. This

    allows for simple assumptions regarding cash flow timing. Assume that

    premiums are paid, and expenses are incurred, at the start of the month,

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    and claims paid at the end of the month. These assumptions result in a

    simplification of the formulae for sources.

    The main impact is on the contingency sources: mortality and withdrawal.

    The formula focuses on the benefit paid and reserves released in the month

    of exit. That is, the source is concerned with the immediate consequences of

    the event. Where formulae are derived over longer periods, there is a

    theoretical allowance for premium lost and expenses saved, although these

    items are usually ignored. For an annual study, a January lapse requires

    eleven lost premiums, while a December lapses needs no premium

    adjustment.

    New business is only treated as such in the month of issue, and for the

    remaining months of the year, such policies are included in the inforce

    block. This approach has two benefits. The first is that the impact on

    earnings of setting up reserves is limited to the initial reserve, without an

    arbitrary roll-forward to the end of the year. The second is that after the

    month of issue, the margins released and experience variations are

    captured with the experience analysis, and not isolated until the end of the

    year.

    Methods and Product Types

    Sources of earnings analysis identify the impact on earnings of reserves

    being set up and released due to a change in policy status. When a policy is

    issued a reserve is set up, while on termination, the reserve is released and

    there also be a benefit payment. As well as these policy status movements,

    over the policy lifetime events may also occur which also results in reserves

    being set up and released, and hence have an impact on earnings. Consider a

    disability policy, with a benefit status which can be either healthy or

    disabled, where claim reserves are held on disabled policies. A change in

    benefit status results the set up or release of the claim reserve.

    For fund based products, the fund mechanism must be brought into the

    earnings analysis. There are several aspects of the fund mechanism which

    need to be taken into account:

    Deposits, surrenders and changes in fund value do not impact

    earnings

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    Charges deducted from the fund constitute revenue

    The reserve includes the fund value and may also include an

    additional reserve in excess of the fund value

    The fund mechanism is continuous such that the discrete nature of the

    status movements does not capture the fund movements.

    Hence for fund-based products, the policy status movements described

    above continue to impact earnings, although through reserves and benefits

    in excess of the fund value, and in addition, net charges from the fund

    constitute revenue.These can be presented as three separate methods for earnings-by-source:

    Policy Status Movement: the traditional earnings-by-source method

    Policy/Benefit Status Movement: for disability income and other

    products where a benefit status change has a material impact on

    reserves and hence earnings. The policy status movement can be

    considered a special case of this method.

    Policy Status/Fund Movement: for fund-based products, both

    universal life and investments.

    Given that the policy status movement is just a special case of the

    policy/benefit status movement; these can be combined into a single status

    movement method. For fund movements, the additional sources and

    varying presentation of income warrant this being considered a separate

    method. Hence two methods for earnings by source can be presented.

    Status Movement: sources of earnings are driven by policy status

    movements (issues and terminations) and where required benefit

    status movements.

    Fund Movement: sources of earnings are driven by policy status

    movements together with fund movements. For simplicity, fund

    movement is used instead of policy status/fund movement, such

    that policy status movements are implicit in the method.

    Earnings by source is primarily intended to explain the impact of long-term

    reserves on earnings through the cash-flows embedded in the reserves.

    However, not all insurance products require long-term reserves to be held

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    39PRINCIPLES OF ENTERPRISE EARNINGS ANALYSIS

    on policies, specifically health products and separate funds. The methods

    used for such products can be shown to be special cases of the above

    methods. There are clear benefits for using a consistent method across alllines of business.

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    41INCOME STATEMENTS

    Income Statements

    Corporate Income Statement

    Before addressing the sources of earnings in detail, it is worth reviewing the

    income statement, as this is the object of analysis, and using this to

    introducing the formula notation to be used throughout.

    Consider a company that sells life contracts with a benefit payable on death

    or surrender.

    The corporate income statement can be written as

    CashflowCashflow

    CashflowCashflowCashflowCashflowCashflow

    C

    CMIE

    RIWCQCIIPP

    Where

    C Corporate earnings

    Cashflow

    indicates sum over transactions records in the period.

    PP Premium paid over the period

    II Investment income over the period

    QC Death claims over the period

    WC Withdrawal (surrender) claims over the period

    RI Reserve increase over the period

    IE Incurred expenses over the period

    CM Commissions earned, i.e. sales remuneration, over the period

    Corporate earnings can be split between earnings on surplus and earnings

    on liabilities. That is

    LSC

    such that

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    42 THE ANALYSIS OF INSURANCE EARNINGS

    CashflowCashflow

    S SIESII

    and

    CashflowCashflow

    CashflowCashflowCashflowCashflowCashflow

    L

    CMLIE

    RIWCQCLIIPP

    The new terms introduced here are

    S Earnings on surplus

    SII Investment income on surplus assets over the period

    SIE Incurred expenses allocated to surplus over the period

    L Earnings on liabilities

    LII Investment income allocated to assets backing reserves over the

    period

    LIE Incurred expenses allocated to liabilities over the period

    Policy Income Statement

    Now consider an income statement generated from the policy

    administration and valuation system data, together with unitized expenses

    and investment income.

    CashflowStart

    StartEndCashflowCashflowStartCashflow

    CMUE

    RRWCQCiRPP010

    Where new terms are defined below.

    Policy earnings over the period.

    Start

    Sum of policies in force at the start of the period

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    43INCOME STATEMENTS

    End

    Sum of policies in force at the end of the period

    i Investment return

    0R Reserve calculated at start of period

    1R Reserve calculated at end of period

    UE Unit expenses

    The liability investment income and expenses are assumed to be unitized on

    policy reserves and counts respectively.

    StartCashflow

    iRLII0

    StartCashflow

    UELIE

    In an ideal world, it would be reasonable to assume that corporate liability

    earnings equal policy earnings. However in real life, this is not the case.Claims may be posted directly into the general ledger, and aggregate

    reserve adjustments are often held. The exact treatment of such non-policy

    amounts depends on the materiality of the amounts involved and the effort

    required to allocate to policy.

    Valuation Income Statement

    The valuation income statement contains valuation cash-flows projectedover the period using valuation (i.e. reserving assumptions). A valuation

    income statement, where cash-flows match the assumptions used to

    calculate reserves should identically equal to zero. That is,

    0v

    To derive these valuation cash flows, consider the iterative reserve formula

    which relates the reserves held at two points in time. The formula below

    uses the formula convention and assumptions already outlined. For

    simplicity of notation, explicit population assumptions have been included,

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    44 THE ANALYSIS OF INSURANCE EARNINGS

    whereas the assumptions for cash-flow amounts such as premiums have

    not been made explicit.

    Start

    v

    Start

    v

    Start

    v

    Start

    v

    Start

    v

    Start

    vv

    Start

    v

    CMUE

    PPWBwQBqRpiR10

    1

    Where the new terms as defined as:

    vSuperscript indicates valuation assumptions

    In addition, the population probability terms are defined as

    q projected number of deaths over period

    w projected number of withdrawals over period

    p project number of survivors at end of period ( wq 1 )

    This is a general reserve formula including all income terms, some of which

    may not apply depending on the valuation method used.

    Rearranging the iterative reserve formula into income terms gives the

    valuation income statement.

    Start

    v

    Start

    v

    Start

    vv

    Start

    v

    Start

    v

    Start

    v

    Start

    vv

    CMUE

    RRpWBwQBqiRPP010

    The valuation income statement contains cash-flows projected over theperiod using valuation (i.e. reserving) assumptions. The structure of the

    formula matches the policy income statement formula above, with discrete

    events replaced by probabilistic ones calculated on initial policy exposures.

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    45TRADITIONAL LIFE VALUATION SOURCES

    Traditional Life Valuation Sources

    Traditional life business is used to develop the policy status movementmethod. This method is recognizable as the standard earnings-by-source

    analysis. It can be applied to traditional life and payout annuities policies,

    although the derivation below focuses on traditional.

    Policy Gains Statement

    The policy income statement above can be transformed into a gains

    statement by decomposing the starting policies into the sum of end policiesand policies exiting due to the death and withdrawal. In addition the policy

    amounts released on death and withdrawal, specifically the death and

    withdrawal benefits are also brought in.

    The formula for transforming the starting policy summation is given by

    WdrwlsDeathsEndStart

    where

    Deaths

    sum over policies terminating due to death in the period

    Wdrwls

    sum over policies terminating due to withdrawal in the period

    Now consider that when a policy terminates there is a notional amount on

    the policy associated with the termination reason: the death benefit andcash value. The amounts released on termination will not exactly match the

    associated claim amounts due to timing and small adjustments such as

    interest and premiums returned. However it is these policy amounts that

    will be used in any projection for calculating expected amounts. Bringing in

    these policy amounts will allow the actual to expected termination gains to

    be compared on a consistent basis without any distortions arising due to

    timing and adjustments.

    Defining the death and withdrawal benefits as

    QBDeath benefit

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    46 THE ANALYSIS OF INSURANCE EARNINGS

    WB Withdrawal benefit

    These can be brought into the income statement using the following

    identities.

    DeathDeath

    QBQB0

    WdrwlWdrwl

    WBWB0

    The gain statement can be developed by introducing the above terms into

    the income statement with some rearrangement.

    CashflowStartEnd

    WdrwlCashflowWdrwl

    DeathCashflowDeath

    StartCashflow

    CMUERR

    WBRWCWB

    QBRQCQB

    iRPP

    10

    0

    0

    0

    Where is the policy or actual gain.

    Valuation Gains Statement

    The valuation gains statement is derived from the valuation income formula

    by applying the identity that the expectation of survival, death and

    withdrawal must sum to one. That is,

    vvv wqp 1

    The valuation gains statement is therefore.

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    47TRADITIONAL LIFE VALUATION SOURCES

    Start Start

    v

    Start

    vvv

    Start

    v

    Start

    v

    Start

    v

    Start

    vv

    CMUERRp

    WBRwQBRq

    iRPP

    10

    00

    0

    The valuation gain statement is identically equal to zero, just as for the

    valuation income statement. That is,

    0v

    Earnings by Gain

    The actual and valuation gains statements are now presented together for

    each source. The earnings for each source is the difference between the

    actual and valuation gain term.

    Gain Actual Earnings Valuation Earnings

    Premium

    Cashflow

    PP

    Start

    vPP

    InvestmentStart

    iR0

    ar t

    viR0

    Mortality Claim

    CashflowDeath

    QCQB

    Mortality Gain Death

    QBR0

    Start

    vQBRq

    0

    WithdrawalClaim CashflowWdrwl

    WCWB

    Continued

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    48 THE ANALYSIS OF INSURANCE EARNINGS

    Gain Actual Earnings Valuation Earnings

    Withdrawal Gain Wdrwl

    WBR0

    Start

    v WBRw0

    Survival End

    RR10

    Start

    vv RRp10

    Expense

    StartUE Startv

    UE

    Commission

    Cashflow

    CM

    Start

    vCM

    The advantage of this presentation of earnings by source is that insteadpresenting the resulting source formula is that the link with earnings is not

    lost. This presentation also provides a test for reasonableness. The sum of

    actual gains by source should sum to actual earnings, while the sum of

    valuation gains by source should sum to zero. Any deviations may indicate a

    problem with either the source data or the valuation projection. Presenting

    the sum of the sources of earnings, which should sum to actual earnings,

    would not identify whether the actual data or the valuation projection was a

    problem.

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    49TRADITIONAL LIFE VALUATION SOURCES

    Sources by Gain

    The results earnings by source formula are presented below.

    Gain Valuation Sources

    Premium Start

    v

    Cashflow

    PPPP

    Investment

    Startv

    Start iRiR 00

    Mortality Claim CashflowDeath

    QCQB

    Mortality Gain Start

    v

    Death

    QBRqQBR00

    Withdrawal Claim CashflowWdrwl

    WCWB

    Withdrawal Gain Start

    v

    Wdrwl

    WBRwWBR00

    Survival Start

    vv

    End

    RRpRR1010

    Expense StartStart

    v UEUE

    Commission CashflowStart

    v CMCM

    The sources are discussed in detail on the following pages.

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    50 THE ANALYSIS OF INSURANCE EARNINGS

    Premium

    The premium source is

    Start

    v

    Cashflow

    PPPP

    Under a net premium valuation the valuation premium is the net premium.

    The premium source is referred to as the premium load and represents the

    allowance for expenses.

    Under a gross premium valuation, the valuation premium is the policy

    premium, and hence the premium source is not likely to be material. Large

    discrepancies may indicate a problem with the source data or the valuation

    process.

    Investment

    The investment source is Start

    v

    Start

    iRiR00

    Sometimes the analysis is to be carried out on an asset fund which contains

    assets in excess of the reserves, i.e. it has its own surplus. For example aparticipating or with-profits fund. This can be done by allowing for the

    additional investment income in both the actual and expected investment

    income.

    Mortality

    The mortality source has been split into claim and gain source: the

    former reconciles death claim transactions against policies terminating dueto death during the period, while the latter term is the traditional mortality

    gain term base on policy death benefit.

    The mortality claim source is CashflowDeath

    QCQB

    Claim payments are often adjusted from the raw policy amounts due to

    advance or due premiums, interest and disputed claims. There may also be

    delays between the claim payment and policy termination.

    The mortality gain source is Start

    v

    Death

    QBRqQBR00

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    51TRADITIONAL LIFE VALUATION SOURCES

    The actual term is calculated in a manner consistent with the valuation gain

    using the policy amounts.

    The full mortality source is

    Start

    v

    CashflowDeath

    QBRqQCR00

    Withdrawal

    The withdrawal source has been split into claim and gain source: the

    former reconciles surrender claim transactions against policies terminating

    due to withdrawal during the period, while the latter term is the traditionalwithdrawal gain term base on policy cash value.

    The withdrawal claim source is CashflowWdrwl

    WCWB

    Claim payments are often adjusted from the raw policy amounts due to

    advance or due premiums and interest. There may also be delays between

    the claim payment and policy termination.

    The withdrawal gain source is Start

    v

    Wdrwl

    WBRwWBR00

    The actual term is calculated in a manner consistent with the valuation gain

    using the policy amounts.

    The full withdrawal source is

    Start

    v

    CashflowWdrwl

    WBRwWCR00

    Survival

    The survival source is Start

    vv

    End

    RRpRR1010

    Where there is little difference between the actual and projected ending

    reserves, particularly in a factor based net premium valuation, the survival

    source will capture the difference between the actual and expected survivalrates, which will reflect the individual differences for the mortality and

    withdrawal sources.

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    52 THE ANALYSIS OF INSURANCE EARNINGS

    The survival source will also capture impacts due to differences between

    the actual and projected ending reserves such as when a non-forfeiture

    option is exercised.

    Expense and Commission

    The expense source is StartStart

    v UEUE

    Under a net premium valuation, there is usually no explicit expense

    assumption. Hence, the expense source only contains actual expenses, and

    would need to be grouped with the premium source which contains the

    premium load. Note that expense reserves may be held and deferrable

    expense may be included in this term.

    The commission source is CashflowStart

    v CMCM

    Again, for a net premium valuation commissions are not included in the

    valuation projection, and hence the commission source only contains actual

    commissions and needs to be grouped with the premium source.

    For a gross premium valuation, there may be issues around the

    completeness of the actual and valuation commissions, as well as the

    correspondence between the terms. The valuation commission may only

    contain base commissions, ignoring overrides and sales related expenses

    such as incentives costs. The actual commission may not include incentive

    expenses which will need to be unitized as commission related transactions.

    Such discrepancies will undermine separating commission from expenses

    as a separate source.

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    53TRADITIONAL LIFE EXPECTED AND MARGIN SOURCES

    Traditional Life Expected and Margin Sources

    The earnings-by-source analysis presented above is useful forunderstanding and validating the reserve movement and valuation

    assumptions. The main drawback is that valuation assumptions are

    conservative, that is, they contain explicit or implicit margins for prudence.

    Hence it does not represent a test of actual experience.

    A more detailed approach is to introduce a best-estimate, or expected,

    earnings projection into the above. Expected earnings provides a

    meaningful test for actual earnings, as well as allowing the prudence in thevaluation assumptions to be quantified.

    Expected income and gains statements are introduced below (which follow

    the valuation statements), and then the earnings by source is adjusted to

    accommodate the expected