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Easy Efficiency through MCSJEasy Efficiency through MCSJEasy Efficiency through MCSJEasy Efficiency through MCSJOctober 2, 2017

Presenter: Robert J. Edmunds, CEO

Edmunds & Associates, Inc.

Presentation AgendaPresentation AgendaPresentation AgendaPresentation Agenda

1) workspace personalization

2) e-commerce options

3) mobile & smart apps

4) citizen & employee engagement portals

5) automated workflow processes

6) document management

7) contract & project management

8) hosted versus self-hosted (cloud or traditional)

9) Q & A

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Workstation PersonalizationWorkstation PersonalizationWorkstation PersonalizationWorkstation Personalization

End User WorkspaceEnd User WorkspaceEnd User WorkspaceEnd User Workspace

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FavoritesFavoritesFavoritesFavorites

Color Themes Color Themes Color Themes Color Themes ---- CSSCSSCSSCSS

GO

DAWGS!

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EEEE----commercecommercecommercecommerce

EEEE----Billing and Auto ACH Payment Billing and Auto ACH Payment Billing and Auto ACH Payment Billing and Auto ACH Payment

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Electronic Document Delivery Electronic Document Delivery Electronic Document Delivery Electronic Document Delivery –––– PO’s & VouchersPO’s & VouchersPO’s & VouchersPO’s & Vouchers

Electronic Document Delivery Electronic Document Delivery Electronic Document Delivery Electronic Document Delivery –––– AP & PR ChecksAP & PR ChecksAP & PR ChecksAP & PR Checks

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Electronic Document Delivery Electronic Document Delivery Electronic Document Delivery Electronic Document Delivery –––– SMS Text MessagesSMS Text MessagesSMS Text MessagesSMS Text Messages

Storm Preparation

Shut Off Warnings

Event Updates

Hydrant Flushing

Flash News

Road Closings

And so much more ……

Mobile & Smart Phone AppsMobile & Smart Phone AppsMobile & Smart Phone AppsMobile & Smart Phone Apps

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Mobile & Smart Phone Apps Mobile & Smart Phone Apps Mobile & Smart Phone Apps Mobile & Smart Phone Apps

Apps Currently Available Apps Currently Available Apps Currently Available Apps Currently Available (mcsj 4.2)

�E-Reqs

�Meter Management (work orders)

� Inspection Management

�MyTown

�Attendance Entry

Advantages of Advantages of Advantages of Advantages of mcsjmcsjmcsjmcsj mobile appsmobile appsmobile appsmobile apps- most everyone has a smart phone

- enhanced employee productivity

- citizen engagement

- no additional costs for internet service

- apps interface dynamically to primary mcsj database

whether self-hosted or hosted

- apps are free and easily downloadable from google play

store or the apple iStore.

- good or bad, you always have your phone with you!

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Web PortalsWeb PortalsWeb PortalsWeb Portals

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mcsjmcsjmcsjmcsj web portalsweb portalsweb portalsweb portalsmaximize citizen & employee engagement!

web portals available web portals available web portals available web portals available (mcsj 4.2)

� WIPP – web inquiry and payment portal

� VSS - vendor self-service

� ESS – employee self-service (with time & attendance entry)

� RSS - resident self-service

� CPSS – construction permit self-service (with application)

� IVR – phone payments & balance inquiry

� Municipal Dashboard

WIPP WIPP WIPP WIPP –––– web inquiry & payment portalweb inquiry & payment portalweb inquiry & payment portalweb inquiry & payment portal

Also available with WIPP:

IVR (phone) inquiry & payments – multi-lingual

counter credit/debit card payments

self-serve kiosk credit/debit/ach payments

miscellaneous payments

2 new action boxes

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Vendor Portal Vendor Portal Vendor Portal Vendor Portal

optional

Vendor Portal Vendor Portal Vendor Portal Vendor Portal

optional

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Employee SelfEmployee SelfEmployee SelfEmployee Self----ServiceServiceServiceService

Resident Resident Resident Resident SelfSelfSelfSelf----ServiceServiceServiceService

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Municipal DashboardMunicipal DashboardMunicipal DashboardMunicipal Dashboard

Work Flow Work Flow Work Flow Work Flow Document Management Document Management Document Management Document Management

Project & Contract ManagementProject & Contract ManagementProject & Contract ManagementProject & Contract Management

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Workflow Process Workflow Process Workflow Process Workflow Process ---- Requisition OptionsRequisition OptionsRequisition OptionsRequisition Options

** Unlimited number of attachments

** Any file type (pdf, doc, xls, png, jpg, etc)

Document ManagementDocument ManagementDocument ManagementDocument Management(easy attachments!) (easy attachments!) (easy attachments!) (easy attachments!)

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Documents entered by an end user will flow logically through the system. An example is

a proposal entered by a requisition user, will be accessible in the purchase order or any

inquiry into the transaction.

Public & Private Attachments & FormsPublic & Private Attachments & FormsPublic & Private Attachments & FormsPublic & Private Attachments & Forms

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Contract & Project ManagementContract & Project ManagementContract & Project ManagementContract & Project ManagementRequisitions, purchase orders can be charged to

standard or supply contracts. Requisition, PO,

and voucher line items can be accumulated to a

tracking ID.

Hosted versus SelfHosted versus SelfHosted versus SelfHosted versus Self----HostedHostedHostedHosted

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Hosted (cloud) or SelfHosted (cloud) or SelfHosted (cloud) or SelfHosted (cloud) or Self----Hosted ?Hosted ?Hosted ?Hosted ?

HINT: always pick the application first, then the computing environment

HostedHostedHostedHosted AdvantagesAdvantagesAdvantagesAdvantages SelfSelfSelfSelf----Hosted AdvantagesHosted AdvantagesHosted AdvantagesHosted Advantages

No server (s) maintenance or hardware-software

vendor finger pointing

Initial cost could be lower if sufficient hardware &

infrastructure in place

Mcsj upgrades & backup/redundancy are

automatic, no staff involvement

Controlled and secured internally by your

organization

More robust performance and secure

environment

Performance is not dependent on your internet

connection

Easily access mcsj from any location that has a

high speed internet connection

Easily access mcsj from any location that has a

high speed internet connection & VPN

Beneficial to those with limited or poor IT

resources