eberlitz solutions

© 2014 Berlitz Corporation

eBERLITZSOLUTIONSInnovative language learning speciallytailored to your requirements

Global Solutions: eBerlitz


BERLITZ – A GLOBAL EDUCATION COMPANY

LANGUAGE INSTRUCTION- Face-to-Face :550 locations across 70 countries- E-learning: Berlitz Virtual Classroom (BVC), Phone Lessons,

CyberTeachers, CyberTeachers Coach, CyberTeachers Plus CyberTeachers Live

- Blended Learning: E-learning + instructor led courses

GLOBAL LEADERSHIP TRAINING- Language and Communication- Dynamic Solutions for Cultural Competency - Global Leadership Development Programs

TESTING & ASSESSMENT- Language Audits- Proficiency Testing



Distance learning

• Training with a live instructor• Flexible training, independent

of location

E-learning

• Learning supported by computer + internet

Blended learning

• Combination ofe-learning + live instruction

WHAT IS eBERLITZ?



130 YEARS OF INNOVATION – eBERLITZ MILESTONES

Development of the Berlitz Method®

and founding of the Berlitz School of Languages

First version of the CyberTeachers e-learningsolution and Berlitz Virtual Classroom is introduced

Creation of learning content for 218 occupations +20 industries

Boosting Team for learner support

Berlitz celebrates its 135th anniversary

Telephone training is invented, offering worldwide delivery.

Telelangue/World Speaking is acquired by Berlitz:

E-learning + blended learning 24/7

1878 1981 2001 2005 2008 2011 2013



eBERLITZ ADVANTAGES

THE REASON WHY MOST ORGANIZATIONS CHOOSE eBERLITZ SOLUTIONS?

- Customized programs for all employees- Fast implementation- Easy set up worldwide- Permanent tracking- Maximum flexibility adapted to the

employees schedule- Cost reduction



Training assessment

for HR:NetReporting

Participants:

NetPlanningFeedback

Course-end test and

evaluation

Language placement test

and needs analysis

Personalizedtrainingprogram

SUPPORT & MONITORING

STRUCTURED TRAINING PROCESS & PERMANENT MONITORING



Assessment Analysis of

achievement of goals

Record of learningprogress

Comprehensive reports: NetReporting

Evaluation with HR

Optimization requests and next steps

Planning Needs analysis

Goal-setting

Project planning (budget, time frame, responsibilities)

Training packages

Internal communication

Execution Kick-off: communication of objectives, content and methods

Support from project manager and dedicated team

Feedback from participants

Regular status update meetings with HR

Evaluation Planning

Execution

INDIVIDUAL PROJECT PHASES



Over 600 native-speaker instructors

Qualitymanagement

ITteam

Customer service

Your training project

Your Berlitz consultant and project manager

Development team

Boostingteam

PROJECT IMPLEMENTATION



GLOBAL SOLUTIONS


Solutions Programs

Berlitz Virtual Classroom

Live online trainingOver 40 languagesInteractive Berlitz Method™

- Private Instruction- Corporate Group - Open Group

Phone Lessons

Phone training and coaching5 languages, available 24/7Over 650 instructors

- Private Instruction- Intensive oral communication

training

E-LearningCyberTeachers

Customizable, innovative e-learning program 6 languages, available 24/73 sections : Learning News, Your Individualized Training & Assistants toolsInstant real coach in option

- CyberTeachers - CyberTeachers Coach- CyberTeachers Live

BlendedLearning

Mixed programs used to enhance the learning process, performance & maximize ROI

- E-learning + Face-to-Face lessons or Berlitz Virtual Classroom

+


Individual instruction or in-company group courses

40 languages

Save time and money – no traveling required

Flexible time and location

Simple organization of groups in one location or in several countries

Instruction according to the Berlitz Method® and using Berlitz materials

The advantages of using the latest technology:

- Possibility of recording and replaying the lesson- Application sharing:

PowerPoint, Excel, Word, etc.

BERLITZ VIRTUAL CLASSROOM

Dynamic live instruction via internet



Flexible telephone lessons comprising 30, 60 or 90-minute units

600 telephone trainers worldwide, available 24 hours a day

Content tailored to specific occupations (218 occupations, 20 industries)

Interactive booking platform available 24/7

5 languages: English, Spanish, French, Italian, German

Virtual blackboard for sharing information with the instructor

Lesson report by email after each lesson

Benefits: - Time-saving- Flexible (6 hours' notice for cancellations, instructors

available 24/7)- Personal instructor for individual attention- Immediate assistance via Instant Help

PHONE LESSONS



Innovative online learning platform, available 24/7

Individual training programLevels, goals and specific job profiles

Interactive exercises, learning with all the senses

Analysis and recording of learning progress

Three options available: Classic, Coach, Live

Ideal for blended learning

Benefits: - Individual learning via online lessons- Integration of own materials into the learning program- Language assistants for letters/emails, presentations, negotiations and telephone- Coach available to answer learners' questions- Systematic memorization with Speed Memorization- Also available via Mobile Apps for smartphones and tablets

CYBERTEACHERS



CYBERTEACHERS CLASSIC, COACH OR LIVE

Classic Coach Live

Languages English, German, French, Spanish, Italian, Dutch

English, German, French, Spanish,

Italian

English

Online lessons Learning news Flash lesson Learning tools Language assistants Progress chart Live coaching Community rooms Live classrooms



CYBERTEACHERS PLUS(E-LEARNING + PHONE LESSONS)


LIVE PHONE INSTRUCTION PHONE LESSON REPORT

REVIEW & SELF-STUDY WITH E-LEARNING

Course plan developed by both instructors and

learners to increase motivation

Seamless blended with live instruction and e-Learning

lessons

SCORE CARD


BLENDED LEARNING(E-LEARNING + F2F OR BVC)


CHAPTERS SELECTION / LEVEL & SCHEDULING

SELF STUDY WITH E-LEARNING

SCORE CARD

Instructors can check the work done & results

on the student Score Card

Seamless blended with live instruction and e-Learning

lessons

LIVE INSTRUCTION


e-lesson

Learning Tools: Dictionary, Synonyms, Translation Tool, Memorizer, Speechtrainer Grammair

Home,Settings, NotesSOS Teacher, CustomerService

Learning Newsand Flash Lesson

Your progression

CYBERTEACHERS PLATFORM



1. Booking/cancellation oftelephone lessons

3. Access to CyberTeachers for e-learning bookings

2. Teaching units - telephone lessons

8. NetPlanning user manual

9. Contact withCustomer Service

5. Overview of telephonelessons booked

6. Overview of telephonelessons completedincl. lesson report

4. Virtual blackboard

7. Interactive online helpfor NetPlanning

1.

2.

3.

7. 9.

8.

4.

5.

6.

NETPLANNING ORGANIZATION PLATFORM



5 KEY DIFFERENCIATORS OF eBERLITZ

High customizationof training content so that participants can immediately apply it in the workplace

Specific support on the jobLanguage assistants and integration of own materials

Blended learning formats Combination of live and online training

Individual instruction via telephone Total flexibility, 24/7

Easy technical integration No downloads necessary

Worldwide project supportCustomer service and IT support

Boosting teamfor inactive learners


“Helping the World Communicate Anywhere Anytime”


THANK YOU!

For more information please visit www.berlitz.com


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