ebid installation

Ericsson Business Intelligence Deployment(EBID) Installation and Upgrade Instructions

INSTALLATION INSTRUCTIONS

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Copyright

LM Ericsson (LMI) 2015. All rights reserved. No part of this document may bereproduced in any form without the written permission of the copyright owner.

Disclaimer

The contents of this document are subject to revision without notice due tocontinued progress in methodology, design and manufacturing. Ericsson shallhave no liability for any error or damage of any kind resulting from the useof this document.

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Contents

Contents

1 About This Document 11.1 Purpose 11.2 Target Groups 11.3 Prerequisites 11.4 Required Media for Software Installation 21.5 License Agreement 21.6 Typographic Conventions 2

2 Application Overview 3

3 EBID Installation Procedure 53.1 BIS Installation Procedure 53.2 Client Software Installation Procedure 5

4 EBID Upgrade Procedure 74.1 ENIQ Server Upgrade 74.2 BIS Upgrade Procedure 74.3 Client Software Upgrade Procedure 10

5 BIS (Rack Server) to BIS (Blade Server) MigrationProcedure 13

5.1 Migration Procedure 13

6 BIS Operating System Installation Procedure 156.1 BIS Operating System Installation Procedure - Rack

Servers 156.2 BIS Operating System Installation Procedure - Blade

Servers 16

7 BI Content Backup and Restore Procedure 197.1 BI Content Backup 197.2 BI Content Restore 23

8 Install BusinessObjects BI Platform 4 SP1 ServerSoftware 35

8.1 Prerequisites 358.2 Installation procedure 35

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Ericsson Business Intelligence Deployment (EBID) Installation and Upgrade Instructions

9 Install BusinessObjects BI Platform 4 Server ServicePacks and Patches 43

9.1 Install BusinessObjects BI Platform 4 SP4 Server Software 439.2 Install BusinessObjects BI Platform 4 SP4 Patch 1 Server

Software 47

10 Install BusinessObjects BI Platform 4 SP1 Clientsoftware 53

10.1 Installation Procedure 5310.2 Post Installation Procedures 54

11 Install BusinessObjects BI Platform 4 Client ServicePacks and Patches 55

11.1 Install BusinessObjects BI Platform 4 SP4 Client software 5511.2 Install BusinessObjects BI Platform 4 SP4 Patch1 Client

software 56

12 Install BusinessObjects BI 4 Dashboards SP1 software 5912.1 Prerequisites 5912.2 Installation Procedure 59

13 Install BusinessObjects BI 4 Dashboards ServicePacks and Patches 61

13.1 Install BusinessObjects BI 4 Dashboards SP4 software 6113.2 Install BusinessObjects BI 4 Dashboards SP4 Patch 1

software 62

14 Migration to BusinessObjects BI Platform 4 6514.1 Prerequisites 6514.2 Migration Procedure 6914.3 Side-by-side install of BusinessObjects BI Platform 4 7614.4 Manual intervention during upgrade 83

15 Install BO Enterprise XI 3 Desktop IntelligenceCompatibility Pack 99

15.1 Install BO Enterprise XI 3 Service Pack 6 DesktopIntelligence Client 99

15.2 Install BO Enterprise XI 3 FixPack 6.2 for DesktopIntelligence Client 101

15.3 Install BO Enterprise XI 3 FixPack 6.4 for DesktopIntelligence Client 102

16 ENIQ connectivity 10516.1 Sybase IQ 15.2 105

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Contents

16.2 SAP IQ 16 105

17 Configuration Procedures 10717.1 Sybase IQ 15.2 Network Client 10717.2 SAP IQ 16 Network Client 10817.3 Input File Parameters 11017.4 Audit Database Connectivity 111

18 Handling Universes, Reports and Dashboards 11318.1 ENIQ Universes, Reports and Dashboards 11318.2 Linked Universes 119

Glossary 121

Reference List 123

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About This Document

1 About This Document

This chapter contains the following parts:

Purpose

Target groups

Prerequisites

Required Media for Software Installation

License Agreement

Typographic Conventions

1.1 PurposeThis document describes the installation and upgrade of the Ericsson BusinessIntelligence Deployment.

1.2 Target GroupsThe intended target groups for this document are:

Ericsson Installation Engineer

System Administrator

1.3 PrerequisitesIt is assumed that the reader of this document is familiar with the following:

Administration and the installation/upgrade of Windows 2008 Server

BusinessObjects Business Intelligence Platform 4.1 EBID, Ericsson Business Intelligence Deployment Description, Reference

[3] ENIQ

It is assumed that the following conditions are met:

The reader of this document has access to the COMInf Utilities media

The ENIQ Server has been installed

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1.4 Required Media for Software InstallationThe following media is required to complete the installation:

Business Intelligence Platform 4.1 SP1 Server DVD

Business Intelligence Platform 4.1 SP1 Client DVD

Business Objects Dashboards 4.1 SP1 DVD Business Objects Enterprise Service Pack and Patches Server DVD Business Objects Enterprise Service Pack and Patches Client DVD Business Objects Dashboards 4.1 Service Pack and Patches DVD Business Objects Enterprise XI Desktop Intelligence Client DVD COMinf Utilities CD

Note: It is recommended to mount EBID media from a local copy placed onthe BIS/WAS. The media should be copied to a folder other than theone where BusinessObjects software is planned to be installed.

1.5 License AgreementNot applicable.

1.6 Typographic ConventionsThe typographic conventions for all Customer Product Information (CPI) inENIQ are found in Reference [2].

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Application Overview

2 Application Overview

This document covers the installation and upgrade of the Business IntelligenceServer (BIS) and database middleware in EBID as depicted in Reference [3]. Itcovers the following installation and upgrade scenarios:

EBID Initial Installation Procedure - the deployment of EBID and ENIQ in anew environment - see Section 3 on page 5

EBID Upgrade Procedure - the upgrade of EBID, see Section 4 on page 7

Handling Universes and Reports - the installation and upgrade of predefinedENIQ universes and reports, see Section 18 on page 113

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EBID Installation Procedure

3 EBID Installation Procedure

3.1 BIS Installation Procedure

3.1.1 Prerequisites

The ENIQ server has been installed successfully.

3.1.2 Installation Procedure

1. Install the operating system on the BIS - see Section 6 on page 15

2. Install BusinessObjects BI Platform 4 SP1 Server Software - see Section 8on page 35

3. Install the BusinessObjects BI Platform 4 Server Service Packs andPatches - see Section 9 on page 43

4. Configure SSL using default self-signed certificate - see section onConfiguring SSL/TLS using Default Self-signed Certificate in Reference[20].

5. Install the middleware for connectivity to the ENIQ database - see Section16 on page 105

3.1.3 Post Installation Procedures

1. Create the connections for connectivity to the ENIQ database - see Section17 on page 107

2. Configure the Platform Search application - refer to section on Fine tuningthe Platform Search Application in Reference [9].

3.2 Client Software Installation ProcedureThese procedures describe the installation and configuration of BI 4.1 clientsoftware on the WAS.

3.2.1 Installation Procedures

1. Install BI 4 SP1 Client Software - see Section 10 on page 53

2. Install the BI 4 Client Service Packs and Patches -see Section 11 on page55

3. Install BI Dashboards 4 SP1 (optional) - see Section 12 on page 59

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4. Install the BI Dashboards 4 Service Packs and Patches - see Section 13on page 61

5. Install the middleware for connectivity to the ENIQ database - see Section16 on page 105

3.2.2 Post Installation Procedures

1. Create connections for connectivity to the ENIQ database - seeSection17 on page 107

2. Export the predefined ENIQ universes and reports to the BusinessObjectsBI Platform 4 CMS - see Section 18 on page 113

3. Create connection for connectivity to the Audit database (optional) - seeSection 17.4 on page 111

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EBID Upgrade Procedure

4 EBID Upgrade Procedure

4.1 ENIQ Server UpgradeThere is no dependency between the BIS and the ENIQ Server duringupgrades. To install new ENIQ universes and reports after an upgrade of theENIQ Server see Section 18 on page 113.

4.2 BIS Upgrade Procedure

4.2.1 BIS Upgrade (Including Operating System Upgrade)These procedures should be followed if the operating system version of theBIS is being upgraded.

4.2.1.1 Upgrade from BusinessObjects Enterprise XI 3 to BusinessObjects BIPlatform 4

Direct upgrade from BusinessObjects Enterprise XI 3 to BusinessObjects BIPlatform 4 including OS upgrade is not supported for EBID.

If OS upgrade on the BIS is required while migrating to BI Platform 4, it isrecommended to first migrate to BI Platform 4, refer Section 4.2.2 on page 8for details, followed by upgrade to the new version of the operating system.Refer to Section 4.2.1.2 on page 7 for details on how to upgrade the operatingsystem version on the BIS.

4.2.1.2 Upgrade OS when BIS installed with BI Platform 4

These procedures should be followed if the operating system version of the BISis being upgraded when the BIS is installed with BusinessObjects BI Platform 4.Note: BI Platform 4 environment will be unavailable for the duration of the

upgrade.

4.2.1.2.1 Pre-upgrade Procedures

Perform backup of BI content and audit data from the BIS, refer Section 7.1on page 19 for details.

4.2.1.2.2 Upgrade Procedure

Install the BIS using the new version of the operating system, see Section 3.1.2on page 5. Perform an OMBS backup of the BIS once installation is complete.

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Note: Following points must be taken care of during BIS installation on thenew version of the operating system:

The BIS should be installed with the same version, supportpackage and patch level of BI Platform 4 software as before theOS upgrade. It is mandatory that BIS backup is taken from andrestored to the same exact version of BI Platform 4 software.

The installation path of BI Platform 4 software before and after theupgrade should remain same. For example, if BI Platform 4 hasbeen installed in E:\Program Files\SAP BusinessObjectsprior to the upgrade, it should be installed in the same path afterOS upgrade.

All BI Platform 4 passwords should be same before andafter the OS upgrade. Use E:\ebid\bi4_backup\ebid_scripts\install\ebid_bi4_server_install.ini orE:\ebid\bi4_backup\ebid_scripts\upgrade\ebid_bi4_server_upgrade.ini, as applicable, on the backup serverfor reference. Do NOT reuse the silent response files from thebackup server.

4.2.1.2.3 Post-upgrade Procedures

Restore BI content and audit data on the BIS from backup taken in Section4.2.1.2.1 on page 7, refer Section 7.2 on page 23 for details.

4.2.2 BIS Upgrade from BusinessObjects Enterprise XI 3 toBusinessObjects BI Platform 4 SP1 (Excluding Operating SystemUpgrade)These procedures should be followed when migrating from BusinessObjectsEnterprise XI 3 to BusinessObjects BI Platform 4 on the BIS.

4.2.2.1 Upgrade Procedure

1. Migrate from BusinessObjects Enterprise XI 3 to BusinessObjects BIPlatform 4 SP1 - see Section 14 on page 65.

2. Install 64-bit middleware for connectivity to the ENIQ database - seeSection 16 on page 105

Note: 64-bit middleware can be installed alongside the 32-bit versioninstalled earlier in BusinessObjects Enterprise XI 3.

4.2.2.2 Post Upgrade Procedures

1. Configure SSL using default self-signed certificate - see section onConfiguring SSL/TLS using Default Self-signed Certificate in Reference[20].

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2. Create the connections for connectivity to the ENIQ database - see Section17 on page 107

3. Verify BusinessObjects BI Platform 4 deployment. This involves overallverification of the migrated content and general BI functionality by all userson the BIS.

Note: In case of any issues with the migrated repository content, useUpgrade Management Tool to export the appropriate .biarfile(s) created in Section 14.1.6 on page 68 to the BI Platform4 deployment.

4. Uninstall BusinessObjects Enterprise XI 3 (Optional). Refer section onUninstalling BusinessObjects Enterprise from Windows in Reference [18].Note: Uninstallation of BO patches should be performed in the order

reverse to what they were installed in. This step will result indowntime of the BIS. Refer section on Unable to uninstall BO XI 3after upgrade to BI Platform 4 in Reference [9] for details.

5. Configure the Platform Search application - refer to section on Fine tuningthe Platform Search Application in Reference [9].

4.2.3 BIS Upgrade from BusinessObjects BI Platform 4 SP1 toBusinessObjects BI Platform 4 SP4 Patch 1These procedures should be followed when installing Service Packs andPatches on top of BusinessObjects BI Platform 4 SP1.The upgrade process involves stop, start and restart of services on the BIS.Hence, the BIS should be considered to be out of service for the entireduration of the upgrade. It is mandatory to stop general usage of the BIS/WASuntil upgrade is complete.

Report schedules must be stopped in the source environment prior tobeginning the upgrade. These can be resumed once upgrade is complete.

4.2.3.1 Upgrade Procedure

1. Upgrade from BusinessObjects BI Platform 4 SP1 to BusinessObjects BIPlatform 4 SP4 Patch1 - see Section 9 on page 43

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4.3 Client Software Upgrade Procedure

4.3.1 Major upgrade

4.3.1.1 Upgrade from BusinessObjects Enterprise XI 3 to BusinessObjects BIPlatform 4 SP1

These procedures should be followed when migrating from BusinessObjectsEnterprise XI 3 to BusinessObjects BI Platform 4 SP1 on the WAS.

4.3.1.1.1 Upgrade Procedures

1. Uninstall Xcelsius 2008 software, if available, via Windows Control Panelon the WAS.

2. Uninstall BO Enterprise XI 3 Client software including allServicePacks/FixPacks via Windows Control Panel on the WAS.

Note: Uninstallation of BO patches should be performed in the orderreverse to what they were installed in.

3. Install BO Enterprise XI 3 Service Pack 6 Desktop Intelligence Client(optional) - see Section 15.1 on page 99Note: This step is required only if Desktop Intelligence reports have been

migrated from BO XI 3.

4. Install BI 4.1 Service Pack 1 client software - see Section 10 on page 53

5. Install BO Enterprise XI 3 FixPack 6.2 for Desktop Intelligence Client(optional) - see Section 15.2 on page 100Note: This step is required only if Desktop Intelligence reports have been

migrated from BO XI 3. As a prerequisite, BO Enterprise XI 3Service Pack 6 Desktop Intelligence Client should be installed asoutlined in Step 3.

6. Install BI Dashboards 4 Service Pack 1 (optional) - see Section 12 onpage 59

4.3.1.1.2 Post Upgrade Procedures

1. Create connections for connectivity to the ENIQ database - see Section17 on page 107.

2. Create connection for connectivity to the Audit database (optional) - seeSection 17.4 on page 111

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4.3.1.2 Upgrade from BusinessObjects BI Platform 4 SP1 to BusinessObjectsBI Platform 4 SP4 Patch 1

These procedures should be followed when upgrading from BusinessObjectsBI Platform 4 SP1 to BusinessObjects BI Platform 4 SP4 Patch 1 on the WAS.

4.3.1.2.1 Upgrade Procedures

1. Install BI 4 Service Pack 4 Patch 1 client software - see Section 11 onpage 55

2. Install BO Enterprise XI 3 FixPack 6.4 for Desktop Intelligence Client(optional) -see Section 15.3 on page 102

3. Install BI Dashboards 4 Service Pack 4 Patch 1(optional) -see Section 13on page 61

4.3.2 Minor upgrade

This chapter describes the procedures to upgrade WAS from one version ofBusiness Intelligence Platform 4.1 SP1 Client DVD to another.

4.3.2.1 Upgrade from R1A to R1B

This chapter describes the procedure to upgrade WAS for changes inBusiness Intelligence Platform 4.1 SP1 Client DVD fromversion R1A to R1B.

Note: This procedure requires making changes to existing BusinessObjectsclient software on the WAS. It is extremely important that no clientsoftware is being used at the time of upgrade.

The following procedure should be carried out on the WAS by a user withsuitable administrator rights:

1. Log off all Windows users except Administrator from the WAS.

2. Login as Administrator and close all running programs.

3. Go to Windows Control Panel > Programs and Features > selectSAP BusinessObjects BI platform 4.1 Client Tools SP01 > click onUninstall/Change. Wait until the SAP BusinessObjects BI platform 4.1Client Tools SP01 setup window shows.

4. Select Modify and click Next.

5. Click Next on the Select Language Packages window.

6. In the Select Features window, scroll down to locate Database Accessand Security feature and tick the checkbox next to it. This should tick allthe checkboxes under this feature. Click Next.

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7. Click Next on the Start Installation window. Wait until installationcompletes.

8. Exit the setup program when installation is complete.

4.3.2.2 Upgrade from R1B to R1C

Follow instructions in Section 17.4 on page 111 to upgrade WAS for changesin Business Intelligence Platform 4.1 SP1 Client DVD fromversion R1B to R1C. The aforementioned section describes the procedurefor installation of audit database middleware and data source creation foraudit database connectivity on the WAS. No change to BusinessObjects clientsoftware on the WAS is required.

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BIS (Rack Server) to BIS (Blade Server) Migration Procedure

5 BIS (Rack Server) to BIS (Blade Server)Migration Procedure

This chapter describes how to migrate data from a BIS deployed on a rackserver to a BIS deployed on a blade server.

5.1 Migration Procedure

5.1.1 BO XI 3 BIS (Rack Server) to BI Platform 4 BIS (Blade Server)1. Install the BIS on the blade server - see Section 3.1 on page 5.

2. Use Upgrade Management Tool to migrate data from the BO XI 3 BIS onrack server to the BI Platform 4 BIS on blade server. See the section onUsing the upgrade management tool in Reference [13].

3. Verify the universe connections for the ENIQ universes on the BI Platform 4BIS (blade server) - if the middleware version has been updated, it will benecessary to update the universe connections.

5.1.2 BI Platform 4 BIS (Rack Server) to BI Platform 4 BIS (Blade Server)1. Install the BIS on the blade server - see Section 3.1 on page 5.

2. Use Promotion Management to migrate data from the BI Platform 4 BISon rack server to the BI Platform 4 BIS on blade server. See the section onUsing the promotion management tool in Reference [12].

3. Verify the universe connections for the ENIQ universes on the BI Platform 4BIS (blade server) - if the middleware version has been updated, it will benecessary to update the universe connections.

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BIS Operating System Installation Procedure

6 BIS Operating System InstallationProcedure

This chapter describes the installation of the operating system on the BIS.This deployment will install BusinessObjects BI Platform 4 on a separate discto the operating system installation.

6.1 BIS Operating System Installation Procedure - RackServersTable 1 Installation of BIS operating system

Step Action Comment1 Enable Hardware RAID 1 on

the server for Sun Fire X4100M2/X4200 M2 Servers

See Reference [6] for details onhow to enable Hardware RAID1 - additional information onenabling Hardware RAID1 may be found here:http://docs.oracle.com/cd/E19121-01/sf.x4100m2/.

When enabling RAID 1, pleasenote the following:

Two RAID 1 configurations arerequired; one for the WindowsServer 2008 installation, andone for the BusinessObjectsBI Platform 4 Softwareinstallation.

The disks used for RAID 1should not be partitioned

RAID is supported on Sun FireX4100 M2/X4200 M2 Serversonly

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Step Action Comment2 Install the operating system on

the BIS - see the section onInstall Windows Server 2008(64-bit) in Reference [8].

EBID has been verified againstthe following operating systemfor the BIS:

Windows Server 2008Enterprise Edition SP2 (64bit)(1)(2)(3)

When installing the OS,alphanumeric charactersonly should be used for thecomputer name. The use ofnon-alphanumeric characters(for example ".") in the computername is not supported.

3 Ensure that the BIS has the latestWindows updates installed

(1) Standard, Data Center and Web Editions are also supported.(2) BusinessObjects BI Platform 4 is only supported on 64-bit operating systems.(3) Windows Server 2008 Standard Edition has a physical memory (RAM) limit of 32GB. SeeReference [21] for memory limits of various Windows Server 2008 editions.

6.2 BIS Operating System Installation Procedure - BladeServersTable 2 Installation of BIS operating system

Step Action Comment1 Ensure the blade commissioning

document has been followed -see Reference [7]

RAID1 should not be enabledon a blade server

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BIS Operating System Installation Procedure

Step Action Comment2 Install the operating system on

the BIS - see the section onInstall Windows Server 2008(64-bit) in Reference [8].

EBID has been verified againstthe following operating systemfor the BIS:

Windows Server 2008Enterprise Edition SP2 (64bit)(1)(2)(3)

When installing the OS,alphanumeric charactersonly should be used for thecomputer name. The use ofnon-alphanumeric characters(for example ".") in the computername is not supported.

3 Ensure that the BIS has the latestWindows updates installed

(1) Standard, Data Center and Web Editions are also supported.(2) BusinessObjects BI Platform 4 is only supported on 64-bit operating systems.(3) Windows Server 2008 Standard Edition has a physical memory (RAM) limit of 32GB. SeeReference [21] for memory limits of various Windows Server 2008 editions.

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BI Content Backup and Restore Procedure

7 BI Content Backup and Restore Procedure

This chapter describes the procedure to backup and restore BI content andaudit data in BI Platform 4. In this section, backup server refers to the serverwhere BIS backup is stored.

7.1 BI Content BackupThis chapter describes the procedure to backup BI content and audit data fromthe BIS. BI content includes all BI documents, universes, connections, usersand user groups, associated rights and server configuration. This backup canbe stored temporarily on the WAS.

The procedure outlined in this chapter involves offline backup of the followingBI Platform components, created at the same time.

CMS (Repository) database

Audit database

Filestore (Input and Output)

Note: It is the responsibility of individual user to backup any other datarequired from the BIS.

7.1.1 Prerequisite

The following requirement should be met prior to executing the backupprocedure on the BIS:

All recurring or pending report schedules have been stopped. Refer tosection on To pause an instance in Reference [25].

7.1.2 Backup Procedure

The following backup procedure should be performed on the BIS by a user withsuitable administrator rights.

Note: The following procedure involves copying of files/folders from the BISto the backup server. It is strongly recommended to transfer them ascompressed archive files. Care should be taken while performing theseprocedures. The archive files should be tested for successful extractionon the target server before they are removed from the source.

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Table 3 BIS backup procedure for BI Platform 4

Step Action Comment1 Perform an OMBS backup of the

BIS.Refer Reference [5] for details.

2 Log off all Windows users exceptAdministrator and activeCMS connections to the BIS.

Windows users refer to userslogged on the BIS directly. Forexample, using remote desktopconnections.

Active CMS connectionscomprise of connections to theBIS established using any BIclient tools from the WAS or webbased applications like SAPBusinessObjects BI platformCentral Management Consoleand SAP BusinessObjects BIplatform Java BI Launch Pad.

3 Select Start > Run... and typecmd on the BIS. Click OK. TypeC:\ebid\start_stop\ebid_start_stop.bat stop on theCommand Prompt window andpress Enter.

This will result in stopping of allBI Platform 4 services. A log filenamed as bi4_stop_ddMMyy_HHmmss.log containing thescript output is generated underC:\ebid\start_stop\log

4 Go to Start > AdministrativeTools > Services and verify thatthe following Windows serviceshave stopped on the BIS.

Apache Tomcat for BI 4

LCMSubversion

Server IntelligenceAgent ()

SQL Anywhere for SAPBusiness Intelligence

Replace with theWINS name of the BIS.

A service has stopped if theStatus column in the Serviceswindow does not displayStarted against the name ofthe service.

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Step Action Comment5 Create a directory

E:\ebid\bi4_backup onthe backup server. Createthe following directories underE:\ebid\bi4_backup:

E:\ebid\bi4_backup\database

E:\ebid\bi4_backup\filestore

E:\ebid\bi4_backup\ebid_scripts

E:\ebid\bi4_backup\ODBC_connections

E: can be replaced with anyother drive letter on the backupserver where sufficient space isavailable.

6 Copy the following files fromD:\Program Files\SAPBusinessObjects\sqlanywhere\database on the BIS toE:\ebid\bi4_backup\database folder on the backup server.

BI4_Audit.db

BI4_Audit.log

BI4_CMS.db

BI4_CMS.log

Verify the size of all files in thebackup directory against thoseon the BIS.

This step will result in availabilityof the following contents on thebackup server:

E:\ebid\bi4_backup\database\BI4_Audit.db

E:\ebid\bi4_backup\database\BI4_Audit.log

E:\ebid\bi4_backup\database\BI4_CMS.db

E:\ebid\bi4_backup\database\BI4_CMS.log

Replace D: with the drive letterof the hard drive where BIPlatform 4 software has beeninstalled.

Replace E: with the drive letterof the hard drive where BISbackup directories have beencreated in Page 21.

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Step Action Comment7 Copy the D:\Program

Files\SAP BusinessObjects\SAP BusinessObjectsEnterprise XI4.0\FileStore folder andits contents on the BIS to E:\ebid\bi4_backup\filestorefolder on the backup server.Verify the folder size in thebackup directory against that onthe BIS.

This step will result in availabilityof the following folders on thebackup server:

E:\ebid\bi4_backup\filestore\Filestore

E:\ebid\bi4_backup\filestore\Filestore\Inputand its sub-folders

E:\ebid\bi4_backup\filestore\Filestore\Output and its sub-folders



8 Copy the C:\ebid folder and itscontents on the BIS to E:\ebid\bi4_backup\ebid_scriptsfolder on the backup server.Verify the folder size in thebackup directory against that onthe BIS.

This step will result in availabilityof the following folder on thebackup server:

E:\ebid\bi4_backup\ebid_scripts\ebid and itssub-folders


Note: Backup of C:\ebidfolder on the BIS is used tokeep a record of installationparameter values providedduring installation of BI Platform4 prior to upgrade. This isused during installation of BIPlatform 4 after upgrade. If anypassword has been changedafter installation of BI Platform4 in the source environment, itshould additionally be noted atthis stage.

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Step Action Comment9 Select Start > Run... and type

regedit on the BIS. Click OK.This opens the Registry Editoron the BIS.

10 Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INI registry hive in theRegistry Editor. Right click onODBC.INI and select Export.When prompted to save the filebeing exported, select destinationasC:\ebid\iq_connections.Change Save as type: fieldto Text Files (*.txt)and input File name: asODBC_connection_backup.Click Save.

C:\ebid\iq_connectionsfolder should already exist onthe BIS, see Section 17 on page107for details.

11 Copy the C:\ebid\iq_connections\ODBC_connection_backup.txt file on the BIS toE:\ebid\bi4_backup\ODBC_connections folder on thebackup server.

This step will result in availabilityof the following file on thebackup server:

E:\ebid\bi4_backup\ODBC_connections\ODBC_connection_backup.txt


7.2 BI Content RestoreThis chapter describes the procedure to restore BI content and audit data onthe BIS from backup created in Section 7.1 on page 19.

7.2.1 Restore Procedure

The following procedure should be performed on the BIS by a user with suitableadministrator rights.

Note: The following procedure involves copying of files/folders from thebackup server to the BIS. It is strongly recommended to transfer themas compressed archive files. Care should be taken while performingthese procedures. The archive files should be tested for successfulextraction on the target server before they are removed from the source.

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Table 4 BIS restore procedure for BI Platform 4

Step Action Comment1 Create the connections for

connectivity to the ENIQdatabase - see Section 17 onpage 107.

Connection names should besame as those prior to upgrade.Refer Key Name: field inE:\ebid\bi4_backup\ODBC_connections\ODBC_connection_backup.txt file onthe backup server for exactconnection names. Text afterHKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INI\represents the connectionname. Replace E: with thedrive letter of the hard drivewhere BIS backup directorieshave been created in Page 21.Only user-defined connectionsto the ENIQ database availableprior to OS upgrade should becreated.

2 Select Start > Run... and typecmd on the BIS. Click OK. TypeC:\ebid\start_stop\ebid_start_stop.bat stop on theCommand Prompt window andpress Enter.

This will result in stopping of allBI Platform 4 services. A log filenamed as bi4_stop_ddMMyy_HHmmss.log containing thescript output is generated underC:\ebid\start_stop\log

3 Go to Start > AdministrativeTools > Services and verify thatthe following Windows serviceshave stopped on the BIS.


LCMSubversion




A service has stopped if theStatus column in the Serviceswindow does not displayStarted against the name ofthe service.

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Step Action Comment4 Rename D:\Program

Files\SAP BusinessObjects\SAP BusinessObjectsEnterprise XI4.0\Filestore toD:\Program Files\SAPBusinessObjects\SAPBusinessObjectsEnterprise XI4.0\Filestore_old onthe BIS.


5 Copy Filestore folder alongwith its contents from E:\ebid\bi4_backup\filestoreon the backup server toD:\Program Files\SAPBusinessObjects\SAPBusinessObjectsEnterprise XI 4.0 folder onBIS. Verify the folder size on theBIS against that on the backupserver.

This step will result in availabilityof the following folder structureon the BIS:

D:\Program Files\SAPBusinessObjects\SAPBusinessObjectsEnterprise XI4.0\Filestore

D:\Program Files\SAPBusinessObjects\SAPBusinessObjectsEnterprise XI4.0\Filestore\Inputand its sub-folders

D:\Program Files\SAPBusinessObjects\SAPBusinessObjectsEnterprise XI4.0\Filestore\Outputand its sub-folders


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Step Action Comment6 Rename the following files in

D:\Program Files\SAPBusinessObjects\sqlanywhere\database on the BIS asmentioned below:

BI4_Audit.db toBI4_Audit_orig.db

BI4_Audit.log toBI4_Audit_orig.log

BI4_CMS.db toBI4_CMS_orig.db

BI4_CMS.log toBI4_CMS_orig.log


7 Copy all files from E:\ebid\bi4_backup\databasefolder on the backup serverto D:\Program Files\SAPBusinessObjects\sqlanywhere\database on the BIS.

This step will result in availabilityof the following contents on theBIS:

D:\Program Files\SAPBusinessObjects\sqlanywhere\database\BI4_Audit.db

D:\Program Files\SAPBusinessObjects\sqlanywhere\database\BI4_Audit.log

D:\Program Files\SAPBusinessObjects\sqlanywhere\database\BI4_CMS.db

D:\Program Files\SAPBusinessObjects\sqlanywhere\database\BI4_CMS.log



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cmd on the BIS. Click OK. TypeC:\ebid\start_stop\ebid_start_stop.bat start onthe Command Prompt windowand press Enter.

This will result in starting of allBI Platform 4 services. A log filenamed as bi4_start_ddMMyy_HHmmss.log containing thescript output is generated underC:\ebid\start_stop\log

9 Go to Start > AdministrativeTools > Services and verify thatthe following Windows serviceshave started on the BIS.


LCMSubversion




A service has started if theStatus column in the Serviceswindow displays Startedagainst the name of the service.

10 Verify the state of BI Platform4 servers via CentralConfiguration Manager.

Refer to Page 96 for stepsto verify the state of BIPlatform 4 servers via CentralConfiguration Manager. Use:6400 as Systemwhile entering details into theLog On window.It is expected that only .CentralManagementServer should be Runningand Enabled at this stage.

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cmd on the BIS. Click OK. Typethe following command on theCommand Prompt window afterreplacing the parameters asdescribed in the next column andpress Enter.

Command: "D:\ProgramFiles\SAP BusinessObjects\SAP BusinessObjectsEnterprise XI 4.0\win64_x64\scripts\AddNode.bat"-name %COMPUTERNAME%TEMP-siaport 7410 -cms %COMPUTERNAME%:6400 -usernameAdministrator -password -cmsport7400 -dbdriver sqlanywheredatabasesubsystem-connect "DSN=BI4_CMS_DSN;UID=dba;PWD=;HOST=localhost;PORT=2638"-dbkey -noservers -createcms


Replace the followingparameters in the command asdescribed below:

- BI Platform CMSAdministrator password.This is same as the value ofcmspassword parameter inC:\ebid\install\ebid_bi4_server_install.inifile.

-Password for SQL Anywheredba user. This is same asthe value of sqlanywhereadminpassword parameter inC:\ebid\install\ebid_bi4_server_install.inifile.

- BIPlatform cluster password.This is same as the value ofclusterkey parameter inC:\ebid\install\ebid_bi4_server_install.inifile.

Wait until the command hasfinished executing.

12 Go to Start > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager and verify that theservice Server IntelligenceAgent (TEMP)exists. Right click on ServerIntelligence Agent (TEMP) and select Start.


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Step Action Comment13 Verify the status of BI

Platform 4 servers via CentralConfiguration Manager.

Refer to paragraph on Toverify/change state of a BIPlatform 4 server in Section14.4.4 on page 95. Use :6400 as System whileentering details into the Log Onwindow.

It is expected that the followingservers are Running andEnabled at this stage:

.CentralManagementServer

TEMP.CentralManagementServer

14 Go to Start > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager , right click on ServerIntelligence Agent () and select Stop.

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cmd on the BIS. Click OK. Typethe following command on theCommand Prompt window afterreplacing the parameters asdescribed in the next column andpress Enter.

Command: "D:\ProgramFiles\SAP BusinessObjects\SAP BusinessObjectsEnterprise XI 4.0\win64_x64\scripts\AddNode.bat"-name %COMPUTERNAME%-siaport 6410 -cms %COMPUTERNAME%:7400 -userNameAdministrator -password -cmsport6400 -dbdriver sqlanywheredatabasesubsystem-connect "DSN=BI4_CMS_DSN;UID=dba;PWD=;HOST=localhost;PORT=2638" -dbkey -adopt


Replace the followingparameters in the command asdescribed below:


-Password for SQL Anywheredba user. This is same asthe value of sqlanywhereadminpassword parameter inC:\ebid\install\ebid_bi4_server_install.inifile.

- BIPlatform cluster password.This is same as the value ofclusterkey parameter inC:\ebid\install\ebid_bi4_server_install.inifile.


16 Go to Start > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager , right click on ServerIntelligence Agent () and select Start.

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Step Action Comment17 Verify the status of BI

Platform 4 servers via CentralConfiguration Manager.

Refer to paragraph on Toverify/change state of a BIPlatform 4 server in Section14.4.4 on page 95. Use :6400 as System whileentering details into the Log Onwindow.

It is expected that the followingservers are Running andEnabled at this stage:

All servers belonging to thenode . They canbe identified by their namesbeginning with .

All servers belonging to thenode TEMP.This only includes TEMP.CentralManagementServer.

18 Go to Start > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager > right click on ServerIntelligence Agent ()TEMP and select Stop.

19 Select Start > Run... and typecmd on the BIS. Click OK. Typethe following command on theCommand Prompt window afterreplacing the parameters asdescribed in the next column andpress Enter.

Command: "D:\ProgramFiles\SAP BusinessObjects\SAP BusinessObjectsEnterprise XI4.0\win64_x64\scripts\RemoveNode.bat" -name%COMPUTERNAME%TEMP -cms%COMPUTERNAME%:6400-username Administrator-password


The following parameters mustbe updated in the commandbefore execution:



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Step Action Comment20 Reboot the BIS.21 Perform a sanity check on the

BIS.This includes successfullogon into BI web applicationslike SAP BusinessObjectsBI platform CentralManagement Console andSAP BusinessObjects BIplatform Java BI Launch Padand verification of BI client toolsconnectivity from the WAS tothe BIS in Enterprise mode.

7.2.2 Post Restore Procedures

This chapter describes the procedures to be executed after BIS restore.

7.2.2.1 Run Repository Diagnostic Tool

Run Repository Diagnostic Tool on the BI Platform 4 CMS (repository)database using the procedure given below:

1. Go to Start > Programs > SAP Business Intelligence > SAPBusinessObjects BI Platform 4 > SAP BusinessObjects BI platformCentral Management Console. Login as CMS Administrator. Go toOrganize > Users and Groups > User List > right click on Administratoruser and select Properties. Note the ID in ID, CUID: field. For example, ifID, CUID: field shows 12 , AfRWaT5_131NlLLf5bRMLKY, the CMSAdministrator object ID is 12.

2. Go to Start > Programs > SAP Business Intelligence > SAPBusinessObjects BI platform 4 > Central Configuration Manager >right click on Server Intelligence Agent () and select Stop.Wait until the Status column changes to Stopped.

3. Select Start > Run... and type cmd. Click OK. Type the following commandon the Command Prompt window after replacing parameter values asmentioned below. Press Enter.

Command: "D:\Program Files\SAP BusinessObjects\SAPBusinessObjects Enterprise XI 4.0\win64_x64\reposcan.exe" -dbdriver sqlanywheredatabasesubsystem -connect"UID=dba;PWD=;DSN=BI4_CMS_DSN;HOST=localhost;PORT=2638" -dbkey -inputfrsdir "D:\Program Files\SAP BusinessObjects\SAPBusinessObjects Enterprise XI 4.0\FileStore\Input"-outputfrsdir "D:\Program Files\SAP BusinessObjects\SAPBusinessObjects Enterprise XI 4.0\FileStore\Output"-submitterid -repair

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where,

- password for SQL Anywhere dba user. Thisis same as the value of sqlanywhereadminpassword parameter inC:\ebid\install\ebid_bi4_server_install.ini file.

- BI Platform cluster password.This is same as the value of clusterkey parameter inC:\ebid\install\ebid_bi4_server_install.ini file.

- CMS Administrator object ID in BI Platform 4found in Step 1 above.

Replace D: with the drive letter of the hard drive where BI Platform 4software has been installed.

Sample command output is given below:

C:\Users\Administrator> "E:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI4.0\win64_x64\reposcan.exe" -dbdriver sqlanywheredatabasesubsystem -connect "UID=dba;PWD=shroot12;DSN=BI4_CMS_DSN;HOST=localhost;PORT=2638" -dbkey shroot12-inputfrsdir "E:\Program Files\SAP BusinessObjects\SAPBusinessObjects Enterprise XI 4.0\FileStore\Input"-outputfrsdir "E:\Program Files\SAP BusinessObjects\SAPBusinessObjects Enterprise XI 4.0\FileStore\Output"-submitterid 12 -repair

Initializing....

Scanning 4689 repository objects and 448 files.................................................

Found 60 application reparable items and 0 manuallyreparable items.

Wrote results to file E:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI4.0\reposcan\Repo_Scan_2014_08_01_09_56_17.xml.

Repairing 60 inconsistent items....

60 repairs succeeded.

Wrote results to file E:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI4.0\reposcan\Repo_Repair_2014_08_01_09_56_17.xml.

4. Go to Start > Programs > SAP Business Intelligence > SAPBusinessObjects BI platform 4 > Central Configuration Manager >right click on Server Intelligence Agent () and select Start.Wait until the Status column changes to Running.

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7.2.2.2 Rebuild Platform Search index

Execute the steps in section on Fine tuning the Platform Search Application inReference [9]. Steps on changing the Crawling Frequency, Level of Indexingand Content Types can be omitted if performed already.

7.2.2.3 Resume report schedules

Refer to section on To resume a paused instance in Reference [25] to resumereport schedules stopped in Section 7.1.1 on page 19.

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Install BusinessObjects BI Platform 4 SP1 Server Software

8 Install BusinessObjects BI Platform 4 SP1Server Software

8.1 PrerequisitesThis chapter lists the prerequisites for installation of BusinessObjects BIPlatform 4.1 SP1 on the BIS.

The following requirements should be met prior to installation of server software:

64-bit operating system is installed.

Microsoft .NET Framework 3.5 or higher is installed.

Reboot the server before commencing installation of BI Platform 4.

8.2 Installation procedureThis chapter describes the installation of BusinessObjects BI Platform 4.1SP1 server software on the BIS. The following procedure should be executedby a user with suitable administrator rights. It should be noted that with theintroduction of BusinessObjects BI Platform 4, server installation software doesnot include any client applications. Client tools will be installed on the WAS only.

Note: The installation of BusinessObjects BI Platform 4 server software on adomain controller is not supported.

Note: The Web Server installed as part of EBID is the only Web Serversupported on the BIS.

Note: The installation of BusinessObjects BI Platform 4 Server Software willtake a minimum of 45 minutes to perform.

Note: The BusinessObjects BI Platform 4 installation should reside on aseparate disc to the Windows Server 2008 OS.

Table 5 Installation of BusinessObjects BI Platform 4 Server SoftwareStep Action Comment1 Mount the Business

Intelligence Platform4.1 SP1 Server DVD media.

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Step Action Comment2 Create a directory C:\ebid.

Within that directory create thefollowing directories:

C:\ebid\install

C:\ebid\start_stop3 Copy the ebid_bi4_serv

er_install.ini file fromD:\ebid_scripts to theC:\ebid\install directory.

Replace D: with the drive letterof the drive where BusinessIntelligence Platform4.1 SP1 Server DVD mediahas been mounted.

4 Copy the ebid_start_stop.bat file from D:\ebid_scriptsto the C:\ebid\start_stopdirectory.


5 Right click the ebid_bi4_server_install.ini file and selectEdit.

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Step Action Comment6 Modify the parameters in the file

as required.Refer to the section on Torun a silent installation inReference [10] for details oneach parameter and the valuesthey can take. The followingparameters must be modified ata minimum.

clusterkey - clusterpassword.

cmspassword - CMSAdministrator password.

installdir - Replace C:with the drive letter of the harddrive you want to install the BIPlatform 4 software on.

lcmpassword - password forLifecycle Management serveruser.

productkey - use the licensekey provided by local Ericssonsupport

sianame - this should be setto the WINS name of the BIS.The WINS name of the BIScan be found by right-clickingComputer on the Desktopand selecting Properties.

sqlanywhereadminpassword - password for SQLAnywhere dba user.

Ensure that each passwordabove satisfies the followingcriteria: it must be at least sixcharacters long and use at leasttwo of the following charactertypes: uppercase, lowercase,numbers, or punctuation.

7 Save the file and close.8 Select Start > Run... and type

cmd. Click OK.

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Step Action Comment9 Type start /wait

D:\BO_Server\DATA_UNITS\BusinessObjectsServer_win\setup.exe -rC:\ebid\install\ebid_bi4_server_install.ini


10 Press Enter. The BusinessObjects BIPlatform 4 server software willbe installed - no interactionbetween the user and BIwill occur until installation iscomplete.

If the cursor returns to thenext line within a few secondsof pressing Enter, verify theparameter values updated inC:\ebid\install\ebid_bi4_server_install.ini.If the values are found to becorrect, copy all contents fromthe drive where BusinessIntelligence Platform4.1 SP1 Server DVD mediahas been mounted to a localfolder on the BIS. The localfolder should reside on a driveother than the one whereBusinessObjects softwareis planned to be installed.Run the installation commandagain specifying the path ofsetup.exe from the localcopy of media contents. Forexample, if all contents fromBusiness IntelligencePlatform 4.1 SP1 ServerDVD media have been copiedto C:\BIP_41_SP1_Server_DVD folder, the installationcommand should be start/wait C:\BIP_41_SP1_Server_DVD\BO_Server\DATA_UNITS\BusinessObjectsServer_win\setup.exe -rC:\ebid\install\ebid_bi4_server_install.ini

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Step Action Comment11 The cursor will return to the next

line once installation is complete.If installation fails, uninstall andrepeat steps 5-10. Refer tothe section on To remove theBI platform in Reference [10]on how to uninstall the serversoftware.

12 Select Start > Run... and typecmd. Click OK.

13 Type net start and pressEnter.

Verify that the following servicesare listed in the output when thecommand is executed:


LCMSubversion

Server Intelligence Agent (BISname)


If the SIA is not online at thispoint, use the Start > Programs> SAP Business Intelligence> SAP BusinessObjectsBI platform 4 > CentralConfiguration Managerto startthe service before proceeding.If it is not possible to startthe service through theStart > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager, a reboot of the servershould be performed. If the SIAdoes not come online even afterthe reboot, it will be necessaryto uninstall and repeat steps5-10.

14 Execute the steps mentionedin the section on Verifying yourinstallation in Reference [10].

The password forAdministrator user isdefined by the parametercmspassword in the ebid_bi4_server_install.ini file.

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Step Action Comment15 Configure BusinessObjects BI

Platform 4 deployment size usingSystem Configuration Wizard.

On launching the CentralManagement Console for thefirst time after BI Platform4 installation, the SystemConfiguration Wizard (SCW)opens automatically. Referto the section on SystemConfiguration Wizard inReference [12] for more detailson SCW.

16 Enable static ports for theRequest Port of theBusinessObjects BI Platformservers listed below:

PORT - Server Name

6401 and 6411-6420- .APS.*

6402 - .CentralManagementServer

6403 - .InputFileRepository

6405 - .OutputFileRepository

6406 - .WebIntelligenceProcessingServer

Replace withWINS name of the BIS.

Refer to section on To changethe port a server uses foraccepting requests in Reference[12] for instructions on how todisable dynamic port allocationfor a server and assign a staticport number.

Note: The document referencementioned above shouldalso be used to change therequest port for the CMS.While making changes tothe Request Port for theCentralManagementServer,the server should not bestopped prior to changing theRequest Port, as directedin Reference [12]. The portshould be updated and theserver restarted after makingthe update.

Use reserved ports 6401 and6411-6420 for the AdaptiveProcessing Servers. EachAdaptive Processing Servershould be assigned a distinctport.

Note: Ports 6411-6420 havenot been reserved in COMInf forENIQ Statistics versions prior to14B, in which case these portsshould be opened manually inthe firewall.

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Step Action Comment17 Go to Start > Programs >

SAP Business Intelligence> SAP BusinessObjects BIPlatform 4. Right click on SAPBusinessObjects BI platformCentral Management Consoleand select Properties. In theWeb Document tab, changeURL from http://localhost:8080/BOE/CMC to http://:8080/BOE/CMC.

18 Go to Start > Programs >SAP Business Intelligence> SAP BusinessObjects BIPlatform 4. Right click on SAPBusinessObjects BI platformJava BI Launch Pad andselect Properties. In the WebDocument tab, change URL fromhttp://localhost:8080/BOE/BI tohttp://:8080/BOE/BI.

19 Select Start > Run... and typeservices.msc. Click OK.

The Services window showingthe list of Windows servicesopens.

20 Right click on ServerIntelligence Agent (BIS name)and select Properties. ChangeStartup type to Automatic(Delayed Start) and click OK.

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Install BusinessObjects BI Platform 4 Server Service Packs and Patches

9 Install BusinessObjects BI Platform 4Server Service Packs and Patches

This chapter describes the upgrade of the BusinessObjects BI Platform 4Server Software on the BIS.The following procedure should be executed by auser with suitable administrator rights on BIS.

9.1 Install BusinessObjects BI Platform 4 SP4 ServerSoftwareThis chapter describes the installation of BusinessObjects BI Platform 4.1 SP4server software on the BIS.For additional information regarding this softwarerefer to Reference [23].

9.1.1 Pre installation Procedure

1. Reboot the server before commencing installation of BI Platform 4 SP4.

2. Stop all of the BI platform servers except Central Management Server(CMS), Input File Repository Server and Output FileRepository Servers.

a. Go to Start > Programs > SAP Business Intelligence > SAPBusinessObjects BI platform 4 > Central ConfigurationManager.

b. Click on Manage Servers icon in the menu bar.

c. Enter details in the Log On window as follows - :6400as System, Administrator as User Name, CMS Administratorpassword as Password and Enterprise as Authentication.Click Connect. Note the values in State and Enabled columns forthe BI Platform 4 server

d. To stop a server, select the server and click on Stop icon in themenu bar of the Manage Servers window.

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Table 6 Installation of BusinessObjects BI Platform 4 SP4 Server SoftwareStep Action Comment1 Mount the Business

Objects EnterpriseService Pack andPatches Server DVD media.

2 Copy the ebid_bi4_sp4_server_install.ini filefrom D:\ebid_scripts to theC:\ebid\upgrade directory.

Replace D: with the drive letterof the drive where BusinessObjects EnterpriseService Pack andPatches Server DVDmedia has been mounted.

3 Right click the ebid_bi4_sp4_server_install.ini fileand select Edit.

4 Modify the parameters in the fileas required.

The following parameters mustbe modified at a minimum.

remotecmsadminpassword- CMS Administratorpassword

remotecmsname - this shouldbe set to the WINS name ofthe BIS. The WINS nameof the BIS can be found byright-clicking Computer onthe Desktop and selectingProperties.


cmd. Click OK.7 Type start /wait D:\BI_

41_SP4_Server\setup.exe-r C:\ebid\upgrade\ebid_bi4_sp4_server_install.ini


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8 Press Enter. BI 4.1 SP4 server software willbe installed - no interactionbetween the user and BIwill occur until installationis complete.The cursor willreturn to the next line once theinstallation process has finishedexecution.Installation will takea minimum of 90 minutes tocomplete.

9 The cursor will return to thenext line once installation iscomplete.

If installation fails,uninstall the software SAPBusinessObjects BIplatform 4.1 SP4 updatefrom Control Panel and repeatsteps 5-8. Refer to the sectionon To uninstall updates onWindows in Reference [23]on how to uninstall the serversoftware.

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Verify that the following servicesare listed in the output whenthe command is executed:


LCMSubversion



If the SIA is not online at thispoint, use the Start > Programs> SAP Business Intelligence> SAP BusinessObjectsBI platform 4 > CentralConfiguration Managerto start the service beforeproceeding. If it is not possibleto start the service throughthe Start > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager, a reboot of the servershould be performed. If the SIAdoes not come online even afterthe reboot, it will be necessaryto uninstall and repeat steps3-10.

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11 Go to Start > Programs >SAP Business Intelligence> SAP BusinessObjects BIPlatform 4. Right click on SAPBusinessObjects BI platformCentral Management Consoleand select Properties. In theWeb Document tab, changeURL from http://localhost:8080/BOE/CMC to http://:8080/BOE/CMC.

12 Go to Start > Programs >SAP Business Intelligence> SAP BusinessObjects BIPlatform 4. Right click onSAP BusinessObjects BIplatform Java BI LaunchPad and select Properties.In the Web Document tab,change URL from http://localhost:8080/BOE/BI to http://:8080/BOE/BI.

9.2 Install BusinessObjects BI Platform 4 SP4 Patch 1Server SoftwareThis chapter describes the installation of BusinessObjects BI Platform 4.1 SP4Patch 1 server software on the BIS.For additional information regarding thissoftware refer to Reference [24].

9.2.1 Pre installation Procedure

1. Reboot the server before commencing installation of BI Platform 4 SP4Patch1.

2. Stop all of the BI platform servers except Central Management Server(CMS), Input File Repository Server and Output FileRepository Servers.

a. Go to Start > Programs > SAP Business Intelligence > SAPBusinessObjects BI platform 4 > Central ConfigurationManager.

b. Click on Manage Servers icon in the menu bar.

c. Enter details in the Log On window as follows - :6400as System, Administrator as User Name, CMS Administratorpassword as Password and Enterprise as Authentication.

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Click Connect. Note the values in State and Enabled columns forthe BI Platform 4 server

d. To stop a server, select the server and click on Stop icon in themenu bar of the Manage Servers window.


Table 7 Installation of BusinessObjects BI Platform 4 SP4 Patch1 ServerSoftware

Step Action Comment1 Mount the Business

Objects EnterpriseService Pack andPatches Server DVD media.

2 Copy the ebid_bi4_patch41_server_install.ini filefrom D:\ebid_scripts to theC:\ebid\upgrade directory.


3 Right click the ebid_bi4_patch41_server_install.inifile and select Edit.


The following parameters mustbe modified at a minimum.

remotecmsadminpassword- CMS Administratorpassword

remotecmsname - this shouldbe set to the WINS name ofthe BIS. The WINS nameof the BIS can be found byright-clicking Computer onthe Desktop and selectingProperties.


cmd. Click OK.7 Type start /wait

D:\BI_41_Patch41_Server\setup.exe -r C:\ebid\upgrade\ebid_bi4_patch41_server_install.ini


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8 Press Enter. BI 4.1 SP4 Patch 1 serversoftware will be installed - nointeraction between the userand BI will occur until installationis complete.The cursor willreturn to the next line once theinstallation process has finishedexecution.Installation will takea minimum of 90 minutes tocomplete.

9 The cursor will return to thenext line once installation iscomplete.

If installation fails,uninstall the software SAPBusinessObjects BIplatform 4.1 Sp4 Patch1 update from Control Paneland repeat steps 5-8. Referto the section on To uninstallupdates on Windows inReference [24] for details.

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Verify that the following servicesare listed in the output whenthe command is executed:


LCMSubversion



If the SIA is not online at thispoint, use the Start > Programs> SAP Business Intelligence> SAP BusinessObjectsBI platform 4 > CentralConfiguration Managerto start the service beforeproceeding. If it is not possibleto start the service throughthe Start > Programs > SAPBusiness Intelligence > SAPBusinessObjects BI platform4 > Central ConfigurationManager, a reboot of the servershould be performed. If the SIAdoes not come online even afterthe reboot, it will be necessaryto uninstall and repeat steps3-10.

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11 Go to Start > Programs >SAP Business Intelligence> SAP BusinessObjects BIPlatform 4. Right click on SAPBusinessObjects BI platformCentral Management Consoleand select Properties. In theWeb Document tab, changeURL from http://localhost:8080/BOE/CMC to http://:8080/BOE/CMC.

12 Go to Start > Programs >SAP Business Intelligence> SAP BusinessObjects BIPlatform 4. Right click onSAP BusinessObjects BIplatform Java BI LaunchPad and select Properties.In the Web Document tab,change URL from http://localhost:8080/BOE/BI to http://:8080/BOE/BI.

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Install BusinessObjects BI Platform 4 SP1 Client software

10 Install BusinessObjects BI Platform 4 SP1Client software

10.1 Installation ProcedureThis chapter describes the installation of the BusinessObjects BI Platform 4.1SP1 client software on the WAS.

The following procedure should be executed by a user with suitableadministrator rights.

Table 8 Installation of BI 4.1 SP1 Client Software

Step Action Comment1 Install the WAS, refer to

Reference [8]2 Mount the Business

Intelligence Platform4.1 SP1 Client DVD media.

3 Create a directory C:\ebid.Within that directory create thefollowing directory:

C:\ebid\install4 Copy the ebid_bi4_client_i

nstall.ini file from D:\BO_Client\ebid_scripts to theC:\ebid\install directory.

Replace D: with the drive letterof the drive where BusinessIntelligence Platform4.1 SP1 Client DVD mediahas been mounted.

5 Right click the ebid_bi4_client_install.ini file and selectOpen


Refer to the section on To run asilent installation of Client Toolsin Reference [10] for details oneach parameter and the valuesthey can take. The followingparameter must be modified (ata minimum): installdir - Replace C:with the drive letter of the harddrive you want to install the BIsoftware on.

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Step Action Comment7 Save the file and close.8 Select Start > Run... and type


D:\BO_Client\BI_Client_Tools\DATA_UNITS\BusinessObjectsClient\setup.exe-r C:\ebid\install\ebid_bi4_client_install.ini

Replace D: with the drive letterof the drive where BusinessIntelligence Platform4.1 SP1 Client DVD mediahas been mounted.

10 Press Enter. BI 4.1 SP1 client software willbe installed - no interactionbetween the user and BIwill occur until installation iscomplete. Installation will takea minimum of 30 minutes tocomplete. The cursor willreturn to the next line once theinstallation process has finishedexecution.

If installation fails, uninstall andrepeat steps 5-10. Refer to thesection on To remove ClientTools in Reference [10] fordetails on how to uninstall theclient software.

10.2 Post Installation Procedures

10.2.1 Configure the Windows hosts file

To permit 2-Tier connectivity, update C:\windows\system32\drivers\etc\hosts with the IP address, fully qualified host name and short host nameof the BIS as follows:

IP Address Full Host Name Short Host Name

For example:

159.107.177.77 bis_server.ericsson.se bis_server

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Install BusinessObjects BI Platform 4 Client Service Packs and Patches

11 Install BusinessObjects BI Platform 4 ClientService Packs and Patches

This chapter describes the upgrade of the BusinessObjects BI Platform 4 ClientSoftware on the WAS. The following procedure should be executed by a userwith suitable administrator rights on WAS.

11.1 Install BusinessObjects BI Platform 4 SP4 ClientsoftwareThis chapter describes the installation of BusinessObjects BI Platform 4.1 SP4client software on the WAS. For additional information regarding this softwarerefer to Reference [23].Table 9 Installation of BI 4.1 SP4 Client Software

Step Action Comment1 Reboot the server before

commencing installation of BIPlatform 4 SP4 Client Software.

2 Mount the BusinessObjects EnterpriseService Pack andPatches Client DVD media.

3 Copy the ebid_bi4_sp4_client_install.ini filefrom D:\ebid_scripts to theC:\ebid\upgrade directory.

Replace D: with the drive letterof the drive where BusinessObjects EnterpriseService Pack andPatches Client DVDmedia has been mounted.


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5 Type start /wait D:\BI_41_SP4_Client\setup.exe-r C:\ebid\upgrade\ebid_bi4_sp4_client_install.ini


6 Press Enter. BI 4.1 SP4 client software willbe installed - no interactionbetween the user and BIwill occur until installation iscomplete. Installation will takea minimum of 30 minutes tocomplete. The cursor willreturn to the next line once theinstallation process has finishedexecution.

If installation fails,uninstall the software SAPBusinessObjects BIplatform 4.1 ClientTools SP4 update fromControl Panel and repeatsteps 3-4. Refer to the sectionon To remove Client Tools inReference [10] for details .

11.2 Install BusinessObjects BI Platform 4 SP4 Patch1Client softwareThis chapter describes the installation of BusinessObjects BI Platform 4.1 SP4Patch1 client software on the WAS. For additional information regarding thissoftware refer to Reference [24] .Table 10 Installation of BI 4.1 SP4 Patch 1 Client Software


commencing installation of BIPlatform 4 SP4 Patch1 ClientSoftware.

2 Mount the BusinessObjects EnterpriseService Pack andPatches Client DVD media.

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Install BusinessObjects BI Platform 4 Client Service Packs and Patches

3 Copy the ebid_bi4_patch41_client_install.ini filefrom D:\ebid_scripts to theC:\ebid\upgrade directory.



5 Type start /waitD:\BI_41_Patch41_Client\setup.exe -r C:\ebid\upgrade\ebid_bi4_patch41_client_install.ini


6 Press Enter. BI 4.1 SP4 Patch 1 clientsoftware will be installed - nointeraction between the userand BI will occur until installationis complete. Installation willtake a minimum of 30 minutesto complete. The cursor willreturn to the next line once theinstallation process has finishedexecution.

If installation fails,uninstall the software SAPBusinessObjects BIplatform 4.1 ClientTools SP4 Patch 1update from Control Paneland repeat steps 3-4. Referto the section on To uninstallupdates on Windows inReference [24] for details.

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Install BusinessObjects BI 4 Dashboards SP1 software

12 Install BusinessObjects BI 4 DashboardsSP1 software

This chapter describes the installation of BI Dashboards (previously Xcelsius)on the WAS. BI Dashboards is a data visualization software that enables usersto create dynamic and interactive models that can be added to dashboards orexported for delivery in a variety of formats.

12.1 PrerequisitesMicrosoft Office and Adobe Flash Player should be installed on the WAS. Forinformation regarding supported versions, refer to Reference [14].

12.2 Installation ProcedureThe following procedure should be executed by a user with suitableadministrator rights. For additional information regarding this software referto Reference [16].Table 11 Installation of BI Dashboards 4.1 SP1

Step Action Comment1 Mount the Business Objects

Dashboards 4.1 SP1 DVDmedia.

2 Create a directoryC:\ebid\dashboards.

3 Copy the ebid_bi4_dashboards_install.ini filefrom D:\ebid_scripts tothe C:\ebid\dashboardsdirectory.

Replace D: with the drive letterof the drive where BusinessObjects Dashboards 4.1SP1 DVD media has beenmounted.

4 Right click the ebid_bi4_dashboards_install.ini file andselect Edit.

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Step Action Comment5 Modify the parameters in the file

as required.Refer to the section on Silentinstallations in Reference [15]for details on each parameterand the values they can take.The following parameters mustbe modified (at a minimum): installdir - Replace C:

with the drive letter of the harddrive that BI 4.1 was installedon.

productkey(1) - use thelicense key provided by localEricsson support.



D:\BI_Dashboards\DATA_UNITS\Xcelsius\setup.exe-r C:\ebid\dashboards\ebid_bi4_dashboards_install.ini

Replace D: with the drive letterof the drive where BusinessObjects Dashboards 4.1SP1 DVD media has beenmounted.

9 Press Enter. BI Dashboards 4.1 SP1 clientsoftware will be installed - nointeraction between the userand BI will occur until installationis complete. Installation willtake a minimum of 15 minutesto complete.

10 The cursor will return to the nextline once the installation processis complete.

If installation fails, uninstall thesoftware from Control Paneland repeat steps 4-9.

If installation is successful,a desktop icon for SAPBusinessObjects Dashboardswill be created. Double clickon the icon to launch BIDashboards. If the product keyis valid, the Dashboards GUI isshown. The application is readyfor use now.

(1) BI Dashboards requires a separate license. This is different from the license used in Section8 on page 35.

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Install BusinessObjects BI 4 Dashboards Service Packs and Patches

13 Install BusinessObjects BI 4 DashboardsService Packs and Patches

This chapter describes the upgrade of the BI Dashboards Software on theWAS. The following procedure should be executed by a user with suitableadministrator rights on WAS.

13.1 Install BusinessObjects BI 4 Dashboards SP4 softwareThis chapter describes the installation of BI Dashboards SP4 software on theWAS. For additional information regarding this software refer to Reference [23] .Table 12 Installation of BI Dashboards 4.1 SP4


commencing installation of BI 4Dashboards SP4.

2 Mount the Business ObjectsDashboards 4.1 ServicePack and Patches DVDmedia.

3 Copy the ebid_bi4_sp4_dashboards_install.inifile from D:\ebid_scriptsto the C:\ebid\dashboardsdirectory.

Replace D: with the drive letterof the drive where BusinessObjects Dashboards 4.1Service Pack and PatchesDVD media has been mounted.


5 Type start /waitD:\BI_41_SP4_Dashboards\setup.exe -r C:\ebid\dashboards\ebid_bi4_sp4_dashboards_install.ini


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6 Press Enter. BI Dashboards 4.1 SP4 clientsoftware will be installed - nointeraction between the user andBI will occur until installation iscomplete. Installation will takea minimum of 15 minutes tocomplete.


If installation fails,uninstall the softwareSAP BusinessObjectsDashboards 4.1 SP4update from Control Panel andrepeat steps 3-5.Refer to thesection on To uninstall updateson Windows in for details.

13.2 Install BusinessObjects BI 4 Dashboards SP4 Patch 1softwareThis chapter describes the installation of BI Dashboards SP4 Patch1 softwareon the WAS. For additional information regarding this software refer toReference [24]Table 13 Installation of BI Dashboards SP4 Patch1


commencing installation of BI 4Dashboards SP4 Patch1.

2 Mount the Business ObjectsDashboards 4.1 ServicePack and Patches DVDmedia.

3 Copy the ebid_bi4_patch41_dashboards_install.inifile from D:\ebid_scriptsto the C:\ebid\dashboardsdirectory.



5 Type start /waitD:\BI_41_Patch41_Dashboards\setup.exe -rC:\ebid\dashboards\ebid_bi4_patch41_dashboards_install.ini


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Install BusinessObjects BI 4 Dashboards Service Packs and Patches

6 Press Enter. BI Dashboards 4 SP4 Patch1client software will be installed -no interaction between the userand BI will occur until installationis complete. Installation will takea minimum of 15 minutes tocomplete.


If installation fails,uninstall the softwareSAP BusinessObjectsDashboards 4.1 Patch 1update Control Panel andrepeat steps 3-5.Refer to thesection on To uninstall updateson Windows in Reference [24]for details.

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Migration to BusinessObjects BI Platform 4

14 Migration to BusinessObjects BI Platform 4

This chapter describes the procedure to migrate from BusinessObjectsEnterprise XI 3 to BusinessObjects BI Platform 4 on the BIS.Note: BusinessObjects Enterprise XI 3 is hereafter referred to as the

source. BusinessObjects BI Platform 4 is hereafter referred to as thedestination. This strictly applies to the current section only.

The upgrade process involves stop, start and restart of services on the BIS.Hence, the BIS should be considered to be out of service for the entireduration of the upgrade. It is mandatory to stop general usage of the BIS/WASuntil upgrade is complete.

Report schedules must be stopped in the source environment prior tobeginning the upgrade. These can be resumed once upgrade is complete.

All repository content will be migrated from the source to the destinationrepository with the exception of Crystal reports.

Note: Any reports or universes saved locally on the BIS/WAS are not inscope. It is the responsibility of individual user to backup such content.

14.1 Prerequisites

14.1.1 Availability of temporary space

The BIS should contain sufficient temporary disk space for migration of BIcontent from the source to the destination repository. Following stepsshould be executed on the BIS to verify this:

1. Launch Windows Explorer and navigate to C:\ProgramFiles\Business Objects\BusinessObjects Enterprise 12.0.Replace C: with the drive letter of the hard drive that BO Enterprise XI 3software was installed on.

2. Right click on FileStore folder and select Properties. Note the foldersize.

3. Verify that free space on the hard drive containing the temporary directoryis equal to or greater than twice the size of Filestore folder from theprevious step. Temporary directory on Windows is set by the TEMPenvironment variable.

14.1.2 Availability of appropriate license keys

For all users and associated objects to be migrated from the source to thedestination deployment, it is essential that the required license keys are

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installed in the destination deployment. Installed license keys, as describedon Page 83, should be of the required type, named user or concurrent user,and size to allow migration of all users from the source repository.

14.1.3 Availability of required ports

Ports 6408, 6409, 2639 and 3690 are used on the BIS by thedestination deployment. It should be ensured before migration that theseports are not in use. Execute the command given below from WindowsCommand Prompt to check if a port is in use:

netstat -ano | findstr "0.0:"Replace with the port number to be verified. No output for the abovecommand for a particular port number indicates that the respective port is not inuse on the machine.

14.1.4 Availability of BO XI 3 services and servers

Ensure that the following BO XI 3 services are displayed in the output of netstart command on the BIS:

Apache Tomcat 5.5.20

BOE120SQLAW

Server Intelligence Agent (BIS name)All BO XI 3 servers should be in Running and Enabled state before proceedingwith migration. This can be verified by logging into BusinessObjectsEnterprise Central Management Console via Start > Programs >BusinessObjects XI 3.1 > BusinessObjects Enterprise and navigating toOrganize > Servers > Servers List.

14.1.5 Removal of Crystal reports related content

There are a number of sample Crystal reports installed during BO XI 3installation on the BIS. These reports should be deleted prior to migration ofthe source repository to avoid presence of errors related to failed migration ofCrystal reports related content in the upgrade logs. Follow the procedure givenbelow to delete sample Crystal reports and related content from the repository:

1. Launch BusinessObjects Enterprise Central Management Consolevia Start > Programs > BusinessObjects XI 3.1 > BusinessObjectsEnterprise. Log in as CMS Administrator.

2. Navigate to Organize > Folders > All Folders > Auditor > en. Clickon Type column in the right pane, tick the check box against Object

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Package and click OK. 31 object packages are only created by defaultduring BO XI 3 installation.

Note: The count of object packages mentioned above excludes anycustom content added later.

3. Select all object packages visible in the right pane using Shift key, right clickon selection and click Delete. Click OK when prompted for confirmation.Repeat the step until all 31 object packages have been deleted.Note: Exercise caution while deleting content and ensure that no custom

objects are deleted.4. Navigate to Folders > All Folders > Report Samples > Demonstration

folder. 3 Crystal reports are only installed in this folder by default duringBO XI 3 installation. Right click on Demonstration folder in the left pane,select Delete and click OK when prompted for confirmation. Alternatively,if custom objects have been added to the Demonstration folder, apply afilter on Type column for Crystal Report in the right pane and deleteCrystal reports only.

5. Navigate to Folders > All Folders > Report Samples > Feature Samplesfolder. 11 Crystal reports are only installed in this folder by default duringBO XI 3 installation. Right click on Feature Samples folder in the left pane,select Delete and click OK when prompted for confirmation. Alternatively, ifcustom objects have been added to the Feature Samples folder, apply afilter on Type column for Crystal Report in the right pane and deleteCrystal reports only.

6. Navigate to Folders > All Folders > Report Samples > Financial folder.8 Crystal reports are only installed in this folder by default during BO XI 3installation. Right click on Financial folder in the left pane, select Deleteand click OK when prompted for confirmation. Alternatively, if customobjects have been added to the Financial folder, apply a filter on Typecolumn for Crystal Report in the right pane and delete Crystal reportsonly.

7. Log off from BusinessObjects Enterprise Central Management Console.8. Launch Business View Manager via Start > Programs >

BusinessObjects XI 3.1 > BusinessObjects Enterprise. Enter detailsin the Log On to BusinessObjects Enterprise window as follows -:6400 as System, Administrator as User Name,CMS Administrator password as Password and Enterprise asAuthentication.

9. Click Cancel on the welcome window. Click on View in the menu bar ofthe main window and select Repository Explorer. A new pane titledRepository Explorer opens on the right side of the main window.

10. Expand Dynamic Cascading Prompts folder under the root folder inRepository Explorer pane. Delete all objects under Dynamic CascadingPrompts folder. To delete an object, right click on the object and select

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Delete. Click Yes when asked to confirm deletion of the object beingdeleted or its dependent objects.

14.1.6 Backup customized BI content

It is recommended to backup custom reports, universes, security configurationand any other customized content from the source deployment to allow themto be restored in the destination deployment after upgrade, if required, incase of any issues with the migrated content.

Note: It is strongly recommended to export custom reports and universesonly saved locally on the BIS/WAS to the source repository prior tomigration. However, it should be noted that increase in repository sizewill result in

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