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EBSCO Information Services

Library of Virginia

Request for ProposalLibrary Serials/Subscriptions

May 31, 2016

[Lib ra ryofVirg inia ]REQUEST FOR PROPOSAL#11-71500-01LIBRARY SERIALS/SUBSCRIPTIONS

M ay 18 ,2016

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Ad d e nd um B:Sa m pling ofRe ports Pa g e 33-36

Ad d e nd um D:Usa g e Loa d ing Se rvice Inform a tion Pa g e 37-38

Ad d e nd um C:Flipste rInform a tion Pa g e 39-45

Ta b le ofConte nts

www.ebsco.com

PO Box 2543 | Birmingham, AL 35202-2543 | tel: 800.633.4604 | fax: 205.995.1613

May 18, 2016

Library of Virginia, on behalf ofMid-Atlantic Library Alliance, Inc. (MALiA)Carolea Newsome, Contract AdministratorJohn Cook Wyllie LibraryUniversity of Virginia’s College at WiseOne College AvenueWise, VA 24293

Dear Ms. Newsome:

Thank you for the opportunity to present you with this subscription proposal.EBSCO has been serving the Library of Virginia for more than ten years and we hopeto continue providing your subscriptions.

Enclosed is our response to your Request for Proposal. Our financial offer isincluded as Attachment C: Pricing for Offer Consideration.

As an EBSCO customer, you will also receive benefits such as training, a dedicatedCustomer Service Representative, an Account Services Manager, financial andcollection development reports, EBSCONET Subscription Management and more, allat no charge. We hope that you will recognize the unique value that EBSCO isoffering your Library including:

Our vision. EBSCO is very proud of its tradition of superior service for printpublications. We have the resources necessary to keep pace with thechanging demands of the subscription services industry and the technologyand vision to deliver the best products and services. As our customer basehas transitioned to electronic access of information, EBSCO has developedcutting-edge tools to handle electronic journals and packages, and eachmember of your EBSCO team is knowledgeable about all aspects of electronicresources, including licensing questions and access issues.

Our stability and financial strength. EBSCO is a financially strong andviable company. Privately owned and operated, EBSCO holds a Dun &Bradstreet rating of 5A1, the highest given in the industry. Our financialstability undergirds a commitment to excellence and has allowed us to investin many unique tools and services that benefit the libraries we serve.

Our commitment to service. Your Library will benefit from a team ofexperienced and knowledgeable staff including your Customer ServiceRepresentative, Tamesha Jones; Account Services Manager, Jamie Gieseck-

_________________________________Zip _________

Title___________________________________

FEI/FIN No.___________________________________

Phone:_________________________________

E-mail:_______________________________________

FAX:__________________________________

Note: This public body does not discriminate against faith-based organizations in accordance

with the Code of Virginia, § 2.2-4343.1 or against an offeror because of race, religion, color,

sex, national origin, age, disability, or any other basis prohibited by state law relating to

discrimination in employment.

63-6014186

[email protected]

800-633-4604

2

[Library of Virginia]REQUEST FOR PROPOSAL #11-71500-01LIBRARY SERIALS/SUBSCRIPTIONS

May 18, 2016

The contractor must be able to provide services necessary to fill orders for libraryserials/subscriptions placed by any MALiA member library on a consistent basis during the term ofthe contract.

EBSCO is the leading service provider for e-journal, e-package and print subscriptions. We alsooffer a suite of e-resource management tools, full-text and secondary databases, and theworld’s leading discovery service—offerings that are in use at libraries and researchinstitutions around the globe.

As a subscription agent, EBSCO places orders and makes payments to publishers on your behalfin advance of invoicing you. We provide invoices for all subscriptions ordered; invoices areavailable in multiple formats in order to meet the needs of your institution. There are morethan 250 special reports available at no cost to EBSCO customers. EBSCO supports a variety ofclaiming methods for lost, damaged or missing issues and will handle replacement requestsaccordingly. We supply credits and refunds as allowed by the publisher. We are also able toaccommodate special invoicing requirements and will prorate the subscription terms to reacha common expiration date when allowed by the publishers.

EBSCO also works with all major publishers to streamline the process of acquiring andrenewing e-journal packages. We will contact the publisher on your behalf to obtain therenewal, as necessary, and work to ensure that each quote or invoice is correct prior toproducing your final invoice.

Library serials/subscriptions are defined for the purpose of this RFP as:

Serials are defined the purpose of this RFP as stated in the 1983 edition of the Glossary of Library andInformation Science edited by Heartsil Young:

"A publication in any medium issued in successive parts bearing numerical or chronologicaldesignations and intended to be continued indefinitely. Serials include periodicals; newspapers;annuals (reports, yearbooks, etc.); the journals, proceedings, transactions etc. of societies; andnumbered monographic series. (AACR2)."

EBSCO acknowledges.

III. Statement of Need

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May 18, 2016

A number of MALiA member libraries have varying subscription dates. Consideration must be given topick up subscriptions at varied times during the contract. Consideration must also be given to providecommon expiration dates when requested.

EBSCO agrees to accommodate varying subscription dates for MALiA members and willestablish common expiration dates, when possible.

Participating MALiA member libraries that become dissatisfied with the service received during thecourse of this contract may withdraw at any time with no penalty.

The Library can cancel with thirty (30) days prior written notice; however, because EBSCOprepays publishers the Library is responsible for any subscriptions where we have alreadypaid the publishers.

The vendor must be capable of supplying serials subscriptions from various types of publishers andmust be able to provide geographical coverage for serials published worldwide.

EBSCO provides subscriptions from more than 95,000 publishers across most countries andlanguages. EBSCO offers the entire subscription catalog from most every publisher with whomwe work, covering all available formats, with few if any exceptions. Because EBSCO works witha vast number of diverse publishers, subscriptions offered cover most any subject for which apublished work is available. If an institution wishes to subscribe to a title that is not currentlyincluded in our title database, staff in our title information group will research and add thattitle to the database so that it is available for purchase.

For coverage of titles published outside of North America, EBSCO leverages experts in our23 international offices who can contact local publishers, communicate with them in their locallanguage, and obtain the necessary ordering information for nearly any publication.

The vendor must provide continuous, uninterrupted service of serials subscriptions currently beingreceived by MALiA member libraries.

EBSCO agrees to provide continuous, uninterrupted service of serials subscriptions currentlybeing received by MALiA member libraries.

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RFP

REQUEST FOR PROPOSAL

Title: Subscription Services for Serials

Mid-Atlantic Library Alliance, Inc. (MALiA)

ATTACHMENT A

Offeror Data Sheet

QUALIFICATIONS OF THE OFFEROR: Offerors shall return a completed copy of thisattachment with their proposals. Offerors shall exhibit sound business environment withexperience in providing subscription services for serials, capability and capacity in all respects tofully satisfy the contractual requirements, including the number of years the offeror has beenactively engaged in the business and favorable references from current accounts. To adequatelyevaluate proposals, MALiA requires the following information of all offerors.

1. YEARS IN BUSINESS: Indicate the length of time the contractor has been in business

providing these types of goods and services. Years _______________ Months ____________

2. REFERENCES: Offerors shall provide a list of 3 references where similar goods and/or

services have been provided. Each reference shall include the name of the organization, the

complete mailing address, the name of the contact person and telephone number.

ORGANIZATION ADDRESS CONTACT TELEPHONE

2.1.___________________________________________________________________________

2.2.___________________________________________________________________________

2.3.___________________________________________________________________________

7 2 0

Loudoun C oun ty Public Schools/2100 E ducation C T,Suite 313 A shburn ,VA 2014 8Sap n a Ven katachalam /5 4 0-338 -6 7 13

C hesterfield C oun ty Public Library /PO B ox 297 C hesterfield,VAPatricia D oy le/8 04 -7 4 8 -198 2

Lord Fairfax C om m un ity C ollege/17 3 Skirm isherLn .M iddletow n ,VA 226 4 5Sarah M urphy /5 4 0-8 6 8 -7 15 5

5

3. CONTRACT ADMINISTRATION: List full names and addresses of the contractor and any

branch offices that may be responsible for administering the contract.

3.1. Contractor:

Name:__________________________________________________________________

Address:________________________________________________________________

Address:_________________________ City:___________ State:____Zip:_________

3.2. Person to contact re proposal:

Name:__________________________________________________________________

Telephone:_________________ Fax:_________________ E-Mail:_________________

3.3. Person to contact re changes during the life of the contract:

Name:__________________________________________________________________

Address:_________________________ City:_____________ State:____Zip:_________


E B SC O In form ation Serv ices

110 O lm stead St.,Suite 110 B irm in gham ,A L 35 24 2

PO B ox 25 4 3 B irm in gham A L 35 210-25 4 3

Kay la Stin n ett

205 -98 1-4 6 8 4 205 -995 -16 13 kstin n ett@ ebsco.com

A m berN iv en s


205 -4 08 -37 04 205 -995 -16 13 an iv en s@ ebsco.com

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4. Customer Service:

4.1. Contractor must have a sales representative for Virginia.

Name:__________________________________________________________________

Address:_________________________ City:_____________ State:____Zip:_________


4.2. Contractor must provide toll-free customer service telephone number and/or E-Mail,

and an account representative must be assigned to the library to respond to problems

(e.g., with orders, claims, renewals, invoices, credits) and provide management reports

and data.

Account Representative:____________________________________________________


Web address:_____________________________________________________________

B arbara D on lon


8 00-6 5 3-27 26 x 27 92 205 -995 -16 13 bdon lon @ ebsco.com

Tam esha Jon es

8 7 7 -5 4 9-6 8 11 205 -995 -16 13 tjon es1@ ebsco.com

w w w .ebsco.com

7

RFP




ATTACHMENT B

Service Requirements Deemed Important

in Consideration of Contractor Selection

Offerors shall return a completed copy of this attachment with their proposals, indicating howthey will meet each requirement in regard to the scope and suitability of the work to beperformed, capability and capacity to fully satisfy contract requirements, the manner in whichthese services are to be provided, approach to providing the service, and ability to meetschedules. The following section is an itemized checklist of the service requirements to beconsidered. In the space provided, describe the services that will be performed by thecontractor. Additional documents may be attached only if necessary.

I. BUSINESS ENVIRONMENT

1. In the space provided, give a description of the offeror's related workexperiences that would demonstrate the offeror's ability to fulfill the contract.Include the extent to which your company is actively engaged in providinglibrary serials/subscriptions services.

As a subscription agent, EBSCO places orders and makes payments topublishers on your behalf in advance of invoicing you. EBSCO now serves morethan 40,500 libraries worldwide, with more than 12,000 of those being publicand academic libraries. We provide invoices for all subscriptions ordered;invoices are available in multiple formats in order to meet the needs of yourinstitution. There are more than 250 special reports available at no cost toEBSCO customers. EBSCO supports a variety of claiming methods for lost,damaged or missing issues and will handle replacement requests accordingly.We supply credits and refunds as allowed by the publisher. We are also able toaccommodate special invoicing requirements and will prorate the subscriptionterms to reach a common expiration date when allowed by the publishers.

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2. Describe your company's financial stability with regard to your ability to providerequired services to MALiA members.

EBSCO is a financially sound company; our 5A1 financial strength rating fromDun & Bradstreet, the highest awarded, demonstrates our financial strength andstability. We are number 180 on the Forbes list of largest privately ownedcompanies — we have appeared on this list for more than 15 years, consistentlyranking in the top 200.

A financial stability package has been included as Addendum A. This packageincludes letters from independent auditors for the previous two years. If yourequire additional financial information, we are happy to provide it inconjunction with the execution of a non-disclosure or similar agreement toensure our financial information remains confidential.

3. Describe the available equipment, and other resources you have available that willensure the delivery of acceptable services to MALiA.

EBSCO's Service Center in Birmingham, Alabama, houses our CustomerService, Order Processing and Accounts Receivable teams. These teams provideservice for subscription customers in the US and Canada, and specific teammembers will be assigned to handle each MALiA account. EBSCO'sheadquarters, also located in Birmingham, is home to corporate operationalteams who liaise with publishers as well as to technical teams who oversee andcontribute to the development of our online systems and services. Our ServiceCenter teams and operational teams work closely together to ensure superiorservice for EBSCO customers.

4. Explain how your company is a prime serials vendor dealing directly with serialpublishers.

EBSCO works closely with publishers and third-party vendors to maintainrelationships that are beneficial for both EBSCO and the publisher or thirdparty, as well as for our mutual customers. Because of this, EBSCO has a directworking relationship with over 95,000 publishers worldwide. EBSCO’sPublisher Operation’s Department serves as a central point of contact for thesepublishers. The Publisher Operations Department is responsible for processingpayments for invoices for all types of publications and electronic packages,expediting new online orders, securing registration numbers from publishersand much more.

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5. The contractor must handle all communication and correspondence with publishers inregard to orders, duplications, cancellations, claims, address changes, adjustments,and other service communications.

EBSCO agrees to handle all communication and correspondence with publishersin regard to orders, duplications, cancellations, claims, address changes,adjustments and other service communications.

II. SCOPE & SUITABILITY

1. Approximate number of serial publishers you can supply:

EBSCO currently works with over 95,000 publishers worldwide.

2. Approximate number of serial titles you currently supply:

EBSCO’s title database currently contains more than 360,000 titles; of thosemore than 68,000 are online.

3. The contractor must place all orders directly with publishers and not through othervendors, jobbers, or fulfillment houses.

EBSCO clears orders directly with publishers or their authorized fulfillments toensure timely order processing and delivery.

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4. The contractor must enter orders and make payments, as instructed with publishersthroughout the world for serial literature available through agencies on subscriptionterms and standing order arrangements, except as modified by publisher policies,non-availability, or other uncontrollable restrictions, and to report on suchmodifications.

EBSCO agrees to enter orders and make payments according to publishers’terms, except as modified by publisher policies, non-availability or otheruncontrollable restrictions and to report such modifications to the Library.

5. The contractor must accept additional orders throughout the year and automaticallymerge those titles alphabetically into the following annual renewal invoice so that alltitles being handled by the contractor will be listed on a single, updated invoice..

EBSCO accepts and places new orders at any time. New orders are mergedautomatically into the next year’s main invoice so that all titles will be listed in asingle updated renewal list. We will also back-date starts during the year to thefirst issue/volume of the year, subject to publisher acceptance or order partialyear subscriptions, as allowed by publishers, in order to accommodate acommon expiration date.

6. The contractor must notify member libraries within thirty (30) days if unable tosupply a title and must state the reason for non-fulfillment. Member libraries reservethe right to obtain these and any other subscriptions that cannot be provided in atimely manner by the contractor from any other source.

If the Library places a mid-year order for a title EBSCO is unable to supply, thecustomer will be notified by the Customer Service Representative within 48hours. If a title’s status changes during the term of the subscription so that it canno longer be ordered by EBSCO, the Library may be notified in multiple ways;in every case the notice should happen within thirty (30) days of EBSCOlearning of the status change. The renewal list will indicate titles that are nolonger orderable via EBSCO and state the reason; the invoice will also indicatetitles no longer orderable. The Customized Bulletin of Serials Changes providesa monthly report of title changes, including titles that are discontinued, delayedor non-orderable. Libraries can order titles from any source at any time.

If EBSCO has already placed an order for a title at the Library’s request,Libraries will be responsible for payment of the invoice.

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7. The contractor must accept orders for and supply back issues of serials publishedduring past year.

For online subscriptions, many publishers include some backfile with currentorders. Details on available backfile for online titles, including archive contentavailable for purchase separately, are provided on EBSCONET. For printsubscriptions, EBSCO is able to handle back issue orders. To locate the backissues you request, we first go to the publisher to see if the back issues areavailable. If not, we then try to obtain the back issues through a third-partysource. We will advise you of any costs before ordering on your behalf.

8. The contractor must process and confirm new orders within ten (10) working daysafter receipt of orders from member libraries.

When EBSCO receives your order, order instructions and payments are sent tothe publisher within five (5) to seven (7) business days. Orders are sentaccording to proprietary arrangements with each publisher, which optimizestheir ability to fulfill orders quickly. Order fulfillment frequency varies bypublisher and the time of year, but orders for online content are sent topublishers daily when possible. Your Customer Service Representative willmake every effort to expedite a subscription order when notified that immediateaccess is required.

We send you an invoice as soon as your order is placed. This invoice confirmsyour order is being sent to the publisher and that we have met all the publisher'spayment criteria.

9. The contractor must respond to inquiries from member libraries within three (3)working hours.

In most cases the Library’s Customer Service Representative will respond toinquiries within one (1) business day.

10. The contractor must provide at no charge to member libraries priority handling anddelivery of “rush orders” within fifteen (15) days.

EBSCO will place and pay for rush orders, upon request, within two hours ofreceipt. We respect that some orders must be handled this way and do notcharge an extra fee. In order to expedite the process, when rush orders aremade, payment is made by credit card.

Rush orders can be made at any time during the year or at year-end toaccommodate the library in dealing with your year-end monies and can provideinvoicing to your specifications.

EBSCO will request priority delivery of rush orders but cannot guarantee theirtimely arrival.

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11. The contractor must accept library supplied identification numbers (such as OCLCnumbers) or other data and request that publishers include such numbers or data aspart of the address label for each subscription.

EBSCO stores library-supplied identification numbers including ILS, FundCode and other data. We can request that publishers include certain data on theaddress labels but we cannot guarantee it.

12. The contractor must assure continued receipt and renewal of subscriptions.

Subscriptions are renewed on a timely basis to ensure that the Library’selectronic content access and print delivery do not lapse. However, if the Libraryis missing an issue or a publication is damaged beyond use a claim can besubmitted via the “My Claims” section of EBSCONET or your Customer ServiceRepresentative.

13. The contractor must establish a common expiration date for all subscriptions asinstructed. When this is not possible due to publisher restrictions, an advancedexpiration will be established to prevent expiration before next annual renewal.

EBSCO agrees to establish a common expiration for all subscriptions, wheneverpossible. When this is not possible, EBSCO agrees to establish an advancedexpiration to prevent expiration before the next annual renewal.

14. The contractor must offer selective options of one-, two-, three-year ordering plans.Also, offer three-year plans permitting one-third of all titles with discounted and non-discounted rates to be renewed each year.

EBSCO will offer selective options for one, two and three year ordering planswhen permitted by publishers. EBSCO can also provide three-year orderingplans with one-third of titles where publishers accept longer terms (discountedor non-discounted) to be entered each year.

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15. The contractor must accept subscription orders on the following basis: (1) “tillforbid”; (2) multiple year plans; and (3) renewal authorization required.

Yes_ X __ No____

16. The contractor must release orders and payments to publishers at least forty-five (45)days before the order standing date for new subscriptions or before the expiration dateof renewal subscriptions.

Upon timely receipt of renewals or of new orders from the Libraries, EBSCOwill submit orders and payments to publishers at least 45 days prior tosubscription start or expire.

17. The contractor must not make any substitutions or additions of titles without theadvance written approval of member libraries on a title-by-title, library-by-librarybasis.

EBSCO agrees to make no substitutions or additions of titles without theadvance written approval of member libraries on a title-by-title, library-by-library basis.

18. The contractor shall describe the types and formats of reports that can be generated,schedule for supplying routine reports, list any costs, and include sample copies.

Twenty-six management reports are available at no charge via EBSCONET. Ofthose 16 are online and generate in real-time; the remaining 10 are on arequest/retrieve, 24-hour turnaround basis (generate overnight). You cancustomize online reports to include specific data elements and export them easilyin Excel, HTML, comma-delimited, tab-delimited and XML formats. Additionalreports are available upon request through your Customer ServiceRepresentative. Simply let her know what data you are interested in and she willrequest a special report to accommodate your needs.

A sampling of reports has been included as Addendum B.

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19. The contractor must maintain full and complete records of all financial transactionsprocessed and, upon request, supply records to the member library.

EBSCO maintains financial records for five years and upon request will supplythese records to the Library.

20. The contractor must submit an annual report of total usage in US dollars of thisagreement to the MALiA Contracts Administrator. This report must be submitted atend of each fiscal year without further request from Contracts Administrator.

EBSCO agrees to submit an annual report of total usage in US dollars of thisagreement to the MALiA Contracts Administrator. EBSCO will submit thisreport at the end of each fiscal year without further request from the ContractsAdministrator.

III. Performance/ Discount

1. The contractor must provide member libraries, at no charge, a copy(s) of the currenttitle listing that shows titles available, prices, volume numbering, frequency, andother pertinent information.

EBSCONET lists all titles ordered for the current calendar year as well as for theprevious four years; order details provide the price paid as well as anyadjustments; frequency, quality, invoice number, ILS and fund code are readilyavailable. The Summary of Publications Report also provides a record of currentsubscriptions.

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2. The contractor must use the list of titles from the member libraries that appear at theend of this RFP in the Appendix B, “MALiA Serials Lists for PerformanceCapability” to indicate the number of titles that can be supplied from those submitted,the percentage fill rate, the total cost before discount, the total cost after discount, andthe % of discount or service charge (discount to be indicated by – and service chargeto be indicated by +).

Academic Public School Special

# of titles listed

# of titles that can be supplied

% fill rate

Total cost before discount

Total cost after discount

% discount (-) OR Service Charge (+)

3. The contractor must provide an itemized invoice, billing each title at the currentpublished price in effect at the time of the invoice processing.

EBSCO agrees to provide an itemized invoice and to bill each title at the currentpublished price in effect for the start date of the order. Invoices are available inboth print and online format; PDF or Excel formats of current and priorinvoices are instantly available via EBSCONET.

502 350

430 274

86% 78%

$139,766.84 $16, 736.23

Discount 0% $139,766.84S/C +6% $148,152.85

-8% $15,397.33+2% $17,070.95

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4. The contractor must accept credit card payment (American Express, VISA,MasterCard) without imposing an extra charge.

Profit margins for subscription agents are very thin; to ensure the best pricingfor each institution, we cannot accept credit card payment at the same terms asACH or check. Therefore payment via a purchasing card or credit card mayaffect your service charge or discount.

EBSCO prefers payment by ACH or check.

5. The contractor must prepay all publishers with each order, except for bill-later,continuation or bill-as-published titles.

EBSCO pays publishers at the time orders are processed.

6. The contractor must deliver invoices to the address as supplied by member libraries.

EBSCO agrees to deliver invoices to the address as supplied by memberlibraries.

7. The contractor must automatically order an invoice for any unscheduled, additional,or supplemental volumes that are a numbered part of the current year subscription.

EBSCO agrees to automatically order and invoice for any unscheduled,additional or supplemental volumes that are a numbered part of the currentyear subscription.

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8. The contractor must process interim orders upon receipt and send interim invoices forall such orders.

EBSCO agrees to process interim orders upon receipt and send interim invoicesfor all such orders.

9. The contractor must provide claim service for missing issues free of charge or securean extension of the subscription. Claims may be submitted by mail, telephone, fax, orelectronically.

As a part of EBSCO's subscription services, claiming is handled on behalf of thelibrary; if missing issues cannot be replaced, EBSCO will request an extensionor a refund. Claims can be submitted via mail, phone, fax, email to yourCusotmer Service Representative or online via EBSCONET.

10. The contractor must handle all claims with the publisher for materials providedthrough the contractor. A monthly summary of claims and their status must beprovided to member libraries. On claims for missing issues, the vendor must securereplacement copies free of charge. Securing an extension of the subscription will beaccepted only if a replacement copy cannot be secured or at the request of a memberlibrary.

The standard EBSCO Monthly Claim Checker or the EBSCONET Claim Checkercan be used to check the status of all claims.

The Monthly Claim Checker lists each title with the claim date as well as anyreplies from publishers. This report provides a monthly review of active claims,and prompts when follow-up claims are due. The Library can review, evaluate,and indicate how EBSCO should proceed with each claim. The Monthly ClaimChecker can be reviewed and downloaded in PDF through EBSCONET orprovided by email.

With the EBSCONET Claim Checker, claims can be reviewed and workedentirely online. This online tool lists each title with the claim date and any repliesfrom publishers. Claim follow-up is expedited because claims can be adjusted atany time during the month and follow-up claims can be created as needed. Theinteractive version updates information continuously, not just monthly, toprovide the most current status of each claim.

The "My Claims" section of EBSCONET provides information on claims placedwithin the past two years. Claim history is available at the individual order levelwith EBSCONET order history for the past four years plus the current year, anda Claims Processed Report is available to download on demand. This report is asummary of claims made during a selected time span. It clearly indicates alltypes of claims EBSCO makes on behalf of the Library, including claims formissing issues and loss of online access. The total number of claims and titles arereflected as well as the publishers' replies. This report is viewable online and alsoexportable.

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Continuation of Response paragraph III, question 10

EBSCO will work to secure replacements free of charge from publishers. Shouldthe publisher refuse to supply a replacement free of charge or extend a credit,the replacement cost to you will be whatever the publisher charges us. If you aremissing an issue of a publication or a publication is damaged beyond use, youcan take advantage of the EBSCO Missing Copy Bank, a free service for EBSCOcustomers. The Missing Copy Bank is a one-year back file of 48,000 issues fromapproximately 2,000 serials titles, with more than 150,000 issues distributed tocustomers annually. You can search for needed issues via EBSCONET and orderthem online or call your Customer Service Representative to order missingissues by phone.

11. The contractor must supply all bibliographic and financial information needed toplace a claim for missing issues through the vendor or directly with the publisher.

Bibliographic information required for claiming is available in EBSCONET.Proof of payment is available from your Customer Service Representative ifneeded.

12. The contractor must provide preprinted claim forms and/or electronic claims for usein claiming missing issues.

EBSCO does not provide standard claim forms. Claims can be made online viaEBSCONET or via email, fax or phone to your Customer ServiceRepresentative.

13. The contractor must submit claims to the publisher within five (5) working days ofreceipt from member libraries.

EBSCO send claims to publishers daily. Urgent claims will be placed withpublishers by telephone, e-mail or fax, as allowed.

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14. The contractor must attempt to obtain refunds or substitute material from publishersfor any non-expired portions of orders for discontinued publications.

If a title is ceased mid-term, EBSCO will, whenever possible, try to obtain a fullor partial refund. This refund could take the form of a pro rata refund for theissues not received, receipt of another title in its place, etc.

15. The contractor must request publishers to send replacement copies for serials found tobe defective, mutilated, damaged, or lost in shipment, provided the loss is reportedwithin the publishers’ announced time frame.

EBSCO will work to secure replacements, free of charge, from publishers forissues found to be defective, mutilated, damaged or lost. If a publisher refuses tosupply a replacement free of charge or a credit, then the cost to the Library willbe whatever the publisher charges EBSCO to obtain the replacement issue. Ifyou are missing an issue of a publication or a publication is damaged beyonduse, you can take advantage of the EBSCO Missing Copy Bank, a free service forEBSCO customers.

16. The contractor must accept cancellations, as instructed during the term of an order(within publisher policies); process written cancellation notices to publishers withacknowledgement of action taken by you; request a refund for all timely cancellations ofany un-expired portions of orders and process refunds or credits for the full amountsrefunded by the publishers; automatically delete cancelled titles from the following mainrenewal invoice list.

EBSCO can accept cancellations at any time during the subscriptions, exceptwhere prevented by publisher policy. If an order is canceled, we will credit youraccount an amount equal to what we are refunded by the publisher, less aprocessing fee of fifteen dollars (USD $15.00) per title. This processing fee onlyapplies if you elect to cancel the title before the term ends, not if the publisherceases publication of a title or if you choose to cancel at the time of renewal.

In some cases, publishers will offer credits or other provisions in place of arefund. It is typical for publishers to not offer refunds on subscription termswith less than six months remaining.

Cancellations will be processed and acknowledged within two (2) business days.The Library will be notified promptly if cancellation is restricted by publisherpolicy.

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16. The contractor must supply, if requested, sample issues, at no charge to requestingmember libraries.

EBSCO will provide sample copies at no cost, as allowed by publishers. If thepublisher charges a fee for a sample copy, we will inform you of the cost andobtain your approval prior to purchasing the sample copy.

17. The contractor must clearly define any service charge as a total dollar amount at theend of each invoice and provide a detailed explanation of how the service charge iscalculated.

Service charges can be listed on the item level or at the end of each invoice,whichever best suites the Library’s needs.

18. The contractor must not charge member libraries any delivery charges.

EBSCO agrees.

19. The contractor must assign a separate account number for each “ship to” address.

EBSCO agrees.

20. The contractor shall specify other services provided:

Usage Consolidation, EBSCOhost Research Databases, EBSCO DiscoveryService, Full Text Finder and more.

For more information on EBSCO’s products and services, please visitwww.ebsco.com.

21. The contractor shall specify any service requirements not met if not covered under thesections above and briefly list any specifications in this document that our companywill be unable to meet and how you propose to meet service needs in an alternativefashion, give the alternative.

21




ATTACHMENT C

PRICING FOR OFFER CONSIDERATION

Discounts and Service Charges

Offerors shall return a completed copy of this attachment with their proposals. Specify

pricing by type of library (academic, public, school, or special.)

MALiA desires an attractive, predictable pricing structure and, at the same time, a high

level of service. Accordingly, MALiA seeks to select one or more primary contractors as

well as one or more secondary contractors.

The offeror agrees to provide serial subscriptions in compliance with the specifications and

the terms and conditions of the Request for Proposals at the discount quoted below:

I. 1. ________________________________ Discount from Publisher’s List Price

The offeror may quote discount rates by type of library if these vary:

________________________________ Discount for Academic Libraries

Retail - 6.0% Service Charge

22

________________________________ Discount for Public Libraries

________________________________ Discount for School Libraries

________________________________ Discount for Special Libraries

The discount percentage quoted must be off the current price list furnished by publishers and/or

as determined from standard sources.

The written statement of the offeror’s proposed discount structure must be firm for the entire

period of the contract.

2.0% Discount - 6.0% Service Charge

2.0% - 16.0%

8.0% Discount - 2.0% Service Charge

Incentives Usage ConsolidationShould EBSCO be chosen as the Library's subscription agent, we would like to offer a 20% discount off ofthe current retail price of Usage Consolidation for the life of the contract plus the current platform fee atthe time for five platforms of the Library's choice.

Plus, with EBSCO's Usage Loading Service, EBSCO's highly skilled team will load usage on your behalf. Wehave included some general information about EBSCO's Usage Loading Service as Addendum C.

Flipster Digital EditionsContinuing its tradition of working with libraries to help patrons quickly and conveniently find thecontent they want, EBSCO offers Flipster, a new way for library patrons to access digital editions of popular magazines, courtesy of their library. Patrons can easily check out and download titles and accessthem anytime, anywhere on the most popular tablet and mobile devices.

We have provided a sample list of titles available via Flipster and some general information has been included as Addendum D. For more information visit: www.://flipster.ebsco.com.

We will offer a 50% discount on Flipster, provided the Library purchase subscriptions and key databasesthrough EBSCO.

23




ATTACHMENT E

Small Business Subcontracting Plan

Definitions

Small Business: "Small business” means a business that has been certified in accordance with

Regulations governing Certification by the Virginia Department of Small Business and Supplier

Diversity (DSBSD). Certification requirements can be found at www.sbsd.virginia.gov.

Women-Owned Business: "Women-owned business” means a business that has been certified in

accordance with Regulations governing Certification by the Virginia Department of Small

Business and Supplier Diversity (DSBSD). Certification requirements can be found at

www.sbsd.virginia.gov.

Minority-Owned Business: "Minority-owned business” means a business that has been certified

in accordance with Regulations governing Certification by the Virginia Department of Small

Business and Supplier Diversity (DSBSD). Certification requirements can be found at

www.sbsd.virginia.gov.

Small Business: "Small business (including micro)” means a business which holds a certification

as such by the Virginia Department of Small Business and Supplier Diversity (DSBSD) on the due

date for bids. This shall also include DSBSD-certified women- and minority-owned businesses

when they also hold a DSBSD certification as a small business on the bid due date. Currently,

DSBSD offers small business certification and micro business designation to firms that qualify.

Certification applications are available through DSBSD online at www.DSBSD.virginia.gov

(Customer Service).

Bidder Name: _____________________________________________

Preparer Name:___________________________________ Date: ____________________

Instructions

A. If you are certified by the DSBSD as a micro/small business, complete only Section A of this

form. This includes DSBSD-certified women-owned and minority-owned businesses when they

have also received DSBSD small business certification.

24

B. If you are not a DSBSD-certified small business, complete Section B of this form. For the bid

to be considered and the bidder to be declared responsive, the bidder shall identify the portions of

the contract that will be subcontracted to DSBSD-certified small business for the initial contract

period in relation to the bidder’s total price for the initial contract period. in Section B.

Section A

If your firm is certified by the DSBSD provide your certification number and the date of

certification.

Certification number:____________________ Certification Date:_________________________

Not Applicable

25

B. Plans for Utilization of DSBSD-Certified Small Businesses for this Procurement

Micro/Small

Business

Name &

Address

DSBSD

Certificate #

Status if

Micro/Small

Business is

also:

Women

(W),

Minority

(M)

Contact

Person,

Telephone

& Email

Type of

Goods

and/or

Services

Planned

Involvement

During

Initial Period

of the

Contract

Planned

Contract

Dollars

During

Initial

Period of

the

Contract

($ or %)

Totals

Not Applicable

26




ATTACHMENT F

State Corporation Commission Form

Virginia State Corporation Commission (SCC) registration information. The bidder:

is a corporation or other business entity with the following SCC identification number:

____________ -OR-

is not a corporation, limited liability company, limited partnership, registered limited liability

partnership, or business trust -OR-

is an out-of-state business entity that does not regularly and continuously maintain as part of

its ordinary and customary business any employees, agents, offices, facilities, or inventories in

Virginia (not counting any employees or agents in Virginia who merely solicit orders that require

acceptance outside Virginia before they become contracts, and not counting any incidental

presence of the bidder in Virginia that is needed in order to assemble, maintain, and repair goods

in accordance with the contracts by which such goods were sold and shipped into Virginia from

bidder’s out-of-state location) -OR-

is an out-of-state business entity that is including with this bid an opinion of legal counsel

which accurately and completely discloses the undersigned bidder’s current contacts with

Virginia and describes why those contacts do not constitute the transaction of business in

Virginia within the meaning of § 13.1-757 or other similar provisions in Titles 13.1 or 50 of the

Code of Virginia.

**NOTE** >> Check the following box if you have not completed any of the foregoing options

but currently have pending before the SCC an application for authority to transact business in the

Commonwealth of Virginia and wish to be considered for a waiver to allow you to submit the

SCC identification number after the due date for bids (the Commonwealth reserves the right to

27


May 18, 2016

VI. GENERAL TERMS AND CONDITIONS

J. PAYMENT:

1. To Prime Contractor:b. Any payment terms requiring payment in less than 30 days will be regarded asrequiring payment 30 days after invoice or delivery, whichever occurs last. This shallnot affect offers of discounts for payment in less than 30 days, however.

EBSCO’s standard payment terms are net due upon receipt of invoice. A finance charge of 1percent per 30 days will be charged beginning on the 60th day for unpaid balances.

P. DEFAULT: In case of failure to deliver goods or services in accordance with the contract terms andconditions, the Commonwealth, after due oral or written notice, may procure them from other sourcesand hold the contractor responsible for any resulting additional purchase and administrative costs.This remedy shall be in addition to any other remedies which the Commonwealth may have.

Please note that EBSCO is not a representative of the publisher and does not receive, stock ormail the issues. Consequently, EBSCO cannot guarantee ultimate delivery, nor can it assume thesubscriber’s financial risk in the event of publisher failure or other non-agentresponsibilities. However, it is our job to work diligently for the subscriber to secure deliveryand replacements for missing issues.

VII. SPECIAL TERMS AND CONDITIONS

E. CANCELLATION OF CONTRACT: The purchasing agency reserves the right to cancel and terminateany resulting contract, in part or in whole, without penalty, upon 60 days written notice to thecontractor. In the event the initial contract period is for more than 12 months, the resulting contractmay be terminated by either party, without penalty, after the initial 12 months of the contract periodupon 60 days written notice to the other party. Any contract cancellation notice shall not relieve thecontractor of the obligation to deliver and/or perform on all outstanding orders issued prior to theeffective date of cancellation.

The purchaser may cancel the contract at any time; however, the purchaser will be liable forcharges for any subscriptions for which EBSCO has already paid the publisher.

Deviations

28

EB SCO Information Services

Addendum AFinancial Stability Packet

May 18, 2016

29

May 18 , 2016

To Whom It May Concern:

EBSCO Industries, Inc., founded in 19 44, is a diversified company with over 5,7 50 employees andforty businesses in the manufacturing, sales and service sectors. As a privately held business,EBSCO’s mission statement is to grow profitability over the long term while providing the bestservice possible to its customers.

EBSCO Information Services, a division of EBSCO Industries, delivers integrated information systemsand services and is the global leader providing information subscription management for print andonline journals, databases, and books to the library, government, corporate and healthcare markets.

EB SC O ’sfinancial strengthand stability isdem onstrated by itsstrong and consistentoperatingperform ance and sound balance sheet. B arfield,M urphy,Shank & Sm ith,P.C .,EB SC O ’sexternalcertified public accountants,audited the financial recordsforthe yearsending June 30,2014and 2015andrendered a “clean”unqualified opinion. O nJune 30,2015,suchaudited financial statem entsreflectedstock holdersequity inexcessof$700m illionwithm inim al long term debt.This,inconjunctionwithD un& B radstreet’sfinancial strengthrating of5A 1,the highestawarded,furthersupportsEB SC O ’sfinancialstrengthand stability. C opiesof the B arfield,M urphy,Shank & Sm ith,P.C .opinionlettersforthe fiscalyearsended June 30,2014and 2015are enclosed.

Additionally, EBSCO has financial relationships with many well capitalized banks, including, but notlimited to, Wells Fargo, Bank of America and Deutsche Bank, and upon request, we will providereferences.

I trust the above provides adequate information reference to the financial strength of EBSCO;however, should you need additional information, feel free to call me directly at (205) 408 -48 7 1.Also, you can visit our web site at www.ebscoind.com.

Very truly yours,

Jason J. EnglishVice President

30

ADDENDUM BLIST OF REPORTS

Twenty-six management reports are available at no charge via EBSCONET.Of those, 16 are

available online and generate in real-time; the remaining 10 are on a request/retrieve, 24-

hour turnaround basis (generated overnight). Also, EBSCONET’s report schedule allows

you to set up recurring requests for reports. You can customize online reports to include

specific data elements and export them easily in Excel, HTML, comma-delimited, tab-

delimited and XML formats.

There are more than 250 additional reports available upon request through your Customer

Service Representative. Simply let him or her know what data you are interested in and he

or she will request a special report to accommodate your needs. Some of the most

requested special reports are:

Customized Budget Analysis – This report projects subscription and package prices

for the upcoming subscription year based on current inflation and economic factors.

It displays the number of titles and percentage of expenditures for your domestic

and non-domestic titles, as well as the number of packages and expenditures, and

illustrates additional budget increases projected for the Library for the coming year. Collection Development Summaries – pulls statistical summary data for Library of

Congress Classification (LCC) codes, specified subject headings, or a list of titles in a

selected index or abstracting service.

The following is a summary of reports available via EBSCONET:

Summary of Publications - A complete list of all titles currently on order. Includes

ILS number, HEGIS or fund code, publisher name, publisher group and publisher

package information.

Summary of Publications by Country / Language - The Summary of Publications

report sorted by country and/or language.

Current Subscriptions - Lists all current subscriptions (i.e. titles with an expiration

date on or after the current date).

Subscriber List - Lists all subscribers for a specified account. Useful when

communicating orders and claims to your EBSCO Customer Service Representative.

Subscription Usage Details - For our Usa g e Consolid a tioncustomers, this report

shows usage of online titles and cost per use information.

33

Summary of New Titles Ordered - Used to review newly ordered titles. This report

provides an alphabetical listing of all new titles that have been ordered and not yet

renewed (i.e. titles ordered for the first time) along with corresponding reference

information for each.

E-Journal Access & Registration - Lists electronic titles ordered through EBSCO with

publishers' access policies, as well as account and title information. Includes

licensing information, as well as registration details that can help you provide end-

user access to the content you have purchased.

Claims Processed - This report provides a summary of each claim made during the

specified time period (default is the past month).

Titles with Claiming Restrictions - Lists currently ordered titles with corresponding

publisher claiming restrictions.

Online Availability - This report lists titles on order for which a different format is

available: print, online combination (print+online) and online only. Estimated

pricing is included for the other available formats. Online information per title is

reflected as well.

Publisher Packages - Lists all titles included in a publisher package, and provides a

separate listing for those titles currently on order.

Historical Price Analysis - This report provides a five-year analysis on each title

currently ordered through EBSCO. It includes data for the current year plus the

previous four years and percentage-of-change comparisons.

Standing Order / Bill Later Summary - Lists standing order and bill-later titles,

allowing you to identify which orders contain titles that have not been billed (those

that are irregularly shipped).

Combination Membership - Provides a listing of combination titles (titles that are

included with another title on order with EBSCO), which includes membership titles,

subscription packages, subscription services, combined titles, titles bundled for a

special offer and any group of titles that comes with a main title.

List of Membership Titles - Lists subscribed titles that require a membership to a

society, association, or consortium to receive the publication and/or a discount. The

report lists the titles ordered (“Main Titles”) and the titles that come with the

34

ordered title and membership (“Includes Titles”). This report does not include

combination titles that are not membership titles.

Abstract and Index - Lists currently ordered journals, indicating where the titles are

indexed. Allows you to coordinate your serials holdings with indexing and

abstracting services.

Collection Assessment - Lists all ordered titles along with the associated subject

classifications, cost and other title information. Allows you to measure your

collection for acquisition evaluation or general assessment.

E-Journal Package Change - Lists changes to subscribed e-journal packages;

specifically, lists added or deleted component titles. Keep in mind that added titles

may not be specifically ordered for the account—they may have simply been

provided as a result of a change. Ordered titles, on the other hand, will have an order

number listed.

Ownership / Access - Lists currently ordered online titles and non-online

subscriptions that have an online component or version available. Enables the

evaluation and review of electronic journal collections.

Library of Congress Classification - Determine the comprehensiveness of your

collection compared to Library of Congress subject classifications. This report is a

useful guide for faculty inquiries about journals purchased to support various

disciplines/subject areas. It is also valuable if your educational institution is

undergoing evaluation for accreditation.

License Details - Lists electronic titles ordered through EBSCO, along with the

standard licensing details provided by the publisher for each title.

Subscription Data File - This report provides customers with a listing of their

current subscriptions and corresponding bibliographic and subscription

information associated with each. Includes the CONSER number, LC class, country of

origin and codes indicating where the title is indexed.

Summary of Invoices - Lists annual combined billing information with supplemental

adjustments. This report allows you to evaluate current orders and payments for

those orders.

Bulletin of Serials Changes - Review activity information provided by the publisher

for the titles in your collection. Includes information about title changes, delivery

35

problems, publication frequency changes, discontinued titles, new titles, etc. This

report can assist you in determining whether to place a claim on your title.

Survey for Customer Titles - This report displays a list of titles with ISSN, subject

classifications, index codes and peer-reviewed information coupled with a five-point

rating scale, allowing faculty members/bibliographers to signify the importance of a

title. Useful in collection development.

36

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Addendum CEBSCO Usage Loading Service

37

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38

TITLE PUBLISHER ISSN

Issues Per

Year

American Craft American Craft Council 0194-8008 6

American Poetry Review American Poetry Review 0360-3709 6

Aperture Aperture Foundation 0003-6420 4

Archaeology Archaeological Institute of America 0003-8113 6

Art in America Art in America, LLC 0004-3214 11

Artist's Magazine F + W Media 0741-3351 12

ARTnews ARTnews Ltd 0004-3273 4

Astronomy Kalmbach Publishing Co. 0091-6358 12

Atlantic Atlantic Media Inc. 1072-7825 10

Backpacker Active Interest Media, Inc. 0277-867X 9

Bicycling Rodale Inc. 0006-2073 11

Black Enterprise Earl G. Graves Publishing Co. 0006-4165 12

Bloomberg Businessweek Bloomberg, L.P. 0007-7135 52

Canoe & Kayak Magazine TEN: The Enthusiast Network, Inc. f/k/a Source Interlink Media, LLC1077-3258 6

Commonweal Commonweal Foundation 0010-3330 22

Consumer Reports Consumers Union 0010-7174 12

Consumer Reports Buying Guide Consumers Union 1555-2357 1

Cosmopolitan Hearst Magazines, a division of Hearst Communications, Inc.0010-9541 12

Discover Kalmbach Publishing Co. 0274-7529 12

Diversity Employers IMDiversity, Inc. 2159-8835 2

Ebony Johnson Publishing Company 0012-9011 12

Esquire Hearst Magazines, a division of Hearst Communications, Inc.0194-9535 12

Essence Time Inc. 0014-0880 12

Forbes Forbes Inc. 0015-6914 27

Foreign Affairs Foreign Affairs 0015-7120 6

Foreign Policy Foreign Policy 0015-7228 6

Fortune Time Inc. 0015-8259 26

Golf Digest Conde Nast Publications 0017-176X 12

Good Housekeeping Hearst Magazines, a division of Hearst Communications, Inc.0017-209X 12

Health Time Inc. 1059-938X 10

Horn Book Magazine Media Source, Inc. 0018-5078 6

Horticulture F + W Media 0018-5329 6

Inc. Mansueto Ventures LLC 0162-8968 12

Kiplinger's Personal Finance Kiplinger Washington Editors Inc. 1528-9729 12

Library Journal Media Source, Inc. 0363-0277 21

Maclean's Rogers Media Inc. 0024-9262 52

Money Time Inc. 0149-4953 11

Mother Jones Foundation for National Progress 0362-8841 6

Nation Nation Company, L. P. 0027-8378 52

National Review National Review Inc. 0028-0038 24

National Wildlife (World Edition) National Wildlife Federation 0028-0402 6

New Statesman New Statesman Ltd. 1364-7431 52

New York Review of Books New York Review, Inc. 0028-7504 20

AvailableFlipsterT itlesforAcademicLibrariesO ver880 titles are available through Flipster, including the below from the sam ple listprovided.

Addendum D

Flipster Information

39

New Yorker Conde Nast Publications 0028-792X 52

Newsweek Global Newsweek LLC 0028-9604 51

Outdoor Life Bonnier Corporation 0030-7076 10

Outside Mariah Publications Corp. 0278-1433 12

People Time Inc. 0093-7673 51

Poetry Poetry Foundation 0032-2032 12

Poets & Writers Poets & Writers, Inc. 0891-6136 6

Popular Mechanics Hearst Magazines, a division of Hearst Communications, Inc.0032-4558 12

Popular Science Bonnier Corporation 0161-7370 6

Progressive Progressive, Inc. 0033-0736 12

Rolling Stone Wenner Media Inc. 0035-791X 26

Runner's World Rodale Inc. 0897-1706 12

Science News Society for Science & the Public 0036-8423 26

Ski Active Interest Media, Inc. 0037-6159 6

Southern Living Time Inc. 0038-4305 12

Sports Illustrated Time Inc. 0038-822X 52

Studio Potter Studio Potter 0091-6641 2

Surfer TEN: The Enthusiast Network, Inc. f/k/a Source Interlink Media, LLC0039-6036 12

Time Time Inc. 0040-781X 52

World Affairs World Affairs Institute 0043-8200 6

Writer (Madavor Media) Madavor Media 0043-9517 12

Writer's Digest F + W Media 0043-9525 12

40

TITLE PUBLISHER ISSN

Issues

Per Year

American Craft American Craft Council 0194-8008 6

Archaeology Archaeological Institute of America 0003-8113 6

Architectural Digest Conde Nast Publications 0003-8520 12

Art in America Art in America, LLC 0004-3214 11

Arthur Frommer's Budget Travel (Intellitravel Media, Inc.)Budget Travel LLC 1521-5210 4

Astronomy Kalmbach Publishing Co. 0091-6358 12

Atlantic Atlantic Media Inc. 1072-7825 10

AudioFile AudioFile Publications, Inc. 1063-0244 6

Backpacker Active Interest Media, Inc. 0277-867X 9

Beckett Sports Card Monthly Engaged Media Inc. 1941-0913 12

Bicycling Rodale Inc. 0006-2073 11

Black Enterprise Earl G. Graves Publishing Co. 0006-4165 12

Bloomberg Businessweek Bloomberg, L.P. 0007-7135 52

Bon Appetit Conde Nast Publications 0006-6990 12

Boys' Life Boy Scouts of America 0006-8608 12

Brides Conde Nast Publications 1084-1628 6

Car & Driver Hearst Magazines, a division of Hearst Communications, Inc. 0008-6002 12

Christianity Today Christianity Today International 0009-5753 12

Cobblestone Cricket Media 0199-5197 9

Computers in Libraries Information Today Inc. 1041-7915 10

Conde Nast Traveler Conde Nast Publications 0893-9683 12

Consumer Reports Consumers Union 0010-7174 12

Consumer Reports Buying Guide Consumers Union 1555-2357 1

Cosmopolitan Hearst Magazines, a division of Hearst Communications, Inc. 0010-9541 12

Country Living Hearst Magazines, a division of Hearst Communications, Inc. 0732-2569 12

Country Weekly American Media Inc. 1074-3235 52

Cricket Cricket Media 0090-6034 9

Crochet World Annie's Publishing, LLC 0164-7962 6

Cycle World Bonnier Corporation 0011-4286 12

Deer & Deer Hunting F + W Media 0164-7318 12

Discover Kalmbach Publishing Co. 0274-7529 12

Discovery Girls Discovery Girls 1535-3230 6

Ebony Johnson Publishing Company 0012-9011 12

Education Digest Prakken Publications 0013-127X 9

Entertainment Weekly Time Inc. 1049-0434 52

Entrepreneur Entrepreneur.com, Inc. 0163-3341 12

Esquire Hearst Magazines, a division of Hearst Communications, Inc. 0194-9535 12

Essence Time Inc. 0014-0880 12

Field & Stream Bonnier Corporation 1554-8066 11

Film Comment Film Society of Lincoln Center 0015-119X 6

Fine Gardening Taunton Trade Co. 0896-6281 6

Flying Bonnier Corporation 0015-4806 12

Food & Wine Time Inc. 0741-9015 12

AvailableFlipsterT itlesforP ublicLibrariesO ver880 titles are available through Flipster, including the below from the sam ple listprovided.

41

Forbes Forbes Inc. 0015-6914 27

Foreign Affairs Foreign Affairs 0015-7120 6

Fortune Time Inc. 0015-8259 26

Girls' Life Girl's Life Acquisitions Corp. 1078-3326 6

Glamour Conde Nast Publications 0017-0747 12

Golf Digest Conde Nast Publications 0017-176X 12

Golf Magazine Time Inc. 1056-5493 12

Good Housekeeping Hearst Magazines, a division of Hearst Communications, Inc. 0017-209X 12

GQ: Gentlemen's Quarterly Conde Nast Publications 0016-6979 12

Harper's Bazaar Hearst Magazines, a division of Hearst Communications, Inc. 0017-7873 12

Health Time Inc. 1059-938X 10

Highlights Highlights for Children, Inc. 0018-165X 12

Horn Book Magazine Media Source, Inc. 0018-5078 6

Horse & Rider Active Interest Media, Inc. 0018-5159 12

Horticulture F + W Media 0018-5329 6

Hot Rod TEN: The Enthusiast Network, Inc. f/k/a Source Interlink Media, LLC0018-6031 12

House Beautiful Hearst Magazines, a division of Hearst Communications, Inc. 0018-6422 12

Inc. Mansueto Ventures LLC 0162-8968 12

InStyle Time Inc. 1076-0830 12

Kiplinger's Personal Finance Kiplinger Washington Editors Inc. 1528-9729 12

Ladybug Cricket Media 1051-4961 9

Library Journal Media Source, Inc. 0363-0277 21

Maclean's Rogers Media Inc. 0024-9262 52

McCall's Quilting F + W Media 1072-8295 6

Money Time Inc. 0149-4953 11

Mother Jones Foundation for National Progress 0362-8841 6

Motor Trend TEN: The Enthusiast Network, Inc. f/k/a Source Interlink Media, LLC0027-2094 12

Muscle & Fitness American Media Inc. 0744-5105 12

Muse Cricket Media 1090-0381 9

Nation Nation Company, L. P. 0027-8378 52

National Review National Review Inc. 0028-0038 24

National Wildlife (World Edition) National Wildlife Federation 0028-0402 6

New York Review of Books New York Review, Inc. 0028-7504 20

New Yorker Conde Nast Publications 0028-792X 52

Newsweek Global Newsweek LLC 0028-9604 51

O, The Oprah Magazine Hearst Magazines, a division of Hearst Communications, Inc. 1531-3247 12

Old House Journal Active Interest Media, Inc. 0094-0178 6

Outdoor Life Bonnier Corporation 0030-7076 10

Outside Mariah Publications Corp. 0278-1433 12

People Time Inc. 0093-7673 51

People en Español Time Inc. 1096-5750 12

Poetry Poetry Foundation 0032-2032 12

Poets & Writers Poets & Writers, Inc. 0891-6136 6

Popular Mechanics Hearst Magazines, a division of Hearst Communications, Inc. 0032-4558 12

Popular Photography Bonnier Corporation 1542-0337 12

Popular Science Bonnier Corporation 0161-7370 6

Quilter's Newsletter Magazine F + W Media 0274-712X 6

42

Ranger Rick National Wildlife Federation 0738-6656 12

Ranger Rick Jr. National Wildlife Federation 2169-2750 10

Real Simple Time Inc. 1528-1701 10

Redbook Hearst Magazines, a division of Hearst Communications, Inc. 0034-2106 12

Road & Track Hearst Magazines, a division of Hearst Communications, Inc. 0035-7189 12

Rodale's Organic Life Rodale Inc. 2377-2778 6

Rolling Stone Wenner Media Inc. 0035-791X 26

Romantic Homes Engaged Media Inc. 1086-4083 12

Runner's World Rodale Inc. 0897-1706 12

School Library Journal Media Source, Inc. 0362-8930 12

Science News Society for Science & the Public 0036-8423 26

Self Conde Nast Publications 0149-0699 12

Seventeen Hearst Magazines, a division of Hearst Communications, Inc. 0037-301X 12

Sound & Vision TEN: The Enthusiast Network, Inc. f/k/a Source Interlink Media, LLC1537-5838 8

Southern Living Time Inc. 0038-4305 12

Spider Cricket Media 1070-2911 9

Sports Illustrated Time Inc. 0038-822X 52

Sports Illustrated Kids Time Inc. 1042-394X 11

This Old House Time Inc. 1086-2633 10

Threads Taunton Trade Co. 0882-7370 6

Time Time Inc. 0040-781X 52

Town & Country Hearst Magazines, a division of Hearst Communications, Inc. 0040-9952 12

Trains Kalmbach Publishing Co. 0041-0934 12

TransWorld Skateboarding TEN: The Enthusiast Network, Inc. f/k/a Source Interlink Media, LLC0748-7401 12

True West Magazine True West 0041-3615 12

Us Weekly Wenner Media Inc. 1529-7497 52

Vanity Fair Conde Nast Publications 0733-8899 12

Vegetarian Times Active Interest Media, Inc. 0164-8497 9

Video Librarian Video Librarian 0887-6851 6

Vogue Conde Nast Publications 0042-8000 12

Wired Conde Nast Publications 1059-1028 12

Woman's Day Hearst Magazines, a division of Hearst Communications, Inc. 0043-7336 12

Working Mother Bonnier Corporation 0278-193X 8

Writer (Madavor Media) Madavor Media 0043-9517 12

Writer's Digest F + W Media 0043-9525 12

Zoobooks Wildlife Education, Ltd. 0737-9005 10

43

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