eculture: making the museum a social hub

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HISTORISCHES MUSEUM BASEL eCulture: Making the Museum a Social Hub Basel Historical Museum @histmuseumbs Marie-Paule Jungblut @jungblutmarie Daniele Turini @danieleturini ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 1

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HISTORISCHES MUSEUM BASEL

eCulture: Making the Museum a Social Hub

Basel Historical Museum @histmuseumbsMarie-Paule Jungblut @jungblutmarie

Daniele Turini @danieleturini

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 1

HISTORISCHES MUSEUM BASEL

THE CLASSICAL TYPE OF MUSEUM

“[M. Madinier] led the wedding party astray through seven or eight cold, deserted rooms, only ornamented with severe-looking glass cases, containing numberless broken pots and hideous little figures. The party shuddered, and was beginning to feel awfully bored…

Then, in the courtyard of the Louvre, when it had recovered its umbrellas from the cloak-room, it breathed again.”

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“A wedding visit to the Louvre”, in: Emile Zola, L’Assommoir, Chapter III, 1877

HISTORISCHES MUSEUM BASEL ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 3

THE BASEL HISTORICAL MUSEUM FACTS & FIGURES

STATE (CANTONAL) MUSEUM

BUDGET: 10 MILLION CHF

5% PRIVATELY OWNED

92% STATE OWNED (INCLUDING

REVENUE)

100 EMPLOYEES

(50 FULL-TIME POSITIONS)

64% OF GLOBAL BUDGET

MUSEUM LAW/ PERFORMANCE MANDATE

HISTORISCHES MUSEUM BASEL

THE BASEL HISTORICAL MUSEUM FACTS & FIGURES

11 properties, including 4 exhibition sites:

∙ Museum of History (since 1894)

∙ Museum of Domestic Culture (since 1951)

∙ Museum of Music (since 2000)

∙ Museum of Horsepower(since 1981)

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HISTORISCHES MUSEUM BASEL

MUSEUM OF HISTORY

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 5

Museum of History, Barfüsserchurch Museum of History, Barfüsserchurch

HISTORISCHES MUSEUM BASEL

MUSEUM OF DOMESTIC CULTURE

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Museum of Domestic Culture, Haus zum Kirschgarten

Museum of Domestic Culture, Haus zum Kirschgarten

HISTORISCHES MUSEUM BASEL

MUSEUM OF MUSIC

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 7

Museum of Music, im Lohnhof

Museum of Music, im Lohnhof

HISTORISCHES MUSEUM BASEL

THE CHANGE OF PARADIGM

“[The ‘old style’ museum] existed, it had a building, it had collections and a staff to look after them, it was reasonably financed, and its visitors, usually not numerous, came to look, to wonder and to admire what was set before them. They were in no sense partners in the enterprise.”

“The now almost universal conviction [is] that [museums] exist in order to serve the public…”

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 8

Kenneth Hudson, The Museum Refuses To Stand Still, in: Museum International, vol. 50, no. 1, 1998, p.1.

HISTORISCHES MUSEUM BASEL ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 9

“MONOLOGUE” OF AN “OLD-STYLE” MUSEUM

Collection & Research

Imparting information

Marketing & Communication

AUDIENCE

HISTORISCHES MUSEUM BASEL

THE CHANGE OF PARADIGM AT THE BASEL HISTORICAL MUSEUM

Our aim is to go beyond the exhibition medium and make use of additional modern forms of communication.

Our exhibitions aim to stimulate public debate on both the past and the present.

Experiencing history should be an enriching and positive encounter for all visitors, regardless of age or background.

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Excerpts of the HMB – Mission Statement

HISTORISCHES MUSEUM BASEL

AUDIENCE 2026

1. Retirement of baby boomers

2. Growth of international cultural tourism

3. Cuts in subsidies

4. Development of the Randstadmetropolitan area

5. Digitised society

6. Greater European influence

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Nederlands Museumvereniging (Dutch Museums Association), Agenda 2026. Study on the Future of the Dutch Museum sector, 2010

HISTORISCHES MUSEUM BASEL ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 12

AUDIENCES AT THE BASEL HISTORICAL MUSEUM

Collection &

Research

AUDIENCE Services

(on- & offline)

AUDIENCE

HISTORISCHES MUSEUM BASEL

AUDIENCES AT THE BASEL HISTORICAL MUSEUM

The HMB strategy targets its audience on the basis of the following criteria:

∙ museum affinity

∙ thematic affinity

∙ communication format affinity

∙ digital audience

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 13

HISTORISCHES MUSEUM BASEL ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 14

AUDIENCES AT THE BASEL HISTORICAL MUSEUM

5y 10y 15y 20y 30y 50y 65y 100y

Guided tours for

families

School workshops

Children's birthday

partiesTweetups

After work

Guided tours

Presentations

Wednesday matinee

Instagram

Facebook, YouTube, Pinterest

Twitter

Website including blog

Games

Picnics

MU

SE

UM

AF

FIN

ITY

FO

RM

AT

AF

FIN

ITY

DIG

ITA

L

AF

FIN

ITY

HISTORISCHES MUSEUM BASEL

HMB DIGITAL STRATEGY 2015-2017

The Basel Museum of History uses digital media as part of its integrated AUDIENCE strategy in pursuance of its core business: examining and analysing history and the present-day as well as asking future-oriented questions. The employees communicate across departments and cultivate a dialogue group-appropriate contact with the worldwide community. This form of digital commitment creates new incentives in all museum spheres and is establishing itself on a lasting basis.

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 15

Vision of the HMB Digital Strategy 2015-2017, Daniele Turini, available on: http://de.slideshare.net/HistMuseumBs

HISTORISCHES MUSEUM BASEL

Excerpt of the HMB Digital Strategy 2015-2017, Daniele Turini, available on: http://de.slideshare.net/HistMuseumBs

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 16

ECULTURE AT THE BASEL HISTORICAL MUSEUM

EDUCATION

Objective: Development and

implementation of cross-media and

digital communication formats.

Formats: tweetups, serious games,

pop-ups, Augmented reality, …

EXHIBITIONS

Objective: creation of various

exhibition experience levels.

Experience levels: games, quizzes,

films, competitions, 3rd layer,

Augmented reality, in-depth sections, … COLLECTIONS

Objective: creation of various ways to

access collections

Access levels: website, open data,

blog, social media, Google Cultural

Institute, …

MARKETING &

COMMUNICATIONS

Objective: communication of our

products targeting specific groups and

success measurement (web analysis)

Channels: website, blog, social media,

newsletter, E-shop, …

ADMINISTRATION

Objective: ensuring the technical

framework (IT, collection archive and

support), optimization of administrative

processes.

Processes: E-Recruitment, E-

Procurement, …

HISTORISCHES MUSEUM BASEL

Collection & permanent exhibition

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HISTORISCHES MUSEUM BASEL

COLLECTION & PERMANENT EXHIBITION

∙ 16th-century bourgeois collection of the Amerbach family.

∙ In 1661 the Basel Council acquired the collection of BonifaciusAmerbach (1495–1562) for the University. The Amerbach Cabinet includes the estate of Erasmus von Rotterdam as well as his collection of coins and art by Holbein, which make up the foundation of the Amerbach Cabinet.

∙ Todays collections include 208’000 objects

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HISTORISCHES MUSEUM BASEL

COLLECTION ITEMS

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The collection of coins of the Amerbach Cabinet

Basilius Amerbach (1533 – 1591) art collector from Basel

HISTORISCHES MUSEUM BASEL

COLLECTION ITEMS

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Matrix of the seal of the bakers' guild, Basle, ca. 1300, Brass

Small encoignure, one of a pair Paris, ca. 1750, oak

HISTORISCHES MUSEUM BASEL

Permanent exhibition: The great cabinet of curiosities

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PERMANENT EXHIBITION

HISTORISCHES MUSEUM BASEL

Permanent exhibition: Medieval Tapestries

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PERMANENT EXHIBITION

HISTORISCHES MUSEUM BASEL

PERMANENT EXHIBITION: DIGITAL ENHANCEMENT

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Permanent exhibition

Tablets to digitally enhance the collection

HISTORISCHES MUSEUM BASEL

Excerpt of the HMB Digital Strategy 2015-2017, Daniele Turini, available on: http://de.slideshare.net/HistMuseumBs

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 24

COLLECTION ONLINE

Today: audience that values museums / culture / education

Tomorrow: audience that values museums /culture / education & general public

Scientific collection database

“scientific” approach “narrative” approach “playful” approach

blogwebsite & open data social media

HISTORISCHES MUSEUM BASEL

The diary of Elisabeth Schmid-Fehr, a blog featuring stories to WW1, http://www.baselersterweltkrieg.com/

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COLLECTIONS ONLINE: NARRATIVE APPROACH

HISTORISCHES MUSEUM BASEL

Suitcase of memories, corporate blog shares senior citizens’ knowledge on partly forgotten objects with the public (coming soon)

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COLLECTIONS ONLINE: NARRATIVE APPROACH

HISTORISCHES MUSEUM BASEL

COLLECTIONS ONLINE: PLAYFUL APPROACH

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Johann Ludwig Burckhardt aka. Sheik Ibrahim #MuseumofSelfies Palm Donkey, Christi marching in (Statue of the 16th century) #MuseumofSelfies

Complete collection of #MuseumofSelfies: https://storify.com/HistMuseumBs/museumofselfies

HISTORISCHES MUSEUM BASEL

Serious Game «Surviving Basel 1610», fall 2015, trailer: https://www.youtube.com/watch?v=ABCba9PTp0A

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COLLECTIONS ONLINE: PLAYFUL APPROACH

HISTORISCHES MUSEUM BASEL

Communication activities & special exhibitions

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HISTORISCHES MUSEUM BASEL

#Tweevening «Tell me how you live», Museum of Domestic Culture, Storify: https://storify.com/HistMuseumBs

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TWEETUPS

HISTORISCHES MUSEUM BASEL

TWEETUPS

Format for the public that does not necessarily share an affinity with museums:

∙ Evening opening hours (after work)

∙ Engage in co-operations

∙ Implementation of our mandate via tweetup (short guided tour)

∙ Connecting visitors (locally present) and users (in front of home screens or smart phones)

∙ Fostering dialogue

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 31

HISTORISCHES MUSEUM BASEL

CROSSMEDIA CAMPAIGN #LIEBLINGSRAUM (FAVOURITE ROOM)

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Tristan, 9 years old, Job: inventor, lives with his family #lieblingsraum Axel, 49 years old, Job: art historian, lives with his family #lieblingsraum

Storify: https://storify.com/HistMuseumBs/sag-mir-wie-du-wohnst-lieblingsraum

HISTORISCHES MUSEUM BASEL

Press picture at the exhibition opening (Amsterdam Museum)

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 33

FOOTBALL – FAITH. LOVE. HOPE.

HISTORISCHES MUSEUM BASEL

INTEGRATED ECULTURE STRATEGY BASED ON INFOTAINMENT

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Register for the infotainment tour «Panini Yourself» perpetuate yourself as a football hero

Experiencing typical football elements (rivalry, teamplay etc.) by the integration of digital media (games, quiz, etc.) inside the exhibition

HISTORISCHES MUSEUM BASEL

New perspectives for museums

ECULTURE: MAKING THE MUSEUM A SOCIAL HUB SEITE 35

HISTORISCHES MUSEUM BASEL

NEW PERSPECTIVES FOR MUSEUMS

∙ New job profiles in museums

∙ Museums will become training facilities for public history and eCulture

∙ In-house training for employees

∙ Co-operations

∙ Changes in hierarchy and areas of responsibility

∙ Change fosters identification

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HISTORISCHES MUSEUM BASEL

LET’S STAY IN TOUCH

Facebook, Pinterest, YouTube, Pinterest: Historisches Museum Basel

Twitter, Instagram:

@HistMuseumBs

Facebook Group: https://www.facebook.com/groups/museumeculture/

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