eday 2009 - funnel of love - online dialogue: ton wesseling

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3 business tips “funnel of love” September 17 th 2009 15.15 – 15.45, Location Blue

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Page 1: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

3 business tips “funnel of love” September 17th 2009 15.15 – 15.45, Location Blue

Page 2: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Become a winner

through attitude and behavior analytics

Page 3: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Compe&tors  Social environment Media 

Online dialogues Prospect / client Company 

Influencing context 

Mul&  purpose  

Mul&‐ channel 

Company goals  Customer goals €€€          

Tuning the conversation Targets & happiness

Profile 

Context 

Experience 

theory © http://onlinedialogue.com

icons © http://dryicons.com

Page 4: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Attitude Social environment Compe&tors  Media Personal experience 

1. icons © http://dryicons.com

Page 5: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Try to find out why your prospect

is NOT buying your product

Page 6: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Take away the

unique NON buying reasons

Page 7: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Behavior Psychological profile History Iden&ty 

2.

Context 

icons © http://dryicons.com

Page 8: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Main psychological behavior profiles

picture ©http://www.keirsey.com/

fast

emotion

logic

slow

Page 9: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Donʼt use the same sign up form

for every single visitor

Introduction page

Sign up page A Product page A 

Sign up page A2

Page 10: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Profiles

3.

Stored data

Page 11: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Build up groups of customer profiles

how to communicate with them

and collect the knowledge of

segmented on attitude and behavior

Page 12: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

Hypothesis

Test Analyze

Always do: structured testing

and: implement cross channel!

Page 13: Eday 2009 - Funnel of Love - Online Dialogue: Ton Wesseling

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