edci 672 case analysis, lindsey jenkins

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    Running head: CASE STUDY ANALYSIS 4 EDCI 672

    1

    Case Study Analysis 4: Lindsey Jenkins

    Danielle L. Moffat

    Purdue University

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    CASE STUDY 4 EDCI 672

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    Case Study Analysis 3: Lindsey Jenkins

    Key Stakeholders and Their Primary Concerns

    The Linsey Jenkins case study revolves around a course redesign pilot project aimed to

    amend the format of two courses to place an emphasis on enhancing critical thinking skills through

    the use of case-based learning (CBL) with the aim of improving student performance and learning

    experience satisfaction as well as institutional performance in terms of meeting external

    accreditation standards to a high level. It is intended that the pilot project will pave the way for an

    institution wide-curriculum redevelopment. The key stakeholders in relation to the course redesign

    pilot project, namely those individuals and groups who have a direct interest in and/or may be

    affected by the project outcomes, are set out in the following table:

    Table 1

    Stakeholder Groups, Individual Stakeholders and Stakeholder Interests

    Stakeholder Group Individual Stakeholders Interests

    Client

    Project Sponsor/Instructional

    Designers Direct Report:

    Barbara Miller, Associate Deanof Academic Affairs forBrooks Health Science CenterSchool

    Improving Brooks Health Science

    CenterSchoolspercentile rank inNational Council Licensure

    Examination (NCLEX),particularly in the content area ofphysiological adaptation which has

    steadily dropped over the past 3

    yearsimproving institutionalperformance and reputation.

    Increasing students satisfactionwith the quality of their education.

    Redesigning current school

    curriculum in order to focus onenhancing students critical

    thinking skills through the use of

    CBL reflective of real-world

    scenariosimproving studentperformance.

    Concerned with producingevidence of improvement in order

    to assist argument for institution-

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    wide adoption of CBL

    evaluation.

    Ensuring that the project takes

    place within the projectedtimeframe, planning from this

    Spring to Fall and pilot in Springand Fall semesters.

    Designer

    Instructional Designer:

    Lindsey Jenkins for BrooksHealth Science Center School

    of Nursing (SON)

    Given that she is new to theinstitution, establishing her

    reputation and credibility through

    success in the project.

    Time managementensuring thatthe project plan is in keeping with

    the timeline.

    Overcoming the design challenges.

    Persuading faculty members of the

    efficacy and usefulness of case-based learninggaining support for

    the project from those involved inimplementation.

    Providing pedagogical support.

    Ensuring that adequate

    technological infrastructure andsupport is in place to achieve projectgoals.

    SMEs

    Professor Gina Smith

    Professor David Cunningham

    Teaches Acute and Chronic I, one ofthe pilot courses. She has an MS in

    Nursing and a PhD in Higher

    Education. She will be in theposition to assist Lindsay withcontent and pedagogical expertise inrespect of developing case studies

    for the course in question.

    Innovation-orientatedshe hasalready started to implement CBL inher existing course following

    attendance at the CBL professionaldevelopment faculty workshop.

    Teaches Acute and Chronic II, theother pilot course. She has an MS inNursing. He has also received

    numerous teaching awards duringhis tenure at SON. He will be in the

    position to assist Lindsay withcontent and pedagogical expertise in

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    respect of developing case studiesfor the course in question.

    Target Audience

    (Learners)

    Junior nursing studentsundertaking Acute and ChronicI at SON

    Senior nursing studentsundertaking Acute and ChronicII at SON

    Satisfaction with the quality of theireducation.

    Increased support from and contact

    with their professors.Increased interaction with their

    peers during learning.

    Passing the board exams.

    Instructional content that is relevant

    and will assist them to inunderstanding how to deal with real-world problems.

    Other Stakeholders

    Jason Huang, Instructional

    Technology Specialist for

    Brooks Health Science CenterSchool

    Can assist Lindsey with assistance

    in development and provision ofproject support on the technologicalside, although he is overwhelmedwith the current level of his

    workload and therefore this may

    only be limited.

    ADDIE Model Phase

    Lindsey has gained a clear understanding of a number of important analysis considerations

    from her initial meetings with Barbara, the professors and educational technology specialist during

    which she gained insight in to the specific problems and needs that the redesign pilot program

    project aims to address, the remit of the project and its constraints, the target learners and the

    instructional goals. Accordingly, it can be said that the [ADDIE Analysis] process of defining

    what is to be learned is nowmore or less complete although it may need to be revisited during a

    subsequent iterative cycle of or within the design process (MGriff, 2000, p. 1).

    McGriff (2000) defines the ADDIE Design process as the process of specifying how [what

    is to be learned] is to be learnedincluding the writing of objectives and test items, sequencing the

    instruction and selecting a delivery mechanism (p. 1). The pilot project involves the re-

    development of two extant courses with defined syllabi, content (including assessment

    instruments) sequenced in to modules and course materials. The instruction is predominantly

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    delivered online via Brooks Health Science Center Schools course management system although

    there are also 6 face-to-face sessions during the course. It therefore appears that most of the Design

    phase considerations have been addressed. However, while Gina has a clear plan of where to

    embed the CBL scenarios within the course structure of Acute and Chronic I, David remains unsure

    on this point. This represents a Design phase consideration because it related to the sequence of

    the instruction.

    McGriff (2000) explains that the Development phase is signaled by authoring and

    producing of materialsincluding the instruction, all the media that will be used in the instruction,

    and any supporting documentation(p. 1, p. 2). Lindsey is presently working with the SMEs to

    develop the content and form of the CBL exercises that will be embedded in the existing courses.

    Lindsey has also been tasked with developing assessments aimed at evaluating improvements in

    the critical thinking skills of students participating in the pilot courses. Accordingly, it can be said

    that the pilot project is presently predominantly in the ADDIE Development phase.

    Key Instructional Design Challenges

    Designing and developing an interactive CBL framework capable of institution-wide

    application. In the first instance, Lindsey has been tasked with assisting Gina and David in

    redesigning their current courses with a CBL approach in order to improve students critical

    thinking skills in line NCLEX accreditation standards. In due course, it is intended that the CBL

    format will be implemented institution-wide. Accordingly, it will be important for Lindsey to

    develop a clear CBL framework capable of being utilized by all faculties. The concerns that David

    has expressed regarding being unsure about where to incorporate the CBL case study elements in

    to his existing course and finding the time to write the case studies highlight the need for such a

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    framework to assist instructors in developing cases and embedding a CBL approach within their

    existing courses.

    It is clear from the student evaluation documents and Ginas comments regarding student

    participation in online activities that a key design challenge for Lindsey will be in devising a CBL

    framework incorporating exercises and activities that successfully enhance student-student and

    student-professor interactions in a way that promotes critical thinking skills.

    Developing assessment strategies aimed at demonstrating improvements to

    participating students critical thinking skills that are appropriate to CBL. Lindsey has been

    tasked with providing evidence of improvements achieved as a result of the redesign project,

    particularly in relation to studentscritical thinking skills. At present assessments take the form of

    a quiz administered at the end of each module which represents an inadequate format for evaluating

    learning gains in respect of critical thinking skills. Developing assessments providing such

    evidence that are appropriate to the CBL approach will be a critical challenge for Lindsey.

    Case Specific Challenges

    Large class sizes. Both Gina and Davids class comprise approximately 120 students

    which creates an issue regarding the professors ability to engage in interactions with their

    students. Particularly, Lindsey has noted that numerous students forum posts regarding course

    assignment requirement deadlines and deadlines remained unanswered. Gina has also explained

    that the large class sizes make it impossible for her to review all of her students work or provide

    more than a participation grade. This in turn has resulted in student evaluations providing lower

    than average satisfaction results in respect of course interactivity and instructor responsiveness. It

    will be a challenge of Lindsey to develop CBL exercises that successfully enhance student-student

    and student-professor interactions in this context.

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    Technological constraints. Jason has made it clear that he is unable to provide IT support

    to instructors going beyond the use of the course management system. In particular, he has

    indicated that it will simply be impossible to support to use of free third party software. It also

    appears from his comments regarding the volume of IT requests, some of which are trivial, as well

    as the fact that David is uncertain about the use of Wikis, that instructors will require direction in

    how to properly use online teaching instruments.

    Prioritization of ID Challenges and Case Specific Constraints

    Given that the assessments will be built in to the CBL framework it is suggested that both

    of the design challenges should be dealt with together. The case specific challenges are integral

    to the development of the CBL framework as they will both inform its overall structure as well

    as the form of the learning activities, exercises and assessments it incorporates. As such they will

    remain key considerations that Lindsey should keep in mind as she devises the CBL framework

    and assessment strategy together.

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    Running head: CASE STUDY ANALYSIS 4 EDCI 672

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    Reasonable Solutions

    Table 2

    Proposed Solutions, How They Address Challenges and Case Specific Constraints, Pros & ConsSolution

    #

    Possible Solution Design Challenge

    and Case Specific

    Constraints

    How Does It Address

    the Design Challenge

    and Case Specific

    Constraints

    Pros Cons

    1 Series of mini-case studies

    developed by course

    instructor on the basis of

    their own experience. 1 full

    case study for final

    assessment. Lindsey to

    assist.

    Wiki function to be provided

    for in course management

    systeminstructors to be

    provided training in how to

    use wikis effectively.

    Mini-case studies to address,

    in order:

    1. identification of patient

    condition;

    2. identification and

    prioritization of health care

    needs;

    3. development of a care

    plan; and

    Interactive CBL

    framework

    CBL approach set out is

    capable of being

    exported to other

    facultiesit provides a

    modifiable framework.

    Interaction enhanced

    through use of

    collaboration exercises

    and student feedback on

    each others

    contributions. Instructors

    interact in forum

    discussions and through

    providing group

    feedback.

    Classes are divided up in

    to smaller groups which

    will enable to instructor

    to provide feedback and

    engage in discussion

    facilitation more easily.

    Provision of clear

    instructions will reduce

    the number of

    assignment details and

    deadline queries posted

    by students.

    Large amount of

    preparation time required

    by instructors in

    preparing 4 mini case

    studies, 4 accompanying

    round-up narrated

    PowerPoints and

    quizzes, 1 full case study

    and accompanying final

    assessment.

    Students only deal with

    whole case study

    scenario in final

    assessment. Mini-case

    studies only deal with

    one aspect of clinical

    process and therefore

    students have limited

    experience of real-world

    application from start to

    finish.

    Quizzes and final

    assessment not exactly

    Assessment strategies The format provides for

    group assessment on 2

    different occasions per

    group. Individual

    contributions can be

    analyzed in both the wiki

    exercises and feedback

    forum discussions during

    course evaluation.

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    4. evaluation of care plan

    effectiveness.

    Mini-case studies to be

    administered at appropriate

    juncture within current

    instructionfollowing

    provision of preparatory

    learning and pre-readings.

    Class to be divided in to 12teams of 10 for each mini-

    case study. Clear exercise

    instructions to be provided.

    Teams to be paired6 teams

    work together in individual

    team Wikis to answer

    enquiry-based questions

    related to mini-case study in

    question. Final answers to be

    posted in to group designated

    discussion forums by

    deadline. Group grade with

    instructor feedback.

    Other 6 team members thenconsider responses and

    provide feedback by further

    deadline. Individual

    participation grade.

    Instructors to facilitate forum

    discussions, asking directed

    questions, i.e.:

    Individual grades from

    online quizzes following

    each mini-case study can

    be compared to final

    assessment grades to

    show improvement.

    comparable for

    evaluation purposes.

    Large class sizes Classes are divided into

    groups of more

    manageable size.

    Students take

    responsibility for

    learning and assessment

    by providing feedback to

    each other. Instructors

    more to give more

    interaction on a group-

    level.

    Technological

    constraints

    Wiki functions are

    provided for in the

    course management

    system, avoiding the use

    of free third party

    software and training is

    provided to instructions

    in their use to reduce IT

    support requirements.

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    Team 1wiki responses and

    final posting

    Team 2feedback on Team

    1.

    Team 3wiki responses and

    final posting.

    Team 4feedback on Team

    3. Etc.

    Final instructor feedback

    provided in round-up

    narrated PowerPoint.

    Particularly drawing

    attention to points relevant to

    board exams. Online quiz

    requiring individual

    responses to critical thinking

    questions related to mini-

    case study issues to be

    administered following

    round-up session. Individual

    grades.

    Team roles to be swapped

    for next mini-case study.

    Final assessment case study

    administered to individual

    students at end of Fall

    semestertime constrained

    electronic assessment,

    responding to questions

    aimed at gauging critical

    thinking. Individual grades.

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    2 2 relevant real-world cases

    identified through literature

    review and adapted for

    course use. Lindsey to assist.

    Wiki function to be provided

    for in course management

    systeminstructors to be

    provided training in how to

    use wikis effectively.

    One case to be addressed per

    semester. Each case to

    represent an unfolding

    scenario relating to a

    particular patient. Inquiry-

    based exercises,

    administered at appropriate

    juncture within current

    instruction following

    preparatory learning, to

    address, in turn:

    Exercise 1: identification of

    patient condition;

    Exercise 2: identification andprioritization of health care

    needs;

    Exercise 3: development of a

    care plan; and

    Exercise 4: evaluation of

    care plan effectiveness.

    Further case study

    information to be revealed

    CBL framework CBL approach set out is

    capable of being

    exported to other

    facultiesit provides a

    modifiable framework.

    Interaction enhanced

    through use of

    collaboration exercises

    and student feedback on

    each otherscontributions. Instructors

    interact in forum

    discussions and through

    providing group

    feedback.

    High level of student

    interaction in a variety of

    different formsgroup

    collaboration work in

    wikis, individual

    contributions in

    responses to forum

    discussion points and

    feedback on the same.

    Students have the

    opportunity to work

    through 2 whole case

    study scenarios reflecting

    real-worldfurther case

    study details are revealed

    to them as time goes on

    as would occur in a

    practice situation.

    End of semester

    assessment results are

    directly comparable for

    evaluation purposes as

    they take the same form.

    Time saved by using

    only 2 case studies and

    adapting rather than

    writing from scratch.

    Larger number of

    students in each group.

    May make facilitation of

    discussions more

    difficult for instructors as

    each forum will have a

    potentially large number

    of responses.

    May be less engaging

    due to the fact that the

    case studies are based on

    literature rather than the

    instructors own

    experiences.

    Feedback is in the form

    of text rather than

    narrated PowerPoint.

    While this may be useful

    material for exam

    preparation, its likely to

    be less engaging.

    Assessment strategies The format provides for

    group assessment on 8

    different occasions per

    group. Individual

    contributions can be

    analyzed in both the wiki

    exercises and feedback

    forum discussions during

    course evaluation.Individual grades from

    end of semester tests in

    Spring and Fall can be

    compared to show

    improvements.

    Large class sizes Classes are divided into

    groups of more

    manageable size.

    Students take

    responsibility for

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    and pre-readings

    administered in advance of

    each exercisestory

    building. Clear exercise

    instructions to be provided.

    Class to be divided in to 8

    teams of 15 students. Teams

    to work together to solve

    each exercise in a team wiki

    by specific deadline. Group

    grade with instructor

    feedback.

    Teams then paired in to 4

    discussion forums (30

    student participants per

    forum) where they will

    provide individual responses

    to further critical thinking

    discussion points posed by

    instructor, and feedback on

    each others responses by

    further deadline. Instructors

    to facilitate forum

    discussions. Individualparticipation grade.

    Model exercise responses to

    be posted by instructor in

    text form with indications of

    information important for

    board exams.

    End of semester time

    constrained electronic

    assessment, responding to

    learning and assessment

    by providing feedback to

    each other. Instructors

    more to give more

    interaction on a group-

    level.

    Technological

    constraints

    Wiki functions are

    provided for in the

    course management

    system, avoiding the use

    of free third party

    software and training is

    provided to instructions

    in their use to reduce IT

    support requirements.

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    questions aimed at gauging

    critical thinking. Individual

    grades.

    Format to be repeated in Fall

    Semester with final

    assessment based on second

    case study. Individual time

    constrained electronic

    assessment responding to

    questions aimed at gauging

    critical thinking and based on

    board exams. Individual

    grades.

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    Running head: CASE STUDY ANALYSIS 4 EDCI 672

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    Recommendations

    It is recommended that Lindsey employ the CBL framework and assessment strategy set

    out in Solution 2 above.

    The CBL framework is based on the format utilized by Swanson, Zeller, Keithley, Fung,

    Johnson, Suhayda, Phillips & Downie (2012) in their study relating to the use of case-based online

    modules to teach graduate-level nursing students which found that the use of case studies involving

    an unfolding scenario relating to patient diagnosis and treatment resulted in improved retention of

    target instructional information than traditional teaching techniques.

    It has been this writers own experience in engaging in case -based learning in this EDCI

    672 course that high levels of interaction between students in social learning activities works to

    expand a learners conceptual understanding of the instructional material being covered through

    engagement with multiple viewpoints which act to challenge beliefs and ideas. Accordingly,

    Solution 2 aims to maximize student communication through the use of a number of different

    activities aimed at promoting discussion and knowledge sharing. In particular, the use of wiki

    group exercises is recommended as a means by which to encourage higher order thinking required

    to develop critical thinking skills through collaborative communication (Gomes & Sousa, 2013).

    Provision for wiki functions within SONs course management system as well as training in the

    effective use of the same by instructors will help to overcome the technological constraints

    identified above.

    The division of large classes in to smaller groups is recommended in order to facilitate

    more meaningful discussion between group members as well as to ensure higher levels of

    instructor engagement with students, albeit generally on a group rather than individual basis. Gina

    expressed issues with students failing to engage fully in forum discussions. It is accordingly

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    recommended that students are provided with clear instructions regarding expected levels of

    interaction in respect of the various interactive learning activities set out. Macdonald (2005) points

    out that many lecturers claim that their students are unwilling to do any work unless it is being

    assessed, by which they often mean that it is awarded a grade. It is accordingly suggested that

    achievement of group and participation grades be made contingent on students adhering to those

    expected levels of interaction.

    It is recommended that the final instructor feedback on the case studies be provided in the

    form of a model answer in printable text form in order to act as a revision resource for the board

    exams. It is suggested that this format can be made more engaging by means of using hypertext

    within the body of the document linking to relevant and useful further resources such as the

    websites of medical authorities, definitions, instructional videos, etc.

    Finally, with regards to assessment of improvement in students critical thinking skills as

    a result of embedding CBL in the existing pilot courses, it is recommended that individual end of

    semester electronic tests of identical format be administered following completion of each case

    study analysis in order to discern the level of each students critical thinking abilities. In order to

    assist the students with exam preparations the content of the tests should be based on that which

    they could expect to encounter in the board exams. Comparison of Spring and Fall semester test

    results will reveal the extent to which improvements have been achieved.

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    References

    Ge, X. & Huang, K. (2014). Lindsey Jenkins. Piloting case-based learning in a blended learning

    nursing curriculum. In Ertmer, P. A., Quinn. J. & Glazewski, K. D. (Eds.), The IDCasebook: Case Studies in Instructional Design (136145). Boston: Pearson.

    Gomes, R. & Sousa, L. (2013). Teaching and learning through wikis in higher education.

    International Journal of Information and Education Technology, 3(6), 627-633.

    Macdonald, R (2005). Assessment strategies for enquiry and problem-based learning. In Barrett,

    T., Labhrainn, I. M. & Fallon, H (Eds.)Handbook of Enquiry and Problem-BasedLearning: Irish Case Studies and International Perspectives(8593). Galway, Ireland:

    CELT.

    McGriff, S. J. (2000).Instructional systems design (ISD): using the ADDIE model. Retrievedfromhttps://www.lib.purdue.edu/sites/default/files/directory/butler38/ADDIE.pdf

    Swanson, B, Zeller, J. M., Keithley, J. K., Fung, S. C., Johnson, A., Suhayda, R., Phillips, M. &Downie, P. (2012). Case-based online modules to teach graduate-level nursing students

    about complementary and alternative medical therapies.Journal of Professional Nursing,

    28(2), 125-129.

    https://www.lib.purdue.edu/sites/default/files/directory/butler38/ADDIE.pdfhttps://www.lib.purdue.edu/sites/default/files/directory/butler38/ADDIE.pdfhttps://www.lib.purdue.edu/sites/default/files/directory/butler38/ADDIE.pdfhttps://www.lib.purdue.edu/sites/default/files/directory/butler38/ADDIE.pdf