Newsflash! Local boy goes from TV Repairman to owner of two companies! (Along the way, he had to learn on his own!) William Trout was born in Detroit Michigan, raised in New York and then returned to Detroit. His family owned a TV Repair, where he worked for many years. In the early 1970’s William worked for Western Electric, a local Detroit communications company. For the next 25 years he was employed by several different companies, ending with Ameritech. In 1996 he started his own data communications company. A friend of his, a real estate agent, dealt mainly with foreclosures. William began helping him by taking out old locks to have re-pinned or replaced. His data communications company was very versatile and William was doing very well in that area. Then, curiosity reared and he attempted to see how these “lock gadgets” really worked. His interest was piqued to learn more, so he enrolled in the Penn-Foster Training and the Video Locksmith Schools.

With his built-up confidence, he delved into doing his own repairs and re-pinning, offering his services to some banks and other real estate companies. This led him to a second company called: “Able Resources Mobile Locksmiths”. His business is only resi-dential and reaches out to many communities. These concurrent companies have brought him to some very interesting situations. He related two such instances in our interview.

Before William’s great interest in lock repairs, he had taken four locks to a local shop to be re-pinned. The owner said” “I need a key!” but William had none, so he was told: “I must charge extra to manipulate these Schlage locks, and I will be done tomorrow.” William took one of the locks home and in five minutes he had it picked and returned to the shop for the others! The proprietor gasped: “I need your help yesterday to pick many other locks!” William said this set him on his course to do more in the lock business!

His second incident came in the form of a warning to all of us! He was called to open a lock on a foreclosure. It was a nice ranch in a mid-income area. He quickly picked it open, opened the door and was ready to step inside but to his sur-prise, there was NO living room floor! He was staring into the basement! His warning to us is to make sure that we look up, down and all around before entering!

William closed the interview by saying: “I went from crowbar openings to skillful entries and I have enjoyed

all my time in both companies!” — by Al Moebus

LOCKSMITH SECURITY ASSOCIATION

LSA REPORTER VOLUME 22, NO. 5

EDITORS: William M. Lynk, CRL * Alvin Moebus

JANUARY, 2008

LSA Website: http://www.LsaMichigan.org Publication Deadline: Submit items Two (2) Weeks (14 calendar days) by 5:00 p. m. prior to the next LSA meeting date.

President—Kevin Thompson (586) 716-1177 Education Chairman—Marc Dearing, CRL (810) 244-4038 Vice President—Kelvin Heath (313) 647-6275 Membership Secretary—Alvin Moebus (313) 885-9365 Secretary—Aron Boag (248) 321-2244 Public Relations—John Hubel, CML (586) 615-3969 Treasurer—John Shamass (586) 296-2438 Librarian—Larry Williams, RL, CPP (248) 917-2323 Sargent-At-Arms—Jason Snyder (313) 330-6778 Program Director—Ray Sinai Newsletter—William M. Lynk, CRL (313) 884-9800 Board of Directors: Rob Rovinsky, CPL; Maurice Horne, CML; Newsletter—Alvin Moebus (313) 885-9365 Larry Walker, CRL; John Hubel, CML; Robert Noble, CML, CPS; Webmaster—William M. Lynk, CRL (313) 884-9800 Larry Williams, RL, CPP Photographer —Rob Rovinsky, CPL →Please Volunteer and be part of our Group! Refreshments—Mike Smolerek

LSA MEMBER OF THE MONTH—WILLIAM TROUT

LSA Officers

Now that the snow is coming, when working out-side or when working on outside doors, keep a but-ter bowl on hand. Fill it with hardware for quick ac-cess. Make sure something heavy is in it so the

wind won’t blow it away. -Contributed by Michael Wisniewski

PAGE 2 LSA REPORTER

NEXT LSA

MEETING THURSDAY,

FEB.12TH , 2009

AT 7:30 P.M.

PRP GLOSSARY—KEEPING YOU “IN THE KNOW”

AHJ-abb. authority having jurisdiction

two point lock-n. a lock with two bolts which are thrown and withdrawn simulta-neously, often ion more than one direction

Locksmith Security Association meets at 7:30 p.m., the second Thursday

of the month (Sept. to June) in the Metro Detroit Area in

southeast Michigan: UAW Hall (in Troy)

1640 Stephenson Hwy., just north of Maple (15 Mile Rd.),

on the east side of street.

TECH TIPS—SNOW BOWL

♦ LSA of Michigan supports all educational initiatives regardless of a specific supplier, brand, and/or manufacturer.♦

Industry Updates—by Kelvin Heath Technology is Everywhere

Time and technology is moving so fast. Can you believe it’s almost 2009. I was recently visiting my Mom when my nephew came in with his new CTS Cadillac. My sister and brother’s car was in the driveway and my nephew was blocking them in. He was eating so he asked me to move his car. He gave me a button and said when I get in the car just push on the brakes then push the button and the car will start. I was amazed. No key started this car. All I had to do was push a button. I also found out that a new Japanese mobile phone by Sharp will automatically unlock the doors and start the car. What’s next: a car that starts with your finger print? As locksmiths we must stay informed about this new technology and find out a way to service these products. As we enter 2009 let’s make it the year that we become educated about these electronic products. If we don’t keep up with the times we may become like the dinosaur…..NO LONGER AROUND.

-Kelvin Heath—Vice President, LSA

VOLUME 22, NO. 5

January 8, 2009 – LSA General Meeting; 7:30 pm January 10, 2009 – PRP Sitting 8:30 am February 12, 2009 – LSA General Meeting; 7:30 pm March 12, 2009 – LSA General Meeting; 7:30 pm April 9, 2009 – LSA General Meeting; 7:30 pm April / May, 2009 – Exit Devices & Exit Alarms May 14, 2009 – LSA General Meeting; 7:30 pm June 11, 2009 – LSA General Meeting; 7:30 pm

Corbin Russwin Hotel Function Mortise IC - This application, employed primarily on handicapped rest-rooms, laboratories and darkrooms, uses a standard C/R core in a special IC mortise housing. A longer blank (with an undercut at the tip) will depress a cam-blocking mecha-nism for complete 360-degree rotation.

PAGE 3 VOLUME 22, NO. 5

“Qwik-Qwiz

Q): Although automotive keys are often punched out on “code clippers,” many other keys like Schlage, Best and Arrow cannot be punched accu-rately.

A) true B) false

[answer on bottom of Associate Members Page]

WEB LINKS

IC CORNER—WILLIAM M. LYNK, CRL

CALENDAR OF LSA EVENTS—SEE WEBSITE FOR COMPREHENSIVE LIST

ALOA www.aloa.org IDN-Hardware Sales, Inc. www.idnhardware.com ClearStar Security Network www.clearstar.com LAB www.labpins.com LSA www.LsaMichigan.org

“Education, Knowledge & Cooperation—

Caesar (& Marcus) —LSA Mascots

PUBLIC RELATIONS—JOHN HUBEL, CML

In a recent meeting, credit was dispersed to the many members who make LSA the success it has be-come. It became apparent that this philosophy extends beyond LSA. Evaluate the individuals who have contributed in making YOUR business successful. Quickly one will

discover it involves many individuals, identities and companies. Re-member your vehicle sales person, insurance handlers, landlord, dis-tributor, banker, financial advisors, FAMILY, mechanics, printing companies, etc. Assuming you have the appropriate credibility and skill, did you ever realize these individuals and the companies they represent are also your potential customers? They have made you successful. Now go and help them be successful and watch your busi-ness prosper at the same time.

PAGE 4 VOLUME 22, NO. 5

October: Dedicated Members of LSA November: Bockert & Associates, John Bockert December: Full Catered Holiday Dinner ►IDN-Hardware Sales, Arnie Goldman ►LAB, Jerry Roraback ►Hardware Specialist, Gene Simon January: Fellowship of Christian Locksmiths February: Available March: Available April: Available May: Available June: Available

With the New Year upon us come a fresh start and my list of things to do this year, which include planning family vacations, trips to see distant relatives and the ALOA convention in Las Vegas. Notice how I did not mention any thing about planning or setting goals for my business; most people spend more time planning there vacations and trips than spending time planning or setting goals for their businesses for the next year. So how do you plan or set goals for your business? Start with looking at your business, how is it doing? Are you happy with the results of 2008? What would you change or do different if you could? It all starts with setting a goal and knowing where you are going. First, Set your Goal. Example: To increase sales by 10%

Second, Have a “measurable”. Compare what last years sales are, to your current sales, establishing a measurable. This will tell you if you are ahead or behind of last years pace. Third, and most important, there is always someone that will say, “Setting goals doesn’t work, it is just slow.”. Don’t accept that as a reason, misery loves company. When you are doing a service call for any of your business accounts, ask them how their business is, they will love to tell you, good or bad. Ask the successful ones (this could include other locksmiths in dif-ferent markets) what they are doing differently or ask to meet with them for coffee to talk about the changes made in their busi-ness. What can you do to change things in your business? Answer your phone, be polite, make it convenient for the cus-tomer to say, “Yes”. Be ready to work. Have a schedule and offer same day service. Anything you do different this year you should get a different result and track your changes. Remember you are in control of your business. For upcoming classes see the LSA Calendar

-Marc A. Dearing, CRL— Education Director

EDUCATION & PRP NEWS—MARC DEARING, CRL

Sponsors for the LSA Pre-Meeting Dinner

PAGE 5

ROGUE’S ROW— DECEMBER LSA MEETING & PARTY

LSA REPORTER

PAGE 6 VOLUME 22, NO. 5

LOOKING BACK INTO THE LOCKING PAST…RETRO #10 To follow is another page from the now defunct Locksmithing Institute of New Jersey Home Study Locksmithing Course, started by the late Leonard Singer (Master Keying Expert). The program went out of business in the early 1980s. This lesson excerpt on “Lock Functions” is circa 1973. Some illustrious graduates who are LSA members include: Ray Sinai, Theo Schultz, Dan Meggison, Nick Palise and William Lynk.

PAGE 7 VOLUME 22, NO. 5

LET’S TALK BUSINESS I like to use the example of a watch salesman. Yes, I’m talk-ing about wristwatches! If you were a watch salesman mak-ing most of your money from commissions on sales which would you rather be selling, Timex watches or Rolex watches? I’ve used this analogy before. If it takes the same amount of time (no pun intended) to sell a Timex or a Rolex,

why not sell the Rolex? Yes, I agree, you can’t sell the higher ticket product to someone who simply can’t af-ford it! You must admit that you most certainly won’t sell it if your customer is un-aware of its existence. I for one was very slow to get into high security cylinder sales. My feeling was that the only people that wanted high security cylinders were either: 1) Former residents of New York City, 2) Drug Dealers or 3) Paranoid homeowners who were getting their pajama bottoms stolen. All kidding aside, there are some vi-able reasons for selling high security cylinders. Clients with businesses who have high security areas in there facility, business owners with a problem with employees duplicating keys, factories with government projects that require higher security are all potential customers. Of course, there are numerous other situations where high se-curity cylinders can be implemented. The point of this article (and you’ll notice that I didn’t mention any brands of high security hardware) is to make the attempt to sell up! If you’re not currently selling high security, it’s time to begin. Look at your options. How much will it cost to get started? Will I need special machines and pinning kits? Is there a contract involved? It sure can put a smile on your face when you turn a $100.00 job of rekeying a few cylinders into a $350.00 job selling high security with a better chance of getting this customer’s repeat business. Remember, they can’t go elsewhere to get keys or cylin-ders! At this stage you are no longer competing with the “big box” stores!

-by Ray Sinai—LSA Program Director

“Education, Knowledge & Cooperation—

RAY’S WAYS-—WHY SELL HIGH SECURITY?

LOCKSMITH SECURITY ASSOCIATION MICHIGAN 533 Fisher Road, Grosse Pointe, MI 48230

PHONE: (313) 885-9365—CONTACT: AL MOEBUS

Associate Members of LSA

JLM Wholesale, Inc.

3095 Mullins Ct. Oxford, MI 48371

www.jlmwholesale.com

(800) 522-2940 FAX: (800) 782-1160

Wholesale Hardware

Bockert & Associates 18 Fort Monroe Industrial Parkway

Monroeville, OH 44847

(800) 321-7550 FAX: (419) 465-4216

Manufacturer Reps for:

ABUS, ASSA, DON JO, H.E.S., HPC, LOCKCRAFT, CANSEC, SECURITRON,

MERIT, TAKEX

Gene Simon Hardware Specialist

Phone: (708) 799-8783 FAX: (708) 799-4322

P.O. Box 51 Flossmoor, IL 60422

Representing: Jet Hardware Mfg. Corp. LAB Security Products

Major Manufacturing, Inc.

RITTNER/FRENCH ASSOCIATES 150 S. Elizabeth

Rochester, MI 48307

(800) 732-4773 1-800-RFA-4-SPEC FAX: (248) 651-2650

IDN-Hardware Sales, Inc. 35950 Industrial Road

P.O. Box 510624 Livonia, MI 48150

Livonia: (800) 521-0955 FAX: (800) 272-4409

http://www.idnhardware.com

Warren: (800) 468-7490 FAX: (586) 755-5145

Your Key to Security Hardware

LAB THE CHOICE OF

*Professional Locksmiths *Finest Lock Companies

www.labpins.com

700 Emmett St. Bristol, CT 06010

(800) 243-8242 FAX: (860) 583-7838

1010 Aviation Drive Lake Havasu, AZ 86404

800-537-5397

9950 Freeland Avenue Detroit, MI 48227

Phone: (313) 931-7720 FAX: (313) 931-7758

Michael Wiener ————————————— Fine Quality Key Machines,

Key Blanks, Locks, Hardware

Safe Door Systems Inc.

631 Kingston Rd. Toronto ON M4E 1R3

www.safedoorsystems.com

Toll Free: 1-866-627-7560 Telephone: 416-691-6400

Framon Manufacturing

Company., Inc. 909 Washington Ave

Alpena, MI 49707 Phone: 989-354-5623

Fax: 989-354-4238 Web: www.framon.com

LynkWeb.com -An Affordable

Lynk to the World ———————————- ♦ Websites Under $12.00 ♦ Customer Support 24/7 ♦ 500 E-mail Accounts

♦ Free Software

www.LynkWeb.com

PAGE 8 VOLUME 22, NO. 5

Download Membership Application [ Click above or on our site!]

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———————————————

William M. Lynk, CRL IC Specialist / IC Author

♦ IC Products ♦ IC Tools ♦ Key Retainer Devices

♦ Dist. For Ultra Security / Xperinetix ———————————————

Phone: (313) 884-9800 E-mail: icls@ICLSglobal.com

Website: www.ICLSglobal.com

This Ad Space

Is For You!

Contact Al Moebus (313) 885-9365

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MPT Twelve Lock Lubricant is the longest lasting lubricant and penetrant available.

MPT Industries 6-B Hamilton Business Park

85 Franklin Road Dover, NJ 07801

Phone: 973-989-9220 Toll Free: 800-351-0605

Newsletter Submissions: 2 weeks PRIOR to next meeting Submit in Word.doc to: icls@ICLSglobal.com Contact: William M. Lynk, CRL

Qwik-Qwiz Answer:

Answer: B