eds storage services building on the eds agility alliances
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EDS Storage ServicesBuilding on the EDS Agility Alliances
Shuky PelegShuky PelegSolution DevelopmentSolution DevelopmentEDS IsraelEDS IsraelDecember 5December 5thth, 2006, 2006
Our Alliances
Ensures delivery of “best in class” solutionsDrives IT service innovation and cost leadershipProvides multi-vendor service delivery alternativesAssures maximized business performance, minimized cost, and mitigated risk
Our Alliances
Ability to differentiate Managed Services will sustain EDS market leadership
Gartner Leaders Quadrant 2004 Gartner Leaders Quadrant 2005
• EDS gained a leadership position in 2003, recognized for the first time in this service segment • EDS continues to hold a leadership position in 2004, and 2005• The market continues to be dominated by hardware manufacturers expanding into storage services • Agile Infrastructure strategy, together with alliance synergy, improves EDS competitive position
Storage presents opportunities to demonstrate EDS innovation in on-demand services and provide proof point for utility transformations
Data Center ModernizationTime
End-to-end ServicesAg
ility
Transition Document, Baseline, Transition, Environment “As Is”
Consolidate Data Centres, Processors, Data/Storage, Applications
Standardize Hardware, Software, Support, Tools and Processes
Virtualize Server, Storage, Network, Applications
Capacity and Storage on demandPay-by-Drink, Variable Pricing
Utilitize
Management of Environment, Patch/ Code Deployment andAsset Tracking
Automate
Virtual Services
Delivers virtualized compute solution with a “pay-for-use” pricing model. Contains an integrated set of managed services, hardware and enabling technologies. Automated allocation of virtualized resources as needed for maximum flexibility and ROI.
Managed Server
Traditional PackagesBuilding blocks for efficient/effective IT mgmt. Aligned to client’s existing siloed approach. Accommodate traditional data centre environments while aligning for future transformation.
Agile PackagesApply standardization, integration, increased automation and virtualized services for leveraged high value IT services. Cost effective entry into utility services
Managed MainframeTraditional PackagesMigrate clients’ processing into EDS Service Delivery Centre
Transformational PackagesClient processes converted to EDS leveraged tools, procedures & hosting templates
Agile PackagesHighly leveraged environment within utility framework, virtually managed, low priced, high stability and efficient processing
INFORMATION OPTIMIZATION SERVICESEdge, FSA, E-mail, Database, Mission Critical
INFORMATION PROTECTION SERVICESEdge, Foundation, Important, Crucial, Mission Critical
MANAGED STORAGE SERVICESWorkplace, Departmental, Essential, Enhanced, Premier
EDS Storage Services
Foundation for Information Lifecycle Management
INFORMATION PROTECTION SERVICESBackup, Restore and Replication Services
EDS’ Storage Services effectively manages, protects, stores and retrieves client data using proven strategies and
methods to manage the lifecycle information.
INFORMATION OPTIMIZATION SERVICESArchiving Services
MANAGED STORAGE SERVICESPrimary Storage Services
Service Levels based on recovery time and recovery point objectives
Service Levels based on primary
information access,
provisioning and performance requirements
Services Levels that deliver to
business based policies, industry compliance, and best practices
EDS Managed Storage Services
Workplace
Provides local storage through a Managed Storage service allowing a simple, minimal entry point into managed storage for a distributed storage architected design
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adth
of Ser
vice
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adth
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vice
Routine Mission Critical
Designed for high-end, e-commerce capabilities as storage needs become more elastic
Enterprise Premier
Provides additional performance, increased redundancy, and software exploitation for e-commerce clients requiring increased support as their needs become more dynamic
Enterprise Enhanced
Provides scalability that allows a simple, economical entry point into a sophisticated SAN environment designed for increased scalability, availability, and information protection
Enterprise Essential
Offered in either a leveraged or dedicated storage environment bringing a client NAS or SAN capabilities on smaller “departmental” size storage devices to handle a myriad of storage needs
Departmental
Business Importance
EDS Information Protection Services
Mission Critical Protection
Non-disruptive replication for the most demanding key business processes, such as financial trading, customer transactions and business-to-business commerce.
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vice
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vice
Routine Mission Critical
Tape based back up suited for non-revenue generating business processes such as marketing, advertising, routine production data, and internal communications. Or Remote Location Backup , cost effective automatic backup solution for remote branches
Information Protection Foundation
Nearline backup for server file systems and databases with supporting business applications for business processes such as procurement, project management, supply chain management, and self-service personnel management
Business Important Foundation
Non-intrusive backup for business operations supporting enterprise-wide revenue growth, productivity, and cost of goods sold.
Business Crucial Protection
Automated backup for PCs and laptops delivered in an on-demand model
Mobile Information Protection
Business Importance
EDS Information Optimization Services
Lower overall TCO of data storage and
retention
Offloading aged data to a more cost-
effective platform
Structured accessibility, integrity and
recoverability
EDS is the only global provider offering tiered archival serviceEDS is the only global provider offering tiered archival servicess
E-Mail Compliance Services
File System Archiving
Database Archiving (Oracle)
Information OptimizationServices
Benefits
EDS E-mail Compliance Service is a managed service to all enterprises.
•Reduced Turnaround For Searches
•Retention and Retrieval Policies
•Secure, Reliable Environment
•Reduced IT Burden
•Helps in Compliance Challenges
Benefits
EDS E-mail Compliance Services
EDS File System Archiving
Information Optimization Service to improve service levels and reduce costs
Benefits
•Long Term Retention
•Secure, Reliable Environment
•Reduced IT Burden
•Helps in Compliance Challenges
•User Transparency
•Per GB/Per Mo. Pricing
Backup and Archive Are Not the Same
(Information Protection Services) Backup & Protection A secondary copy of informationUsed for recovery operationsImproves availability by enabling application to be restored to Point in time, i.e., Last Backup, Last Synch point or Last Transaction. Typically short-term (weeks or months)Data typically overwritten on periodic basis, based on versions & DaysNot for regulatory compliance –though some are currently forced to use, and not meeting requirements
(Information Optimization Services) ArchivePrimary copy of informationAvailable for information retrievalAdds operational efficiencies by moving fixed/unstructured content out of operational environmentTypically long-term (months, years, or decades)Data typically maintained for analysis, value generation or complianceUseful for compliance and should take into account information retention policy, based on internal governances & government regulations
ArchiveProcess
Recovery Process
FSA Architecture Diagram
EMC Centera
CIFS NTFS
Sun, HP, Dell, IBM
Host-Based File Systems
MSS Storage, DAS
IP
Clients
EMC DiskXtenderfor Windows
EMC Visual SRM
Copy/Migrate Recall/Retrive
File SystemsSo
urce
Arch
ive
Appl
ianc
eTa
rget
Poli c
yEn
gine
• Discover• Report• Alert/Monitor• Delete
Integrated EMC Partner Solutions
DiskXtender allows automated and transparent file migration fromprimary storage to CenteraDiskXtender supports the Centera API, providing direct access toCAS features and functionality
DiskXtender for File System Archiving to Centera
Primarystorage
DiskXtender EMCCentera
Valu
e
Managed Storage Services Information Optimization ServicesInformation Protection Services
EDS Storage Services: Service Expansions Underway an to Build Enterprise Foundation for ILM
EnterpriseEssential
Cost -effective entry into enterprise storage
providing the foundation for usage-based services and networked storage
E-mail Compliance Services
Medium term archiving, centralized direct access online
media at per mailbox price
Business Important ProtectionRTO: Hours
RPO: last backupNearline protection for
backup & recovery
EnterpriseEnhanced
Increased exploitation of SAN architecture and software feature
capabilities to increase scalability, availability,
and recoverability
Business Crucial Protection
RTO: < 1 Hour RPO: last data sync
Non-intrusive backup & local replication
services
Database Archiving
Offloading aged data from production databases; for < costs; > business
performance
DepartmentalData Center
Cost-effective entry into managed services
for departmental storage solution requirements
File System Archiving
Utility-based archive platform for file
system & other needs
Information Protection Foundation
RTO: Hours to DaysRPO: last backup
Centralized Backup off line media backup with optional Distributed
Information Protection
WorkplaceStorage delivered to
the Edge over WAFS to meet Workplace & distributed storage
solution requirements
Mobile Information
Protection RTO: Hours
RPO: last backup Workplace server and PC data protection in a per seat subscription
Edge ArchivingData archiving for workstations and mobile devices
Business Edge
Business Foundation
Business Important
Mission Critical
Business Crucial Enterprise
PremierFully exploit technology
with sophisticated software solutions and
hardware configurations;
providing multi-site solutions with highest
availability with scalable in terabytes on demand
Mission Critical Protection
RTO: < 1 Minute RPO: Last TransactionNon-disruptive backup & remote replication
Mission Critical Archiving
Long term compliant archiving with direct
access to online media; tamper-proof retention
"EDS has the most comprehensive set of tiered services in the market.“ Fred Moore, Horizon Information Strategies
Mapping Storage Tiers with Business NeedsExample: Financial Services
Business Edge
Business Foundation
Business Important
Business Crucial
Mission Critical
Managed Storage Services Information Optimization ServicesInformation Protection Services
Valu
e
Home Loans
Compliance Transactions
Archived
Trading Floor, Equities
Credit Cards Apps DB Archived
Electronic Transfer of Funds
Check ImageFiles System
Archived
Customer AccountsRecorders Daily Customer
Service
Customer Service PC Protection
Trading Floor, & Equities Sync -
Replication
Customer AccountE-mail Notification
Archive
Electronic Transfer of FundsA-Sync Replication
Branch Customer Service records
Archived
Home LoanRecovery
CustomerAccounts Records
Tape Backup
Business Foundation
Business Edge
Mobile Information Protection
Mission Critical
Business Crucial
Business Important
Database Archiving
Mission Critical Archiving
E-Mail Archiving
EnterpriseEssential
Mission Critical Protection
EnterpriseEnhanced
Departmental
Information ProtectionFoundation
Business Important Protection
File System Archiving
Workplace
Edge Archiving
EnterprisePremier
Info
rmat
ion
Opt
imiz
atio
nIn
form
atio
n Pr
otec
tion
Man
aged
Sto
rage
Ser
vice
s
Business Crucial Protection
CLARiiON CX3/5/700San Mgr, NS5xx,NS7xx, Anti Virus,Celerra Replicator (opt),CC
Basic Products With the Tiers
DMX3000, 3
800,1000,2000EMC ControlCenter, Optimizer, San Mgr
DMX3000, 3
1000,2000, 800,
EMC ControlCenter, Powerpath,Optimizer, San Mgr
EMC ControlCenter, Powerpath,Optimizer, San Mgr
VSRM,Disk Extender,Centera
KVSCentera
Centera Replicator,Centera Gov Ed (opt),
SUN, TSM, NetWorker, NetBackupCDL300, CDL700 Networker, Netbackup, TSM
Enterprise:Timefinder, BCV, SRDF-A
Departmental:Mirrorview, Sync/A-SyncSnapview SRDF-S
DMX3000, 3
1000,2000, 800,
SUN & STK, TSM, NetWorker, NetBackup
Centera
EDS Orchestrating Industry Storage Collaboration
• Industry-leading technology solution partner for storage in Agile Enterprise
• Joint development on EMC software and product enhancements to accelerate industry capabilities
• Accelerate ILM and virtualization capabilities
• Prominent placement in EDS’ next generation IT service delivery platform
• Built the Agile Development Center –the industry’s first facility dedicated to next generation service delivery model
• Redefine how IT and business services are delivered
• EDS expertise reflects a microcosm of the IT industry which accelerates partner collaboration
• Provides a single point of accountability
EDS EMC
• Market leading partner advancing Storage Area Network and virtualization impact
• Extend the network vision to the storage area network
• Joint development on industry inhibitors that delay network-based virtualization adoption
• Corporate Engineering collaboration improving Advanced Storage technology products & innovation
Cisco
Multi-faceted Storage Collaboration with Industry Leaders
EDS Storage Credentials
Only global service provider for managed enterprise-wide set of storage services from the desktop to the data center
Managing over 12 petabytes of online data, and over 200 petabytes of managed backup data
First in the industry with a managed storage service foundation for ILM
First in the industry for managed file system archiving
Delivery of a utility model for over six years
ITIL-based processes, International Organization for Standardization (ISO) certifications, registered under the American Standards Institute
Thank You!eds.com
EDS and the EDS logo are registered trademarks of Electronic Data Systems Corporation. EDS is an equal opportunity employer and values the diversity of its people. © 2005 Electronic Data Systems Corporation. All rights reserved.