EducateLearn from industry thought leaders and best-in class organizations.

ConnectBeyond merely widening the circle of people you know, strong networks foster deeper learning and broaden your exposure across a range of issues. Simply put, our networks help us gain fresh perspectives, solve problems, focus on opportunities and possibilities and make decisions that accelerate progress.

MotivateInspiration lets us grow. It improves persistence, effort, initiative, cognitive processing skills and overall performance.

FinanceRevenue Cycle

Physician Services

NASBA Hours: Earn up to 21.5 credits

BREAKOUT SESSION TRACKS

Anton J. Gunn Keynote Speaker, Author, Leadership ExpertAnton J. Gunn is a nationally recognized leadership development and healthcare reform expert. He works with healthcare organizations who want to advance patient care, increase productivity and quality outcomes by developing Presidential Leadership practices. He is the Founder of the 937 Strategy Group, LLC, a coaching, consulting and strategy firm that provides professional development services to public and private sector organizations. Previously, he served as a senior official in the Obama Administration as the Director of External Affairs at the U.S. Department of Health & Human Services (HHS), where he advised President Barack Obama and Secretary Kathleen Sebelius on public engagement strategies to introduce Main Street to the Affordable Care Act. Anton was also a 2014 Resident Fellow at the Institute of Politics at the Kennedy School of Government at Harvard University.

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John QuiñonesABC News Veteran, Creator & Host, What Would You Do?Combining a moving life story, an exceptional career, incomparable insights, and a powerful presence, John Quiñones has emerged as one of the most inspiring keynotes in the speaking world today. His moving presentations focus on his odds-defying journey, celebrate the life-changing power of education, champion the Latino American Dream, and provide thought-provoking insights into human nature and ethical behavior. A lifetime of “never taking no for an answer” took Quiñones from migrant farm work and poverty to more than 30 years at ABC News and the anchor desk at 20/20 and Primetime. Along the way, he broke through barriers, won the highest accolades, and became a role model for many.

Mercedes Ramirez-JohnsonInspirational SpeakerIn 1995, Mercedes Ramirez Johnson narrowly survived a commercial airplane crash that killed 160 people, including her parents. She presents her proprietary Second Chance Living concept, an innovative mindset and approach with a proven track record, to organizations such as General Electric, ExxonMobil, Microsoft, NASA, Chevron, and the various branches of the US Armed Forces. Before becoming a speaker, Mercedes spent nearly a decade in high-level sales in the pharmaceutical and medical software industries. A record-breaking, multimillion-dollar producer, she became the youngest female and sole Latino account executive at Cerner Corporation. She is an active leader in philanthropic organizations advocating for children and children’s health initiatives, notably for Make-A-Wish and The National MPS Society.

Keynote Speakers

Keynote SessionsThe Presidential Principles: How to Inspire Action and Create Lasting Impact9:30 AM - 10:45 AM Speaker: Anton Gunn, International Speaker, Best Selling Author, Consultant 937 strategiesWhatever your vocation or aspiration, you can become a world-class leader that has a lasting impact on the team and organization you lead. Anton Gunn has spent 20 years learning from and teaching with some of the most impactful leaders in the United States of America, including the last five Presidents of the United States. Learn the simple and impactful skills, that will allow you to interact more positively with others, and watch your personal and organizational success go off the charts.

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Get it Right Today, Not Tomorrow8:30 AM - 9:45 AM Speaker: Mercedes Ramirez Johnson, Inspirational SpeakerDo your employees and leaders too often operate in Survival Mode, putting out fires and putting off until tomorrow what should be done today? This program powerfully dispels the notion that there will always be a tomorrow in which we can finish today’s unfinished business and moves individuals to work and live with intentionality. Participants will leave fully engaged and ready to confront difficult situations, tackle complex issues, serve customers with respect and urgency, and perform their jobs with renewed passion.

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Keynote Session1:45 PM - 3:00 PM Speaker: John Quiñones, ABC News Veteran, Creator & Host, What Would You Do?John Quinones’ accomplishments defy the destiny that too many predicted for him. As the child of migrant farm workers who entered school not speaking English, Quinones later found himself put into a vocational track, despite his dream of going to college. In high school, he finally found a helping hand: an English teacher who recognized that the talented young man had what it takes to become the first in his family to attend college. By believing in Quinones and entering him into the federal Upward Bound program, one teacher put him on a path that literally changed the trajectory of his life. In this moving presentation, John Quinones inspires all of us to believe in our own potential, the transformative power of education, and how one person can make a difference in the future of the child.

General SESSION

RCM’s Emerging Role as Agent for Social Change1:30 PM - 2:25 PM Speaker: Darryl Britt Founder and CEO, ApprioHealthWhen used properly, RCM processes and technology can make a real difference to your bottom line as well as to the health and wellbeing of your patients. This lecture will

highlight individual instances where a compassionate approach to patient financing created value for patients as well as medical establishments.

CFO Panel11:15 AM - 12:30 AM Moderated by: Camie Patterson, FHFMA, CPA, COO/CFO, A.C. PattersonPanelists: Lisa Goodlett, MUSC; Joe Felkner, Health First; Mike McAnder, Piedmont Healthcare; Michael Allen, HFMA; Kim Shrewsbury, Ardour Healthcare Financial ConsultingGiven the ever-changing environment in healthcare, today’s CFO certainly has to think a little differently, be more comfortable with riskier strategies at times and yet have a

solid foundation so that the ‘nuts and bolts’ remain highly effective and efficient. They also have to be able to communicate effectively with front line staff as well as board

members and everything in between. And, like any high level leader, they have to be great at developing their own direct reports so that ‘business as usual’ remains while

there is also a continuous focus on improvement opportunities. This panel will explore the traditional and new roles of CFOs and hear from some successful CFOs in a variety

of settings and at different points in their own careers.

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The Health System of the Future10:15 AM - 11:30 AM Speaker: Dr. Josh Luke, Healthcare Futurist, Best Selling Author, SpeakerLuke shares his faith and how it impacted his journey. His presentations are always entertaining, humorous, and leave the audience feeling enthusiastic and informed.

Luke shares some of his early career stories in sports marketing as well as experiences as a young healthcare executive as they helped shape the leader he became as a

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The Future of Analytics in Health Care8:30 AM - 9:30 AM Speaker: Mark Lambrecht PhD, Director, Global Health and Life Sciences Practice, SASDuring this presentation, we will be looking at the future of AI and technology in health care. Innovation projects in health care systems from around the world will be

described. Walk away from this presentation with a robust understanding of the wondrous world of health care analytics.

One Organization’s Voyage Managing Mistakes During Enterprise-Wide Change9:45 AM - 11:00 AM Speakers: Bianca A. Briola, Vice President Enterprise Value Optimization and Pharmacy, Premier, Inc. and Jacob W. Parrish, Vice President, Systems and

Procedures, Vidant Health

This session offers an honest discussion into mistakes, bumps, and bruises that can happen as an organization undergoes an enterprise-wide transformation effort.

Patient Cycle Panel11:00 AM - 12:00 PM Moderated by: Diane Story, Director, Billing Integration, MUSC HealthPanelists: Donna Ramicone, Prisma Health; Michelle Fox, Health First, Utilization Management; Molly Beck, Roper St. Francis Healthcare, PFS; Celeste Day, Grady Health SystemWhat does a true patient cycle look like?  How do and should all of the functional areas of the patient cycle collaborate to provide the best patient experience, and what are

the roadblocks to working together as a team? Join our panelists from the entire revenue cycle - Physician Services, Access, Utilization Review, PFS and Finance - to learn

how providers are bulding stronger collaboration between revenue cycle functions to create the best patient experience.

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Physician Services BREAKOUT SESSIONS

Where are You Leaving Money Behind in Your Physician Network?2:30 PM - 3:30 PM Speakers: Nelda Fields, Partner, WebsterRogers; Gordon Wilhoit, MD, Clinical Innovation Director, Value Health Partner; Julian “Bo” Bobbitt, President, ValueHealth PartnersLearn more about the drives and opportunities that impact physician payments. Understand services such as Chronic Care Management; Transition Care; Welcome to Medicare Initial visit and Annual Visits; Counseling codes; New E & M Add on codes; and HCC scoring.

Understanding Physician Activity and Physician Referral Patterns to Provide Quality Care4:00 PM - 5:00 PM Speaker: Kyle Kobe, VP, Analytics Consulting, nThrivePhysician referrals are the life blood of a healthcare organization. Kyle Kobe, Vice President of Analytics Consulting, will review four important pieces to understanding and building a physician referral strategy.

A Journey to Improving Financial Performance3:30 PM - 4:15 PM Speaker: Laurie McDonald, Director, Physician Billing and Collections, Roper St. Francis HealthcareA Journey to Improved Financial Performance is a review of the steps undertaken to stabilize after a difficult system conversion, while optimizing revenue and engaging providers in improved coding and documentation.

Site Neutrality and the Impact on Hospital-Physician Alignment4:30 PM - 5:15 PM Speaker: Taylor Cowart, Senior Associate, Coker GroupThe presentation will offer insights on the financial impact organizations can expect and how this will alter current operations. Specifically, this will greatly influence hospitals/health systems physician enterprise strategies as it will shift the focus of hospitals from further employment of physicians to other alternatives for alignment.

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Revenue Cycle BREAKOUT SESSIONS

Best Practices to Combat Denials: Keep Calm and Appeal Like a Lawyer2:30 PM – 3:30 PM Speaker: Sarah Mendiola, JD, LPN, CPC, CPCO, Revint SolutionsEffective appeals are a critical component of any denial management program. Whether you allocate staff to handle denials internally, outsource, or a combination of the two, proper identification and handling of denials is paramount to recovery. In this interactive and engaging workshop, participates will be given some simple tools from our lawyers’ toolbox with fact patterns to “lawyer up” for recovery. Wrap-up will include real-life outcomes.

Alternative Appeal Processes for Medicare Advantage4:00 PM - 5:00 PM Speaker: R. Phillip Baker, MD Medical Director Case Management and Physician Advisor, Self Regional HealthcareThis presentation will introduce a new method of dealing with the massive issue of denials from Medicare Advantage Plans and propose an alternative method of filing appeals to overcome the issue of being contracted with loss of rights to appeal.

Changing Tides: Managing Revenue Cycle Employee Engagement during times of Mergers, Acquisitions and Consolidations3:30 PM- 4:15 PM Speaker: Jennifer Collier, MSHP, CRCR, Vice President of Revenue Cycle, Christus Health – Northeast TexasIn today’s healthcare market, mergers and acquisitions are common often leading to centralization of revenue cycle services. While sometimes an acquisition means a larger organization is coming in to flip the smaller organization, that’s no longer a given as recent trends show large organizations both with successful revenue cycles are often joining forces. These times of change place the stress of uncertainty on employees; yet given the dollars at stake it’s crucial for both strong revenue cycles to keep performing at the maximum level during the transition. We will discuss how to keep your revenue cycle employees engaged during these consolidations, leveraging the expertise and high performing employees from both organizations..

Roundtable Discussion4:30 PM- 5:15 PM Moderated by: Michael Jebailey, Director, PwCPanelists: Suzanne Makin, Medical University of South Carolina; Michelle Napier, Orlando Health, TBD Georgia; Chris Spady, Erlanger Health System; David Ralston, Jackson HospitalIn today’s world, we’re all pushed to do more with less. That’s certainly a reality in today’s revenue cycle. Led by revenue cycle leadership from across Region 5, we will host a can’t miss discussion on industry hot topics and what you can do today in order to prepare for tomorrow.• Sustainable cost reduction and improved financial performance• Impact of technology and innovation• System conversions and M&A

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Finance BREAKOUT SESSIONS

Medicare Reimbursement Update Panel4:00 PM - 5:00 PM Moderated by: Christopher Kenny, Partner, King & SpaldingThis moderated panel will include finance leaders from several Region 5 hospitals – Tampa General Hospital, Orlando Health, Navicent, Williamson Medical Center, and a TBD from South Carolina – to discuss the latest issues in Medicare reimbursement trends, strategies, and policy developments. We have delivered this presentation the last three years and it has been well attended and reviewed.

What Level of Confidence do You Have in Your Current Cost Accounting Methodology? Learn how a Small, Rural Hospital Moved from Low to High Confidence in Less Than Six Months4:00 PM - 5:00 PM Speakers: Laurie Jaccard, RN, Founder & President, Clinical Intelligence and Alvin Hoover, FACHE, CEO, King’s Daughters Medical Center, Doug Morrell, Co-Founder and Managing Partner, Impensa Advisors, LLCThis presentation will share King’s Daughters Medical Center’s journey to take on a cost accounting assessment and implementation to include lessons learned and accomplishments achieved. Their journey has taken them from a ratio of cost to charge methodology to a much more reliable point of use methodology.

Replacing “Adjusted” Metrics: A New Way to Measure Hospital Volume3:30 PM - 4:15 PM Speaker: Jamie Cleverley, President, Cleverley + AssociatesThis session will provide a new way to think about facility-wide measures of hospital volume that meet the challenges of today’s operating environment.

Managing Alternate Payment Models4:30 PM - 5:15 PM Speaker: Dr. Josh Luke, Healthcare Futurist, Best Selling Author, SpeakerThis breakout session will focus on alternative payment models, including Bundled Payments for Care Improvement (BPCI), BPCI Advanced, Comprehensive Care for Joint Replacement (CJR) and Accountable Care Organizations (ACOs). It will also discuss the importance of hospital readmission prevention, care transitions and home-based care. Best practice case studies and specific insight will be provided on strategies for acute providers to successfully integrate with post-acute providers. Learn more about SNF avoidance, the home-first discharge mentality and study the copyrighted Discharge with Dignity model which value based care providers use as a tool to assist in discharging patients directly home in a safe manner. Diagrams will be provided for improved home based discharging and options for re-directing patients from the emergency room when they do not qualify or meet criteria for inpatient admission or observation status.

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Registration Information

SECURE YOUR ROOM TODAY!

If you’re a health care product, business, or professional services firm that would like more noteworthy access to prospective customers in the world of health care or finance then the 2020 South Eastern Summit is the place to be!

HOST HOTEL: BELMOND CHARLESTON PLACE

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205 Meeting St.Charleston, SC 29401

Located at the very heart of downtown Charleston, in the historic district and within walking distance of all the major attractions, Belmond Charleston Place is the perfect base for a city adventure. We effortlessly blend gentility and old-world charm with a leading-edge spa and innovative cuisine.

Stay with us and find an endless choice of things to do. Whether relaxing by the pool, being pampered in the spa, dining in the award-winning Charleston Grill or browsing the exclusive boutiques, every moment is one to cherish.

Group RateDiscounted Rate = $289 group rate + tax and fees = $332 rounded to the nearest dollar

Parking$37 per night for valet$20 per night for self parking

WARNING – If you receive a call from a third party company offering discounted rates, this is a scam. You should only book your room reservation through our group block.

REGISTRATION INFORMATION

Provider Member Early Bird Rate (expires January 17th) $185

Provider Non-Member Early Bird Rate (expires January 17th) $285

Business Partner Member Early Bird Rate (expires January 17th) $385

Business Partner Non-member Early Bird Rate (expires January 17th) $485

Provider Member Standard Rate $285

Provider Non-Member Standard Rate $385

Business Partner Member Standard Rate $485

Business Partner Non-member Standard Rate $585

Provider 10 Pack $1000

*Provider organizations are those that provide patient care such as hospitals, physician practices, etc.