Educator Support Team

Data Display

Who We Are…

• The Educator Support Team consists of the President of the Cedar Rapids Education Association, the President of the Cedar Rapids Organization of Teacher Associates, the Facilitator of the Resolution Team, the Mentoring and Induction Facilitator and the Insurance Education Specialists.

• As a whole, our job is to provide support and advocacy for educators so their time can be spent preparing and teaching in order to develop world- class learners and responsible citizens

Educator Support Team 2007-2008

Customer Satisfaction Data-Driven Decisions

Learning for All Teamwork

Visionary Leadership

VISION

MISSION

CORE VALUES

IMPROVEMENT GOALS

GUIDING PHILOSOPHY

Continuous Improvement

Provide fast and accurate support to our customers

Utilize professional practices with integrity

Network as a team to promote department communication and collaboration

Excellence for All

TO INCREASE SCHOOL STAFF SATISFACTION

SMART Goal• We will increase the opportunities

for ALL teachers/nurses and paras hired in the CRCSD for the 07-08 and the 08-09 school year to have the ability to professionally network with one another at least three times a year.

Excellence for ALL

To increase opportunities for ALL teachers/nurses and paras hired in the 07-08 and the 08-09 school year in the CRCSD to have the ability to professionally network with one another at least three times a year

VISION

SMART GOAL

INDICATORS

MEASURES

100% invited

# at event

same

Number at event

TARGETS

ACTIONS/METHODS

Invitations

Special invite

to 2nd year staff

Web postings

Calendar in

new hire

packet

Email

reminders

Secure

locations

Plan for survey

August 18th social activity

Winter social

Spring activity

100% invited

Increase number from before set after August 18th

Specifically increase number of para attendees

Invites sent by:

30% of new hires and second year staff

Increase number from before set after winter event

SMART Goal• We will increase interactions

and opportunities for conversation with our customers so that our program is widely understood.

Excellence for ALL

VISION

SMART GOAL

We will increase interactions and opportunities for conversation with our customers so that our program is widely understood

INDICATORS

MEASURES

Building visits

Bulletin board

Specific emails/phone

conversations with Constituent groups

Print media

TARGETS

ACTIONS/METHODS

Baseline

determination

of 07-08 0f

building visits,

emails and

phone

interaction

Develop a

CROTA

distribution list

Organize

building visits

Offer site

meetings

Create support

card

Bulletin Boards

Increased visibility

Increase Staff Satisfaction

Harris Poll Survey

Increased communication with staff

100% of attendance centers will have a bulletin board designated for staff inoframtion See district goal

Increase 08-09 visits by 10%

Increase 08-09 interaction by 10% i

Educator Support Team card and who to contact in every attendance center

Building interactions

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Name: Educator Support/ Human Resources Date: 1-7-08

1.) SYSTEM NAME: Educator Support Team 6.) CUSTOMER EXPECTATIONS:

To consistently have educators in place, able to do their work to the best of their abilities without distractions or interference and stress.

MATERIALS INFORMATION AIDS ENVIRONMENT EQUIPMENT PEOPLE

3.) CUSTOMER NEED To have problems taken care of in a timely and effective manner. To have the tools they need to do their job.

2.) CUSTOMER(S)

TheTeacher/nurse The Paras The Student

4.) PURPOSE: Provide support and advocacy for educators so their time can be spent preparing and teaching

5.) OUTPUT: Provide information and services for employees so they can provide continued uninterrupted services to students

P R O C E S S

SYSTEM DEFINITION- Purpose: To ensure that all team members understand the components of the system being studied.