Effecting Effecting Change within Change within

Your Your OrganizationOrganization

The future will be The future will be

characterized more characterized more

by change by change

than by stability.than by stability.

Team Building Team Building

ExerciseExercise

Well intentioned people Well intentioned people

are often undone are often undone

by processes that they by processes that they

have little or no control over. have little or no control over.

Teams vs. CommitteeTeams vs. Committee

CommitteesCommittees- Members are grouped together for - Members are grouped together for administrative purposes.administrative purposes.- Members are told what to do.- Members are told what to do.- Members tend to be parochial in their - Members tend to be parochial in their approach to the problem.approach to the problem.- Expressions of opinions and - Expressions of opinions and disagreements may be seen as divisive disagreements may be seen as divisive or or disruptive.disruptive.

Teams vs. CommitteesTeams vs. Committees

TeamsTeams- Members feel a sense of ownership because - Members feel a sense of ownership because

they establish the goals.they establish the goals.- Members work in a climate of trust. Questions - Members work in a climate of trust. Questions

are encouraged.are encouraged.- Members understand personal and team goals - Members understand personal and team goals

are best accomplished with mutual support.are best accomplished with mutual support.- Conflict is recognized as a normal part of the - Conflict is recognized as a normal part of the

process and viewed as an opportunity for process and viewed as an opportunity for ideas and creativity. ideas and creativity.

Shared sense of purpose/chargeShared sense of purpose/charge Safe meeting environment/rulesSafe meeting environment/rules Agenda/planned timeAgenda/planned time Note takerNote taker Accountability/action planAccountability/action plan Evaluation of meetingsEvaluation of meetings Facilitator/committee chair/group leaderFacilitator/committee chair/group leader

Effective Meeting ChecklistEffective Meeting Checklist

Guide the discussion – do not directGuide the discussion – do not direct the the discussion. Keep within the rules and purpose.discussion. Keep within the rules and purpose.

Be NeutralBe Neutral – watch your language (body and verbal – watch your language (body and verbal Write down exactlyWrite down exactly what the person says do not what the person says do not

edit. Listen carefully.edit. Listen carefully. Be positive and enthusiasticBe positive and enthusiastic about the process about the process Read the groupRead the group’s emotions (body and verbal)’s emotions (body and verbal)

FacilitationFacilitation

Appreciative AgreementsAppreciative AgreementsRules for MeetingRules for Meeting

GuidelinesGuidelines

Ground RulesGround Rules

LUIS (How to build consensus)LUIS (How to build consensus)

LL I can Live with this decisionI can Live with this decision

UU I can Understand this I can Understand this decisiondecision

I I I was Involved in this decisionI was Involved in this decisionSS I will Support this decisionI will Support this decision

ConsensusConsensus

1.1. FormingForming

2.2. StormingStorming

3.3. NormingNorming

4.4. PerformingPerforming

Group DynamicsGroup Dynamics

1.1. BrainstormingBrainstorming

2.2. Nominal Group TechniqueNominal Group Technique

3.3. Process MappingProcess Mapping

4.4. BenchmarkingBenchmarking

Basic ToolsBasic Tools

Let’s go swimming!Let’s go swimming!

Stories?Stories?

Feedback?Feedback?

Questions?Questions?

Contact InformationContact Information

Molly McGowan NearingMolly McGowan Nearing – Assistant to the – Assistant to the DirectorDirectorInternational Student and Scholar ServicesInternational Student and Scholar Servicesnearing@binghamton.edunearing@binghamton.edu(607) 777-2510(607) 777-2510

Jill SeymourJill Seymour – Associate Director – Associate DirectorHarpur College Academic AdvisingHarpur College Academic Advisingjseymour@binghamton.edujseymour@binghamton.edu(607) 777-3101(607) 777-3101

Monarch Consulting Monarch Consulting The Team Handbook: www.oriel.comThe Team Handbook: www.oriel.com The Memory Jogger A Pocket Guide for Team The Memory Jogger A Pocket Guide for Team

Members: http://www.goalqpc.comMembers: http://www.goalqpc.com NCCI: www.ncci-cu.orgNCCI: www.ncci-cu.org ASTD: www.astd.orgASTD: www.astd.org The Pennsylvania State University: The Pennsylvania State University:

www.psu.edu/president/pia/innovationwww.psu.edu/president/pia/innovation

Suggested Readings and Suggested Readings and ResourcesResources