effective communication skills by bhag chand jat

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Page 1: Effective Communication Skills By Bhag Chand Jat
Page 2: Effective Communication Skills By Bhag Chand Jat

- A structured meeting between you and an employer

- Interviewing is a skill- like riding your bike

- PRACTICE makes PERFECT

Page 3: Effective Communication Skills By Bhag Chand Jat

- Employers are attempting to determine if you are an appropriate fit for the job and their culture

- You decide if the environment is right for you.

Page 4: Effective Communication Skills By Bhag Chand Jat

Phone: used as an initial screen of candidates or to narrow the pool of applicants

One-on-One: most common interview style and incorporates you with the potential employer

Panel or Group: allows many individuals to interview you at once

Meal: used to see how you interact or function in a social setting

Second or On-site Interview: this allows one to get a tour of the facility, meet the staff, and additional questioning from different employees and/or administration

Page 5: Effective Communication Skills By Bhag Chand Jat

Be sure to allow yourself plenty of time to arrive at your destination (you may want to conduct a dry run prior to your interview day)

Try to arrive 10-15 minutes early at the site to allow you to park, walk to the interview, use the restroom, or just gather yourself

Page 6: Effective Communication Skills By Bhag Chand Jat

Greeting & Introduction

Only 1 chance to make a good 1st impression

Dress appropriately Smile Maintain eye contact Firm handshake Be confident

Page 7: Effective Communication Skills By Bhag Chand Jat

Body Language: What signals are you sending?

Positive Signals Leaning forward = interest Smiling = friendly Nodding = attentive and alert Eye contact = curious and

focused

Negative Signals Crossed arms = defensive Fidgeting hands or tapping

feet = nervous or bored Lack of eye contact =

untrustworthy Leaning back= discomfort

Page 8: Effective Communication Skills By Bhag Chand Jat

Types of Interview Questions

Standard or traditional-

targeting your education, work experiences, and

career goals

Sample Questions Tell me about yourself? What is your greatest strength?

Weakness? Why did you choose to interview

with us? What did you like most about

your last job? Least? What are your short and long

term career goals?

Page 9: Effective Communication Skills By Bhag Chand Jat

Types of Interview Questions

Behavioral Questions

-These focus on your actions and/or behaviors in a previous setting.

- Past behavior provides clues to future behavior

Sample Questions Describe a time you had to

make a difficult decision? Tell me about a time you

worked under a deadline? What do you do when a team

member is not pulling his/her weight?

Think about a time you made a mistake. What did you learn from it?

Page 10: Effective Communication Skills By Bhag Chand Jat

Types of Interview Questions

Inappropriate or unethical questions

- Questions which probe into your private life or personal background

- Questions about your ethnicity, religion, sexual orientation, disabilities, marital status

Sample Questions How old are you? Do you have children? Do you have a

disability? What religion do you

practice?

Page 11: Effective Communication Skills By Bhag Chand Jat

Types of Interview Questions

Questions asked by the interviewee

To determine if you are an appropriate fit for the company and position, prepare a list of questions for the interviewer

Sample Questions What type of assignments can I

expect within the first year? What do you like most about

this company? What is the biggest challenge

facing this department right now?

What skills are you looking for in this position?

What is the next course of action?

Page 12: Effective Communication Skills By Bhag Chand Jat

General Interview Strategies

-Be prepared to talk about yourself and your experiences

-Master the art of storytelling

-Provide specific and concrete examples of your results/accomplishments

-Remain positive, enthusiastic, poised, and confident throughout the interview process

Page 13: Effective Communication Skills By Bhag Chand Jat

General Interview Strategies

Remember an interview is a formal conversation--avoid filler words like “Um”, “Ah”, & “You know”

Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”

Think before speaking Avoid long verbose answers--limit your response to

1-2 minutes If you do not hear or understand a question, ask them

to repeat or clarify it for you

Page 14: Effective Communication Skills By Bhag Chand Jat

General Interview Strategies

Remain calm, relaxed, and be yourself

Try to focus on the message you are trying to convey--NOT how well you are doing!

Page 15: Effective Communication Skills By Bhag Chand Jat

Dressing for Success-Men

Blazer Polished shoes Solid white shirt Conservative tie Neatly groomed hair, beard,

and mustache Avoid strong colognes,

earrings, and body piercing

Page 16: Effective Communication Skills By Bhag Chand Jat

Dressing for Success-Women

Sari or Salwar Kamiz Pant or skirt suit Pumps with small to

medium heels Light makeup, perfume,

and jewelry Wear neutral color

hosiery

Page 17: Effective Communication Skills By Bhag Chand Jat

FOLLOW-UP

Ask good questions

Thank the interviewer

Request a business card

Inquire about next steps in the process

Page 18: Effective Communication Skills By Bhag Chand Jat

FOLLOW-UP CONT

Send a thank you note within 24 hours

Letter may be handwritten or typed; e-mail is also acceptable

Page 19: Effective Communication Skills By Bhag Chand Jat

Final Thoughts

Remember that only 15% of the success of an interview is out of your control

Take some time to reflect - Overall, how well did I do? - What went well? - What steps can I take next time to improve?

Page 20: Effective Communication Skills By Bhag Chand Jat

Suggestions

Conduct a test run the day before the interview Practice! Practice! Practice!

•Obtain a list of practice interview questions and jot down short answers• Stand in front of a mirror and rehearse your answers•Schedule an appointment for a mock interview with Career Services

Get a good night’s sleep-be well rested and alert for the interview

Be relaxed and be yourself!

Page 21: Effective Communication Skills By Bhag Chand Jat

Thanking you

&

All the best !