effective intermediary governance

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EFFECTIVE INTERMEDIARY GOVERNANCE EVOLVING BEST PRACTICES NICSA Intermediary Discussion Forum September 2012

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EFFECTIVE INTERMEDIARY GOVERNANCE

EVOLVING BEST PRACTICES

NICSA Intermediary Discussion ForumSeptember 2012

EFFECTIVE INTERMEDIARY GOVERNANCE

Overview

• Mutual fund transfer agency operations have changed significantly in recent years as a result of the widespread adoption of omnibus accounts.

• Best practices for oversight of omnibus accounts maintained by broker-dealers are evolving.

EFFECTIVE INTERMEDIARY GOVERNANCE

The Changing Transfer Agency Paradigm

• Direct accounts

EFFECTIVE INTERMEDIARY GOVERNANCE

The Changing Transfer Agency Paradigm

• Direct accounts

• Networking accounts

EFFECTIVE INTERMEDIARY GOVERNANCE

The Changing Transfer Agency Paradigm

• Direct accounts

• Networking accounts

• Omnibus accounts

EFFECTIVE INTERMEDIARY GOVERNANCE

From Policies and Procedures to Governance

• From direct responsibility. . .

• To acting more indirectly

EFFECTIVE INTERMEDIARY GOVERNANCE

Omnibus Recordkeepers Must Demonstrate That They:

• Operate in an environment that makes it likely that they will fulfill their responsibilities.

• Have established adequate controls over the recordkeeping processes.

• Are complying with fund requirements.

EFFECTIVE INTERMEDIARY GOVERNANCE

Evolving Best Practices

1. Establish a working group assigned to intermediary governance

EFFECTIVE INTERMEDIARY GOVERNANCE

Evolving Best Practices

1. Establish a working group assigned to intermediary governance

2. Establish an oversight committee

EFFECTIVE INTERMEDIARY GOVERNANCE

Evolving Best Practices

1. Establish a working group assigned to intermediary governance

2. Establish an oversight committee

3. Develop a risk matrix or scorecard for evaluating omnibus intermediaries and recordkeepers

EFFECTIVE INTERMEDIARY GOVERNANCE

Evolving Best Practices

1. Establish a working group assigned to intermediary governance

2. Establish an oversight committee

3. Develop a risk matrix or scorecard for evaluating omnibus intermediaries and recordkeepers

4. Communicate early and often with fund boards

EFFECTIVE INTERMEDIARY GOVERNANCE

Evolving Best Practices

1. Establish a working group assigned to intermediary governance

2. Establish an oversight committee

3. Develop a risk matrix or scorecard for evaluating omnibus intermediaries and recordkeepers

4. Communicate early and often with fund boards

5. Use FICCA framework

EFFECTIVE INTERMEDIARY GOVERNANCE

Disclaimer

Although the observations and conclusions contained in this white paper represent the best thoughts of the individuals comprising the NICSA Intermediary Discussion Forum, they do not necessarily reflect the views of NICSA or any of its member organizations. Nothing herein is intended to be or should be construed as legal advice. You should contact your own counsel in order to obtain legal advice regarding these or any other matters.