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Effective Servers & Effective Servers & Operations Management Operations Management with MOM 2005 with MOM 2005

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Page 1: Effective Servers & Operations Management with MOM 2005

Effective Servers & Operations Effective Servers & Operations Management with MOM 2005Management with MOM 2005

Page 2: Effective Servers & Operations Management with MOM 2005

AgendaAgenda

MOM 2005 Technical Overview MOM 2005 Technical Overview MOM 2005 Manages Active Directory Scenario MOM 2005 Manages Active Directory Scenario

Page 3: Effective Servers & Operations Management with MOM 2005

MOM 2005 MOM 2005 Technical Overview Technical Overview

Ampiga JantarapagdeeAmpiga JantarapagdeeTechnology Specialist – Management Technology Specialist – Management Microsoft ( Thailand ) Ltd Microsoft ( Thailand ) Ltd

Panomporn MeesangeamPanomporn MeesangeamSystems Engineer Systems Engineer

Yip In Tsoi Co, LtdYip In Tsoi Co, Ltd

Page 4: Effective Servers & Operations Management with MOM 2005

IT BudgetsIT Budgets

Page 5: Effective Servers & Operations Management with MOM 2005
Page 6: Effective Servers & Operations Management with MOM 2005

Reporting SQL Server Reporting Services Web based reports Scheduled publishing Easily customizable

Enterprise management Central console Full redundancy Rules based filtering Proactive alerting/action

response Event consolidation

Apps/Role Monitoring Health Model Rules libraries Built-in knowledge

MOM 2005 DeliversMOM 2005 Delivers

Automation Scripts Tasks Diagnostics

Advanced Capabilities

Agentless monitoring

Maintenance Mode Rule Override

Extensible MOM Connector

Framework Management pack

authoring Software Development

Kit .NET Connected

Configurations 64-bit support Multi-homing Multi-tiering Globalized

Page 7: Effective Servers & Operations Management with MOM 2005

MOM 2005 CapabilitiesMOM 2005 Capabilities

Stay AwareStay Aware

Be AccountableBe Accountable

Identifying your IT health issues before they become problems through built-in application intelligence.

Improving the efficiency of your IT operations through actionable best practices.

Supporting your IT operations through sharing of key service level and performance information.

Effectively RespondEffectively Respond

Page 8: Effective Servers & Operations Management with MOM 2005

Consoles View Alerts/Server State

condition requiring intervention execute tasks topological views service level exceptions

OpsConsole

Reporting

Internet Information

Server

HTTP

AdminConsole

Examples Server Availability Operational Health Security Events

MOM– Operator PerspectiveMOM– Operator Perspective

System Center Data

Warehouse

MOM 2005 Server

Agents Agents

WebConsole

Page 9: Effective Servers & Operations Management with MOM 2005

Management PacksManagement Packs

HealthHealthModelModel

Service Service Discovery Discovery

ModelModel

ApplicatioApplication n

KnowledgeKnowledge OperationalOperationalPracticesPractices

DeveloperDeveloperInsightsInsights

Page 10: Effective Servers & Operations Management with MOM 2005

Active Directory Application Center 2000 Automated Deployment Services (ADS) BizTalk Server 2002 Enterprise Edition Biztalk Server 2004 Commerce Server 2000 Domain Name Service (DNS) Dynamic Host Configuration Protocol (DHCP) Exchange Intelligent Message Filter Exchange Server 2000 and 2003 Exchange Server Best Practices Analyzer Exchange 5.5 Group Policy Host Integration Server 2000 Internet Information Services (IIS) Internet Security and Acceleration (ISA) Server Live Communications Server 2003 Live Communications Server 2005 Microsoft Baseline Security Analyzer Microsoft Distributed Transaction Coordinator Microsoft Identity Integration Server 2003 Microsoft Message Queuing (MSMQ) Microsoft Office Project Server 2003 Microsoft Server Clusters Microsoft SharePoint Portal Server 2003 Microsoft Transaction Server (MTS)

Microsoft Windows File Replication Service Microsoft Windows SharePoint Services Microsoft Operations Manager 2005 .NET FrameworkNetwork Load Balancing Password Change Notification Service Proxy Server 2.0 Routing & Remote Access Service for Windows 2000 Routing & Remote Access Service for Windows Server 2003 SNA Server 4.0 SQL Server Systems Management Server 2.0 Systems Management Server 2003 Terminal Services Virtual Server Web Sites and Web Services Windows Base Operating System Windows DFS Service Windows DHCP Service Windows File Replication Service Windows Internet Name Service (WINS) Windows Media Services Windows Print Server Windows Rights Management Services Windows System Resource Manager Windows Terminal Server

MOM 2005 Management PacksMOM 2005 Management Packs

Page 11: Effective Servers & Operations Management with MOM 2005

33rdrd Party MOM Management Packs Party MOM Management Packs3Com3ComAirDefenseAirDefenseAnti-Virus Applications Anti-Virus Applications APC UPSAPC UPSAVICode Intercept StudioAVICode Intercept StudioBayNetworks (Nortel)BayNetworks (Nortel)BindviewBindviewBlackBerry Enterprise ServerBlackBerry Enterprise ServerBrocadeBrocadeCiscoCiscoCisco PIX FirewallsCisco PIX FirewallsCisco RoutersCisco RoutersCisco SwitchesCisco SwitchesCisco VPN ConcentratorsCisco VPN ConcentratorsCitrix MetaFrame XP Citrix MetaFrame XP Debian Linux Debian Linux Dell OpenManageDell OpenManageEMCEMCEqualLogic SAN EqualLogic SAN Foundry Foundry FreeBSDFreeBSDGeneric SNMPGeneric SNMPHP Insight ManagerHP Insight ManagerHP IntegrityHP Integrity

Sun SolarisSun SolarisSuSe LinuxSuSe LinuxSynoptics (Nortel)Synoptics (Nortel)Tidal Enterprise SchedulerTidal Enterprise SchedulerVeritas Backup Exec Veritas Backup Exec VMWareVMWareWellfleet (Nortel)Wellfleet (Nortel)WindowsCEWindowsCE

CONNECTORSCONNECTORSAprisma SPECTRUM, BMC Impact Aprisma SPECTRUM, BMC Impact CA Solve for z/OS, CA Unicenter CA Solve for z/OS, CA Unicenter Clarify Amdocs, Fujitsu-Siemens ServerViewClarify Amdocs, Fujitsu-Siemens ServerViewHP Network Node Manager HP Network Node Manager HP OpenView Operations (OVO) HP OpenView Operations (OVO) Maranti Networks, Metilinx Connector Maranti Networks, Metilinx Connector Micromuse NetCool, NetIQ AppManager Micromuse NetCool, NetIQ AppManager OpalisRobot, Peregrine Service Center OpalisRobot, Peregrine Service Center Quest InTrust, Remedy ARS, Siebel HelpDesk Quest InTrust, Remedy ARS, Siebel HelpDesk SMARTS InCharge, Tivoli Enterprise ConsoleSMARTS InCharge, Tivoli Enterprise ConsoleTivoli Information/Management for z/OS Tivoli Information/Management for z/OS Tivoli Net View Connector, Tivoli Service DeskTivoli Net View Connector, Tivoli Service DeskTivoli Net View for OS/390, Vantive Tivoli Net View for OS/390, Vantive

HP ProLiant HP ProLiant HP Tru64HP Tru64HP-UXHP-UXIBM AIXIBM AIXIBM FastT storageIBM FastT storageiVision iVision LiebertLiebertLotus Domino Lotus Domino Mac OS XMac OS XMagellan-Passport (Nortel)Magellan-Passport (Nortel)Mandrake LinuxMandrake LinuxMiraPointMiraPointNetAppNetAppNetBSD NetBSD NetScreenNetScreenNiceNiceOpenBSDOpenBSDOpenVMSOpenVMSOracle RDBMS Oracle RDBMS Generic SyslogGeneric SyslogRedHat LinuxRedHat LinuxSAP R3 SAP R3 SCO UnixSCO UnixF5 Network BigIPF5 Network BigIP

Page 12: Effective Servers & Operations Management with MOM 2005

Microsoft Operations Microsoft Operations Manager 2005Manager 2005

Page 13: Effective Servers & Operations Management with MOM 2005

MOM 2005 Manages MOM 2005 Manages Active Directory ScenarioActive Directory Scenario

Ampiga JantarapagdeeAmpiga JantarapagdeeTechnology Specialist – Management Technology Specialist – Management Microsoft ( Thailand ) Ltd Microsoft ( Thailand ) Ltd

Panomporn Meesangeam Panomporn Meesangeam Systems Engineer Systems Engineer

Yip In Tsoi Co, LtdYip In Tsoi Co, Ltd

Page 14: Effective Servers & Operations Management with MOM 2005

Active Directory MP FeaturesActive Directory MP Features

Monitors all aspects of Active Directory healthMonitors all aspects of Active Directory health Performance and availabilityPerformance and availability Not a security management pack (e.g. auditing)Not a security management pack (e.g. auditing)

Monitors availability of all processes that are vital to Monitors availability of all processes that are vital to the health of Active Directorythe health of Active Directory NetLogon, FRS, ISM, W32Time, KDCNetLogon, FRS, ISM, W32Time, KDC

Collects key performance dataCollects key performance data Reports on service availability, performance, Reports on service availability, performance,

and trendingand trending End-to-end replication validation in accordance with End-to-end replication validation in accordance with

your SLAsyour SLAs Centralized monitoring console to collect all events Centralized monitoring console to collect all events

that can adversely affect Active Directorythat can adversely affect Active Directory

Page 15: Effective Servers & Operations Management with MOM 2005

Active Directory MP FeaturesActive Directory MP Features

Supports all Windows 2000 Server and Supports all Windows 2000 Server and Windows Server 2003 featuresWindows Server 2003 features

Utilizes WMI providers to monitor replication partner Utilizes WMI providers to monitor replication partner health and *Trust relationshipshealth and *Trust relationships (*Windows Server 2003 only)(*Windows Server 2003 only)

All scripts provide simple clear messagesAll scripts provide simple clear messages Quiet with a very low # of highly relevant alerts (OK Quiet with a very low # of highly relevant alerts (OK

for pagers)for pagers) Client pack for client-side monitoringClient pack for client-side monitoring Extensive product knowledgeExtensive product knowledge Globalization supportGlobalization support

Page 16: Effective Servers & Operations Management with MOM 2005

Active Directory Event MonitoringActive Directory Event Monitoring

Over 400 rulesOver 400 rulesDC LocatorDC LocatorDIT corruptionDIT corruptionGC GC ISMISMKCCKCCKDCKDCNetLogonNetLogonReplicationReplicationSecurity Accounts Security Accounts

Manager (SAM) Manager (SAM) errorserrors

Site linksSite linksSysvolSysvolUserEnvUserEnvW32TimeW32Time

These rules do the deep dive into the These rules do the deep dive into the internal health of the AD!internal health of the AD!

Page 17: Effective Servers & Operations Management with MOM 2005

Monitoring Service Level Monitoring Service Level Server health is important but doesn’t catch Server health is important but doesn’t catch

all problemsall problems Clients can commonly experience issues Clients can commonly experience issues

even though servers are healthyeven though servers are healthy IT departments need to verify they are IT departments need to verify they are

meeting their commitments to managementmeeting their commitments to management Replication is occurring quickly (replication SLA)Replication is occurring quickly (replication SLA) Client logins are quickClient logins are quick E-Mail is available (Address Book)E-Mail is available (Address Book)

Client Side MonitoringClient Side Monitoring““How do I really know AD is working properly for How do I really know AD is working properly for my customers who rely on it?”my customers who rely on it?”

Page 18: Effective Servers & Operations Management with MOM 2005

redmond.fabricam.comredmond.fabricam.com

Exchange Exchange UserUser

ExchangeExchange

DC1DC1

DC2DC2

MOMMOM

DC3DC3 DC4DC4

phoenix.fabricam.comphoenix.fabricam.com

E-Mail is slow!

Everything is fine!

Help DeskHelp Desk

WHY ?WHY ?

Page 19: Effective Servers & Operations Management with MOM 2005

Client Side MonitoringClient Side Monitoring Ensures AD is available for ExchangeEnsures AD is available for Exchange

and other directory-enabled and other directory-enabled applications at the application serverapplications at the application server

Tests all necessary AD interfacesTests all necessary AD interfaces ICMP and LDAP pingICMP and LDAP ping LDAP bind and sub-searchLDAP bind and sub-search

Very granular controlVery granular control (Automatically targets local site)(Automatically targets local site) List of domains, sites, computersList of domains, sites, computers

+ specific computers+ specific computers Text fileText file

Turn auto discovery offTurn auto discovery off

Page 20: Effective Servers & Operations Management with MOM 2005

Client Side MonitoringClient Side Monitoring

Very WAN efficientVery WAN efficient Can be placed near/on the application Can be placed near/on the application

server of interestserver of interest Can run on any server which is running Can run on any server which is running

a MOM agenta MOM agent Trends key LDAP perf indicatorsTrends key LDAP perf indicators ““Closes the loop” by providing MOM Closes the loop” by providing MOM

the client’s perspective of the client’s perspective of Active Directory healthActive Directory health

Page 21: Effective Servers & Operations Management with MOM 2005

redmond.fabricam.comredmond.fabricam.com

ExchangeExchange

DC1DC1

DC2DC2

MOMMOMDC3DC3 DC4DC4

phoenix.fabricam.comphoenix.fabricam.com

CPCPAlert:Alert: Client is going to out of site DC

Alert:Alert: Server response time exceeded limits

Page 22: Effective Servers & Operations Management with MOM 2005

DC3DC3 DC4DC4

phoenix.fabricam.comphoenix.fabricam.com

MOMMOM

redmond.fabricam.comredmond.fabricam.com

ExchangeExchange

DC1DC1

DC2DC2

CPCP

No impact to existing No impact to existing generic app servergeneric app server

Both boxes sit next to Both boxes sit next to each othereach other

Separate administrationSeparate administration

No impact to existing No impact to existing generic app servergeneric app server

Both boxes sit next to Both boxes sit next to each othereach other

Separate administrationSeparate administration

Page 23: Effective Servers & Operations Management with MOM 2005

Replication MonitoringReplication Monitoring

AD management pack creates new AD management pack creates new container:container:CN=MomLatencyMonitorsCN=MomLatencyMonitors

Periodic scripts adds timestamps for Periodic scripts adds timestamps for monitoring replication latencymonitoring replication latency

Separate maximum replication time Separate maximum replication time thresholds for thresholds for Intrasite monitoringIntrasite monitoring Intersite monitoringIntersite monitoring

Page 24: Effective Servers & Operations Management with MOM 2005

Specify Computers for Specify Computers for Replication MonitoringReplication Monitoring

Source DCsSource DCs

Target DCsTarget DCs

Source and target computers specified through Source and target computers specified through computer groups (a computer can be both a source and computer groups (a computer can be both a source and target)target)

Page 25: Effective Servers & Operations Management with MOM 2005

Managing Active DirectoryManaging Active Directorywith MOM 2005 with MOM 2005

Page 26: Effective Servers & Operations Management with MOM 2005

Call to Actions Call to Actions Visit Visit www.microsoft.com/momwww.microsoft.com/mom

MOM 2005 technical walkthroughs MOM 2005 technical walkthroughs Download MOM 2005 Evaluation SoftwareDownload MOM 2005 Evaluation Software

Technet MOM 2005 Virtual LabTechnet MOM 2005 Virtual Labhttp://www.microsoft.com/technet/traincer/virtuallhttp://www.microsoft.com/technet/traincer/virtuall

ab/mom.mspxab/mom.mspx

MOM 2005 success stories MOM 2005 success stories http://members.microsoft.com/customerevidence/http://members.microsoft.com/customerevidence/

Search/AdvancedSearchResults.aspx?Flag=0&AnSearch/AdvancedSearchResults.aspx?Flag=0&An

dTaxID=19939dTaxID=19939

Page 27: Effective Servers & Operations Management with MOM 2005

5,600 customers5,600 customers

1,219 new customers 1,219 new customers since MOM 2005since MOM 2005

Over 130 MPs and Over 130 MPs and ConnectorsConnectors

Microsoft Operations Manager Microsoft Operations Manager 20052005

New …Management Pack for Mission Critical Desktops Management Pack for Web Sites and Web Services

New …

Monitoring of custom .NET applications

Page 28: Effective Servers & Operations Management with MOM 2005

V3V3

V2V2

V4V4

V2V2

SP1SP1

Page 29: Effective Servers & Operations Management with MOM 2005

© 2003 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.