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Effectively Engaging Americorps Members,

Community Volunteers and

Church Groups in Disaster

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Our Mission and Vision…

“HOPE worldwide is an international charity that changes lives by harnessing the compassion and commitment of dedicated staff and volunteers to deliver sustainable high impact, community-based services to the poor and needy”

Bringing hope. Changing lives.

Presenters…..•Antonio B. Boyd, Vice President, US Programs•Frank Dowd, Gulf Coast Director of Community Affairs & Volunteer Relations•Bryce Morita, Americorps Member, Violet, Louisiana

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Key Vital Stats …

Founded in 1991

Currently Operate in 68 nations on every inhabited continent

Impact at least one million people annually

More than 150,000 volunteers serve worldwide Grown to a $42 million organization

Received highest rating of 4 stars by Charity Navigator for 6 consecutive years. (1 of only 45 organizations nationally)

Every unrestricted $1 is leveraged an additional $25 of cash & donated products to serve poor & needy.

30 Centers of Hope programs have been created worldwide

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Funding Breakdown

87% of expenditures go directly to program costs

Revenues:Governmental = 55%Individual Donors = 30%Foundations/Corporations = 10%Faith-Based Congregations = 5%

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International HighlightsAfrica = 146,000 children affected by AIDS are being servedCambodia = top hospital in nation for comprehensive care & medical trainingAfghanistan = 30 medical clinics/hospitals & 20 schools built since 2001India = 100,000 in 22 cities provided educational, health, vocational trainingRussia = 5,000 orphans and seniors served annuallyBest Practices in 20 nations

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Our Global Strategy … We provide, in replicable Centers of HOPE

worldwide, community services for children, seniors, health, education, outreach and employment opportunities.

We have more than 30 existing Centers around the world.

Four Centers of Hope are engaged in Disaster Relief around the world in India, Indonesia, South America and South Carolina (Gulf Coast) in the United States .

The uniformity of care, respect, service, management and self-sustainability of our Centers of HOPE worldwide inspires all our stakeholders.

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Our Centers of Hope …

Outreach

to share benefits of our Centers with as many as possible … to bring hope to the community

Children

to give children hope … by providing healthcare, education… and adoption

Education

to empower disadvantaged adults and youth… through basic educational assistance...

Community based services for ...

Meeting our Mission ...

With identifiable benefits in ...

healthcare, education and adoption for children

education facilities for Village and local community

Health

to improve the health of under-served communities including medical education...

medical care and the development of childcare professionals

Seniors

to help the aged with dignity… meeting their personal needs

community through the use of seniors in our Centers

Knowledge transfer & replicability

In each location we provide up to six categories of community assistance to the poor and needy

Employment

to create real opportunities for the newly trained and for the disadvantaged

Self-sustainability, efficiency and effectiveness

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Learning from Disasters

HOPE worldwide continues to expand our disaster response efforts, building on the experience of responding to a wide range of natural disasters

Consider our work in response to the tsunami disaster in late 2004

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Centers of HOPE worldwide in India: Tsunami affected communities

The horrific tsunami of December 26, 2004 deeply affected coastal Tamil Nadu state in India, killing more than 10,000, and damaging the livelihoods of nearly half a million people.

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Centers of HOPE worldwide in India: Tsunami affected communitiesHOPE foundation rushed to provide relief up and down the coast. Its existing portfolio of programs, packaged in an integrated concept of the “Centers of HOPE worldwide,” attracted the attention of a number of corporate and other donors, including IMGE-ERF, UNITED WAY, COMPUTER ASSOCIATES, PHILIPS, SAP LABS, SONATA SOFTWARE, BASF and W. HAMM SHOES.

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Leveraging our experience … Volunteerism and program development in

response to hurricanes and other disasters in the U.S., Central America and Asia have increased our experience and presence

Listening to communities is critical

A broad range of services is essential

Compassion is vital

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U.S. Gulf Coast Operations … HOPE worldwide volunteer teams provided care and

services to children at FEMA shelters in Mississippi while parents/care-givers secured necessary services

Baton Rouge, Louisiana is now the center of ongoing program work serving families and individuals displaced by the 2005 hurricane disastersCore services include:

Housing and Rebuilding Services

Case Management and Healthcare Outreach

Educational programs such as mentoring and tutoring

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Camp HOPE A Center of HOPE for the Gulf Coast

Region

•St. Bernard Parish

•New Orleans Habitat for Humanity •HOPE worldwide Gulf Coast

•Americorps NCCC

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Challenges we face in the Gulf Coast …

Lost jobs

Lost homes

Lost infrastructure

Lost communities

Lost self-esteem and hope

Substantial funds committed, requiring effective utilization

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New Reality of Temporary Housing

Living in a FEMA supplied trailer while repairing their homeToo few city inspectors to get utilities reconnectedEscalating costs of everything dealing with home repair and construction

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Families Displaced All Over the US

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Katrina Provides a Window

Into poverty in the United StatesOn populations marginalized by lack of transportation, health care, insurance, transferable job skillsOn vulnerability due to natural disasters

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Previous Disasters Inform the Next

Oklahoma City and the Murrah Federal Building 9/11 in New York9/11 in Washington D.C.Katrina for Rita

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HOPE worldwide Took A Four Prong

Approach Goal 1- Strengthen Local Churches in New Orleans

• Relief for Church members and visits of encouragement

Goal 2 – Long-Term Program Implementation • Center of HOPE model – Baton Rouge, LA

Goal 3- Volunteer Management • Episodic Volunteer Programs – Summer, Holidays, Weekends• Teams of 20 to 25 volunteers working on Projects in

Louisiana and Mississippi• Youth Corps and Volunteer Corps in New Orleans housed at

Camp HOPE and other Camp sites

Goal 4- National Partnerships and National Volunteer Opportunities

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HOPE worldwide’s Four-Part Framework

Strengthen Local Churches

Service coordination

Volunteer management

National Partnerships & Volunteer Opportunities

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ACCEPT CHANGE

COMPLAIN

It will always be like thisI have no controlI can’t impact thisIt is out of my handsNo need to planIt has already happenedI don’t have the authorityIt is not worth the effort or riskI can’t fight it any longer

I must do something I can make a differenceI am willing to work and fightI can impact or influence thisI demand that things changeIt is worth the riskI must make a planThis is my responsibilityThis can’t go on

I wish…

They ought to…

I hate…

I am sick of…

Somebody should…

Why don’t they…

It is stupid…

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Gulf Coast Center of HOPE worldwide: Hurricane-ravaged

communities Direct services have begun in

multiple sites We bring expertise, volunteers,

compassion and commitment A commitment to stay for a

minimum of 5 years Collaboration with a broad range of

community partners

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Our Response … Adoption of a Baton Rouge community

(Gardere)

Regional volunteer sites (Camp HOPE, in Violet, LA, Camp Coastal in Kiln MS, New Camp in New Orleans)

Searching for facilities that can be utilized for Housing

Assess precise local needs – Door to Door

Populations to serve – Case Management Databases

Local collaborations in each area that we are meeting needs

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Services that are being offered … Health Care Outreach and Case Management

Social care and mentoring services for distressed adults and children

Vocational training, day and evening

Summer Programs to serve children and assist working parents/care-givers

Senior home rebuilding projects and periodic home rehab assistance

Campsite Management Assistance and Technical Assistance

All services are being provided from a central facility that also acts as a

hub of encouragement and activity for the entire community

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Our team …

This is a critical project, and HOPE worldwide’s top executives are personally involved

A Vice President with experience in our Centers of HOPE

A full-time team of 2 staff

7 Americorps Members

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Americorps Members Involved In Disaster Relief

Helps AmeriCorps Members:Hone in on developing their planning, management, & organizational skillsEnhance their creativity & communication skillsBecome instant leaders with their organization & community being servedIncredibly Rewarding Work!Opportunity to work with other Americorps members, and Americorps NCCC Teams

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Role of AmeriCorps Members in Disaster

ReliefEmpower your AmeriCorps Members

by:Placing them in charge of specific components of the workEnable them to initiate and develop relationships with potential partners/fundersProvide opportunities for them to help create long-term sustainability plan for the targeted community

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Role of AmeriCorps Members in Disaster

ReliefAssess your Members’ strengths in order to set them up for success (assigning appropriate tasks)Get creative! AC Members may have new ideas for service that you haven’t consideredApply for funding (State Level grants)Send AmeriCorps members to eventsRegister with local Volunteer Centers and community initiatives to keep members active

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Partnership Development

Common Ingredients for PartnershipOpen-mindedness & Flexibility Wanting to know needs of communityIt’s not about me/my organizationCommitment to relationshipsWilling to sacrifice for the greater good of the community

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Partnership Development

Types of Partnerships:Volunteer Support (Faith, Corporate employees, Government, & Non-Profits)Venues for Volunteer CampsCash In-Kind ResourcesLong-Term Relationships vs. Flash In The Pan

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Cultivating Cross-Sector & Cross-Issue Partnerships

What is a cross-sector partnership?Partnerships which are forged between multiple organizations representing the for-profit, non-profit, and government sectors.

What is a cross-issue partnership?Partnerships created to address a specific social issue or concern. The organizations only partner on one particular issue, not on a general programmatic level.

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Results of Cross-Sector & Cross-Issue Partnerships

Partners share:sector-specific management skills, issue-related expertise, volunteers and staff, communications & logistical infrastructure, funding,in-kind resources to advance the work of each of their organizations.

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Cultivating Cross-Sector &

Cross-Issue PartnershipsReduces number of competing entities to form highly innovative and effective partnership initiatives that deliver specific benefits;Increase capacity by sharing volunteers, expertise, infrastructure, and other resources; Create more comprehensive programs that can better address and more quickly meet beneficiaries’ needs;Generate distinctive volunteer opportunities; and Music to the ears of corporate funders who get exasperated by the volume of individual funding requests for the same focus.

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AmeriCorpsMembers

Collaboration To Help In Disasters...

Disaster Response

Corporations VolunteersOther

Not For Profit Agencies

Government Agencies

Community Action Volunteerism

Clean UpsActivities

RebuildingActivities

Case Management

CampsiteManagement

WORKFORCEDEVELOPMENT

Health Outreach

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EXISTING MAJOR PARTNERSHIPS

CNCSHabitat for HumanityShell OilVolunteer Baton RougeMississippi Commission On National and Community ServiceBig BuddyNational Wildlife FederationFirst BookSt. Gabriel Health CenterLouisiana Family Recovery CorpsHOPE Youth Corps

Points of Light FoundationConnect America1st Gentlemen’s Workforce InitiativeMayor’s Office of Baton RougeBRECSt. Bernard ParishSt. Bernard Parish Long term Recovery CommitteeAmerican Red Cross25 Churches Across The CountryHOPE Volunteer CorpsSisters of the Holy Family

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Churches and Faith-Based Groups

Opened shelters immediately and recently when hotel stays endedHoused relief workersActively Housing volunteersBiggest source of new funds for nonprofitsBiggest source of new volunteers for nonprofits24 Churches Involved!

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What We Need to Know

How can another organization partner with you to make you stronger & more efficient?Are there ways in which our volunteers and programs can fill in any gaps where you are serving?Can we explore joint funding opportunities?Do you have employees who would like to serve as volunteers in our programs?Does a collaboration with another organization fit into your plan for the future?

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What you can provide …

Access to your own volunteers

Collaborative access to other networks

Infrastructure (e.g., existing buildings) and systems as available

Public Relations to promote the programs and services

Links to or direct support for cash and in-kind support

Curriculum & expertise for further program development

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What are our results… Mobilized over 1,000 volunteers

Volunteers have served over 15,000 hours

Worked with over 25 church groups

Collaborated with 25 different partners

Rehabbed over 2,000 homes

Helped to build the 50 home “Musicians Village”

Provided play care to FEMA Families

Provided assessment and case management service to 20,000 displaced families

Provided over 2,000 hours of tutoring and mentoring to displaced children

Provide 1,500 Toys to displaced children and families at Christmas

Help to run and mange Camp HOPE

Provided a link to or direct support for cash and in-kind support to partners

Provided curriculum & expertise for further program development to partners

Served as a volunteer recruiter and manager for partners

Facilitated collaboration to serve greater numbers of displaced families and children

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HOPE worldwide

Bringing hope. Changing lives.