elements of alignment
TRANSCRIPT
Elements of AlignmentConnecting Organizational Vision With Individual Actions
3.7.16
The Pyramid Of AlignmentSuccessful execution starts with clearly defined goals that stem from your company’s vision.
This pyramid illustrates the ways in which vision is linked to actions
Vision
Strategy
Objectives
Critical Success Factors
Key Performance Indicators
Actions
Critical Success FactorsCritical Success Factors (CSF’s) tell you when your company as a whole is on track for meeting goals that support the overall vision. You can think of them as “Company Success Factors.”
Ex. A shoe company wants to sell 100,000 pairs of shoes in order to reach it’s objective of generating enough revenue to open another store by next year.
Vision
Strategy
Objectives
Critical Success Factors
Key Performance Indicators
Actions
Key Performance IndicatorsKey Performance Indicators (KPI’s) are specific, measurable points that tell you when a person is successfully contributing to the CSF’s.
Ex. Each sales associate is expected to sell at least 30 pairs of shoes in order to for the company to make it’s goal of 100,000 sales this year.
Vision
Strategy
Objectives
Critical Success Factors
Key Performance Indicators
Actions
ActionsActions are the individual, often daily tasks that aid in the completion of each KPI.
Ex. Sales associates must greet every customer within 15 seconds and ask which type of shoe they are looking for.
Vision
Strategy
Objectives
Critical Success Factors
Key Performance Indicators
Actions
Top to Bottom, Bottom to TopIn confirming alignment, go through each piece of the pyramid periodically from Vision downward, and from Actions upward.
Ask yourself:
Are your employees doing what is necessary to support their teams?
Are the teams being managed effectively to reach company goals?
Is the company going in the direction you’re intending it to?
Actions
Key Performance Indicators
Critical Success Factors
Objectives
Strategy
Vision
There’s A Lot More Where That Came From...
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